6 Helpful Votes
Sail Date: June 2018
We ended our perfect cruise with a disaster. Viking Air Travel cancelled our reserved Business Class seats from Zurich at the end of our post-cruise excursion. We paid $600 extra to "customize" our air travel thru Viking. We ... Read More
We ended our perfect cruise with a disaster. Viking Air Travel cancelled our reserved Business Class seats from Zurich at the end of our post-cruise excursion. We paid $600 extra to "customize" our air travel thru Viking. We wanted to fly KLM and wanted to connect thru Amsterdam to go home. We did not want to deal with Paris airport transfer. 11 hours before our departure, we received an e-mail ( not a phone call) telling us we were now flying on Air France to Paris. We lost our reserved seats on KLM with 11 hours notice. When I called Viking Air Travel, I was told by the agent that the KLM flights were cancelled. I checked with KLM to learn that this was a lie. I called Viking back and spoke with Marta who put me on a 45 minute hold, only to return and tell me that the airline cancelled my reservation because the connecting flight was departing 5 minutes LATER than originally scheduled. How does that justify cancelling my seats? I have gone thru 2 supervisors who refuse to tell me why my Business Class seats reserved and paid 6 months earlier, were surrendered by Viking to other people. Our new flight did not allow my wife and I to sit together or pre-order our meals. We did not get the meals we wanted. We connected in Paris which was a nightmare. It is clear that Viking sold our seats for a profit and put us on another airline to make money. They have no regard for their customers and have no integrity in telling the truth. I will never use them again. Read Less
7 Helpful Votes
Sail Date: August 2014
This review is for the Viking "Rhine Getaway" cruise on the new longship Ingvi from Amsterdam to Basel with the two night pre-cruise extension in Amsterdam. We made the mistake of trying to take advantage of an offer from ... Read More
This review is for the Viking "Rhine Getaway" cruise on the new longship Ingvi from Amsterdam to Basel with the two night pre-cruise extension in Amsterdam. We made the mistake of trying to take advantage of an offer from Discover Card that required us to use their travel agency. The only "special" request that we had was that the cabin be equipped with a refrigerator to store my insulin, all of the new longships and several of the older ships have this. The first six trip proposals that we received were for ships without refrigerators in the cabins, by the time that that we could book a reservation on the longship Ingvi it was for seven weeks past our requested cruise date. Our credit card was charged for a higher amount than I had authorized, we eventually received a refund for the excess amount. We only received the Viking cruise kit two days before our sailing date. Whenever we tried to contact Viking for information we were told that we had to work through our travel agent. Every time that we spoke with someone from the travel agency it was with a different agent. We booked flights and transfers as part of the package, big mistake. I'm sure that we were charged twice as much as we should have been for airfare. For our transfer from Schiphol airport to the Moevenpick hotel we had to search for an agent who made it clear that she didn't care about us and that we should "wait over there". We ended up riding with eight people in a van with seating for six and holding our luggage on our laps. At the hotel our room was not ready, so they checked our luggage and carry ons. After spending four hours walking around Amsterdam on our own we were allowed to check into our room at 4:00 pm but had to wait five more hours for our luggage to be located. The hotel said that they were "very busy". The Moevenpick hotel room was adequate but not worth the price, the included breakfast was spectacular. We took the mediocre Viking walking tour around the same section of Amsterdam that we had previously explored on our own and spent additional time walking and on a canal cruise. When we returned at 7:00 pm our room had not been made up, the hotel said that they were "very busy". There was a Viking representative at the Moevenpick hotel, but her dining and tour recommendations were very overpriced compared to what we found on our own. Don't go to the recommended restaurant at the library, there is a Subway fast food restaurant three doors down from the hotel with better food. The "included transfer" from the hotel to the Ingvi consisted of walking from the hotel to the ship. Once again our room was not ready, once it was we had to wait another three hours for our luggage to arrive. We took another Viking walking tour of central Amsterdam which covered the same area as the tour the previous day. The exterior of the Viking longships is very unattractive compared to the ships from other cruise lines. The interior is acceptable except that the lounge is too small for events attended by all passengers, the cabin layout is very efficient given the limited size. We had a cabin on the lowest level, we didn't mind the porthole window but the noise was terrible. We missed not having a clock or a top sheet for the bed. The service from the cabin attendant was excellent. Dinner the first night was seated at 7:00 pm, we didn't get any food until 9:00 pm. In general the ship's breakfast buffet was excellent, the lunch buffet/service good, and the dinner service skimpy and slow. Tuesday night was German food night served buffet style in the lounge, the restaurant, and the galley. There was five times as much food as anyone could possible sample. The food was better than anything else served on the cruise, I wished that they had saved the leftovers to serve the next two days. If you don't order the 'Silver Spirits' drink package you are out of luck getting any beverage service. The included Kinderdijk windmill and Marksburg castle tours were very good. Our guide for Cologne spent all of his time talking about how Catholics mistreated the Jews, celebrities he had met, parties he had been to, and current middle east politics. The Heidelberg and Strasbourg guides abandon you in the middle of the cities and tell you that you should look for your busses "back there" after shopping for a couple of hours. On the Black Forest tour the bus drives on winding roads past beautiful scenery at 100 kph without stopping so that you have more time to spend in the souvenir shops. The guide was from Italy and couldn't answer questions about the region. We didn't take any of the optional tours. We enjoyed walking through the towns of Rudesheim, Speyer, and Kehl on our own during these times. Our flight out of Basel Switzerland was at 6:50 am, so we had to get up at 3:00 am to have our luggage ready at 3:45 am and depart at 4:45 am. They did an efficient job getting us off of the ship and to the airport, but I don't understand why they schedule leaving at that time for what is supposed to be a leisure trip. In summary we do not feel that this trip was a good value and we will not be taking any more Viking cruises.   Read Less
1 Helpful Vote
Sail Date: August 2018
I enjoyed last years Danube cruise so much I had no hesitation to re-enlist with Viking. However, since ours was a last minute choice I WOULD HAVE TRIED ANOTHER LINE IF ONE Had been available. I received no discount for signing on to a ... Read More
I enjoyed last years Danube cruise so much I had no hesitation to re-enlist with Viking. However, since ours was a last minute choice I WOULD HAVE TRIED ANOTHER LINE IF ONE Had been available. I received no discount for signing on to a previously cancelled stateroom. We were on the bottom level, whereas last year we had a French balcony. We feel the French balcony was not worth the extra charge even if we could have gotten one. The ship , cabin, dining were comparable to last year although I felt two of the dinner meals I had were average. Last years activities were only slightly better. Service was on par with last year. I I felt Viking air might have gotten us non stop to Amsterdam from JFK ( maybe a result of a last minute reservation To say we saw 4 countries is really not true. You see nothing worth mentioning in Amsterdam and the cruise through the Netherlands was dull. Didn’t see anything of Basel Switzerland, just busfrom boat to airport. We did not travel with anyone We would not go again perhaps another river in Europe One word regarding superior seamamanship : excellent He got is through when other boats couldn’t get through Regarding an optional tour in Strasbourg Pricey 179 euros each but definitely the excursion highlight Read Less
3 Helpful Votes
Sail Date: September 2017
I understand that river cruises have smaller ships and therefore smaller cabins. This was my first river cruise and I can only compare it to Regent Seven Seas, Paul Gauguin, and Carnival. This is not an inexpensive trip and the price per ... Read More
I understand that river cruises have smaller ships and therefore smaller cabins. This was my first river cruise and I can only compare it to Regent Seven Seas, Paul Gauguin, and Carnival. This is not an inexpensive trip and the price per day excluding airfare costs more than RSS and PG but not Carnival. Viking does not come close to RSS in terms of food quality and the quality of the included free excursions. Most free excursions are at most a short bus ride around town and a walking tour. Some were just a tour guide who met you at the dock. Well prepared food but not gourmet quality. Very friendly staff who went the extra mile. Cruise director seemed very friendly and knowledgeable. Unlike ocean cruises one afternoon/evening was spent traveling with a docking in Budapest at 10PM. Seemed like a wasted day to me. I would more than likely not return to Viking. Viking ocean cruises is the top rated line? Must offer a completely different experience. Read Less
Sail Date: September 2018
We chose this cruise from Basel to Amsterdam because of the diversity of the the ports and we were not disappointed. From the Swiss Alps to the below sea level Holland, every view and port were extraordinary. From the moment we ... Read More
We chose this cruise from Basel to Amsterdam because of the diversity of the the ports and we were not disappointed. From the Swiss Alps to the below sea level Holland, every view and port were extraordinary. From the moment we arrived, every staff member made us feel appreciated and special. Every local tour guide was knowledgeable, personable and entertaining! We loved hearing their stories and better understanding their history, culture and architecture. The food was fabulous... breakfast, lunch and dinner!!! Chef Bobby will forever be remembered. His humor and passion for his craft were infectious. We primarily cruised at night so we could get to our next location. But the Middle Rhine... included daytime cruising past numerous castles and other sites. We appreciated the Activity Director's running commentary abouttes we were passing. Even though we had a standard cabin, it had plenty of storage to help us keep our belongings organized. The bed was comfy and the bathroom had every amenity we needed. The public areas offered plenty of places to sit, enjoy the view and visit with friends. Read Less
Sail Date: July 2018
We want to do several European trips and started with this one on the Rhine. Going back to go on the Danube cruise with Viking later this year. The included tours were really good, interesting tour guides, a lot of background and ... Read More
We want to do several European trips and started with this one on the Rhine. Going back to go on the Danube cruise with Viking later this year. The included tours were really good, interesting tour guides, a lot of background and history provided at the places we went. The Viking staff was (by and large) outstanding, my wife even tipped one of the waiters 10 Euros as he remembered our names so well. The only not so good comment is that on a few occasions at dinner, when they say that wine and beer are included, I was completely ignored at dinner with an empty wine glass. Even those at the other end of the table were served and I was ignored. Maybe you have to go to the end of the room and pour it yourself. No onboard pool, fitness room or fitness activities other than a walking track around the top deck. Read Less
4 Helpful Votes
Sail Date: May 2017
We arrived in Budapest 2 days early. Fanni and Andrea were wonderful. Great concierge service. Gave us great ideas and directions. Agnes took us on the Taste of Budapest tour. She was a wonderful guide. Carmen in Melk was also a ... Read More
We arrived in Budapest 2 days early. Fanni and Andrea were wonderful. Great concierge service. Gave us great ideas and directions. Agnes took us on the Taste of Budapest tour. She was a wonderful guide. Carmen in Melk was also a terrific guide, wonderful sense of humor. On our post extension tour to Salzburg and Munich, Fred was so knowledgeable and was an outstanding guide. It was also interesting to take a brief bus tour of Marcos' home town (Oberammergau). Friends ask us what was our favorite part of the cruise. Difficult to say...too many choices. All shore excursions were very organized. Cabins are a little small. Next time we would upgrade to a suite with veranda and French balcony. Wonderful service. Dining room staff were top notch. We celebrated our 50th anniversary on the cruise in Vienna. The Dining room staff made it memorable. The pre-cruise hotel (the Corinthia in Budapest) was an elegant hotel. The post-cruise hotel (Goldener Hirsch in Salzburg) was wonderfully refurbished with huge rooms. The Munich hotel (Hilton Munich Park) was a typical business man's hotel, but walking distance to a bier garden, and restaurants. We would definitely take another river cruise. Read Less
Sail Date: July 2016
We have been ocean cruising for years and wanted to visit inland countries and cities. This cruise offered us the opportunity to visit both large cities and small villages. We also took advantage of a post cruise 3 day visit to Prague. ... Read More
We have been ocean cruising for years and wanted to visit inland countries and cities. This cruise offered us the opportunity to visit both large cities and small villages. We also took advantage of a post cruise 3 day visit to Prague. Transfers were handled expeditiously on arrival and during the post trip excursion. Only issue that arose was result of Delta computer snafu. Viking rep at our Hotel insisted we go to airport when we knew from experience that there would be no earlier departure than the one we booked. We were left at the hotel and took advantage of another day in Prague. When we went to the airport our fellow travelers were there disgruntled after having spent the day in an airport. The ship was immaculate, the service impeccable and the food delicious. River cruising is a much more intimate experience than Ocean cruising and we made some good friends. We missed evening entertainment although there was a piano player and dancing. On a few evenings entertainment was brought on the ship. As a result of high water levels locks were backed up so we missed the excursion to Salzburg that we most looked forward to. Our tour guides on most excursions were well informed, energetic and sometimes entertaining. Our cabin was smaller than expected and we are not large people. Staff on the ship were friendliest we have experienced on any cruise. Overall, it was a great experience and a memorable trip. We are looking at cruising with Viking again on one of their China itineraries. Read Less
11 Helpful Votes
Sail Date: April 2016
We chose this cruise upon the recommendation of several friends that have previously cruise Viking. I will list the pros and cons for our 15 day journey below: Pros: 1. We were very pleased with the personal service provided by our ... Read More
We chose this cruise upon the recommendation of several friends that have previously cruise Viking. I will list the pros and cons for our 15 day journey below: Pros: 1. We were very pleased with the personal service provided by our Cruise Director, Rob and our Concierge, Tamara. 2. Most of the remaining Ingvi staff were friendly, hard working and appeared to really enjoy their day to day work. 3. Our Chef was amazing and the food exceptional! 4. Our sailing in April was a very good choice as the water level of the Danube, Main and Rhine were high so a ship swap was not necessary. 5. As the Viking Ships are small we established some close friendships as a result of our cruise. 6. Our daily stops were excellent and our included tours very interesting. 7. Our Cruise Director and Concierge accompanied us on the shore excursions even in inclement weather. 8. The included wine with Lunch and Dinner was enjoyed by all. 9. Our German theme night was truly fun! Staff dressed in German attire and exceptional German food delicious. 10. We did a 3 day pre-cruise extension in Prague that was truly amazing! Cons: 1. We did have our top balcony closed down for five days due to low bridges as a result of the high water level. 2. Our bedding was not changed for the entire 15 day journey. Not sure whether this was just our cabin or routine for the cruise line. 3. We went through 68 locks on this transit. At first the entry and exit of locks was interesting but near the end of our journey they were a great deal less so! 4. Our evening entertainment on most nights was a piano player. Unfortunately his accompanying vocals were those of a poor Karaoke singer so we did not spend time in the lounge after Dinner. All in all, we will definitely consider Viking for future travels. Read Less
26 Helpful Votes
Sail Date: October 2015
We enjoyed the cruise immensely. There was one major thing that we should have payed more attention to. First we had a great time in Budapest , our embarkation point; however, we spent maybe a couple of hours in Amsterdam, our ... Read More
We enjoyed the cruise immensely. There was one major thing that we should have payed more attention to. First we had a great time in Budapest , our embarkation point; however, we spent maybe a couple of hours in Amsterdam, our destination port (at the airport). To do over we would have stayed a day or two in Amsterdam (and not part of the extended tour). The cruise itself was great. Good food and excellent service by both the cabin attendants and the wait staff. Some of the land tours were a stretch--seemed like the tour guide was wasting time; but overall they rated very good. Take advantage of some of the optional tours-- The Hungarian Horseman, Schonbrunn Palace in Vienna, the Mozart Concert, Rothenburg ob der Tauber (a must see) and the BMW factory are all worth the extra money. Read Less
2 Helpful Votes
Sail Date: September 2015
We started our cruise with 3 days in Prague, organized by Viking. They had a desk manned 12-13hrs a day at the wonderful hotel they booked us into. They were very helpful getting our British Airways lost luggage back to us. We had a ... Read More
We started our cruise with 3 days in Prague, organized by Viking. They had a desk manned 12-13hrs a day at the wonderful hotel they booked us into. They were very helpful getting our British Airways lost luggage back to us. We had a newer, clean bus to take us from Prague to Budapest, where the river cruise started. The Viking cruise from Budapest to Amsterdam was fantastic. The ships were almost brand new, the crew and the meals were wonderful. Through no fault of Viking we had to swap ships halfway along the route, as the water level was too low in a stretch of the Rhine/Main canal for the ship to navigate. A sister ship was coming the opposite way from Amsterdam, so they took a bus ride from their ship and we took a 3hr bus ride to their ship. Luggage was all handled and the new ship was exactly like the one we had just left. The local guides at each port were fantastic and very knowledgeable of their area. Meals on and off the ship were excellent and tours were arranged to accommodate almost all levels of fitness. Embarkation and Disembarkation were as painless as these two activities can be. Only two words of caution. If you are used to large ocean type cruises you will need to get your head around the idea that this will be a totally great but very different experience. The river ships are smaller and do have the amenities and staff of larger ocean ships. Also we do not think the cost of upgrading to a full balcony on the small ship is worth it. Many times we docked we were 2-3 ships deep and the only thing you saw outside your balcony was another balcony. Read Less
4 Helpful Votes
Sail Date: September 2015
Booked this cruise 1 1/2 yrs before taking it. We did a pre-cruise 3 days in Prague thru Viking and it was wonderful. Fantastic Viking staff right in the hotel where we stayed - Hilton Prague. The hotel was within walking distance of ... Read More
Booked this cruise 1 1/2 yrs before taking it. We did a pre-cruise 3 days in Prague thru Viking and it was wonderful. Fantastic Viking staff right in the hotel where we stayed - Hilton Prague. The hotel was within walking distance of the old town (a must see) and was great. The transfer to Budapest from Prague was well organized and was on new Viking bus. We sailed first on the Viking Alsvin and then the Viking Ingvi, identical sister ships. The staff and service on both ships was great and the food was 5 star all the way. The excursions at every port we stopped at were very well organized and the local guides conducting the shore tours were very informative and very professional and range from a university student to a retired German military officer. The cabins were small, but then again are river cruise ships. They were well appointed and the cabin staff did a wonderful job. Not much to say about Embarkation or Disembarkation except they were as painless as this process of getting on and off the ship can be. A words of caution. If you are used to Ocean Cruising you will have to get your head around the fact that this is a totally different experience. The ships just do not have the size to have all the amenities found on ocean ships. There is a smaller staff, no pools or hot tubs and no large theatre productions. However the ability to see all the wonderful sights along the way is great value for the money. Also because this is a river and not the ocean the ships are far more susceptible to changing river levels. We need to swap ship half thru our cruise because there was a section of the Rhine/Main canal that did not have enough water to allow any ships to pass. Viking also did a wonderful job of this transfer between ships almost painless. Viking made some compensation thru an open bar and made some optional cost shore excursions free. However be aware that changing water levels, either too high or too low may affect the transportation mode you will actually use for your trip. Read Less
1 Helpful Vote
Sail Date: July 2015
This is our 2nd cruise with Viking. Our 1st cruise was in Russia in July 2014, which we loved immensely. No wonder, we booked our 2nd trip with Viking. We loved the itinerary, the land excursions, the food, the hospitality. Howver, there ... Read More
This is our 2nd cruise with Viking. Our 1st cruise was in Russia in July 2014, which we loved immensely. No wonder, we booked our 2nd trip with Viking. We loved the itinerary, the land excursions, the food, the hospitality. Howver, there were certain pitfalls: in our 2nd day in Buda, we were horrified to return to our meeting point to see the bus was leaving. Our local guide did not do a head count. We list our way, trying to take a short cut and was 5 mins late! This has never ever happened to us! We had to take a taxi back yo the boat! We were never told that the bus cannot wait! The ship was Ingvi. We sailed along the Danube, Main and Rhine into Amsterdam. In Vienna, in the tour of Schonnbrunn Palace, the Guide told a time to meet in front of the ticket gate. Thank god I was listening in the quiet box. He started the tour 5 mins early. We had to run to meet him. That was done again, without doing a headcount to make sure everyone was present. In Passau, we were informed of the low water level in Danube and had to change ship in Regensburg and boarded Alsvin. I hate to say: but the food and service was much better! In Ingvi: there was a limited choice of dinner for my wife. she is not fond of Steak, veal, pork or salmon! Unfortunately, the fish she took smelled a little. She was unable to eat her main meal. Same thing happened in Russia River cruise, the waiter was very nice and got something which she was able to eat. We were shocked to hear from the waiter that " He cannot do anything. Have some dessert". We thought that was most inconsiderate and unprofessional! That was the waiter in Ingvi. In contrast, the waiters and waitresses in Alsvin were nicer, friendlier and more courteous! Read Less
Sail Date: March 2019
It was recommended by several friends that had already taken it. It was important for us that it was a small cruise oriented to more mature people, navigated on a river, offered excursions in every Port, and everything was practically ... Read More
It was recommended by several friends that had already taken it. It was important for us that it was a small cruise oriented to more mature people, navigated on a river, offered excursions in every Port, and everything was practically included. It was easy making reservations and getting more detailed information from the very professional travel agent from Viking. The ship was elegantly set, with many inviting seating arrangements, an upper Deck geared to socialize. Our suit Veranda AA was so comfortable with all the necessary amenities, and a lovely balcony. Dinning was compared to a five stars restaurant, at breakfast, lunch and dinner, the food was incredibly exquisite. The attention of the staff was also beyond expectations, not only they learned all our names, but they had a genuine smile on their faces at all times, and were so attentive and gracious. The entertainment after dinner was lovely and so much fun. We went with one of our daughters and son in law, in spite of being the youngest ones on the trip they also had a terrific time. The cities in the different countries visited, and the excursions on very comfortable buses, were a phenomenal cultured experience, completed by the expertise of the tour guides. Viking made the whole trip from beginning to end smoothly, enjoyable, and unforgettable. We are looking forward the next one. Read Less
Sail Date: September 2018
We had wanted to do a small river cruise for such a long time. Our friends were thinking the same thing, so we sealed the deal when free air and shipboard credit was offered to sail the Rhine. We all had ocean cruised, but the Viking ... Read More
We had wanted to do a small river cruise for such a long time. Our friends were thinking the same thing, so we sealed the deal when free air and shipboard credit was offered to sail the Rhine. We all had ocean cruised, but the Viking river cruise is rated at the top of our experiences. Our rooms were perfect, housekeeping friendly and efficient. I can’t rave wildly enough about the regional cuisine and dining! The staff was amazing and could make anything happen. Our activity director, Emily, could not have been any more knowledgeable and friendly, a wealth of information. We added days in Amsterdam and were so sorry that we didn’t add them for Switzerland too, Every excursion we took, both the included and optional, we wonderfully coordinated, the guides had excellent English, and added so much to our days. There is no doubt that we will take another Viking trip! Read Less
Sail Date: September 2018
We enjoyed this cruise with my parents, celebrating a milestone anniversary with them. It exceeded all of our expectations! From the friendliness of the staff, to the wonderful meals, to the fantastic excursions, to the cabin we stayed ... Read More
We enjoyed this cruise with my parents, celebrating a milestone anniversary with them. It exceeded all of our expectations! From the friendliness of the staff, to the wonderful meals, to the fantastic excursions, to the cabin we stayed in...everything was top notch! The servers, stewards & bartenders quickly learned our names & our preferences. We went on each of the daily excursions, as well as two of the optional ones & enjoyed each one - not to be missed! The tour guides were so knowledgeable! The cruise director talks each night describing the next day's events was very helpful. Our absolute favorite day was the day on the boat that we sailed past all the castles & churches - history coming to life! There were so many choices at all of the mealtimes, both in types of food & where to dine. Evening entertainment was fun - we enjoyed the music trivia night. The ship, rooms & dining areas were all very clean. Our trip was delayed by weather so we missed the first day of the cruise & once we caught up to the boat, the staff went above & beyond to welcome us & help us get settled in. Would highly recommend Viking & will certainly be traveling with them again!! Read Less
Sail Date: September 2018
We had been wanting to do a European river cruise for quite a few years. We had been receiving Viking literature and finally decided to book a trip. We added on a Lucerne pre-excursion. It was a great way to get to Europe early to ... Read More
We had been wanting to do a European river cruise for quite a few years. We had been receiving Viking literature and finally decided to book a trip. We added on a Lucerne pre-excursion. It was a great way to get to Europe early to explore and get accustomed to the time zone difference. Viking was spot on with all the details. All their t's were crossed and their i's were dotted. We felt like royalty from the moment we got off the plane. The ship was wonderful and had all the amenities one would need. Our cabin was a comfortable retreat at the end of a long day of exploring. And the deck was a bonus for relaxing in the evening or watching the beautiful countryside go by while sailing. The tours throughout the cruise were top notch. The free tours were just as fabulous as the paid tours. The food on the ship was fabulous in both the dining room and the Aquavit. Their customer service was wonderful and top notch. As an example, while we sailed through the Rhine Gorge, it was a cool, crisp morning; they came around with blankets and hot cocoa (with a little extra "warmth" to add, if desired). The staff was amazing and most remembered our names by Day 2. They were always smiling and very attentive. We would do another Viking cruise in a heartbeat. Thanks Viking for making our dream come true!! Read Less
Sail Date: August 2018
We lived in Germany for 5 years and decided to revisit some of our favorite places. This Viking cruise, our first, seemed a great way to go and it was. We flew into Basel and Viking met us and transferred us to our ship with ease. ... Read More
We lived in Germany for 5 years and decided to revisit some of our favorite places. This Viking cruise, our first, seemed a great way to go and it was. We flew into Basel and Viking met us and transferred us to our ship with ease. Luggage quickly delivered to cabin. Lunch was immediately available. We loved the daily excursions and walked between 6 and 9 miles per day. Breakfast, lunch and dinner service were excellent. Because of the many options for food, we were able to eat like kings and queens and yet get home without gaining any weight. Wine and beer included with lunch and dinner at no additional cost. Leaving the ship was super easy. Bags put into hall and when we got to the end of the pier, our bags were sorted by cabin number and staff immediately found and loaded into our transportation. We did a 3 day extension in Amsterdam and when we were ready to leave, Viking arranged for a car to take us to the airport. Great trip. Read Less
Sail Date: August 2018
Viking was by far the most beautiful boats out there on the Rhine! We had never been to Europe before. This was by far the BEST way to see Europe. down the Rhine River. The boat was Kept up and fresh all along the way. The food and it’s ... Read More
Viking was by far the most beautiful boats out there on the Rhine! We had never been to Europe before. This was by far the BEST way to see Europe. down the Rhine River. The boat was Kept up and fresh all along the way. The food and it’s variety was really good. The staff gets 10 stars. They were absolutely superb. Every one of them. The daily included excursions were great and just the right mix of adventure and time. We loved everyone of them. Entertainment lacked a little but not a show stopper for us. Would have been mice to have a show or 2 onboard. I don’t have a negative word to say. This trip and boat by far met our expectations with a few surprises. We would take Viking again and again. The boats and the staff and the excursions and the food were the best Can’t wait to go again Read Less
Sail Date: July 2018
Never considered, nor had any interest in this type of cruise/vacation. Suddenly after receiving an email with offer of special pricing for cruise & airfare, we decided to "go for it". So glad we did. Viking made us feel ... Read More
Never considered, nor had any interest in this type of cruise/vacation. Suddenly after receiving an email with offer of special pricing for cruise & airfare, we decided to "go for it". So glad we did. Viking made us feel like their only passenger from the very first day until our return home. They really know how to manage every angle of your vacation, while at the same time totally staying out of your way. From meeting us at the airport on arrival, to stacking our luggage in front of our bus prior to disembarkation, we were totally convinced Viking truly deserves their reputation for being #1. Ship was awesome, and service at the level of a 5 Star hotel/restaurant. Our suite cabin was beautiful and just the right size. We definitely recommend the 2 room suite over a single. Ports were well planned and thought out, as were the shore excursions. Buses were like new, clean, comfortable and the drivers never once had us wondering if we were going to survive the trip. Our only issue was related to the crowds we encountered while on tour(s). Not sure how this could be avoided by Viking or anyone else for that matter; perhaps less famous/popular locations. Of course that too would to some degree defeat the purpose of the trip, so just be prepared for lots of people and lines. The best feature of the trip was perhaps the least noticed; the crew. These people are truly wonderful and so professional. Many we probably never even saw, such as engineering, navigating, etc. The entire onboard staff was professional, ready to assist us at any time, in any way possible. Ship was clean, quite and felt like it wasn't even moving most of time. Food was beyond our expectation and the service was head spinning. Many knew and called us by our first names. How they do that is a mystery, but really highlights Viking's promise of being first class from beginning to end. Read Less
Sail Date: July 2018
This was my second Viking cruise. The crew of the Ingvi didn't disappoint. The crew did a great job of anticipating our needs, providing a good variety of food options, shore excursions, and personal attention when we needed a few ... Read More
This was my second Viking cruise. The crew of the Ingvi didn't disappoint. The crew did a great job of anticipating our needs, providing a good variety of food options, shore excursions, and personal attention when we needed a few non-standard items. The ship always docked in the center of town making it easy to walk off the ship into the historic district of the cities/towns we visited. The chef was also very attentive and helped me avoid problems with two nut allergies. I was surprised how many items on the ship contained nuts or nut oils. In all cases, I was offered very tasty alternatives. The Vikings guides for the shore excursions were all excellent starting with our guides in Amsterdam and Kinderdyk. All had wonderful stories, and provided us with background on the country, culture, and things to do after our guided tours. Our guides in Cologne, and Heidelberg provided us with wonderful lunch alternatives to the standard tourist locations favored by most cruise guests. The places we visited didn't speak English, but our high school French and a German phrase book was able to see us through wonderful meals. When visiting a smaller town, don't be afraid to step off the standard tourist trail. Many churches are open in the afternoon, and often contain unexpected surprises. We walked into one church where the organist was practicing, and were treated to a free impromptu Bach concert with only a dozen or so people in attendance. We were lucky enough to get the $300 round trip air fare from Boston. We worked with Viking and our AAA rep to select our flights. We paid Viking an extra $100 to alter our return to allow us to take a self-guided hiking tour through the Zermatt area. Viking scheduled our return flight through Zurich a week after we completed our cruise. We used Swiss Rail to travel from Basel to Zermatt, and from Zermatt to Zurich. Bring a camera, and plenty of memory cards. The Rhine is a very scenic area. If you plan to take pictures inside the cathedrals adjust your ISO to the highest point where you can still get clear pictures, use an image stabilization lens, and have fun (tripods are not allowed). I was using a Nikon 7500, and shot at ISO 3200 using a Nikon 18-140 mm lens post processing RAW files in On1 Photo RAW 2018. The pictures are amazing. Read Less
1 Helpful Vote
Sail Date: July 2018
This was an outstanding cruise up the Rhine River from Basel to Amsterdam. We opted for the optional 3 days in Lucern Switzerland before heading to Basel to begin our cruise and we're glad we did! What a fantastic stay we had in the ... Read More
This was an outstanding cruise up the Rhine River from Basel to Amsterdam. We opted for the optional 3 days in Lucern Switzerland before heading to Basel to begin our cruise and we're glad we did! What a fantastic stay we had in the city. So glad we took the Stansehorn Cable Car up into the Swiss mountains - tremendous views!! We visited Breisach Germany where we stopped in a wonderful place called Hofgut-Sternen. Here we purchased a cuckoo clock and saw some beer steins, glassware and Christmas decorations all made by local craftsmen. We also attended a demonstration on how to make Black Forest Cake. The village of Colmar Germany is extremely picturesque and not to be missed. We saw Strasbourg France where we got to visit Europes' Parliament Building and the towns cathedral. Next up was Mannheim, Heidelberg (yet another awesome cathedral) & Rudesheim Germany where we took part in the Dine in Rudesheim am Rhein tour. Great dinner and great wine! Then it was on to Koblenz and Cologne where we took part in the Cologne Beer culture Dinner. The highlight of Cologne (and perhaps our entire trip) was the amazing Cathedral. We finished our journey in Kinderdijk then Amsterdam. Every shore excursion we took was top notch, allowing us extra time to explore on our own in each of the towns we visited. The food and accommodations on board the Viking Ingvi were terrific as was the entire staff - very friendly and efficient. All in all a most memorable trip that will bring us back to our next Viking River Cruise in the not too distant future! Read Less
Sail Date: July 2018
I’d been wanting to go on a Viking river cruise for years, but I was always concerned that I would be the youngest on the ship, by a decade. At 47, that simply was not the case. There were people of all ages (younger and older), that ... Read More
I’d been wanting to go on a Viking river cruise for years, but I was always concerned that I would be the youngest on the ship, by a decade. At 47, that simply was not the case. There were people of all ages (younger and older), that are all well traveled and love the adventure of Viking. The staff is absolutely amazing. Four Seasons and Ritz Carlton would drool for these people! Every single person, from the cabin steward to the captain were warm, welcoming, and open to help in any way. We loved the food!! Every day was different with varieties to meet any palette. And the chef is just wonderful! If you hang out in the lounge after dinner, you’ll definitely see him. He’s loves to mingle with the guests, so don’t be shy! The highlight of the trip for me was my engagement. My boyfriend planned the whole thing with the senior officers and they pulled off a complete surprise! The captain was even involved! This happened in front of the entire ship and on the last night of the cruise....it felt like we were surrounded by family and friends. Viking creates an environment that is welcoming and fun! Don’t wait to go! It’s a trip you will remember for years to come. Read Less
Sail Date: July 2018
The itinerary was interesting and beautiful. The ship was cozy, clean, comfortable and nice. The staff was service oriented. They quickly learned to anticipate our wants and needs. This vacation exceeded our expectations and will be ... Read More
The itinerary was interesting and beautiful. The ship was cozy, clean, comfortable and nice. The staff was service oriented. They quickly learned to anticipate our wants and needs. This vacation exceeded our expectations and will be sailing with them again. We are already planning our next Viking Cruise. An extra bonus was we’ve made some new and hopefully long time friends on this cruise. The food was delicious. The banana pancakes was my morning delight. The variety of the menu each day was another benefit. Offering both regional as well as steak and chicken, everyone could fine something to please their tastebuds. Fortunately the excursions provided some exercise or we would have gained weight. However we enjoyed all the extra activities so we didn’t gain but a couple pounds. Ha We were pampered and didn’t have to concern ourselves with planning anything. It’s truly a vacation. The transport to and from the airport was so stress free. The representative from Viking was easily to locate and welcomed us with smiles and friendliness which was appreciated after our long flight. Can’t wait to book another cruise next year. We might sail the Danube next time. Read Less
Viking Ingvi Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 3.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 1.0 0.0
Family 1.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 4.0 0.0
Value For Money 3.0 0.0
Rates 4.0 N/A

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