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683 Caribbean - All Luxury Cruise Reviews

The cruise to the Amazon is an excellent cruise, although there are a lot of at sea days. So bear in mind that Viking does not have large shows, casinos, or a lot of shops. But that said, the Viking Sea is a very nice ship which is well ... Read More
The cruise to the Amazon is an excellent cruise, although there are a lot of at sea days. So bear in mind that Viking does not have large shows, casinos, or a lot of shops. But that said, the Viking Sea is a very nice ship which is well designed and has enough open spaces so that you never really feel crowded (except during port talks where the entire ship tries to show up in the Star Theater). As usual, the Viking experience is very good. Their policy of unlimited wine and other drinks at meals is very good. Dinner at the chef's table (changes every 3 day) is not to be missed. Those dinners include a wine partnering with 4 wines per meal. Given their standard policy, you really have to drink a lot to justify the beverage package. Manfredi's is very good but not exceptional Italian fare. The ability to eat in the standard restaurant, the World Cafe, or in your room (all with similar menus) really makes Viking a good deal (that and there are no formal nights - only collared shirts and no jeans required for men in the restaurants make it perfect), Read Less
Sail Date February 2020
I have read a few of the recent reviews from guests, but I have to disagree with most. The suite we had was a Penthouse Suite 2 and the environment in our room was perfect. We could control the temperature on our own thermostat and it ... Read More
I have read a few of the recent reviews from guests, but I have to disagree with most. The suite we had was a Penthouse Suite 2 and the environment in our room was perfect. We could control the temperature on our own thermostat and it work well. The tub and shower option was excellent. The staff on this cruise was not the same smiles that we were used to having but the service was still the great service we have come to expect from Oceania. The reviews that say that they can see the difference between Frank Delrio and Bob Binder are correct. The cruise line has become more oriented towards making more money since the prices go up a lot, but on the Riviera this ship was still quite full and the guests are taken care very well. The service in the buffet dinning room was exceptional. There were more than enough personal to take care of our every need. There was only one place where the service was slow for us and that was in the Polo Grill where there were fewer servers than they needed. Do not know why this was, but it existed? The butler we had was excellent. When we put the do not disturb sign up, and we were never disturbed. In fact I thought our butler who was from India was outstanding. One more word the cruise director also was outstanding and could not have been better. He booked very good entertainment acts and had them well spaced on the nights that would go well for the guests. A really nice job. Ok you may believe that I am connected to Oceania? No, I have no connection at all with the cruise line or any of the ships or any of the staff. This has just been my honest opinion. Read Less
Sail Date February 2020
Heard Oceania was wonderful so friend and I decided to take this cruise. I had done similar cruise in terms of ports on Princess the month before with husband, daughter and 6 year old granddaughter. Speciality restaurants were excellent. ... Read More
Heard Oceania was wonderful so friend and I decided to take this cruise. I had done similar cruise in terms of ports on Princess the month before with husband, daughter and 6 year old granddaughter. Speciality restaurants were excellent. Food in dining room for dinner was good but not outstanding. As this is small ship, buffet limited. Casino is tiny. No craps table. Very limited programming on ship. Lovely large library which was wonderful as Princess eliminated on ships. Met some lovely people and enjoyed both shared tables and dining by ourselves aome nights. Bartenders at bar in Martinis were great. Loved happy hour every night. Also pleased we could get cappuccino and latte at no extra charge. Dining room hours need to be expanded, in terms of opening earlier for dinner and staying open longer at breakfast. Spa prices high like on other cruiselines. Will try one of their larger ships but won't go on their small ships again. Read Less
Sail Date February 2020
Over the past 35 years my wife and I have been on over 25 ocean cruises. We had sailed with 4 other cruise lines, but this is the first Viking Ocean Cruise. We chose Viking as they have a ship with a great deal fewer passengers. Not ... Read More
Over the past 35 years my wife and I have been on over 25 ocean cruises. We had sailed with 4 other cruise lines, but this is the first Viking Ocean Cruise. We chose Viking as they have a ship with a great deal fewer passengers. Not that my wife and I have anything against being with a large group of people, but we were looking for a less busy, noisy cruise and we thought with less passengers that is what we would get. One of the reasons we enjoy cruising is because we love meeting folks. I must admit: YOU MEET THE NICEST PEOPLE ON A VIKING OCEAN CRUISE!!! The people we met were people that we would want to met again and even spend more time with outside of the cruise. To begin; as soon as we walked on board the Viking Sky we knew we had made a good decision. The decor was relaxing yet very up scale. The entire ship made you feel very comfortable yet special as well. We felt this way the entire cruise. The cuisine was some of the finest, it was available at each meal, and it was available not only in the Main Dinning space, and specialty restaurants but at the buffet as well. The food was not only great, but the service was excellent as well. If you have not sailed on Viking I would strongly urge you to BOOK IT now and you will not regret it!! What really sold me was that we often saw the various ships officers including the ships captain eating beside us. In addition when you sail on Viking they include an excursion, usually at each port. My wife and I took those offered and enjoyed each one. The guides who lead the tours were very informative. Last, but certainly not least is the ships crew: One of the best my wife and I have experienced on any cruise previously. I even got to speak with the head chef as well as the ships captain when they were moving about the ship. All the crew, from the cabin stewards to the captain were open and friendly as well as doing an excellent job! Bottom line: We will make Viking our number one choice when it comes time to explore the world from a ship. We are seriously looking at the Viking River Cruises as well as from most of the passengers we did meet most had also been on a river cruise and were very positive on how we would enjoy them as well! Read Less
Sail Date February 2020
We have had excellent trips on Oceania and were on the Riviera three years ago. We had particularly enjoyed the food and the very excellent service from a dedicated and well trained staff so we eagerly chose Oceania/Riviera again. ... Read More
We have had excellent trips on Oceania and were on the Riviera three years ago. We had particularly enjoyed the food and the very excellent service from a dedicated and well trained staff so we eagerly chose Oceania/Riviera again. Unfortunately, Oceania had been bought over by NCL recently and the change in management was very evident. The food was still very good to excellent, the cabin category we chose, penthouse 1 was still very well appointed, clean and comfortable. What was really different was the quality of the service. We had always been impressed by the helpfulness, kindness, speed and efficiency of the Oceania service. The NCL management seems to be saving on staff. Everywhere, the staff was rushed, harassed and seemingly uncomfortable. In the Terrace and Grand dining room, the service was seriously understaffed leading not only to longer wait times for food delivery but also to less personal attention. On earlier trips, Terrace staff immediately would see me, an older person, and rush to carry my plates. On this last trip, that happened only occasionally - perhaps not because of the service staff but because they were all rushed off their feet most of the time. Friendly chats with staff which we had enjoyed on earlier trips were really not possible. The housekeeping staff did their jobs very well but it took longer for cabins to be cleaned in mornings because there didn't seem to be enough of them to do the job. And, finally it seemed to us that many of the staff no longer had happy, smiling faces but seemed to be unhappy, going through the motions of service while counting the days to their next home leave. NCL has a different philosophy of cruise ship management catering to a different and younger clientele but applying the same criteria to Oceania has led to a downgraded service. We are not sure if we will choose Oceania again Read Less
Sail Date February 2020
Leisurely, up market, only 250 passengers. The crew were faultless, nothing was too much trouble. The food was terrific and unlike some cruise meals the portions were a modest size. Good choice of wines and spirits. It seemed you could ... Read More
Leisurely, up market, only 250 passengers. The crew were faultless, nothing was too much trouble. The food was terrific and unlike some cruise meals the portions were a modest size. Good choice of wines and spirits. It seemed you could have anything you wanted to drink if you did not fancy the wines presented at the dining table. Embarkation and disembarkation were queue-free and smooth. The ship was spotlessly clean. There were two good libraries. Meal times were free seating and any time you liked within opening hours. Breakfast fruit and pancakes were lovely. The pool was small but clean and fresh. There was ample storage in the cabin which is unusual, even a walk in closet. Lovely Bulgari toiletries. Comfortable beds, chocs handed out at night. The Terrazza restaurant (free option) served good Italian food, the Grill likewise good steaks. We did not try the Dame restaurant at $67 a head, menu too fancy and expensive. Read Less
Sail Date February 2020
The cruise was nice, ship was in great condition , staff was accommodating but the management has some strange ideas about customer service. 3 major problems occurred on our recent cruise which would prevent me from cruising with Star ... Read More
The cruise was nice, ship was in great condition , staff was accommodating but the management has some strange ideas about customer service. 3 major problems occurred on our recent cruise which would prevent me from cruising with Star Clippers again. First, there policy of confiscating passengers passports for the duration of the cruise is incredible in this day and age. It makes life easy for the cruise line but is a burden and risk that should not be foisted on passengers, particiularly since the first one hears about this is after the cancellation date has passed, so one is faced with the choice to cancel and lose a significant deposit or to have their passport taken away and not returned until the end of the cruise. We would have like to take a ferry from st kitts to nevis but had no documents to permit this so the cruise line holds you 'hostage' to their itinerary and excursions. Terrible customer focus! Their billing practices are also problematic and even suspect. Our initial bill was wrong: it included significant overcharges at the bar ( we are not drinkers and we were charged for 2 bottles of wine). When I asked this be corrected I was given a particularly unwelcome cross examination and when they learned they were wrong no apology was offered and they refused to re-issue a corrected bill. Again, terrible customer service. Finally, the cabin air unit was VERY loud, well over 100 decibels and made it difficult, and some nights impossible to sleep. After a week of this OI was truly sleep deprived and was happy to end the cruise. It's too bad, because the ship is beautiful, the route was excellent, the food was quite good, but some of the policies need to be re-examined with a better eye towards focusing on the passenger and not what is convenient for the cruise line. When I raised these issues with the purser, she seemed that she didn't care at all and couldn't be bothered. Again, more lack of customer focus. We will be investing our vacation dollars elsewhere in future and I suggest you be aware of these policies before making your travel choice. Read Less
Sail Date February 2020
We normally cruise on Celebrity .We wanted to try an Oceania Cruise and the price was right. The cruise was disappointing .The ship was very small. You felt the ocean and every movement . There was not much to do. We are used to a much ... Read More
We normally cruise on Celebrity .We wanted to try an Oceania Cruise and the price was right. The cruise was disappointing .The ship was very small. You felt the ocean and every movement . There was not much to do. We are used to a much bigger ship with more activities. Oceania hypes the food as the best at sea, I did not find that to be the case. One night in the main dining room we had to wait a long time for our dinner to be served. We were told there was a problem in the kitchen. We had ordered rack of lamb. When the food did come all four of us found it to be inedible. It was tough and tasted awful. They took our cabin numbers and we were told it would be taken care of. For all of that we were sent a bottle of wine. Pastries and cookies were awful, I was told this is how they bake there goods. There were some good points . Cabin was small but very nice. Excellent bedding and pillows. The bathroom was small , but it served its purpose. The shower was very small, if you dropped something you couldn't turn around to bend down and get it. The staff and service was excellent. Room steward was outstanding. The entertainment was what we expected on this small a ship, very low key. The entertainment staff and the band were very good. I would not cruise Oceania again. Celebrity cruises was as good or better, but we gave it a try. Read Less
Sail Date February 2020
I had sailed with Oceania before it was taken over by Norwegian Cruise Lines. This was our first cruise since then. Dining room service so horrible. I complained in writing and was approached by an Assistant Captain while we were dining ... Read More
I had sailed with Oceania before it was taken over by Norwegian Cruise Lines. This was our first cruise since then. Dining room service so horrible. I complained in writing and was approached by an Assistant Captain while we were dining with friends in the evening. He wanted to talk about my dining room complaint. When i suggested we do that at another time, he said he wanted to do it now (in front of my friends while we were dining.). I was so appalled I told him that I didn’t want to discuss it now and would he please leave. Spa had no attendant; locks on lockers were broken and didn’t work; no sign that the hot tub was co-ed and was under the Horizons Club where people could see you. Luckily I realized that before completely removing my robe. Engine trouble, electrical trouble, elevators not working; concierge service does not mean you have a Butler. The room attendant does practically nothing besides cleaning the room. The usual bathroom shampoos are one at a time. Attendants not allowed give you more. Shower is so small that it’s hard to turn around. I am tiny 5” 112 lbs. i had trouble. I can’t imagine a slightly heavier person or a really large person. Entertainment: Magician 3 nights, Ukulele player 3 nights. Very average. Singer/Dancers poor. Lectures: horrible Read Less
Sail Date February 2020
We chose to travel on the Viking Sea (10 day cruise) from San Juan, Puerto Rico to San Juan, Puerto Rico, because we liked the look of the itinerary, and the fact that it has been voted the top cruise line for the last 4 years. We were ... Read More
We chose to travel on the Viking Sea (10 day cruise) from San Juan, Puerto Rico to San Juan, Puerto Rico, because we liked the look of the itinerary, and the fact that it has been voted the top cruise line for the last 4 years. We were amazed by the ship on embarking. It is a stunning, beautiful ship decorated in a Scandinavian style. Our first reaction was that this was going to be a wonderful cruise. Unfortunately, it all went down hill from there. For an expensive 6* cruise line the cabins are tight and drawer space is at a premium. When comparing the cabins to Azamara for example they do not seem any bigger, although the bathrooms are a significant improvement. I am guessing that they have improved the bathroom size at the expense of draw space in the cabin. We like to eat on deck under the stars. This facility was not available on board the Viking Sea, unless one ate at the back of the ship adjoining the buffet restaurant. However, in this case there is no waiter service. Guests had to take food from the buffet. Service around the pool deck was almost non existent until I complained. It was then significantly improved. In addition the service outside at the back of the ship was also poor. Sometimes it was impossible to find a waiter, but at other times it was better. Most of the sun loungers around the pool deck have no mattresses, and the towels are very small. They cover the upright back of the lounger, and possibly a third of the horizontal part of the seat. They are grossly uncomfortable and I am sure contributed to a back problem I currently have. The policy on the ship seems to be to close the roof on the sun deck at the merest hint of rain. The temperatures in the Caribbean hover at around 30 c and closing the roof for no very good reason serves to make the conditions on deck almost intolerable. I can only assume that they are scared of getting the deck wet. In the main the food offering is very good. However, one of the specialist restaurants (Chef’s Table - Asian Fusion), we found very challenging. There is no choice - it is a fixed menu. Although it is changed every three days. We ate there twice, and on both occasions found that there were courses we could not eat. The entertainment was meagre. There were no outside entertainers. There were just 3 production shows, the cruise director doing an Elvis impersonation, and the Assistant cruise director doing a show (she was superb). Other entertainment was the Super Bowl (not very interesting to non- Americans), and a televised Oscar ceremony. Turandot was shown two days running, and 2 other films. Really, it was all rather poor. Around the ship was a classical string duo, and a classical pianist. Most of the time the music took on a funereal quality. The result was the lounges were very often empty or near empty. In fact we often said the ship felt a little like a ghost ship. There was also a guitarist. On him I can make no comment as I never heard him play. Apart from enrichment lectures, and trivia quizzes held rather bizarrely at 20.15, no other on board activities were offered. There is no card room or organised or disorganised bridge. We asked at guest relations if they could provide us with some playing cards. All they were able to come up with was an old pack held together with a rubber band, and a non matching set of picture cards. We were also told that we would have to sign for these - mind boggling. The crew were very friendly and smiling. There were simply not sufficient. Viking runs their ship with approx 2 guests to 1 crew member. Other lines with similar reputations have between 1.5 and 1.7 crew per guest. This probably is the main cause for the service difficulties we encountered. We have travelled on Crystal, Silversea, Seabourn, Azamara, and Oceania. All comparable products. Unfortunately, Viking does not meet the standards of its competitors, and feels like it is being run on the cheap. Read Less
Sail Date January 2020
We were thinking of cruising for a while and very hesitant about small spaces and too many people, etc. Good friends highly recommended Viking Cruises, so we researched the line and liked what we found. We wanted warm breezes in ... Read More
We were thinking of cruising for a while and very hesitant about small spaces and too many people, etc. Good friends highly recommended Viking Cruises, so we researched the line and liked what we found. We wanted warm breezes in February, and chose the West Indies Explorer cruise beginning in Puerto Rico. We were greeted with sunshine and smiles. All the Viking staff were so happy and upbeat, we were made to feel at home immediately. The Viking Sea was spectacular, so well appointed with many areas to relax and enjoy the views. We loved the piano in the Atrium, the lectures, the onboard shops and the specialtyrestaurants, to name a few. We were invited to a mix and mingle event where we were greeted by officers of the ship and other cruise critic members with cocktails and appetizers. It was great to meet other cruisers as well as the officers. We had a lovely evening. Every day the cruise director presented an overview about the next port which was so informative and got you excited to see the next stop. The Food and the service was exceptional. We enjoyed fine dining in the Speciality restaurants and the main dining room,. If we felt like a more casual evening, the buffet was fabulous. The food was delicious and abundant. We are already planning our next adventure, perhaps we will sail on a river cruise. Thanks to all for making our first cruise so wonderful. Read Less
Sail Date January 2020
There was a lot of advertising and lots of promises about the fabulous standard and service on Riviera, so we had high expectations. Unfortunately they were not fully met. Here a short sum up: our suite was very nice, the ship in ... Read More
There was a lot of advertising and lots of promises about the fabulous standard and service on Riviera, so we had high expectations. Unfortunately they were not fully met. Here a short sum up: our suite was very nice, the ship in general elegant and modern, the staff was friendly but without some personal touch, the food was just average, entertainment was quite okay, the ports of call could have been better and even so the excursions. Our spacious Penthouse Suite nr 9145 was very nice and we can recommend it. It has a very quiet location at the end of the aisle. We liked the big walk in closet, the comfortable bed and the nice balcony with the adjustable sunchairs. The butler service feels a little bit ridiculous and we used it rarely. And why has a butler to beg us for good rating in the internal survey?! We were a little bit disappointed about the food. It was okay, but not more. We had the best dinner experience in the Terrasse Café and Polo Grill. In all restaurants they serve you with a very high speed and 4-5 people take care of you. One for the food, one for the water, one for the wine….. There is actually no chance to have a quiet and relaxing dinner. It is no problem on Riviera to eat a 3 course menu in 45 minutes. The quality of entertainment was both good and bad. The staff was in general very kind but without the little extra. They were just drilled to say “hello and have a nice day” and to get things right. We really disliked the mandatory charge of 404 $ in gratuity – either you liked the service or not. Some of the port of calls turned out as very strange, like the container harbour in Santo Tomas, Guatemala or the uninhabited island Harvest Caye, Belize. We were partly disappointed about our excursions organized by Riviera; they did not fully comply with the description we got. Read Less
Sail Date January 2020
To experience a smaller ship with less crowds. The explorers lounge quickly became our go to spot. Lots of comfortable seating with beautiful views, provided peace & solitude. We experienced excellent customer service in every ... Read More
To experience a smaller ship with less crowds. The explorers lounge quickly became our go to spot. Lots of comfortable seating with beautiful views, provided peace & solitude. We experienced excellent customer service in every department. Many great food options. Easy to get a table in all venues. The LIV Nordic Spa sealed the deal for me! The staff is focused, dedicated & extremely knowledgeable. Steam/snow room was an everyday experience I was so grateful for. Overall, I have never felt so well taken care of. Tea Time was such a wonderful time with live musicians. We attended meditations with Tessa, watched movies under the stars and walked the promenade every day. Having laundry rooms available is so very much appreciated! Visiting Panama Canals was truly the highlight of sightseeing on this trip. Passing through and then watching the ships come and go all day was fascinating! Thank you for the most amazing 2 weeks of my life Read Less
Sail Date January 2020
Selected this cruise line after much research. We are in our 60's and wanted an experience that was easy, comfortable and well planned. We splurged and went for a Penthouse Jr Suite that turned out to be better than we had expected. ... Read More
Selected this cruise line after much research. We are in our 60's and wanted an experience that was easy, comfortable and well planned. We splurged and went for a Penthouse Jr Suite that turned out to be better than we had expected. Plenty of room for two people to lounge around in with outstanding views from the large veranda. The added perks to a room like this were very fun, they do your laundry (nice to come home with clean clothes) , supply a fully stocked bar daily and the restaurant tables available were outstanding. We are not the most social type of people and found that it was a perfect blend where one could blend in without having to engage unless you wanted to. We were very surprised at the quality of the food available . Healthy choices were always available and this will probably be one of the main reason we return to this cruise line. Another important concept that we were impressed with is how much "everything" is included...no nickel & dimeing here! Wine/beer generously served at lunch & dinner, popcorn at the theater and all amenities though out the ship. This being our first cruise we picked some pretty tame excursions and usually had a great experience, would not be shy about trying more exotic ones next time. A notable point was how clean and well planned this ship was...we came away with the thought that this is exactualy what a cruise should be like...they do virtually everything right. Although it was expensive we both thought that we got our money's worth and are already thinking about where we will go next !! Read Less
Sail Date January 2020
I had been on a River Cruise and loved it, it was perfect. So we decided to try a Viking Ocean Cruise. The best cruise ever. We have been on 5 different cruise lines before. No nickel-and-diming on Viking which we appreciated, no ... Read More
I had been on a River Cruise and loved it, it was perfect. So we decided to try a Viking Ocean Cruise. The best cruise ever. We have been on 5 different cruise lines before. No nickel-and-diming on Viking which we appreciated, no overpriced water, it was free. The alternative restaurants, especially the Chef's Table, was a wonderful experience. We also took 2 cooking classes on the ship with Chef Ryan as the teacher. We have decided to concentrate on Viking for our future cruises. Embarkation and disembarkation was the smoothest we have experienced. Loved the included shore excursions, we wanted to see how they were and we were very happy with them. Got to see a Mayan Temple so that can be checked of the bucket list. We did not explore Miami since we have been there before. The Terminal that Viking used was a small nice terminal. The interesting thing with the Viking Sky is that it looks exactly like the other Viking Ocean ships so if you been on one you will immediately be familiar with were everything is. Enjoyed the fact that there was NO Casino or Art show on the Viking Cruise. They came around with cold water the whole time that we were at the pool. Wine, beer and soft drink was included at lunch and dinner time. We opted for the Silver Package that was under $20/day. Read Less
Sail Date January 2020
We chose this cruise because we had enjoyed a previous holiday in the Caribbean and wanted to see more of it. From the moment we boarded Viking Sea, we felt that we were valued guests and we were really impressed with the focus on ... Read More
We chose this cruise because we had enjoyed a previous holiday in the Caribbean and wanted to see more of it. From the moment we boarded Viking Sea, we felt that we were valued guests and we were really impressed with the focus on service. We received feedback requests and chose to respond. What really surprised us was that not only did we get a written reply but that it showed that the management had actually read what we had written. Throughout our cruise the level of service was excellent except on one occasion. That was resolved by the alert supervisor who made sure the issue was rectified - one of the key strengths of Viking is that their supervisors and managers are hands on and proactive rather than simply visible. The enrichment offered by the biologist was excellent. The “historian” was not a historian.The quizzes were very good and the music was lovely. The productions by the onboard team were very good. The food was excellent and we enjoyed the specialist dining; we found it easy to arrange what we wanted to do. As we had not been before we did the included shore excursions. Most of them were very good, the usual shopping opportunities were always included! The atmosphere on this cruise was delightful and we booked to go again with Viking. We have since done another cruise with another company and feel that although Viking are more expensive they offer excellent value by delivering excellent service. Read Less
Sail Date January 2020
The small size of the ship was a deciding factor. We wanted some winter sunshine.We wanted a ship where there was a choice of dining rooms and free seating. We enjoy dressing for dinner but not the formality of ‘black tie’ and also the ... Read More
The small size of the ship was a deciding factor. We wanted some winter sunshine.We wanted a ship where there was a choice of dining rooms and free seating. We enjoy dressing for dinner but not the formality of ‘black tie’ and also the the freedom to choose informal dining options. A private veranda was important to us. Viking offered all the things we thought were important to us. We loved the luxury, companionship, privacy and quiet times as well as times to participate in the entertainment, to listen to the daily port talks, music in the atrium and the musical concerts in the theatre. We were able to book tables at different restaurants before we set off as well as optional or additional tours. We chose two evenings at Manfredi’s and two at The Chef’s Table. There were always places to eat without a reservation. The World Cafe and the more formal Restaurant. This was our first ocean cruise and we didn’t get round to using all the facilities but did enjoy the spa, swimming pool and the Explorers Lounge. Read Less
Sail Date January 2020
We have been on Viking River Cruises and wanted to try an ocean one. We have done 2 Oceania Cruises before, which we loved. VIKING was as good and better in many ways. The ship is new and well designed to meet every need. We loved the ... Read More
We have been on Viking River Cruises and wanted to try an ocean one. We have done 2 Oceania Cruises before, which we loved. VIKING was as good and better in many ways. The ship is new and well designed to meet every need. We loved the fact that the cruise did not $100 you to death. Food, wine, WiFi, launderette, and Spa were included in the standard price , as well as one included excursion every day. There were 2 reservation only restaurants on the ship. A meal in each came with our cabin. You could dine again in either if there was space - at no additional charge. But The Restaurant, the main dining room was excellent. There were 2 of us traveling. We asked to be seated at a table of 6 with others and made new acquaintances who we saw throughout the cruise. The entertainment was exceptional; far better than expected! Read Less
Sail Date January 2020
I loved this Viking experience. Smaller ship, no photos, no casino and I'm sorry, but no children. It was what we needed (we're Seniors). The "free to everyone Spa" is amazing! The hot room, the ice bucket of water, the ... Read More
I loved this Viking experience. Smaller ship, no photos, no casino and I'm sorry, but no children. It was what we needed (we're Seniors). The "free to everyone Spa" is amazing! The hot room, the ice bucket of water, the cold room, the big spa, the hot tub.... at first I thought I couldn't do it, but it was absolutely wonderful. The crew/staff was amazing beyond any expectations we had. Our dining experience could not have been better. Absolutely fabulous food - what a surprise from Princess and Carnival! Our waiter, Singh Untung Surya, Station 12, Table #151 made this cruise, OVER THE TOP. He was FABULOUS - the six of us that traveled together cannot say enough about what an amazing dining experience we had, with many, many accolades and thanks to Singh. He needs to be promoted or get a raise or something. Everyone that enjoyed the pleasure of being on one of his tables, all agreed, he is one very amazing person and a true asset to the Viking team. He made a huge difference to all of us! Way to go Singh....thank you for all you efforts to make this cruise extremely memorable for all of us! Read Less
Sail Date January 2020
The embarkation and disembarkation were smooth. The outbound and return flights and transfers were well organized. Thee ship is beautiful. The decor is modern and elegant. The furnishing is unique and stylish. Enjoyed walking around ... Read More
The embarkation and disembarkation were smooth. The outbound and return flights and transfers were well organized. Thee ship is beautiful. The decor is modern and elegant. The furnishing is unique and stylish. Enjoyed walking around looking at the artwork. The attention to detail is obvious throughout the ship. The ship is spotless and immaculate including the public bathrooms....enjoyed the birds singing as background music. The spa is beyond wonderful. We absolutely enjoyed soaking in the pool and lounging around. The gym equipment are top of the line. The cabin is well appointed. Would appreciate more storage space and thicker duvet. The bathroom is spacious and well designed. Very impressed with the heated floor. The service was great. Eric who too our specialty restaurant reservations was very helpful and friendly. The food and the were excellent. The complimentary shoe excursions at every port were a great bonus. It was an absolutley enjoyable cruise. We look forward to our next Viking cruise. We will surely recommend Viking to our friends and family. Read Less
Sail Date January 2020
I have been on over 80 cruises.None of them on a luxury line. This was special for my 60th birthday.Also being single, had to find one that did not break the bank.I didnt want to regret never doing a high end cruise.So booked this one.Big ... Read More
I have been on over 80 cruises.None of them on a luxury line. This was special for my 60th birthday.Also being single, had to find one that did not break the bank.I didnt want to regret never doing a high end cruise.So booked this one.Big mistake.Definitely would have enjoyed 3 regular cruises so much more. It was a very small ship. There was so much rocking and swaying. I spent 1 day completely in bed. This was a first for me.There was mostly nothing to do all day. I was on a trivia team and met some nice people.I really have no need to be pampered or have things done for me. Most of the crowd was used to that. You could tell they were high brow and demanding. My butler was very good. He was also helpful.The ship is very outdated. I had a meal comped at La Dame. Glad didnt pay the extra 60.00. I am not a big drinker, so the ship made money off of me. Most of the others liked their liquor.The food was good, but nothing memorable. Read Less
Sail Date January 2020
First time I took this ship was last year and was so impressed with the service decided to book again! Called in to my contact at Silver Seas Ray Sobel and he helped me find this. Raise and he is outstanding and provides excellent service ... Read More
First time I took this ship was last year and was so impressed with the service decided to book again! Called in to my contact at Silver Seas Ray Sobel and he helped me find this. Raise and he is outstanding and provides excellent service a big plus for me wanting to ask about ships etc! First they have two ambassadors /translators who take photos and greet people always there to assist..if lucky you will have Sophia on your cruise..you walk on and if like me you go to lunch if you don’t like their lunches then you don’t like good food..the staff knows you day two! La Dame..don’t know of a place as good..has the caviar they place on top of the lobster medallion salad..then had for the main course chilean sea bass with more caviar on top! The lobster bisque people had to cut the lobster! Service was incredible and the food matched it. Each room comes with a butler in mine was outstanding. He came in as I was hanging up my clothes noticed one of my jackets had wrinkles took it and asked me if I would like to wear it for dinner three hours later. I said yes and within an hour it was back in my room.he truly wanted the experience to be outstanding and Jerry delivered. The cruise Director was Colin and he was just excellent..large groups came to play trivia and he stayed to interact with us..and he too is an excellent classical pianist. The entertainment On hr ship was fun. As a low carb eater only the Italian dining venue at night I stayed away from as the others were just right up my alley..loved cooking a steak under the stars on the pool deck on hot lava stones drinking some fine wine! One I was with geared up with me as we went into the last night as we said goodby to the crew even the Boutique people were special. Felt sad that I would not see them again so in the process to soon take another to be with them..that’s how good they were and it starts with the Captain..he was visible and friendly. Read Less
Sail Date January 2020
Embarked in Barbados after a 3-day visit to that pleasant but (to me) mildly dull island. Embarkation was so easy we weren't sure if we were done (!) and cabin was available immediately. Our butler Daniel has helped me understand ... Read More
Embarked in Barbados after a 3-day visit to that pleasant but (to me) mildly dull island. Embarkation was so easy we weren't sure if we were done (!) and cabin was available immediately. Our butler Daniel has helped me understand the point of a butler on a cruise ship (on prior ships we never saw them, didn't see the point) - eg. he polished my husband's shoes without us asking and found him a tie when we realized it was the one thing he failed to pack. yay Daniel. Embarkation in Fort Lauderdale was more formal (by colour group) but also went very smoothly. Itinerary from Barbados to Fort Lauderdale was good, pretty islands and no big deal when we hit rough weather and went to St. Thomas rather than San Juan (captain made the right/safe decision). We did 3 shore excursions through the ship and all were good - no big bus tours, well-organized and fun. Our 4th planned excursion was cancelled though - apparently no one wanted to watch dolphins in Key West (?!!). I thought perhaps that with this small ship (388 passengers) we might have ports where we were the only ship, but NO. Caribbean is swamped with ships now and even small islands like Bequia had multiple in harbour (though our counterpart there was the lovely Sea Cloud). Despite the small size, this is a miniature "full-size" cruise ship: it has a full show lounge (with great sightlines), a lounge with a decent dance floor, an all-day espresso cafe, etc. It has been recently refurbished and the decor is modern and attractive (except the main Restaurant which looks 1980's). I liked that there are (sort of) 5 dining venues, though we didn't really have any meals in the Arts Cafe (only very light food there). The Terrazzo restaurant is really special at night, actually much more attractive than the Restaurant and sitting outside there is magical. Pool grill is what you expect and the menu is very limited; Evening poolside menu is even more limited, so fun to try once but then we were kinda done with it. in the evening it becomes "Hot Rocks", a concept I do not embrace (they will cook your food and plate it on request, but somewhat reluctantly). We decided not to pay the big surcharge for La Dame as we found the cruise expensive to begin with, and the room is very blah (others on the ship enjoyed it, though). I strongly recommend they improve 2 issues (which hold for pretty much ALL luxury cruise lines and maybe all cruise lines, so this is not ship/line specific: 1) green practices - please eliminate single use plastics, especially drinking straws. There is no need for plastic water bottles when people go ashore - provide a re-usable carafe per cabin that can be sterilized between guests; toiletries should be provided in refillable bottles not millions of tiny plastic ones. 2) smoking - it is no longer OK to permit smoking in enclosed or semi-enclosed restaurant, this is not allowed in North America or in most of Europe so I am sure smoking passengers would understand!!! One entire side of the semi-enclosed pool area was for smokers and in the evening when it was "Hot Rocks" it was a smoking section. Day and night the pool area would fill up with smoke even though there were only about 20 smokers on our sailing. They have an indoor Connoiseur Club and an outdoor open deck area - that should be sufficient. (as for cigars, personally I think they should be banned anywhere but the CC - the stench really is intrusive, and more than once I saw people vacate the pool area when someone lit up a cigar). This is a health issue for the cruiseline employees, not only the guests. In terms of "room to improve" specifically for Silversea and Silver Shadow, the main issue is food and beverage service. The food is tasty and there is good variety. The bar service was fine. The complimentary wine selection is impressive BUT what they have on board is top secret, and it was an endless struggle to know what wine was available. There is no list, they won't provide a list, and even meeting with the sommelier did not result in any list (unlike Silver Discoverer, which provided a verbal list...). The solution was to say "no thank you, could we speak to the sommelier please?" every time a waiter approached us with a wine bottle, but that was really a headache and not always taken with good grace by the waitstaff. This approach really is not in keeping with the sophisticated guest that Silverseas suggests they are hoping to attract. Also, there were a LOT of minor food service errors, which added up to an overall "average" impression. One easy fix would be to use different glasses for sparkling vs flat water!! (I was constantly getting flat water poured into my sparkling and most did NOT remove the glass when it was pointed out).None of this was terrible, but at the price we expected better. Finally, every cruiser wants a different experience and sometimes, a ship may be delightful but not an ideal fit for you. For the interest of others considering this ship, I will give my impressions of the passengers on board; this is only my impression, and of course, other sailings and other itineraries may attract a different group. Relative to our experiences on Crystal and Regent, we found that this passenger group were less interactive; it was not a very diverse group (mostly white, married couples from the US and UK, aged 60-80), and although people were pleasant enough when we started conversations, with a few exceptions most seemed to prefer the exclusive company of their spouses. There were more people in the bars before vs after dinner; the shows were poorly attended (though pretty good); it was not so much an atmosphere geared to "making new friends". There were few organized activities, even on the sea days (exception: ping pong tournament, which was the friendliest event on the ship). If you are an older married couple who just want some "don't bug us" quality time together, this may suit you perfectly. We missed the more frequent chatting, dining and dancing with other couples that we had enjoyed on other ships.I think this would be a rather tough trip for a single passenger traveling alone, unless that person was really keen on alone time. Overall, I enjoyed the cruise and the ship, but I do think that for the high prices, the food and beverage service should be improved. I would go on Silversea again if the price or itinerary was right, but it won't be my first-choice luxury cruise line (based on this experience). Read Less
Sail Date January 2020
My husband and I are frequent travelers who have enjoyed many experiences on cruise ships. In fact, our most recent cruise was when we cruised the Mediterranean on the Insignia. It was a wonderful experience. So we were quite excited as ... Read More
My husband and I are frequent travelers who have enjoyed many experiences on cruise ships. In fact, our most recent cruise was when we cruised the Mediterranean on the Insignia. It was a wonderful experience. So we were quite excited as we embarked upon our January 2020, 12 day Caribbean adventure on the Sirena. Unfortunately, the trip failed to meet our expectations. Notwithstanding that we had booked this trip months ago, we were notified just weeks before embarking, that we would not be able to visit Antigua, (one of our highlights of this trip)and, instead Dominica was substituted. In view of it’s struggle to recover from hurricane Maria, we found Dominica to be a far less desirable destination. Shortly into the trip, our boat went dead in the water. The captain announced that the ship was having mechanical difficulties. Although he announced later that the problems had been resolved, it seemed, that, following this incident, the trip never really got back on track. To begin with, we were advised by the captain that our stop in Aruba (for us, another highlight of this trip) was canceled. Next, we arrived four hours late into Granada, and all scheduled excursions were canceled. And finally, as we headed back to Miami for the completion of our trip, we were again advised by the captain that we would be arriving another four hours late. In actuality, we arrived more than five hours late and our 8am disembarkation was delayed until 1pm, creating numerous logistical challenges for all passengers. Although the captain attributed the various delays and disruptions outlined above, to quote “headwinds and currents”, the winds and waters seemed calm and did not appear to affect the other Caribbean cruise lines, which completed a similar journey on schedule. Many speculated that the engine problem, experienced early in the cruise, was never fully resolved was the cause of the subsequent delays. In addition to the delays and missed ports, the service provided during the cruise was well below Oceania’s high standards. Early in the cruise we were informed that many crew members had contracted the flu. Accordingly, we were cautioned to frequently wash our hands and use disinfectant. Housekeeping left spray disinfectants in our room. As a result of this outbreak, staffing was limited and service suffered. For example, service delays resulted in unduly lengthy (2 1/2 to 3 hour) dining experiences that prevented guests from timely arriving at scheduled events. Although the healthy crew members, worked diligently to overcome the staffing shortfall, it certainly had an adverse impact on the quality of the trip. With respect to accommodations, we found our room on the concierge level to be clean and with adequate storage space. The room service provided by our attendant, Anna, was excellent. However, we found the bathroom space wholly inadequate and the tiny shower stall exceedingly uncomfortable. Further, the internet service was spotty and inadequate. Like, most of the guests, we were traveling as a couple. Yet, internet access was limited to only one person/device at a time. In order to get online, you had kick your partner off. Very frustrating. Definitely, Oceania can do better. In sum we found the trip to be disappointing and, as previously stated not up to Oceania’s usual high standards of quality. Read Less
Sail Date January 2020
This was my first cruise on Oceania. It was a repeat of the ABC trip we took earlier n the month with Holland America. This gives me a chance to compare the two cruise lines. Our first stop was supposed to be Aruba. The first two ... Read More
This was my first cruise on Oceania. It was a repeat of the ABC trip we took earlier n the month with Holland America. This gives me a chance to compare the two cruise lines. Our first stop was supposed to be Aruba. The first two days were like being on a bouncy castle. We were forward and we hit every wave. We had no balcony on Deck 6. The waves did hit the porthole as we bounced along to Aruba. The captain came onto the speaker and announced that we would miss Aruba because the ship could not travel fast enough to get to Aruba before 7pm. We then had to scramble with Viator to cancel our shore excursion with less than 24 hours notice. I was surprised that the captain could not determine that we were going to miss the port after travelling for two sea days. The Holland America trip a few days prior to this trip had some bounciness but we never lost time. We subsequently learned that other ships in the ABC area also cancelled port visits so there was a storm. We had a brownout on the first day. Power came back but I doubt that this caused us to miss Aruba as the ship would have 3-4 generators. I went to the Cruise Director and asked that on the trip from Bonaire to Grenada that we be given notice about more delays. He said he would but again, we heard that we would be late to Grenada - arriving at 430pm - and we only got a few hours notice. I find it hard to believe that the captain could only figure this out when we had travelled 80% of the distance - very irresponsible. I tried to cancel the Grenada shore excursion as we would have only 1.5 hours of daylight but the tour operator refused to do so. Viator's cancellation rules require 24 hours notice. We were then delayed a third time as we were about 5 hours late getting back to Miami. We got a few hours notice on this delay. I came to the conclusion that travelling on small ships like the Sirena needs to be restricted to short visits that don't involve crossing big bodies of water. The other issue is that I would only take Oceania cruises where we took the ship's shore excursions. In the case of this cruise the ship's shore excursions were very expensive and not very good compared to the private tours I booked. The food was fabulous. Oceania has two high end restaurants. But you cannot pay to dine at them. They are really a reward for being a frequent flyer on Oceania. The Red Ginger Beef Panang was superb. They served it once in the regular dining room and it was nowhere near as good. The breakfast and lunch food was very good. The dinners in the dining room were better than Holland America except for the salmon. The sushi was mediocre compared to Holland America. There was sorbet every day. Blood orange was the best flavor. The big problem with Norwegian, who owns Oceania, is that this company does not believe in making reservations for dinner. You have to line up like going to MacDonald's. If you don't share a table, waiting 30 minutes is not unusual. I tried sharing and it was ok for the most part, as Oceania is a high end crowd. One evening the man sitting with us tried to pick a fight with another diner as the other diner was talking too long to the wine steward. In the other case, there were two Brits who had no manners, who just got up and left their food because of the noise in the dining room. The ship is smaller and felt more crowded than the Holland America ship that had 4 times the number of guests. The hot tub was cold. The string quartet was very good. The internet was poor but was slightly better than Holland America. The problem with both ships is that when you pay for better service, you get the same speed so there is no advantage to paying. Oceania restricts streaming if you don't pay so I had no access to my VectorVest stock service. Email was slow but it eventually came in. As an IT guy I wanted to meet with the ship IT person but he refused to meet with me....not impressed by this. There was a guest lecturer who spoke about pirates in the Caribbean. It was not very good. There were no other port talks. There were 8 crew members who go the flu. I learned that there were no mandatory vaccinations for crew. Given the current concerns about Coronavirus, I found this to be very strange. The ship went into an ultra cleaning mode but it was a little late for this measure. I would not take a long trip on these small ships. I have passed on a Baltic cruise and a Panama Canal cruise for now as the stress of missing ports and losing shore excursion money is just too great. So I am going on the Dubai cruise in 2021. There short distances between ports and in this part of the world, it makes sense to take the ship's shore excursions. It is on the Sirena so it the captain misses ports, I don't have to worry about losing money on privately booked tours. Read Less
Sail Date January 2020

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