We choose a nice cruise from Savona around the Mediterranian Sea.
But very bad service, unfriendly crew and bar members at the pool area and also in the main restaurant.
At a White Party Night, waiters going around with a trolley and want to sell you "White Sangria", you have to pay fot it extra. 6 Euro for a glass of Sangria !!
French fries / burgers after 5 pm also for extra paying ...
A friend of mine said that MSC offers good trips through Europa. So we booked a expensive cruise with almoust all the packages needed. We were surprised, that a lot of drinks are not included in our package. We consumed a nice bottle of wine every night for dinner - of course not included in the price.
Every day the made a advertisment about percentages for shoping, best offers for massage, ...
This was our first cruise and we had no idea what to expect or what kinds of things were abnormal or normal for a cruise. Our travel agent, a good friend of mine, had never booked through MSC and could only give us expectations based on other cruises he had been on. He left me with the assurance that we would be well taken care of and guided through the whole process so we could relax and not ...
Cruised with MSC Divina on 23 day Caribbean cruise. That is how it was sold to us. However, we later found out it was two cruises in one, returning to Miami after the first 10 days. On the second leg, everything was duplicated. The entertainment, the trivia quiz, the jokes .. simply everything. This severely detracted from the enjoyment of the trip. When highlighting this to the company on ...
I am Italian and been many times on cruises of different flagship.
This one had a good itinerary, so we went for it.
There are a lot of positive things and also a lot of negative one..
I try to mention as much as possible and forgive me is something is missing.
What I did not like too much.
Booking.
I was told by a friend to use a certain tour operator specialized. Then I ...
Well firstly the on board entertainment/activities was very poor from the last cruise I was on...the entertainment does not last long for people who don't do excursions...I got very bored on the ship...there is it enough music and dancing at the pool area....some scheduledscheduled activities didnt even take place...the entertainmet staff is not engaging enough...
The casino system is very bad ...
We decided to take a cruise in the last minute and the MSC Armonia was the only one available. As soon as we entered our room there was a leaflet stating that the times of the disembarkation and embarkation in the visiting ports were changed. For instance : Valleta which should be the highlight of this cruise was from 3 PM to 7 PM. All the attractions were closed and all the people returned to ...
Things they don’t tell you:
No complimentary tea/coffee after dinner.
You will have to pay extra for luxury food (e.g. lobster) on formal nights.
You will have to share a table if you go into the Marco Polo Restaurant for breakfast or lunch i.e. no tables for two.
No free ice cream in the buffet
If you are English on a Mediterranean cruise, it is likely your shore excursion will be ...
I have done serveral cruises and this one is definately the worst which is a shame as it is a beautiful ship.
General comments are:
Staff appeared tired and over worked. A number of them bordered on being rude and disinterested. It really appeared like most people didn't want to be there.
In saying that our room attendant and main dining room waiter were very attentive and helpful but ...
I do have to give myself kudos for my logistical planning as far as arriving at the port and getting back home but our experience on board the Armonia was AWFUL. I read as much info/fine print as I could about the cruise and this ship but was sure that the bad reviews weren't accurate; I was wrong and wish I had saved our money to do a Disney cruise instead.
Children are free to stay and it ...