Splurged and took my wife on her first cruise and try and pamper her some with a bamboo spa massage as well as a mani-pedi, which were paid in advance t our sailing. After both treatments, my wife was bruised on the back of her legs from the massage and her hands and feet were slightly bruised as well. While walking on different deck while the crew were working to keep the ship clean, the solvent ...
Our choice of Holland America was based on their reputation, itinerary, park rangers on board, age of passengers and size of ship. Alaska was amazing and the excursions in each port added to our overall enjoyment of Alaska. We wanted to experience a smaller ship with passengers that were seniors. Because it was a June sailing, we expected some children and multi generational families. ...
We took this cruise to Alaska because it was an outlier in price. The exact same cruise was 2x the price the rest of the year... so heck, why not? We went in with this in mind.
First off, ship is smallest one we have ever been on. It's still bigger than all heck, but keep that in mind. It has less stuff to do. It has nothing fancy. The TV didn't even have a kids channel, only news, History ...
We spent a lot of time, choosing this cruise and the reputation of Holland America was a major factor. It was a bucket list item, a once in a lifetime, “let’s go see Alaska”, and we took our adult handicapped nephew with us. We are his guardians and could not have been more clear with Holland America regarding our nephews limitations and the necessity for adjoining rooms, even calling several ...
We are 3 star, almost 4 star mariners. We like Holland America for its itineraries and its staff. Let me be clear: for the most part we enjoyed our cruise. Our cabin was very comfortable and spotless. Our stewards were very customer oriented. Our excursions were great fun. However, from the beginning things were not as good as they used to be. Embarkation with Orange Status should have been ...
EVERYTHING CLOSES AT 1130 -1200 even on the night they move back an hour at 2:00am. Its a vacation that feels like a prison for the elderly. I just want enough time to use my drink package but ya know be sober until noon. I dont understand why people choose to lie, if I ordef something that has chanterelle mushrooms on it and I receive buttons I feel cheated. This applies to things labeled ...
Beware of this ship!!! My cruise began with a huge stain on the couch in our stateroom. I also got food poisoning and as a result I was unable to go on the tour we had scheduled for the next day. I requested a refund but they denied it. The service was sub par but they still charged us $32 per day for poor service. The crew was unable to help with basic questions. In the dining room I asked that ...
We chose this cruise because it ended at our home port of Vancouver BC .
It was also our first cruise with the Holland America line.
Prior to boarding we had to sit on rows of chairs the were so close together that gave us a feeling of clostaphobia.
Upon embarking we were informed that our suites had not been made available due to cleaning etc, so we had to find a spot to sit untill ...
We chose this transatlantic cruise and this ship because we wanted transportation to Europe, did NOT want to visit a lot of ports, wanted to relax at sea prior to a heavy sightseeing itinerary once we arrived, and for the entertainment and food advertised.
We were wholly disappointed. We were disappointed to the point that we would not want to travel on Holland America again.
The embarkation ...
I went on Oosterdam 2019 and had a fun trip but unfortunately the Zaandam did not come close. The ship was full of walkers and disabled vehicles, the ship was dirty and food mediocre. The ocean deck pool was empty and closed for the first 3 days, entertainment was awful and the ship VERY boring. I opted for an ocean view that was stuffy and very dated and had not been updated since ship was made. ...