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Copenhagen Cruise Reviews

Cruise Line
Ship
Destination
Copenhagen

Traveler rating

Excellent

935

Very Good

675

Average

464

Poor

199

Terrible

123

Cruise type

199 Copenhagen Cruise Reviews


CindyMcRae avatar

CindyMcRae

1 Review Written

Overcrowded Disorganized Disappointment!!!!!

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Although the itinerary was a dream come true for me, the ship itself and its management had a lot to be desired! I know it’s was a repositioning longer cruise than usual, but the staff and management were so ...
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Sail Date October 2019


Fredrica Lougeay avatar

Fredrica Lougeay

1 Review Written

1 Helpful Vote

No management

As a recommendation from close friends we were convinced that this would be the prefect way to get "out feet wet" with cruising. Our friends had been on many cruises before this and certainly knew the ropes. What ...
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Sail Date October 2019


ChitownUSA avatar

ChitownUSA

3 Reviews Written

8 Helpful Votes

NCL could have done better!

This was our 12th NCL cruise in the past 17 years and I must say the level of customer service has dropped considerably over those years. Much of the shortfalls on this particular cruise had to do with the weather ...
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1 photo

Sail Date October 2019


KD2019 avatar

KD2019

1 Review Written

1 Helpful Vote

Frustrated

We were looking for that “once in a lifetime” experience and thought this cruise might be it!! It ended up being an endless experience of trying my patience. As this is a HUGE ship and we were told the passenger ...
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Sail Date October 2019


rantru avatar

rantru

1 Review Written

Too large

We went with several couples. This ship is too large to be organized. I sensed some of the crew was not trained in their jobs. Have only been on one other NCL cruise. This cruise was the worst of the 10 cruises we ...
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Sail Date October 2019


hillsofrome68 avatar

hillsofrome68

1 Review Written

2 Helpful Votes

Very crowded, lack of attention to basic management

We selected this cruise because I was attending a watercolor workshop. I enjoyed the course thoroughly. However, the location the ship provided was in a dark club painted black with limited lighting, their staff ...
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Sail Date October 2019


lindalu138 avatar

lindalu138

1 Review Written

1 Helpful Vote

Most disorganized cruise ever! Stay away not Getaway..

Stayed at the Marriott Copenhagen for 5 nights. 5-10 min walk to Tivoli Not close to any restaurants so we ate breakfast at the Marriott. No decaf coffee found in Copenhagen. Due to dietary restrictions, ...
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Sail Date October 2019


travelhawg avatar

travelhawg

1 Review Written

4 Helpful Votes

C'mon NCL, you can do much better than that

I've cruised on Royal Caribbean, Celebrity and NCL. I've cruised 11 times. This is the most mediocre cruise line I've been on. Let me tell you why... Poor Customer Service at every level - the biggest problem ...
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Sail Date October 2019


RLloyd66 avatar

RLloyd66

2 Reviews Written

11 Helpful Votes

Cruising with the Masses

I have wanted to do a transatlantic crossing and this itinerary was outstanding. I traveled with two friends. We left home on Wednesday morning and arrived in Copenhagen around noon on Thursday after three flights ...
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Sail Date October 2019


Danforthfamily avatar

Danforthfamily

1 Review Written

3 Helpful Votes

Never again Norwegian

First the positives: excellent entertainment- if you can get a seat to participate Great staterooms Our room steward Narendra was fabulous Cirque Dreams and Steam was amazing Burn the floor dancers ...
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Sail Date October 2019


abnamro avatar

abnamro

2 Reviews Written

11 Helpful Votes

Mafia Syndicate Cruiseline

Kiel to New York Embarkation at Kiel: Complete chaos took us 3 hours to get on the ship. There were no real lines for USA Citizens EU citizens after 2 hours they tried to rearange after thet it was more ...
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Sail Date September 2019


Nc1cruise avatar

Nc1cruise

1 Review Written

2 Helpful Votes

Try other cruise lines over NCL

The cruise went to the Baltic Sea in early September. It was my first cruise. Other cruise lines offer a similar itinerary. Great The ports: Tallin, St Petersburg, and Helsinki were great. I booked TJ Travel ...
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Sail Date September 2019


jonjohn61 avatar

jonjohn61

1 Review Written

5 Helpful Votes

Treated as second class.

Our cruise began in Copenhagen, Denmark. During the pre boarding process my wife and I were asked where we were from by one of the MSC cruise line staff holding a clip board. We responded, "we are from Texas, ...
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Sail Date August 2019


CruiseNotes avatar

CruiseNotes

1 Review Written

1 Helpful Vote

The consant cold air conditioning and warmer areas made for many sick people

1. When we left Scandic hotel in Copenhagen we asked a Princess rep in the hotel how to buy a ticket for a shuttle to the airport. She rudely said we hadn’t pre-booked one so to “find your own way there”. The ...
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Sail Date September 2019


spiritdfilly avatar

spiritdfilly

1 Review Written

3 Helpful Votes

The deterioration of the Regal Princess experience

We chose the cruise because of ports we wanted to visit. We have elite status on Princess and had been on the Regal twice before and this third time was a big disappointment. The quality/selection of the food ...
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Sail Date August 2019


cshnaidman avatar

cshnaidman

1 Review Written

1 Helpful Vote

horrible experience

My family was excited for months to cruise. The suite we had was very nice and clean along with a beautiful balcony. Everything from that point on went down hill. There were so many people on the ship you felt like ...
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Sail Date August 2019


laser2000 avatar

laser2000

1 Review Written

Lovely ship, shame about the food & service

We have cruised 3 times in the past 2 years with Azamara (twice) & Seabourn and have thoroughly enjoyed all the cruises. We prefer smaller ships and we decided to cruise the Baltic with Viking due to the ...
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Sail Date July 2019


mizkoc avatar

mizkoc

1 Review Written

Okay cruise ship, terrible beds!

We choose NCL because family members had recommended it and we liked the ports of call. The ship was okay, not great. The food was good, but not great and really nothing special. The Garden Cafe's food was almost ...
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Sail Date July 2019


tesia1 avatar

tesia1

2 Reviews Written

2 Helpful Votes

The good, the bad and the ugly

Customer service prior to leaving is attrocious. Promised phone calls from customer service never returned, not once but 3 times. Once they have your money the pre cruise staff don't really care. However once on ...
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Sail Date August 2019


nicole73cat avatar

nicole73cat

1 Review Written

1 Helpful Vote

Never Sailing NCL again

We were two families of three generations (including grandparents and children) excited to be traveling to Baltic destinations. We stayed in a balcony family cabin (14814) that had a Pullman bed. I had ...
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Sail Date July 2019


airalily22 avatar

airalily22

3 Reviews Written

26 Helpful Votes

Huge and beautiful ship, horrible service and food quality

I'm a frequent cruiser, as I've been on other cruise lines including Norwegian, Royal Caribbean, Holland America, and Carnival, and I have never been on a cruise ship where I was treated with such a low regard in ...
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Sail Date July 2019


Anita5 avatar

Anita5

2 Reviews Written

10 Helpful Votes

Holland America has lost its core values

After 14 cruises with this storied line, I was disappointed with the Copenhagen-Copenhagen sailing that stopped in Norway, Iceland and Scotland:(Lerwick, Inverness were pleasant surprises) All the ports met ...
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Sail Date June 2019


Acromie avatar

Acromie

1 Review Written

12 Helpful Votes

2 star ship

We chose the Serenity having travelled on the Espirit and the Harmony and because we wanted to do a Baltic Sea Cruise. We have suite 11060 which is fine and it an added benefit to order dinner from any of the ...
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Sail Date July 2019


schuckjr avatar

schuckjr

1 Review Written

Getaway Baltic Cruise was Overcrowded & Expensive

To be clear, we chose Norwegian because of the port stops and because the timing of this cruise allowed us to take it with another family. Overall, we had a great time with our friends, liked the port stops (except ...
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Sail Date June 2019


Mm824 avatar

Mm824

1 Review Written

1 Helpful Vote

Marginal, loud and poorly run

We chose this cruise for the ports. The Baltic ports were great. Unfortunately, this ship is poorly designed and way understaffed. And the staff, although friendly, was unable to do much if it wasn’t in their ...
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Sail Date June 2019


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