We are in our seventies and used to traveling. We pay for first class and expect good service, but we are not demanding. We are pretty easy-going...but
This was about our fourteenth cruise. For ten of the twelve days we had NO HOT WATER...for three of the days our toilet didn't work. During one morning the maintenance crew was working on the pipes outside our suite, and we listened to banging for four hours. We were told we could not be moved because the problem was throughout the ship.
The cruise began with a gestapo-like safety drill...with the announcements repeatedly threatening that if you did not show up for the drill you would not be allowed to sail with them,. We understand the need for safety drills but not conducted in this manner or tone of voice..
large cabin with a large balcony but bathroom could have been improved; lots of storage room and hangers for clothing