Holland America Line Baltic Sea Cruise Reviews

I chose this cruise because I had always wanted to cruise the fjords. I chose HAL because I have cruised them numerous times in the past, have always liked their quality and attention to the passengers. I chose the Koningsdam because it went to the fjords. The ship was recently launched. It holds 2,600 people which is way too many to be dumped into the small Norweign port cities. The lines to ...

We are in our seventies and used to traveling. We pay for first class and expect good service, but we are not demanding. We are pretty easy-going...but This was about our fourteenth cruise. For ten of the twelve days we had NO HOT WATER...for three of the days our toilet didn't work. During one morning the maintenance crew was working on the pipes outside our suite, and we listened to banging ...

The entertainment was very lame and few passengers even bothered going to the shows. The casino hours were restricted and had a surprise closing as we did not get into international waters as planned. In the casino even when playing $5 a hand blackjack or roulette you have to pay for drinks. Amazingly the entertainment, bars, restaurants, and other services start closing at 8:30 and everything is ...

We did this special 4 day introductory cruise for Dutch passengers, from Copenhagen via Oslo to Amsterdam. This was our second HAL cruise. We did the Maasdam in 2002. Unfortunately most of the extras that Maasdam had in those days were not on this Eurodam cruise. A few examples are: - There was no Captains Toast, or a show were the captain and officers were introduced. - No farewell dinner ...

We are sad that Holland America has become increasingly more interested in finding ways to get their customers to spend more money than it is in the customers' satisfaction. Many times a day sales materials and loud speaker announcements are made to get travelers to spend more. Meals are OK, but if you want a "fine" meal, you must go to the extra cost dining. Want something besides coffee, tea ...

It had been many years since I'd sailed (always with Cunard) and I was truly excited to experience a new ship and new ports.  Obviously, either cruising has changed drastically or I picked the wrong cruise line.  I was not prepared for very cramped cabin (a friend traveled as well) with little closet space and "secret" drawers under bed and settee (had to store luggage under the beds).  Had we not ...