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2,445 South America Cruise Reviews

I choose the cruise because it enter the Amazon River, in a Buenos Aires to Manaous route. The service is impeccable. The food gourmet. The Staff pleasant in every respect. The University Professors that gave the lectures were first class, ... Read More
I choose the cruise because it enter the Amazon River, in a Buenos Aires to Manaous route. The service is impeccable. The food gourmet. The Staff pleasant in every respect. The University Professors that gave the lectures were first class, instructive, it was obvious they wanted the passengers to learn, and most did want to learn, so it was very pleasurable. Entertainment was appropriate for a comparatively to other lines small ship. Wine, liquor, included in the fare, excellent quality. Tea service at 5 PM compites favorably with the best tea rooms in London. Caviar 24/7. Internet service reasonably priced, and fair speed. Milton Brown and L'Occitane amenities, your choice. The Specialty French Laundry restaurant was available at about one every three nights, with Prime meats and at the table made salads and desserts. Lounges, bars, tastefully decorated with immediate service. Excursions reasonably priced and with great variety in every port. Read Less
Sail Date March 2019
We chose this cruise to see some of South America and cruise through the Panama Canal. We have traveled on the Norwegian Sun previously and had a good experience. The ship was upgraded last year and looks good. The staterooms are now ... Read More
We chose this cruise to see some of South America and cruise through the Panama Canal. We have traveled on the Norwegian Sun previously and had a good experience. The ship was upgraded last year and looks good. The staterooms are now elegant and other areas of the ship nice. This was a repositioning cruise, so there were seven sea days, which was a bit much for us, as we don't participate in bingo, karaoke, art auctions, knitting, etc, although I would have to say the ship did do a good job in offering all kinds of daily activities catered to the mostly older passengers. We are 60, but the average age is a bit older. The ship never felt crowded, except on sea days around the pool. Embarkation was easy, as we arrived late, so no crowds. Disembarkation in Miami was slow and bottlenecked through customs. Probably not NCL's fault. Service on the ship was generally good. Cabin, bar, restaurant, drills, excursions, port disembarkation, shows, lectures, etc. were all well organized. Only complaint was disembarkation for ship shore excursions, which was a joke. We were an hour late for every excursion due to a very poorly designed system. We did a combination of ship and third party shore excursions, all were pretty good. Some ports had limited attractions and things to do. For some reason the ship organized about a half dozen separate excursions under different names that ended up at the same place (rain forest, tram and zipline) and doing about the same activities. Ship excursions are a bit pricey compared to what is available from Viator and other companies, which get you off the ship quicker. NCL needs to fix this. Meals in the main dining room was surprisingly good. Cagney's and French Bistro meals were mediocre. Teppenyaki and Sushi restaurants were very, very good. Good drinks at Los Lobos. We had a complimentary NCL drink package, which we overused. Buffet inside was predictable, small, and generally crowded. The deserts on board were excellent just about everywhere. Drinks were easy to get and bartenders were some of the best on any cruise ship I have been on. The Great Outdoors buffet was better and convenient to the back seating are, where we spent a lot of time. South American ports are a bit rougher than other parts of the world. A lot of poverty and trash around. Still, many great sites. We did enjoy the extended time in Santiago. The couple we traveled with went to Machu Picchu and loved it. We enjoyed the Panama Canal experience and many of the Inca and other historical sites. Lima and Cartagena are overrun with Venezuelan refugees, which is sad but pretty much ruined most of the excursion. The ziplining experience in Costa Rica was a lot of fun. I would use NCL again and would cruise the Sun again for the right itinerary. Read Less
Sail Date March 2019
I booked the Sun cruise just two weeks before flying to Santiago, Chile to start this unique, fabulous memory 16 day cruise. I was also leaving the next day to fly to LAS from FL for a couple of days and then on to LAX to go on the NCL ... Read More
I booked the Sun cruise just two weeks before flying to Santiago, Chile to start this unique, fabulous memory 16 day cruise. I was also leaving the next day to fly to LAS from FL for a couple of days and then on to LAX to go on the NCL Star for a 8 day Mexican Riviera cruise, so I only had 5 days at home between these two fabulous cruises. Both of these cruises were enhanced with perfect weather, especially with all the time I was out on the top deck taking in (and capturing photos) the crossing of the Panama Canal. Our ports in Peru were eye openers to me with the poor living conditions. I had opportunities to go inside their churches - they were simple but also beautiful. As in almost all my cruises with NCL, I met wonderful, interesting and friendly people - both as other passengers and employees. As a solo, senior, female that is very important to me. The Star was even more enjoyable (SO many great eating areas with the Garden Cafe) than when I was on her back in September of 2016 for a 14 day repositioning from Copenhagen to Denmark doing Norway, Faroe and Shetland Islands, Iceland, Scotland and Dublin (my favorite). I DO enjoy NCL cruising! Read Less
Sail Date March 2019
1.Excursions were poor: a. One poor English-speaking guide without a microphone for 40 people If your in the back of the bus you hear nothing. b. Excursions were not as advertised. I paid over $260 to go to an island to get ... Read More
1.Excursions were poor: a. One poor English-speaking guide without a microphone for 40 people If your in the back of the bus you hear nothing. b. Excursions were not as advertised. I paid over $260 to go to an island to get pictures of South American birds but we never got on the island we were to go to and I feel very cheated. c. The setup for boarding excursions is poorly organized.They tell you to meet in the ship's auditorium at a certain time and then have wait for almost a hour before your tour is called for disembarking. I was the first to show up but was often the last to get out of the room for lack of tour directors organization skills. 2.Overall,the entertainment was good. The best entertainment on the ship was the three classical string players yet they were never given a space to handle the crowds who wanted to hear them. Furthermore, they were put next a bar with loud speaking and sometimes intoxicated people which totally destroyed the listening experience even if you could find a seat. 3. The food was mediocre at best! The head chef should be fired. He provided the the worst entree choices I have ever had on a cruse ( I have been on 15). The onion soup was little more than hot water ( I found no onions nor cheese). Thank goodness, the bred and desert chefs were excellent. 4. You need to have a setup for (equipment, lines and nets) for pickle ball. It is the fastest growing sport for seniors. 5.The cabin and dinning room service was excellent! 6. Bridge instruction and play was enjoyable, however, we were assigned to a play in an area with only small tables. Read Less
Sail Date March 2019
My mother's friend chose the cruise. My husband and I came along to help my 89-yr-old mother. The cruise started in San Antonio, Chile and ended in Miami. We had two additional stops in Chile, two in Peru, one in Ecuador, one in Costa ... Read More
My mother's friend chose the cruise. My husband and I came along to help my 89-yr-old mother. The cruise started in San Antonio, Chile and ended in Miami. We had two additional stops in Chile, two in Peru, one in Ecuador, one in Costa Rica and one in Columbia. There were shore excursions available in all the ports, but we prefer to walk around and go geocaching. Often there were locals selling wonderful crafted items from little tents right on the pier. They want cash in US dollars, but most items only cost a few dollars. Take along a bunch of ones and fives. The guest services desk will also break a twenty for you. There is and ATM at the casino if you need more cash. The ship provided a free shuttle to get us out of the port area, but in Peru ports they dropped us off in an unsafe location. We could either pay a taxi to take us to a safe location for walking or biking or get back on the shuttle and go to the ship. There were police to make sure we did not wander off on our own. At the second Peru port we did paid extra to take a bus to Trujillo. We could not use our shore excursion credits for this shuttle, however! It was the same thing in Columbia. We were disappointed that we paid to be able to see the ports and Norwegian wouldn't deliver us to a safe place onshore. One of our shore excursions was overbooked and they ran out of food by the time they got to our table. We were offered 50% off that tour. In Costa Rica, there was a very steep ramp and several stairs to get back on the ship. That was a problem as three of our party of seven were physically challenged. The staff will come help you, but you need to ask. They don't volunteer. The food was great, as usual. We used both main dining rooms and the buffet. The waiters were mostly attentive. We found you can request a particular waiter (ask for Mac) and he will remember your preferences. There did not seem to be a lot of folks who wanted to share tables although that was available if you ask when you arrive at the dining room. We liked the anytime dining as we are early eaters. Our cabin was a handicap cabin for my mother. It was a little crowded for three people. Our steward, Juevan, was excellent! Even though Norwegian is discontinuing the towel animals, he made a new one for us every night. He also brought ice to the room when requested. Having had a more pleasant experience on Princess, I suspect we'll be sailing with them in the future. We've been to Alaska and the Caribbean with Princess. They were more attentive during the pre-cruise phase and the shore excursions were better planned. The ports were safer and the ramps to and from the ship was handicap accessible. Read Less
Sail Date March 2019
We arranged this cruise to South America whilst on our previous Oceania cruise which was on Marina. We were prepared for the smaller ship and looked forward to the experience. We were in stateroom 7076, a Concierge room. We had previously ... Read More
We arranged this cruise to South America whilst on our previous Oceania cruise which was on Marina. We were prepared for the smaller ship and looked forward to the experience. We were in stateroom 7076, a Concierge room. We had previously read how small the bathrooms are, believe it, they are tiny. The ship is about to be refurbished and shower curtains replaced with doors. I cant imagine how anyone on the slightly larger side will get in and shut the door. Most of the ports were interesting especially Paracas and Punta Arenas. We enjoyed seeing many different penguins, birds and sea lions. This is very much a nature, rather than a cultural cruise. Evening entertainment was variable, but on the whole good. There were many sea days with very little going on. There were 2 lecturers, one on wildlife and one on Ocean sustainability. Both were good, but that still left too much time with nothing going on. As a Bridge player I appreciated the supervised Bridge, my husband did a lot of reading. On sea day when the weather was inclement it was difficult to find somewhere to sit and the Terrace restaurant was mayhem. They should open the Main dining room for much longer. Read Less
Sail Date March 2019
This was a 18 night South America Cruise from Santiago Chile to Miami, FL. We choose this cruise based on the itinerary. The ship is old...built in 2001 and refurbished in 2018. Our Cabin was a Vista View Junior Suite on Deck #10 ... Read More
This was a 18 night South America Cruise from Santiago Chile to Miami, FL. We choose this cruise based on the itinerary. The ship is old...built in 2001 and refurbished in 2018. Our Cabin was a Vista View Junior Suite on Deck #10 (0067)...on the very back of the ship. The size of the balcony was average. This balcony provided an excellent view for the Panama Canal crowding. The Junior Suite was average size...had a walk-in closet and a bath tub/shower. I was not impressed with the service from the room steward. The main dining room service and food is awful....we ate in specially restaurants 14 of the nights. The production shows in the theatre are excellent...other shows are average. The bar staff is excellent and they cocktails are also excellent. Of the specialty restaurants...we prefer Cagney's Steakhouse and LaBistro French Restaurant. There is no lobster served on this ship.....not even in the specialty restaurants (this is unacceptable). The only restaurant that serves shrimp cocktail is Cagney's Steakhouse....and they charge an extra $4.99 + specialty restaurant fee (this is unacceptable). Most of the shore excursions that we booked on the ship were good. Boarding the tours were not handled efficiently. The cruise director is a former "Miss Colombia"....we rarely saw her. We rarely saw the Captain. None of the fish at any of the restaurants are eatable....sent the fish back every time....never came back any better (this is unacceptable). The breakfast in the main dining room was good. Overall service was average. They never tell you when they are having a dress-up (elegant) night. We did like the entertainment in the Windjammer Bar (Keiffer Wiley). Disembarkation process was average. Read Less
Sail Date March 2019
Staff was marvelous. They were very attentive. We had the drink package. The drinks were excellent especially the martinis at the Champagne bar. The ship was very clean. Food was good in dining room. Buffet was decent. Shore ... Read More
Staff was marvelous. They were very attentive. We had the drink package. The drinks were excellent especially the martinis at the Champagne bar. The ship was very clean. Food was good in dining room. Buffet was decent. Shore excursions were not impressive and they were always late. They would tell you to meet in the theater at 8:45 but you wouldn't get called for your excursion until 9:45. Felt like a lot of time was wasted waiting for the shore excursions. We tried to go to the beach in Ecuador but it took 1.5 hours to get there. We were supposed to have 3 hours at the beach but ended up only getting 1.5 hours. Enjoyed the activities that were provided daily. Went to 3 specialty restaurants. The food was overcooked in the Moderno which is not the usual case for that restaurant. We were a bit disappointed. Shows were pretty good. Loved the quietness in our cabin. It was nice not hearing your neighbor open and close their drawers and flush their toilet. Read Less
Sail Date March 2019
I chose this cruise to explore western South America and specifically to go to Macchu Pichu. Also to travel the Panama Canal one more time. It did not disappoint. As usual, NCL tours are well planned and the guides are very professional. ... Read More
I chose this cruise to explore western South America and specifically to go to Macchu Pichu. Also to travel the Panama Canal one more time. It did not disappoint. As usual, NCL tours are well planned and the guides are very professional. Embarkation at San Antonio was probably the easiest of any port I've done so far. Some sparse facilities in a warehouse, but they moved us through quick and it was easy to follow where to go. Some folks thought the Macchu Pichu trip was overpriced at about $2000 each and you missed two days off the boat. These were people that did not take the excursion. But for this excursion they chartered a 737 to fly the 97 of us from Aricca, Chile to Cusco, Peru, and had us split into groups of 9 or 10 or so, each with a guide. The guides were equipped with oxygen and first aid due to the high altitude in Cusco. I saw them use their first aid skills in person when one woman fainted during lunch. They rushed into action and appeared to know exactly what to do and were very professional at helping her until an ambulance arrived. I saw her later on so I know she recovered fine. The hotel for 2 nights in Cusco was absolutely first class and at least 4 star quality. Really nice. Fantastic breakfast buffet and dinner included. Better than the ship even. The train ride down to MP was great with a wonderful meal and great views and some commentary. MP tour was very detailed and the guide knew his history and helped the less agile folks with the stairs and walking around. We spent around 4 hours there, and it was enough for me. If you want a detailed study of the place and want to spend a few days there, then this is not for you. But after 4 hours I was ready to go back and thought I had seen enough to satisfy my curiosity. The ride back was just as good. The same train and hotel and the next day, another 737 to go to Lima. I understand where the $2K went, and in my opinion, it was worth it. A surprise tour was to see the adobe city of Chan Chan in northern Peru. Really interesting place and it is pre-Inca and still in pretty good shape. Turned out to be more interesting than I expected. Overall the ship's renovation recently really updated it to today's styles and standards. The New Mexican restaurant, los Lobos had a fairly limited menu, but everything was tasty and fairly authentic (Full disclosure I'm married to a Mexican, so we had to hold not tp a high standard and it didn't disappoint.). The buffet was typical NCL and acceptable, but crowded and not a s good as the specialty restaurants. Overall, another typical high quality NCL cruise and the renovated SUN was a pleasure to sail on and the crew all seemed happy to be there too.. Read Less
Sail Date March 2019
We chose this cruise because Oceania has smaller ships and their food is excellent. This was a South America cruise going from Lima Peru to Buenos Aires Argentina. Being the month of March in the Southern Hemisphere, we expected and ... Read More
We chose this cruise because Oceania has smaller ships and their food is excellent. This was a South America cruise going from Lima Peru to Buenos Aires Argentina. Being the month of March in the Southern Hemisphere, we expected and received September type temperatures like the Northern Hemisphere. Sirena is very well kept still clean and attractive though it will be renovated soon. I like all the colors and schemes she has now but that will disappear with the addition of gray interior decor. My only issue with the ship was the aggressiveness and interruptions of the wine stewards and waiters in the main dining room. Those personnel need to be trained to present themselves and be recognized. So many times they would interrupt the table guests which to me is rude. On the last bus tour in BA, there was a passenger that was coughing incessantly. I caught his cold and am still suffering from it. I wrote a separate letter to Oceania suggesting that their ship chaperon(s) on the tours provide disposable masks on those busses for the "coughers" and on the vessel too. There are sick people who come on the ship even though they are given a questionnaire prior to boarding. Passengers do not have to divulge that they have a cold. Anyhow, I would recommend the Sirena and Oceania. Read Less
Sail Date March 2019
I wanted to cruise the Panama Canal and this trip was available at a suitable time. Life aboard ship was excellent as we were made to feel like part of the Norwegian family. The dining experience was superb but all the staff made us feel ... Read More
I wanted to cruise the Panama Canal and this trip was available at a suitable time. Life aboard ship was excellent as we were made to feel like part of the Norwegian family. The dining experience was superb but all the staff made us feel comfortable in their home. I enjoyed having a choice of cheeseburgers or pizza for lunch. I am a bridge player and was very pleased to find that Norwegian had contracted with a couple that would provide us time to play duplicate bridge. This was an unexpected yet appreciated aspect of our cruise that added to our enjoyment. The entertainment was varied and appreciated. From trivia to a string trio playing classical music. Our balcony cabin allowed us much time viewing ocean life and activity at sea. I took advantage of Norwegians advance bookings which doubled my deposits and I am looking forward to cruising with Norwegian over the next few years. Our cab Read Less
Sail Date March 2019
We actually chose this cruise for the sea days. The ports were pleasant extras for us. We had a fabulous time. Cabin steward was fantastic along with every staff member we interacted with each day. We did (3) excursions and loved them ... Read More
We actually chose this cruise for the sea days. The ports were pleasant extras for us. We had a fabulous time. Cabin steward was fantastic along with every staff member we interacted with each day. We did (3) excursions and loved them all. Wild life adventure in San Martin was amazing! We really got our money's worth out of this one. Dolphins, sea lions, penguins, birds oh my! We zip lined in Costa Rica and had a great time flying through the trees. The staff was great with the advanced age of our group... I think everyone enjoyed the experience. We also did the beach excursion in Puerto Vallarta, warm water, great food and yummy drinks. Everything was wonderful. We did book all our excursions though Princess just to be safe so far from home and we weren't disappointed. Felt we got our money's worth out of each event. We loved the trivia and game shows on the ship and the bar staff was exceptional. Everyone was so much fun! The Cruise Director and entertainment staff were out of this world amazing! I wish I could name every staff member we encountered. We met wonderful fellow travelers and had a blast getting to know folks from other countries as well as from other States in the US. We came away with friends for life. We love Princess Cruise lines and will continue to sail with them as often as we can. If you like longer cruises with a nice combination of sea and port days this itinerary is for you. Can't wait until our next vacation! Thank you Princess Read Less
Sail Date March 2019
We picked this because we had never been to S A and we were looking for something that ended up in LA, as we had a wedding to attend on 3/30/19 We loved the countries we visited and were never concerned about safety in the ports. We ... Read More
We picked this because we had never been to S A and we were looking for something that ended up in LA, as we had a wedding to attend on 3/30/19 We loved the countries we visited and were never concerned about safety in the ports. We did all excursions through Princess, and they were well done, with excellent hosts. There was enough variety so that there was something for everyone. We did not go to Machu Pichu because it would have taken 2 days out of our cruise. We would do this cruise again. The Star Princess ship was a little older, but well maintained. We like the smaller ships without all the “kiddie” attractions, like race cars, climbing walls, wave pools, as we are older and do not use these. The average age group on this cruise was 50+. The were a handful of children, no teenagers or spring break groups Read Less
Sail Date March 2019
South America Santiago, Chile March 14, 2019 to Los Angeles, March 30, 2019) appealed to my wife and I. We enjoyed Chile (Santiago and Coquimbo), Peru (San Martin and Lima) and Costa Rica (Puntarenas), less so Nicaragua (San Juan del Sur), ... Read More
South America Santiago, Chile March 14, 2019 to Los Angeles, March 30, 2019) appealed to my wife and I. We enjoyed Chile (Santiago and Coquimbo), Peru (San Martin and Lima) and Costa Rica (Puntarenas), less so Nicaragua (San Juan del Sur), that was rushed and felt a little unsafe, and Puerto Vallarta, Mexico, that was a free day to unwind. We chose eZAir for our flight (13 hours) from LA four days earlier and the only regret was not arranging our departure from Phoenix via LA/Santiago. The Star Princess was a welcome relief after a disastrous inaugural repositioning cruise with MSC Seaside. We have been on the Emerald Princess a number of times, so the Star Princess, a sister ship, was very familiar and a welcome relief. A few glitches arose such as the 5:15 PM supper start; 6:00 PM is much better and definitely preferred. Entertainment and food selection at Supper seemed to be slightly less diverse then previously but was vastly better than my previous encounter on the Seaside. Food would rate a 4/5. Dining, cabin, bar and general services were exemplary and would rate 4/5. The one exception was the staff member at the Captain's Circle Counter who was not courteous when I spoke to her rather somewhat short/rude. Entertainment was good (3.5/5), especially the stage productions, but overall slightly more muted (comedy, rock bands, classical music, etc.) than my last Princess cruise from Rome to Ft Lauderdale. Most of our shore excursions were private as there are no guarantees with Princess and we get, more for less. Most of these I will review through Trip Adviser. Overall this cruise provided some healing from past cruises and new friends. We will once again return in 2021 for a 31 day fall cruise via Vancouver to Sydney, Australia. Read Less
Sail Date March 2019
I can't understand why a big cruise line like Princess simply doesn't understand what is vegetarian and what is not, despite being advised repeatedly. Overall, not blown away by the cuisine. I'm afraid too that reception ... Read More
I can't understand why a big cruise line like Princess simply doesn't understand what is vegetarian and what is not, despite being advised repeatedly. Overall, not blown away by the cuisine. I'm afraid too that reception staff were not particularly knowledgeable about the port arrangements on one particular day, in fact giving me completely inaccurate information and causing a degree of stress re availability of our tour operator. Otherwise staff were very friendly (mostly) and helpful, ironically especially so in the dining rooms. As far as entertainment was concerned the Princess dancers were really good but other acts were a bit dated. Our balcony cabin was fine but maybe the level of service and overall standard of cleanliness were a bit short of what we've had in the past. Overall I think this cruise experience may have called time on our many years of cruising. It wasn't awful but it just wasn't special enough. Read Less
Sail Date March 2019
We chose this cruise because it originated in Chile and arrived in Los Angeles. The 16 day itinerary allowed us to arrive early in Santiago and enjoy Chile and the hospitality of the city and it's people. Princess transportation to ... Read More
We chose this cruise because it originated in Chile and arrived in Los Angeles. The 16 day itinerary allowed us to arrive early in Santiago and enjoy Chile and the hospitality of the city and it's people. Princess transportation to the cruise port at San Antonio was very good although the cruise port facility was modest at best with lack of direction for arriving guests but we embarked comfortably. Although the ports included several that required transportation to local destinations we did get to enjoy Chile, Peru, Costa Rica, (where we took a great Princess tour and zip-lined), Nicaragua and Mexico. We did feel that the information about the port cities and what travelers could do on their own was lacking.The time on the ship was casual, comfortable and relaxing and the crew from the Captain down were friendly and accommodating. This cruise appealed to an older crowd and had only a dozen or so children on board. The entertainment was good but not spectacular although the one major production number by the song and dance entertainers was outstanding. There probably should have been more than one major stage production presented on this long of a cruise. The dance band "Static" was outstanding and was the best band we have heard and danced to on any of our cruises. The food was good but only outstanding in the specialty restaurant. Disembarkation and Princess transportation to LAX was very easy and well organized. Read Less
Sail Date March 2019
Overview - unusual itinerary on board an older but well maintained ship. Transfer to Ship We boarded the Star Princess in San Antonio, Chile after making our own arrangements for the flight from the US to Santiago. Transfers ... Read More
Overview - unusual itinerary on board an older but well maintained ship. Transfer to Ship We boarded the Star Princess in San Antonio, Chile after making our own arrangements for the flight from the US to Santiago. Transfers (Princess arrangements) were efficient and after dropping our cases at the airport we did not see them again until they arrived in our cabin around 16:00. There was a long line at Santiago Intl Airport for the air conditioned coaches but we were seated within 30-45 minutes, so not too bad. What is Star Princess like? If you want to travel on this ship with Princess you only have about 5 months before it's transfer to P&O Australia. We would heartily recommend Star Princess as although older, it is well maintained and with its subdued decor provides a relaxing environment. Although when built it was viewed as a large ship, in today's world it is midsized and orientation is easy. Straight corridors on accommodation decks may lack interest, but we found them easier to navigate than the constantly shifting corridors of ships such as the Regal Princess. One of our favourite features on this and similar Princess ships is the full wrap around promenade deck that allows passengers to go right to the bow and look out. Listen Princess (and all the other lines) - this is a feature that should exist on ALL cruise ships! Skywalkers lounge located in the 'spoiler' is a fantastic and underutilized venue. More than 100ft above the water and with 360 degree views it is an excellent daytime spot when for most of the day it is unused. From 16:30 to 18:30 the Elite/Platinum reception is held here and on our cruise the number of platinum + guests was so great that the venue was often overcrowded. I believe this was due to the demographic on this itinerary as last year on the Regal Princess a venue less than half the size was normally empty at this reception. What is the Food Like - main Restaurant and Buffet? Pretty good! I don't understand the complaints other on this forum have made. Catering to a ship of 2,600 passengers is necessarily banquet style and the quality of food and presentation was much better than typical land based banquet catering. We dined in 'Club Class' dining and never waited more than 5 minutes for a table, eating as a couple two or three nights and on a table for four most nights. While menus do not vary much from one year to the next, every night something tickled our taste buds so that we never resorted to the always available favourites. The buffet has a greater choice but can appear rather picked over if you arrive at the wrong time. Also the food (and this applies to the main restaurant also) is not always very hot. The actual food in the buffet is mostly of a good standard though certain dishes such as Indian curries can be a bit oily. What is the Food Like - Crown Grill and Sabatinis? The Best - as suite passengers we always enjoy complementary dining at the Crown Grill on embarkation day (an excellent benefit) and the steak was so good we dined at The Crown Grill again later in the cruise. The 'salt menu' is superb, with the Applewood Smoked salt from Washington State a taste sensation Sabatini's menu has changed since last year and to our pallet is much improved. We had given up eating in Sabatinis after their menu became too eclectic in 2015, however the new menu returns to the fundamentals of excellent Italian cuisine and we heartily recommend it once again. On Board We make very little use of the entertainment and activities on board, however there was one act that deserves mention - Duo Consonance. This Russian Violinist and Chilean Pianist were easily the highlight with their mix of classical, folk and musical repertoire. Their virtuosity mixed with humour was refreshing and it was sad they were only on board for the last three days of our cruise. Ports and Excursions The ports of call on this cruise were the main draw and they did not disappoint. We took Princess excursions in three ports and explored on our own in Lima, Nicaragua and Mexico. Coquimbo, Chile - Tololo Observatory. This full day tour was worthwhile particularly for the views from the Tololo observatory across the Atacama desert towards the high Andes. Pisco, Peru - Islas Bellastas Wildlife Reserve Located approx 11 miles offshore the islands are home to millions of seabirds as well as endangered Humboldt Penguins and sea lions. The small boats that take you out to the islands are expertly piloted to within a few feet of the rocks so you are guaranteed excellent views of the wildlife Puntarenas, Costa Rica - Old Train Ride and River Cruise This trip started with a display of traditional dance by local kids with an invite to join them for the finale. The train ride itself was a short distance covered at a very slow speed, but it facilitated a view of life away from the beaten track and was quite enjoyable. Driving up into the hills on the way to the river cruise, the coach made a stop at a local craft market where we were given complimentary Costa Rican coffee (excellent) and local mangoes. Some people complained that the river cruise part of the tour was too short and we did not see crocodiles, however we would suggest this shows the benefit of proper research. The Princess shore excursion guide clearly shows that the boat trip portion of this trip is scheduled for 45 minutes with longer boat trips available on dedicated Mangrove swamp tours. We did see a good variety of wildlife including Scarlet Macaws and Iguanas sunning themselves in the Mangrove trees. Would we Recommend This Cruise? Undoubtedly yes! The eight sea days were really laid back. On boarding we locked our phones in the safe and did not take them out until disembarkation. The crew were good and 'Captain Bye Bye' was the most visible captain we have ever seen (he moves to the new Sky Princess for it's maiden voyage this November). The itinerary was interesting and the excursions offered were varied. Who Should NOT take this Cruise? If you have kids that need constant entertainment, kids clubs, etc this may not be the cruise for them. The Star Princess has the usual kids club and hangout areas, but cruises of this length tend to attract a more mature clientele. We counted less than 10 kids under the age of 15 on board this ship. Read Less
Sail Date March 2019
The good: The captain and all staff except Guest Relations staff had a great attitude. We had wonderful weather and our fellow cruisers were a good group. The beds are comfortable and the ship was very clean The bad: Worst ... Read More
The good: The captain and all staff except Guest Relations staff had a great attitude. We had wonderful weather and our fellow cruisers were a good group. The beds are comfortable and the ship was very clean The bad: Worst food, bar none, I have ever had on my approx 20 cruises. Extremely limited menu, gristly meat and over-rich sauces. The Guest Relations staff gave incorrect information with amazing regularity - they need additional training and to learn to say "I don't know" instead of giving misinformation. The theater entertainment was mediocre, as was most of the bar and piazza entertainment. The volume of all music throughout the ship was many, many times too loud for enjoyment, as were the mid-ship movies, which I could hear from my aft balcony. I felt sorry for the performers at Crooners because they were completely drowned out by the performances in the Piazza. I am used to pricey shore excursions, but these were way out of line for the value received. We were appalled at the many totally incorrect Trivia answers (yes, we looked them up after) given with absolutely no room for discussion. The moderators were also super quick and allowed no question repeats before the checking process. Read Less
Sail Date March 2019
This cruise was very enjoyable, especially since my husband and I were doing it with my sister and her husband. The food in the dining room was great, also the lunch buffet was excellent. The breakfast spread tended to be repetitive, but ... Read More
This cruise was very enjoyable, especially since my husband and I were doing it with my sister and her husband. The food in the dining room was great, also the lunch buffet was excellent. The breakfast spread tended to be repetitive, but I am not a big breakfast eater so the lack of choices did not affect me. Loved the zumba and line dancing, especially Ramon who is an amazing instructor. The night time deck parties were amazing, very energizing, lots of fun. Met lots of interesting and friendly people from all over the world. Special thanks to our wonderful Captain Tuvo, and our dining room team Cristian and Quirino. Plus Cirilio who always kept our stateroom spotless. We were not too happy with our statement temperature which was always too high and it could get sweltering during the night. Also I had a bit of a hiccup with our cruiseport to airport transfer which never got resolved, however we were lucky to be able to join the supershuttle that morning and we got to the airport in plenty of time for our flight. We are almost Elite with Princess, so just shows our loyalty to the brand although we do cruise with other lines when we liked their itinerary. Read Less
Sail Date March 2019
We did the 30 day cruise in December and spent the winter in Argentina and Chile. The logical choice was to return to California on the same ship from Santiago. We are fairly new to cruising but we love the Star Princess. The staff seems ... Read More
We did the 30 day cruise in December and spent the winter in Argentina and Chile. The logical choice was to return to California on the same ship from Santiago. We are fairly new to cruising but we love the Star Princess. The staff seems to be genuinely friendly and wants you to feel like part of the family. A couple of the ports were a little disappointing but I don’t think it was the fault of Princess. Our interior cabin was comfortable but I wish there had been a comfortable chair to sit on in the cabin. There are plenty of places to do that around the ship however. We usually ate at the buffet, the food was comparable to the main dining room but there were a lot more things to choose from. We did eat “out” at Sabatini’s one night and it was excellent. The port excursions we booked through Princess were pricey but well done. The embarkation in San Antonio was good, but I thinking Valparaiso is a much more interesting town. Disembarking in Long Beach was a breeze especially considering the last minute change in berth Read Less
Sail Date March 2019
We chose this cruise for the itinerary, which was Argentina, Uruguay and Chile, including sailing around Cape Horn and Straits of Magellan. It was a 14-night cruise. The Eclipse is a beautiful ship that is elegantly furnished. The ... Read More
We chose this cruise for the itinerary, which was Argentina, Uruguay and Chile, including sailing around Cape Horn and Straits of Magellan. It was a 14-night cruise. The Eclipse is a beautiful ship that is elegantly furnished. The staff provided outstanding service, especially our room attendant and wait staff in the main dining room. We were really disappointed in the quality of the food in the main dining room and in the Oceanview Cafe. The presentation of the food was always very appealing, but flavor and options were severely lacking. In addition the Oceanview Cafe was extremely crowded. Twice, we were unable to find a seat and had to go elsewhere to eat! After about the 4th day, they started putting extra tables and chairs in the walkway through the cafe. The quality of entertainment in the Eclipse Theater was not what we've been accustomed to having on a cruise ship. We went to the theater nearly every night, but left early everytime with one exception. The talent just was not there. The one night we stayed all the way through the program was when they had a trio called, "Shades of Buble." They sang songs recorded by Michael Buble. They were talented, and we enjoyed them. We had 4 excursions scheduled. The one in Puerto Madryn was cancelled due to the rain the night before that has washed out the roads. I was really disappointed because we were going to see penguins, which I was looking forward to. The other excursions were all very good. We had one in Buenos Aries which was a tour of the City, a visit to San Telmo Market and a fabulous steak dinner in a restaurant. We also did an excursion in Montevideo, Uruguay which was a tour of the City and a visit to a ranch where we were treated to a hay ride, bar-b-que (not too good) and all the wine, beer or water we wanted to drink. We had an excursion in Santiago that was very nice. It took us to a nice historical plaza and a tour through the City, a lapis luzili shop and finally to a lovely park on San Cristobal Hill. After this tour, we were taken to the airport to pick up our luggage that had been transferred there and catch our flight. That process was well coordinated by the ship and the tour company and worked very smoothly! Read Less
Sail Date March 2019
My wife and I have become fans of Celebrity and Royal Caribbean for quite some time. >The service is excellent!! The staff on the ship are friendly and very helpful. My wife has a hard time getting around, the excursion team did ... Read More
My wife and I have become fans of Celebrity and Royal Caribbean for quite some time. >The service is excellent!! The staff on the ship are friendly and very helpful. My wife has a hard time getting around, the excursion team did an excellent job of helping us get to the excursions buses. Our dining room staff couldn't be anymore helpful. >Food is excellent, in all restaurants, buffet, etc. >Cabin was clean and comfortable. The steward was very helpful and took of room very well. We were at the very aft end of the ship.. WHAT A VIEW. We could see 180 degrees and going through the Chilean Fjords was amazing.. >We had a fun time at the Captain's Club events. >The ports were very interesting and unique. >We used Choice Air.. What a great idea that was. We did not have to worry about our luggage getting to the ship, Celebrity took care of that. I am now looking at using Choice air when we travel on Celebrity and Air to Sea on Royal Caribbean whenever we cruise. Read Less
Sail Date March 2019
This was our 3rd cruise; the previous cruises were with Oceania and Seabourn on much smaller ships and apparently in a higher class of luxury. We had never been to South America before and were hoping for some spectacular scenery. We were ... Read More
This was our 3rd cruise; the previous cruises were with Oceania and Seabourn on much smaller ships and apparently in a higher class of luxury. We had never been to South America before and were hoping for some spectacular scenery. We were disappointed. The itinerary featured a cruise through the Beagle Channel to Ushaia and later through the Straits of Magellan on the 500th anniversary of Magellan’s voyage. However those parts of the cruise occurred substantially at night and we saw very little. Glaciers? Nope. There were too many sea days for us and the ports visited apart from Buenos Aires (where we had spent 5 days before embarking) and Montevideo were of little interest. Ushaia is a pretty town and set below some beautiful snow covered peaks but that was it. Embarkation was impressively efficient. The dining was a let down. The food in the MDR was not much better than pub standard and sometimes unacceptably worse. The room was beautiful and the sommeliers and waiters provided quite excellent service but the food rarely bore much resemblance to the lavish descriptions on the menus. I had an allegedly Moroccan tagine in which none of the claimed ingredients could be identified. It was tasteless stew. Poor desserts. Cold vegetables. Tough meats. Steak Dianne which a waiter agreed was nothing like it purported to be. Dry tasteless cakes. The kitchen lets the front of house badly down. Those who write the menu descriptions have clearly not dined in the MDR. On the basis of the MDR standards we did not try the specialty restaurants assuming that the standards would not justify the cost. Perhaps we missed out. The wines available in the classic package were good especially the South African wines. We are Australians. The main cafe for breakfast and lunch had extensive options although the standard was cafe level. The room was nearly always crowded but that is a given with 2880 guests. The concierge balcony cabin was very good. Spacious and with a very good bathroom. I don’t see that paying for concierge is of any value. The entertainment was mainly good but not spectacular. Guest performers were good. The Liar Liar night featuring the Captain and the Entertainment MC was a disgrace. Pure filth. I walked out after 15 minutes but my wife made the mistake of staying as we were with friends. Celebrity should either get rid of this feature or clean it up. It was astounding to see the Captain taking part. The enclosed pool area was terrific and I enjoyed the pool size. The library was good. The cinema was appreciated although the films were recycled after a week. The ships facilities are extensive and to repeat it is a beautiful ship. Disembarkation at the not ideal port of San Antonio was again impressively efficient. Read Less
Sail Date March 2019
We spent 31 days going around Sout America and the ship and staff were outstanding. The Antartic ocean was very cold and we did not take enough warm cloths. Birds and animals were outstanding. Met some super friends. The ... Read More
We spent 31 days going around Sout America and the ship and staff were outstanding. The Antartic ocean was very cold and we did not take enough warm cloths. Birds and animals were outstanding. Met some super friends. The entertainment on the ship was a let down. Haw many times can one sit and watch the ship dancers. They need more professional entertainers. The meals were excellent. We visited the Michael's club every evening and wow - what a great staff in that room. The internet was down several times, but that was most likely because of the ship's location. My wife requested a special wine before we saiked and Celebrity did their best to make her happy - thank you Celebrity. I would remind anyone who reserves a room under the Lido deck to beware - you will hear foot traffic starting around 6 am. Thanks again Celebrity for a wonderful cruise. Read Less
Sail Date March 2019
We chose this cruise, our 11th with Celebrity, because we had never visited South America and it seemed a good opportunity to visit three countries. We had previously booked the Rio Carnival cruise for the previous year, but postponed it ... Read More
We chose this cruise, our 11th with Celebrity, because we had never visited South America and it seemed a good opportunity to visit three countries. We had previously booked the Rio Carnival cruise for the previous year, but postponed it for personal reasons. We changed to this cruise because it was slightly longer being 14 days rather than 10, it was a terribly long way to fly and so we wanted as long there as possible. We also chose this cruise because it was on the Solstice class Eclipse rather than the Millenium class Infinity. We had previously been on a cruise on Celebrity Millenium and prefer the Solstice class ships. The Celebrity Eclipse is lovely, its the second time we have sailed on her and the staff were all excellent. However, every time we travel with Celebrity we notice cost cutting, there is always something missing or costing extra since the previous cruise we did although the prices of their cruises are rising rapidly. The food in the main dining room is not as good as it used to be, the variety is more limited and food is often not very hot. The sommelier's have more tables to look after too. The problem with this cruise was the ports visited. Embarkation day was chaotic, it was done through a convention centre rather than the cruise terminal. The actual check-in was perfectly ok, but then we had to wait for around an hour to be taken to the ship by bus - there was way too much hanging around. Having left home at 2.30pm on the Friday afternoon for Heathrow and flown at 10pm that evening, we landed at 9am Saturday morning and we were not onboard the ship until around 2pm on the Sunday (we had been put up in a hotel in Buenos Aries on the Saturday night). We went on an excellent trip to Mimosa Estancia near Buenos Aries on Monday and had a great time. After that it was all downhill, some of this was because the weather was bad for the entire cruise, which was nobody's fault of course. Our next stop was Monevideo where we did a highlights tour, basically there were no highlights, we had never visited such a dump of a place before. We could not visit the next port, Punto del Este as the captain announced at 7am that morning that the sea was too rough for the tendering operation so we would not be stopping there. At the next port, Puerto Madryn, it was announced the night before that all the shore excursions would be cancelled as recent rain had left the roads in such a poor condition. We were desperate to get off the ship having spent two cold, wet days at sea so we walked around the port town, but there was nothing to see! The other ports were ok, Ushuaia, Punta Arenas and Puerto Montt. We just about glimpsed Cape Horn through the fog but at least the sea was calm. All in all there were way too many sea days on this cruise, in fact half the 14 day cruise was spent at sea, it was an awfully long way to go to just see the sea. It has put us off long haul cruising, we had previously done Asian and Central American cruises. There is too much hanging around, too many sea days with not much to do on the ship when its not warm enough to sit on the deck. Celebrity cruises are not the best for entertainment. Some of the shows were good, we saw a funny comedian and a fantastic acrobatic show (Euphoria) but some awful guest entertainers including an overly flamboyant pianist and an awful singer who had a very high opinion of himself and very little talent. Also their show 'Topper' has been running for years and gets tedius when you have seen it several times! We enjoyed the ship experience as always but would not recommend this cruise. Read Less
Sail Date March 2019

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