We went on a quick trip on this cruise line. We had previously gone on a longer trip with them about 5 years ago. Here are the pro's: The Admiral's Club dinner was excellent. I had steak and pork and my wife had a chicken ... Read More
We went on a quick trip on this cruise line. We had previously gone on a longer trip with them about 5 years ago. Here are the pro's: The Admiral's Club dinner was excellent. I had steak and pork and my wife had a chicken salad. Everything was great but the service was absolutely the best. Our servers Ellot and Dan were simply perfect. The Crow's Nest Sports Bar was excellent. The bartender Luh did a great job. Another pro was the excursion we chose. We originally were going on the kayak adventure. The cruise website shows 1 person per kayak but we were told that they put 2 people in each kayak. Not wanting a divorce from both of us being in the same kayak, we cancelled that excursion and went on the Jeep safari. We were glad we did.....constantly moving from one location to another was great. Beach visits were very nice. Final check out was unbelievably easy. We walked down to Customs, were the only ones there and were out in about 3 minutes.
Here are the con's. Check, recheck and triple check times. We had several problems on times because the crew all have different ideas on times. Times stated in writing were not the same crew members told us on multiple occasions. It started right after arrival. We were told 4 different times by different crew members when the Muster Station drill would take place. One crew member even told us not to worry about going to the "mandatory" drill. The next thing that was off was the excursion time. Ticket said to be there at 8:15 but come 15 minutes earlier. The cruise ship rep showed up late...about 8:25. We were told 3 different times by crew members on when our luggage should be left outside out door. We were told midnight, 2 a.m. and 2:30 a.m. This is a pretty important time that all crew members should be in sync on. One last thing to keep in mind is that wake up calls were shaky. Our first call on arrival to the Bahamas was supposed to be 6:30 a.m. Call came at 6:50. On departure day in West Palm, our 7:30 wake up call came at 7:55.
All in all, we had a good trip. The inconsistent information was a pain. A couple of times, the 2 reps side by side at the customer service desk would say different times to us. This got old. Check, recheck, and triple check times. Read Less
We took this cruise because of the special two-night deal. Outstanding experience. The musical shows were dynamite. The beds very comfortable. Staff friendly and helpful. Food excellent. Well-organized, well run. Ship and all amenities ... Read More
We took this cruise because of the special two-night deal. Outstanding experience. The musical shows were dynamite. The beds very comfortable. Staff friendly and helpful. Food excellent. Well-organized, well run. Ship and all amenities very clean and maintained well throughout the cruise. Lots of activities to pursue aboard ship. All events were held on time and stuck strictly to the time allotted. Ate at Yellow Elder. Outstanding food, service, and atmosphere. The only fly in the ointment was when we returned and were disembarking. We filled out the online passport papers, which gave us an edge on early debarking; however, as I was leaving, I was told to speak to the information desk. Long lines to wait for my turn, while my companions were ashore waiting for me. Finally, got to the counter only to be told that everything on my account was okay and I was free to leave. That was totally unnecessary. Other than that, thoroughly wonderful experience that we will do again in the future.
Couldn't find any comment cards to fill out before we disembarked. Read Less
My first cruise and my last. Didn’t help we didn’t even go to the Bahamas but we understood for safety reasons. Guest relations team didn’t help with WiFi issue once purchased. No reimbursement for WiFi we didn’t even use. Went to ... Read More
My first cruise and my last. Didn’t help we didn’t even go to the Bahamas but we understood for safety reasons. Guest relations team didn’t help with WiFi issue once purchased. No reimbursement for WiFi we didn’t even use. Went to spa for a free pamper party but it was cancelled at the time we showed up. I injured myself on dance floor which was no ones fault but we called front desk to provide a ice pack and they didn’t come to our room until we called multiple times. Food was sub par. Long lines everywhere since we never left ship. My last cruise ever, horrible experience overall. We called to get a discount on another cruise since this one was so lousy and they said no a verbal apology is just fine?! Never take this cruise line. Wish I had a better experience. My cousin and I will never set sail again on this cruise Read Less
We are avid Disney Cruisers but thought a 2-night cruise would be great for my husband and I; it was not! After stepping foot on the ship, we noticed right away the smell of old smoke from the Casino area. If that wasn't bad enough, ... Read More
We are avid Disney Cruisers but thought a 2-night cruise would be great for my husband and I; it was not! After stepping foot on the ship, we noticed right away the smell of old smoke from the Casino area. If that wasn't bad enough, the fragrance they tried to mask it with make us nauseous.
Deck 5 where ALL the shops and bars are was so hard to walk around, in the jewelry store, the associate followed us around like they do in furniture stores!
We found that most of the crew members were not friendly or helpful. The waitstaff at the main dining room got upset that we didn't take their suggested choices at dinner time.
Every where we went the first day, people were all trying to sell us something, drink package, internet package, specialty dining, etc.
Our room was on Deck 9 and when we would turn to walk to our room all we could smell was sewage coming from the rooms. Our room had a musty smell to it as well.
On Saturday night, we had to make a run back to Miami for a sick passenger to get off and all my husband and I wanted to do was get off with them!
We will never again sail another cruise line but Disney. Read Less
I titled this review "It's Alright" because that's what we kept saying the whole cruise. Our expectations were low since we knew it was an older ship, and because of Carnivals reputation, but I think they weren't ... Read More
I titled this review "It's Alright" because that's what we kept saying the whole cruise. Our expectations were low since we knew it was an older ship, and because of Carnivals reputation, but I think they weren't quite low enough.
I will say that the cabins were a pleasant surprise. We upgraded to an ocean view and it was pretty spacious compared to other cruise lines I've cruised on. The shower, although still small, was the largest shower I've ever had on a cruise. Our housekeeper was very nice, and grabbed us on our first day to ask when we'd like her to clean our rooms which worked out perfectly. I will say though, that even though they put a card in our room saying if we hung our towels they'd conserve and we could keep them, all of our towels were taken every day and replaced with new ones.
Embarkation was smooth sailing (pun intended). We were on the ship in about 10 minutes, and our bags showed up at our room less then 2 hours later which was great.
The food on board was terrible. Their only saving grace was Guy's Burger Bar and the Blue Iguana which I had one of the best burrito's I've ever had in my life. We, as well as MANY other people got lost trying to find the Inspiration Dining Room our first night and after going up and across the whole ship multiple times we finally made it, only to be met with flavorless food. I ordered the Spring Rolls for an appetizer which literally tasted like nothing, and the steak and potatoes for my main. The steak wasn't seasoned at all, the potato wasn't even cut open, just a whole potato plopped on a plate which when opened was dry, and two Broccoli florets which, you guessed it, were not seasoned. Needless to say that was the one and only time we dined there. The buffet was better, but not by much so most nights we either got burgers or Pizza from Pizza Pirate. I might even go out and say the desserts were worse then the main meals.
While we did find a few very nice crew members, Luz by the pool and in the Micado Lounge, and Marco, as well as Brad who was part of the Fun Squad, we found that the crew wasn't that friendly or helpful, and sometimes it even seemed as if we were bothering bartenders when ordering a drink. I will say though, that besides the one bartender that worked in the Romeo and Juliette Lounge, all of them made fantastic drinks! Raynold in the atrium bar made insanely good Espresso Martini's and the Guava Margarita at the Tequila Bar by the pool was fantastic.
We really just wanted to go to the beach so we did a couple of beach transfer excursions. In Freeport we did the Beach Getaway with drinks included. We were met with a beach filled with just regular plastic chairs (not beach/lounge chairs) and some pretty subpar drinks. We did get a beautiful day though and the music was almost as entertaining as watching all of the drunk people dancing.
In Nassau we did the Biltmore Island Beach Getaway. It was a beautiful island and they had normal beach chairs and umbrella's set up for you. The food/drinks were pricey but it was a very relaxing day. We also had access to a pool, and we got to watch the sting ray and dolphin experience if we wanted to. I'd say this was the better of the two excursions we did, and definitely worth the money.
Entertainment on the ship was minimal. We really enjoyed the performers at the Diva's/80's Night shows. They were incredible! We went to one comedy show which was ok but nothing spectacular. But other then that it was just a lot of trivia and "beauty experiences" that were just really set up there to get you to purchase a spa day or items sold on board. We went to Karaoke every night and that was really fun. One night we went to the Jekyll and Hyde Nightclub. It was ok but nothing fantastic.
The pool was cold every day, and the Jacuzzi's near the pool were filled with kids and because of that they weren't allowed to have the Jacuzzi temperature set to what you'd expect, so it was just luke warm water. The Jacuzzi's in the Serenity area were nice and hot, but usually packed with people because most days only one of them were open. We did have a lot of fun on the slides, which were probably meant just for kids but we're kids at heart!
The elevators were SLOW. We were lucky enough to not have anyone in our party that needed to use them so we took the stairs most of the time to save us waiting 10 minutes for an elevator to come. I was also disappointed in that there was nowhere to just grab a snack. Sometimes you just need a bag of chips or a piece of fruit and every other cruise I've been on there's been random places to just grab something real fast but not on this one. All of the food is in one spot and besides the fro-yo machine they didn't have anything that I'd consider just a small snack.
We ordered breakfast through room service one morning and half of our order didn't come, and the other half was wrong, so I don't recommend that. Breakfast at the buffet was pretty decent so I would for sure make the trek up to deck 10 for that.
Our last day at sea was VERY rocky. I know that Carnival can't control the weather but the captain did say that we'd be back to normal by the evening and we definately were not, nor were there any updates on when we would be. People were throwing up everywhere and it was very hard to walk down the stairs or even just walk around without the threat of falling down. We did find after a while that the middle of the ship, especially outside, was better then anywhere else on the ship, we just wish someone told us that sooner.
We did get the drink package, and it was nice to not have to worry about how much we were spending. I liked that it included the coffee bar, milkshakes, soda and bottles of water. There was a 15 drink maximum and while we never hit that mark we met some people who had and they were for sure cut off, however they could still purchase more drinks if they wanted to. For me the package probably cost about what I would of spent if I didn't have it, so it was nice to just not have that worry of what my bill would be come the end of the cruise.
I splurged and scheduled a massage that was good but not worth the price. Also, what they don't tell you is they automatically charge you an 18% gratiuity. While I was prepared to tip anyway, I'm sure that could catch some people off guard, like the woman in front of me in line who had already given her massage therapist a $20 cash tip and then was met with another $20 charge on her sail and sign card. I did have to fight for it, but I managed to get them to reimburse my friend who missed her massage since she was throwing up all day from the rocky seas. It took some convincing but I'm glad that they came to their senses and refunded her.
Disembarkment was a mess. We had to be out of our rooms at 8:30 and we chose to take our luggage with us. It took us almost 2 hours in all of the lines we had to stand in to get off the ship, then the line to get through customs. Communication on this ship was not good at all. We had to go to guest services multiple times to ask questions that probably should of been communicated to us.
All in all the cruise itself was "Just Alright". It was nice to be away and in nice weather and not having to go to work, but I would never cruise with Carnival again. Even though we got a pretty good deal on the cruise, and our expectations were low, it still was kind of a disappointment. It's what you make of it though, and we all still had a great time with each other. Next time, we'll spend a little extra money and go with another cruise line. Read Less
The cruise was so much fun! There was a big group of family and the staff was very accommodating! We had so much fun! Harold my room attendant was so nice and helpful!! Hong our waiter was funny and very sweet to us! Definitely made my ... Read More
The cruise was so much fun! There was a big group of family and the staff was very accommodating! We had so much fun! Harold my room attendant was so nice and helpful!! Hong our waiter was funny and very sweet to us! Definitely made my vacation so awesome ! I will never forget this great experience! Room was clean and ship ride was smooth!! I would definitely do this again!!!! This was my first cruise and I was very happy with the whole experience. My family and I had such a great time spending the time together. The food was awesome!! Couldnt get eneough of the guys burgers!!! Everything was delicious!!! Rooms were stocked with towels and the animals made out of towels were a fun touch! Slept really well on the comfy beds!! Asked for extra pillows and got them! Me and my family are definitely considering another cruise vacation in the future! Read Less
Embarkation and disembarkation was very easy..I would recommend FTTF.. Cabin and luggage were ready when you board.. The ship was beautifully maintained.The cabin was very cozy,comfy bed.Our steward Gusti kept the room clean.Cam the cruise ... Read More
Embarkation and disembarkation was very easy..I would recommend FTTF.. Cabin and luggage were ready when you board.. The ship was beautifully maintained.The cabin was very cozy,comfy bed.Our steward Gusti kept the room clean.Cam the cruise director was awesome, he was very entertaining and energetic..Enjoyed the game shows,fun squad had lots of energy as well..There was a variety of places to eat..So many activities to choose from.. Trivia,karaoke,comedy shows.etc.. Ports were easy on and off.Freeport is mostly industrial so I'd recommend doing an excursion. We did The Grand Bahama tour,the bus driver Warren G and guide Keno made the tour fun, gave us history about the island went to Taino Beach as part of the tour and it was very beautiful,Lucaya market was great,enjoyed the conch fritters.. We didn't do any excursions in Nassau, We walked the straw market,queens staircase and fort fin castle.. the locals were very friendly.. Beautiful blue water,great food.. I would definitely do this cruise again and highly recommend as well.. Read Less
Would never recommend to anyone to take this cruise. The ship is clean, but worn. The rooms are fine for a quick three day cruise. The staff was friendly and kept things cleaned and replenished. They only do room service once a day, but ... Read More
Would never recommend to anyone to take this cruise. The ship is clean, but worn. The rooms are fine for a quick three day cruise. The staff was friendly and kept things cleaned and replenished. They only do room service once a day, but for a short trip that was ok. We opted for mornings.
The food was mediocre. They didn’t change the buffet offerings. They did have a Mandorin, pizza, bbq and burger station, but with the exception of the pizza station (another story), they closed at 5-6pm for the evening. Then your only food option was the buffet or dining hall. All day you could get pizza, however it was small 10” personal pizzas made in small quantities, and cut in half. Kind of made to order, but really slow, and had long lines.
Their drinks are expensive, and they add a gratuity to each drink. Depending on your drinking habits the package CHEERS, maybe a better deal. We didn’t purchase but we’re way under had we purchased. They make both people in a room buy it, and if one doesn’t drink, you’re screwed.
Embarking went well, and organized, however disembarking has a lot of room for improvement. They made provisions for wheeled chair people, but people with canes were pretty much on their own. We finally asked because two members of our party couldn’t walk the distance and a staff person cut us in line.
There were lots of groups, wedding parties, bachelor groups, and mostly was an under 40 crowd. They do have an adult only area which we discovered on the day of the Bahamas, so we stayed on ship and enjoyed the area.
They have a huge bottled water in your room and charge $3:95 to use it. That’s pathetic. Bottled water is so cheap, they should be giving them to each room.
The band Blue Wave was very good. They are almost too talented for this ship, they were very entertaining.
The first day out to sea they had dancing on the pool deck, they shot off streamers which went up and into the ocean. I was pretty appalled by that. That is an unnecessary activity.
Personally this is one of the worst cruises I’ve ever been on. It was just a three day get away, but next time I will go on another line. Read Less
Food was horrible. The Buffet(s) was closed almost every time I went to it (5:15pm, 7:15am, 6pm, normal times) The Guy's burgers were good but the rest sucked. I ate soft ice cream with a fork, got served a warm coke ... Read More
Food was horrible. The Buffet(s) was closed almost every time I went to it (5:15pm, 7:15am, 6pm, normal times) The Guy's burgers were good but the rest sucked. I ate soft ice cream with a fork, got served a warm coke with 4 ice cubes, I had a flat iron steak that was as tough and tasted like a boot sole, the service was atrocious and I waited well over an hour in the dinning room for pasta which tasted like it was prepared 2 weeks earlier from a can.
they close early so there's no way to get 15 drinks from you Cheers Package, there's not enough time in the day. You have an 18% gratuity included but if you don't tip, they aren't coming back. The Casino Bar stays open late but it's tiny and the only bar open so it takes even longer to get a drink.
I'm not big on shows but most people we talked to liked them generally.
Nice, beautiful, same crew as the ship so service was bad and we had to pay for all drinks and tips and the lunch was long line and dry hamburger (1).
Nice weather and smooth till we headed home and with a 60 mph wind we go tossed around.
Boarding and Debarkation was fairly easy.
I will never, ever, never set foot on the Carnival Ecstasy again, Read Less
This was our first cruise with Royal Carribean and it won’t be our last! We traveled with 3 other couples. We chose this cruise because three of the people we were with had never cruised before and were a little nervous about taking a ... Read More
This was our first cruise with Royal Carribean and it won’t be our last! We traveled with 3 other couples. We chose this cruise because three of the people we were with had never cruised before and were a little nervous about taking a longer cruise. We had a fantastic time. The ship is beautiful, the promenade a great place to hang out. We all had balcony rooms on the 8th deck. We never had a problem getting a chair at the pool. The entertainment was fun. The comedian very funny. Don’t miss the X versus Y game it was really funny. We bought the drink package and it was the way to go. Coco cay was so beautiful! We want to go back when they are finished with construction. We didn’t do an excursion in Nassau and wished we would have. Instead we went shopping and stopped at the straw market. We enjoyed the food in the dining room for dinner. Did the buffet for breakfast and pizza for lunch. We didn’t try any of the specialty restaurants. There is always something to do if you want to. All in all we had great weather and a fantastic time. The first time cruisers want to go again! Read Less