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4 Helpful Votes
Sail Date: September 2018
We chose this cruise as it looked like it would be relaxing with a some interesting ports and it did't disappoint, embarkation at Southampton was well organised and stress free, enjoyed the sea days relaxing and although the ship was ... Read More
We chose this cruise as it looked like it would be relaxing with a some interesting ports and it did't disappoint, embarkation at Southampton was well organised and stress free, enjoyed the sea days relaxing and although the ship was full we could always find a lounger, the ship is well laid out and easy to navigate and is well maintained with modern decor & furniture. We really enjoyed the evening entertainment with a great mix of artists and shows, particularly liked the comedian Micky Zany and the Annie Lennox tribute, the headliner shows were high quality and enjoyable. The food in the MDR was excellent, we didn't have one meal we didn't enjoy, the new vegetarian menu is great, so nice to have so much choice every night. The service was very good freindly and efficient, couldn't fault it in fact the service all over the ship was spot on. The food in the buffet was also good, especially liked having breakfast out on deck. We had an inside cabin on deck 8 which was kept spottlesly clean by our hard working steward, it was big enough and had everthing we needed with a very comfortable bed. Didn't do any excursions so can't comment. We have already booked another two cruises with P&O as we always feel well looked after and think they offer excellent value for money Funchal Madeira- lovley port, easy to do yourself, highlight was the cable car to Monte then back down in a wicker basket Santa Cruz de La Palma- small pretty port with historic centre and black sandy beach Santa Cruz de Tenerife- another easy to do port, good for shopping and we had tasty & cheap tapas in the old town, highlight was the Botanical Palm garden a bit of a walk from the ship Las Palmas de Gran Canaria- spent some time on the excellent beach a short walk through town, great for swimming Arrecife Lanarote- scruffy, run down with lots of graffiti, there is a beach within walking distance of the ship Lisbon- lovely city with beautiful architecture, used the hop on & off bus red line which was worth doing Vigo- pleasnt city to walk round, highlight was Samil beach a taxi ride away Read Less
16 Helpful Votes
Sail Date: September 2018
We are just back from one of the best cruises we have had on the beautiful Azura. Fantastic from the moment we pulled up in the car portside and had our bags efficiently whisked away to and the smiling check in ladies and gents. Our ... Read More
We are just back from one of the best cruises we have had on the beautiful Azura. Fantastic from the moment we pulled up in the car portside and had our bags efficiently whisked away to and the smiling check in ladies and gents. Our cabin was available immediately and our bags were there before we were, and it only took us 20 minutes to board! Our cabin was immaculate, and bright and well furnished, Irene our steward was there to greet us and inform us of where our muster station would be for the safety drill later and also to take those all important orders for drinks or ice etc. Champagne on the balcony and the excitement of a 7 day adventure awaited. Book. Don’t worry. Azura is fantastic, the staff are as nice as you are to them... First trip to Norway, itinerary was excellent, as were the trips we went on. But there is much to do under your own steam too. We have returned home relaxed and happy, totally pampered and with wonderful memories. Thank you P&O, the Staff and Crew of Azura We WILL book with P&O again, in fact, cant wait! Read Less
2 Helpful Votes
Sail Date: September 2018
The food really was lovely although people moaned and they really shouldn’t have it was great, the cocktails were great too but they they changed with every order. Entertainment was dull but the magician was funny (the only entertainment ... Read More
The food really was lovely although people moaned and they really shouldn’t have it was great, the cocktails were great too but they they changed with every order. Entertainment was dull but the magician was funny (the only entertainment for the whole week), although dont leave your phone on the bar, I got mine stollen... and can’t claim on my travel insurance because reception didn’t give me a letter saying asked.... despite asking 7 times if it was there... The cabins were larger then what I usually get when I’m going for an inside cabin with other cruise companies. There wasn’t any special evenings or fun nights, no fireworks or generally anything exciting.... the Norwegian fjord were stunning, I always love Norway and would advise anyway to go, although I usually just fly around... it’s usually cheaper and trust me and lot more fun! Generally it was nice, but it could have a been a lot lot nicer! Read Less
3 Helpful Votes
Sail Date: September 2018
We chose this cruise for the 3 different ports on offer - we had never been to Hamburg or Le Havre and whilst we have been to Amsterdam, we had never visited via a cruise ship or stayed overnight in port. The weather was gorgeous and an ... Read More
We chose this cruise for the 3 different ports on offer - we had never been to Hamburg or Le Havre and whilst we have been to Amsterdam, we had never visited via a cruise ship or stayed overnight in port. The weather was gorgeous and an added bonus in Hamburg when the temperature reached 30c. Unfortunately on the 2nd day in Amsterdam we experienced a thunderstorm and heavy rain but it didn’t stop us enjoying ourselves as we went on a P&O coach tour. We love Azura as we were on her 4years ago when we did a 2 week Russian cruise and she did not disappoint this time. Everyone was friendly and the food phenomenal- we had the Eric Lanlard tea which was amazing and also ate in the Epicurean restaurant and the Sindu restaurant too. A small cover charge was applicable in these 3 restaurants but well worth it. Our balcony cabin was C325 and whilst a little small, it was adequate for the week. Next time though, we have booked a deluxe balcony cabin for the extra room. Read Less
5 Helpful Votes
Sail Date: September 2018
I needed a break so short notice I booked the week prior to leaving. The whole process effortless and on arrival at Southampton this was further established as a very well run operation. I was a little concerned over travelling solo but ... Read More
I needed a break so short notice I booked the week prior to leaving. The whole process effortless and on arrival at Southampton this was further established as a very well run operation. I was a little concerned over travelling solo but apart from paying the extra to travel alone there honestly was nothing to worry about. My balcony cabin was perfect 9 steps from the terrace pool bar and restaurant from Riviera deck with easy access to Lido and above. Why kickstart well this cruise is the first real break in 2 years, have thrown myself in to work and given little back. So I purchased the drinks package in my case great value, great brands Tarquins Gin and Doom Bar Ale are a pre requisite for fun. The food excellent, Peninsula Restaurant and the waiting team Emmanuel Table 44 too good to be forgotten. Entertainment well hence the four from five rating it was enhanced by the presence of the Osmond's but the headliners although talented seemed to lack the soul they were trying to portray. Back to travelling solo I made some great friends and we all certainly were men not without hats! Itenary six days of great weather, only one wet day it would have been great if more entertainment were available on wet days. The Gym pool sauna and steams in the Oasis were fantastic and being surrounded by genuinely lovey people made the recipe for a great week. Book again? Yes Recommend? Yes Sparrowhawk on my Balcony? Yes Thank you Azura Read Less
4 Helpful Votes
Sail Date: August 2018
We booked this cruise last minute as we have never been to Norway. We have two girls age 13 and 9 who were very excited as we have been cruising with Royal Caribbean in the past and they thoughly enjoyed the experience. This was not ... Read More
We booked this cruise last minute as we have never been to Norway. We have two girls age 13 and 9 who were very excited as we have been cruising with Royal Caribbean in the past and they thoughly enjoyed the experience. This was not however the case P&O sell this ship as family friendly it is if you were brought up pre war when children were to be kept in nursery it or play rooms, They was absolutely nothing for children outside the play club on deck 16. Great for a 9 year who wants to play games but a sad disappointment for my 13 year old who had no interest in playing on x box or PlayStation. When I approached customer service for access to a piano for her to practice I was total no, I then approached the sales desk who ask the entertainment manager who also said no due to health and safety. There was no running track and she only managed to get in the gym 3 times due to the lack of equipment and a number of those were not working. I had also promised the girls they ciukd get their gsir and nsils done but sorry no as they are not 18. The adults pool was warm but the main pool for childeen was cold. We booked a double bed but hot bunk beds that came down from the ceiling and band our heads a good couple of time - I would never book this cabin again. Girls were not impressed by the restaurant - one night we had sweet and sour chicken that they thought resembled KFC. There was not always a wine waiter to order drinks until the end of the meal. We were free dinning and did not want to book a specific time as we did not find a waiter who we liked to stay with ever night. The buffet was always busy it was often hard to get a table and again wine waters in short supply. We were approached numerous times "did we want to book abtabke in one of the paying restaurants" it became annoying. Found out non the last day you coukd ask for pancakes and waffles to be made. As my 13 twarbold said they could put a sign up saying, The entertainment was great particularly "The Vintage Boys" would have loved a question and answer session with them to know how they met. There was no background music and when the film ended by the pool we were left with just P&O advertising. No atmosphere at all. Casino was too small and always busy in the night, However I love that I can launder my own clothes, We loved P&O when we went in the past but I don't know what has gone wrong. If your family friendly ships are for families then ask what they want. As my husband says if the kids are happy the wife is happy the I get a good holiday. Read Less
8 Helpful Votes
Sail Date: August 2018
We chose this as we'd done the Med to death and knew all the ports inside out but with a tight time window, we jumped onto this ship to see the fjords and try P&O. Whenever we've gone out of Southampton before, it's ... Read More
We chose this as we'd done the Med to death and knew all the ports inside out but with a tight time window, we jumped onto this ship to see the fjords and try P&O. Whenever we've gone out of Southampton before, it's been pretty slick getting on the Indie but this was from the Mayflower terminal. We turned up at the time we were told to arrive and, just as any doctors waiting room, we had to wait for 45 minutes clutching a coloured card until ours was called... and this was only to join the back of the never decreasing queue. When we got on the ship, we straight away noticed a smell like BO or rotten eggs or (rather worryingly) gas. This stayed throughout the duration, especially in one of the bars that made it unusable. We know that P&O have a poor record with viruses and this was hardly surprising as no-one enforced the use of gel in the bars or restaurants and at no time did we see anyone disinfecting the handrails on the stairs which you see all the time on NCL and RCL. Cleanliness was generally quite poor - tables were not kept clean and a toilet that had something exceptionally unpleasant floating in it was left for several hours, unchecked by the staff. If you have been on any Royal Caribbean ship, you will know about the fantastic Windjammer buffet restaurant. On the Azura, at best this is like a school dinners canteen - exceptionally poor quality food and no 'traffic flow' system so it ends up a bun fight. On the one occasion, we had breakfast in the Peninsula, the service was dire and the food all arrived cold, apart from the butter sachets which were warm! Unlike RCL and NCL, they look for numerous opportunities to charge you for things that on other cruise lines are free...these include food and drinks! The casino on any other ship is huge with a large selection of tables and slots. On this ship there are (I think) 3 tables and a handful of slots in a bar! Very odd considering how much revenue these generate on other ships! I think one of the worst things was the enforcement of the black tie policy. Previously on the Indie, if you didn't want to dress up to that extreme, you could dress smartly and go up to the huge choice in the Windjammer - your only real choice here was the Beach House or the school canteen - even many of the bars wouldn't let you in for a drink and the looks I got when I was coming back from the gym were laughable!! Whereas the Epic and Indie have big shows and great entertainment, there were no 'west end' shows on here, more 'cabaret' type stuff. There were hardly any staff in the theatres to get you a drink and no booking system either, so you either had to arrive V early or take your chance of standing at the back. On the plus side, prices were a little more reasonable than some cruises (for drinks etc) and our cabin steward went out of his way to help. The cabin D729 was pretty spacious. Would I book P&O again? No, not on the strength of this experience. Would I recommend the Azura? No - you get infinitely better value on the Independence or Epic Read Less
5 Helpful Votes
Sail Date: August 2018
Travelled as a family to Norway for the first time. Also first time on Azura. We arrived earlier than our embarkation time and did not have to wait long in departures to get on the ship. We chose a balcony cabin on deck C because of the ... Read More
Travelled as a family to Norway for the first time. Also first time on Azura. We arrived earlier than our embarkation time and did not have to wait long in departures to get on the ship. We chose a balcony cabin on deck C because of the larger balcony and it was brilliant. We found the cabin big enough for a week with a teenager in tow, lots of storage. Our cabin steward was lovely and very efficient - I think she has been named on here in a previous review in a bad way but we did not find this at all, she was lovely. We (adults) did have a problem navigating around the ship I think because we were midship - do we go left or right became a joke, and we had to rely on the teenager to get anywhere. Saying that there are lots of ships maps everywhere and it wasn't really a problem. Other passengers were a mixture of families like ours wishing to explore rather than just sunbathe like you get in the med, and older passengers, many with multi generational family groups. We felt it was a great mix. There were lots of activities, but we only attended quizzes and the Astonishing show as on sea days we chose to sunbathe on the balcony and we played our own card games in the evening. We liked the Blue Bar, and the Planet Bar. We were freedom dining which worked well and we never had to wait. Sometimes we shared, most of the time we sat on our own. We found the food in the main dining room great. If we had to moan I would have liked some kind of salad/pasta option as a main every day in case you don't like meat/fish, but we didn't go hungry! We only used the buffet twice, this was not because of the quality of food but the arrangement of the buffet on Azura. It is too small, and you feel you can't look around before you choose. So we mainly ate breakfast lunch (when on the ship) and dinner in the dining room. We used room service a couple of times which was efficient and good value. We had booked some ship excursions in the smaller ports and felt they were good value, but in the towns we chose to do our own thing (museums etc). Loved every port for different reasons but my favourite thing to do was to open the curtains about 6am and see the view. One thing I could not get over is the silence when you are in the fjords, even if you're on a huge ship. Saying that we didn't feel the ship overcrowded at all and my son who doesn't like crowds felt very comfortable all the time. The sea screen was a bit broken up on the screen but it wasn't as bad as I was expecting reading other reviews. Staff were all very happy and if you are courteous nice people I'm sure you'll get the same treatment. Read Less
Sail Date: August 2018
Overall this was a lovely cruise. It was clean, calm and well organised. The embarkation process was smooth and easy . We visited beautiful places in the Norwegian fiords . If I had to criticise something it would be 3 things. 1. The ... Read More
Overall this was a lovely cruise. It was clean, calm and well organised. The embarkation process was smooth and easy . We visited beautiful places in the Norwegian fiords . If I had to criticise something it would be 3 things. 1. The drinks package . We paid £560 approx for a week of free drinks for 2 adults and 1 child . It does work well but they do fail to tell you everything and when we challenged items on our bill , the assistant bar officer just quoted the small print in the T&C and said you should have read it . We argued £12 as charged for wine on the self service machines which even that don’t say not included he just said you should have read your paperwork, a poor attitude for the sake of keeping a loyal and valuable customers for the sake of £12. Hey ho Royal Caribbean here we come . The 2nd was the ship staff are overall polite , nearly all Indian , however some don’t apply common scence and stick to there rules especially at the costa caffe where I felt the attitude was poor overall . 2. The gym equipment is tired and allot not working, it needs some attention Overall though a lovely cruise and only spoiled by a few silly staff. The staff in the Glass house was lovely and did have scence so it’s not everyone Read Less
1 Helpful Vote
Sail Date: August 2018
Picked P&O as it sailed from Southampton and it was easier to get from London with family. But there is literally no comparison with Celebrity cruise. It’s essentially a 2* cruise ship. Key issues: 1. Ship is dated 2. ... Read More
Picked P&O as it sailed from Southampton and it was easier to get from London with family. But there is literally no comparison with Celebrity cruise. It’s essentially a 2* cruise ship. Key issues: 1. Ship is dated 2. Buffet food is rubbish. Real poor quality 3. Speciality restaurant “Sindhu” is probably worse than your dodgy Indian takeaway. It serves packed naan and frozen paratha !!! 4. Staff at restaurant wasn’t that welcoming 5. Entertainment isn’t great. 6. Sports area are really run down. The golf swing area, basketball court etc were falling to pieces Positives 1. Sails from Southampton so convenient to get there for London folks 2. Good parking and pick up facility 3. We had balcony deluxe room and it was good. The sofa bed for kids was comfortable and so was our bed. 4. The attendant for our rooms was very courteous and efficient. 5. Gym had enough machines and weights. Read Less
Azura Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 5.0 0.0
Family 4.0 0.0
Shore Excursion 3.0 0.0
Enrichment 3.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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