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Marseille Cruise Reviews

Cruise Line
Ship
Destination
Marseille

Traveler rating

Excellent

82

Very Good

59

Average

41

Poor

45

Terrible

27

Cruise type

256 Marseille Cruise Reviews


roubok avatar

roubok

1 Review Written

3 Helpful Votes

Poor guest communication, no one knew the answer

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Like many people have mentioned about MSC ships - BEAUTIFUL SHIP, POOR EXPERIENCE. Let's start with the Pro: - very clean - excellent gym equipment - great stage/entertainment, top notch. - great ...
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Sail Date February 2020


adamhendy avatar

adamhendy

1 Review Written

14 Helpful Votes

The self service buffet that you had to queue to be served

We decided to try the Costa Smerelda due to two reasons. Firstly it was only a few months old when we sailed (turned out three weeks due to the delay in sailing) and also the price. It was under £350.00 for a ...
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Sail Date January 2020


IanBamling avatar

IanBamling

1 Review Written

29 Helpful Votes

Giant Ship Complete Chaos

I chose the cruise not because of the ship but mainly due to the dates 22/12 from Barcelona suited my work break and family commitments. Living on the island of Lanzarote my plan was to take an internal flight to ...
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Sail Date December 2019


LaurahQ avatar

LaurahQ

1 Review Written

7 Helpful Votes

MSC Aurea Duplex Suite - Worst Customer Service

First and foremost, MSC Grandiosa is absolutely gorgeous and the elevator designed to move people efficiently. The Aurea duplex suite is very unique with 2 full bathrooms, spacious closets, living room, dining room ...
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Sail Date November 2019


Torontomatt avatar

Torontomatt

1 Review Written

4 Helpful Votes

If I could give this cruise a negative rating, I would ...

If you want to be treated like a criminal, discriminated against and be at risk of burning to death on the open seas, MSC is the cruise line for you! My issues started even before the cruise. As a solo traveller, ...
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Sail Date November 2019


weatherman46 avatar

weatherman46

8 Reviews Written

16 Helpful Votes

Much better than expected

Having read some of the previous reviews, we were a bit worried about taking this cruise. However, overall it warrants the four stars I have given it. The service throughout the ship was mostly very good, which was ...
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Sail Date November 2019


DianeLizzy avatar

DianeLizzy

1 Review Written

2 Helpful Votes

Crammed in like cattle!

My husband and I chose this cruise as it covered the Med, Suez, Petra and Ports in the Middle East. We arrived in Barcelona for check in which took 3 hours as there were so many people boarding and not enough ...
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Sail Date November 2019


claudegaron avatar

claudegaron

1 Review Written

1 Helpful Vote

Everything About the Scenic Sapphire Rhone River Cruise Was First Class

Having enjoyed a smaller canal cruise in Alsace, we were ready to try a cruise on the Rhone river. Reviews of various river cruise lines consistently pointed to Scenic as a quality choice. Although the Sapphire is ...
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Sail Date November 2019


cheelim avatar

cheelim

1 Review Written

5 Helpful Votes

Its was a night mare on the cruise!!! PLEASE DONT WASTE MONEY!!!

This trip made me quite disappointed. I want to tell you that this cruise customer service is really bad. Here's how they provide services. On the second night, there may be a lot of waves outside. We felt very ...
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Sail Date November 2019


Pipo64 avatar

Pipo64

1 Review Written

3 Helpful Votes

Too much advertising, always discounts, great offers, shops...

A friend of mine said that MSC offers good trips through Europa. So we booked a expensive cruise with almoust all the packages needed. We were surprised, that a lot of drinks are not included in our package. We ...
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Sail Date September 2019


daisy-mae avatar

daisy-mae

3 Reviews Written

11 Helpful Votes

A few minor irritants, but good overall

We chose the Divina because it fit our schedule, and also because of the price. We did have some concerns about our first MSC cruise, and were advised by our travel agent to “keep an open mind” – something ...
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Sail Date September 2019


gordygord avatar

gordygord

1 Review Written

4 Helpful Votes

Slipping standards

Previously used MSC about 7 years ago and thoroughly enjoyed it. Treated with respect and pleasant dining all through the day. This cruise eas so different, majority of staff unsmiling and grudgingly helpful when ...
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Sail Date September 2019


Jayneontheocean avatar

Jayneontheocean

1 Review Written

9 Helpful Votes

Quantity over quality

Pros: Cleanliness and space of cabin was good. Equipment at the gym is good. Cons: Food: The (paid for in advance but constantly stated as ‘complimentary’) restaurants and buffet all served low ...
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Sail Date September 2019


Russ Cruiser avatar

Russ Cruiser

1 Review Written

8 Helpful Votes

Poor service and organisation

If you’re looking for a bit of luxury, some good quality service, friendly staff, great entertainment and decent value for money, THIS IS NOT FOR YOU. The entertainment is a bunch of people singing, changing ...
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Sail Date September 2019


Alexg12345 avatar

Alexg12345

1 Review Written

3 Helpful Votes

A real « family cruise » more than we’d have thought

PROS: 1) Everything you had to pay for, Champagne Bar, Butcher’s Cut, Sushi resto, French Bistrot, 10/10, excellent food! Excellent service! 2) Brand New ship, quite modern. 3) Excellent itinerary, Malta, ...
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Sail Date July 2019


FamilyHolidayMan avatar

FamilyHolidayMan

1 Review Written

7 Helpful Votes

Very Good

We booked this as a last minute decision and before reading reviews on here, we may not have booked had we read reviews first but we found that MSC were excellent to deal with and had a wonderful time. ...
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Sail Date June 2019


sbwmail avatar

sbwmail

9 Reviews Written

25 Helpful Votes

Nice Cruise on MSC Divina to France, Italy & Spain

We chose the MSC Divina cruise in the Mediterranean because of its unique itinerary for a seven night cruise and because of the opportunity to have a choice of ports from which to embark. Both of these were ...
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Sail Date May 2019


ladylawyer888 avatar

ladylawyer888

3 Reviews Written

7 Helpful Votes

Gorgeous ship, but. . .

We chose this cruise for the itinerary and because we wanted to try a European line after having cruised over 25 times on the mainstream American lines. Here goes: First: this itinerary allows passengers to ...
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Sail Date May 2019


karbonis avatar

karbonis

1 Review Written

2 Helpful Votes

MSC Fantasia - OK, I guess...

MSC Fantasia Review Intro I have read quite a few reviews of this ship (few of them positive) and thought I would add my own. We are a large family group and between us have probably cruised nearly 100 times ...
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Sail Date May 2019


SandyGR avatar

SandyGR

1 Review Written

1 Helpful Vote

Disappointment on all aspects / Never again with MSC

MSC is not a customer centric company and this is evident already from the stage of reservation when a complaint that we filled was never addressed and it relates to one of their customer service employees having ...
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Sail Date May 2019


tenpin avatar

tenpin

6 Reviews Written

29 Helpful Votes

Enjoyable interlude.

As most of you know I can no longer go ashore but stay on the ship, Costa's team in Genoa & on board, made this cruise special for me, and a great big thanks to all involved in helping me cruise again. Firstly I ...
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Sail Date May 2019


danmillar avatar

danmillar

1 Review Written

7 Helpful Votes

Big Definitely Does Not Mean Beautiful

At embarkation the ship looked really impressive but as soon as we got on board & before we had a minute to take in the spectacle we are descended upon and literally grabbed by over eager sales persons berating us ...
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Sail Date March 2019


NatKC avatar

NatKC

1 Review Written

3 Helpful Votes

Great cabin! Good ship, but a bit hard sell at times and a disappointing end!

This was my children’s first cruise experience and my husband and I had been on two much smaller cruise ships over 20 years ago, so this was a whole new experience for us. Transfer from Marseille airport was ...
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Sail Date April 2019


Slugman101 avatar

Slugman101

1 Review Written

10 Helpful Votes

Party boat rather than classy cruise

Family group of 12 in 5 cabins. This was our first cruise and it didn't get off to a good start. The security staff at Marseille managed to lose one of our passports which caused all sorts of issues getting on ...
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Sail Date April 2019


c2chenny avatar

c2chenny

1 Review Written

5 Helpful Votes

TRYING TOO HARD TO MAKE MONEY

Food and Drinks The whole dining experience was a disaster, and is the main reason that trigger me to write this review. The MSC website boasts a "12 distinct VENUES". Go on board and you'll find out that 3~4 of ...
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Sail Date April 2019


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