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93 Hawaii Cruises for the Disabled Cruise Reviews

We love NCL, always have. The staff is wonderful and always helpful and smiling. We were treated like VIP's and even had a decorated cake for our anniversary. Using a cane is sometimes difficult but not on this vacation. Special ... Read More
We love NCL, always have. The staff is wonderful and always helpful and smiling. We were treated like VIP's and even had a decorated cake for our anniversary. Using a cane is sometimes difficult but not on this vacation. Special care was given to make me not feel I was holding anyone up when on excursions. The ship itself is beautiful and so well kept. The food again, was excellent. Too good actually as I gained 8 lbs. My next cruise will be back to Hawaii via NCL with my daughters as I want them to experience the time I had.The entertainment was excellent as well. There was a Polynesian show, magician and comedian as well as two excellent broadway type shows by their own production crew. We made ribbon leis, oragami and enjoyed the fact they encouraged familes to participate. Look forward to our next cruise which will be back to hawaii with my daughters this time. Read Less
Sail Date September 2019
Had a great Time! Travel agent of 32 years, Been to Hawaii quite a few times. I thought it was great for being a older ship. Great for first timers, honeymooners, Family or groups. If your use to 5 or 6 star cruise ships this is not for ... Read More
Had a great Time! Travel agent of 32 years, Been to Hawaii quite a few times. I thought it was great for being a older ship. Great for first timers, honeymooners, Family or groups. If your use to 5 or 6 star cruise ships this is not for you. We had a mid-ship interior, sound proof was good compared to other ships. Shower was compariable to other ships. Erika- Great cabin Steward. Jami -cruise director was Wonderful!! China- Hawaii Ambassador-Was FANTASTIC!!! learned so much from her. Did Skyline and Liberty Dining room everyday. Entrees were good, some desserts need help. 96 percent of wait-staff was nice to us, a lot of them work very hard, 7 days a wk, 8 months straight. standard on most ships. Maui- Rented car from Hertz-Maui hotel .Walk 4 long blocks or take Uber there. Shuttle only M-F. Sat till 2p only. After hrs drop off on Sundays. Airport is 9 mins from pier-reach by taxi or Uber only. Hilo- Took $20 shuttle off Pier to downtown Hilo, gardens, Rainbow Falls, Candy Factory and 2 Beach stops on Hoppa on Hoppa off shuttle- very organized. Kona- not able to tender in due to waves, we spent more time in Kauai. Napili coast was AMAZING, you can take pictures either going or the return trip off the coast. Kauai-Took Free shuttle to Wal-Mart, Hilo Hattie's- 4min walk between the two, Harbor shops and Anchor Cove shops- great Beach right behind (walking distance), ABC stores-great place to pick up everything. Took Trolley from Harbor Shops-$50 pp to tour some of the island, open air seating 2 1/2 hrs Great Tour!. China such a wonderful lady, had classes on making real flower leis, Kukui nut and Ribbon Leis, Loved every single class. We learned the Hula and line dancing-what a workout! Entertainment was good- Broadway like shows-new crew. We planned where we boarded around 3p and unloaded the ship (around 9am) no lines, very easy. We used a transport chair for my mom to get around easy thru elevators and shows and to the cabin with no problems. We took Uber from Pier to Waikiki (about $20.00) 10mins. There is a Locker storage at the Pier $5 per bag ,they hold bags till 5pm. closed 10a-11a for lunch. We had a FANTASTIC Trip and we would go BACK! Thank you NCL!! Read Less
Sail Date August 2019
We arrived in Honolulu the evening before our cruise and had a hotel a short distance from the cruise port. From the time we check our bags with a porter, through security and check-in, we were on the ship in less than 30 minutes. We ... Read More
We arrived in Honolulu the evening before our cruise and had a hotel a short distance from the cruise port. From the time we check our bags with a porter, through security and check-in, we were on the ship in less than 30 minutes. We have been on the Radiance of the Seas several times before, but found the ship in need of a makeover. The ship looks "tired". Compared to newer, more modern ships, it's furnishings look old and need of replacement. Our balcony cabin (#9208) was clean, but it had torn drapes and sheer panels. The sofa was well worn. While out on the balcony, rust could be seen in several locations. We had My Time Dining in the Cascades Dining Room seven of our 12 nights and found the food to be good. Three nights we went to the Windjammer and enjoyed the buffet. Two of the nights, Prime Rib roast was served. Two nights, Chops was our choice. Chops has never disappointed. The Windjammer breakfast buffet was also good. We chose to only go to the Aurora Theatre twice. I found the entertainment there to be not that rewarding. Throughout the cruise, we enjoyed the various singers, instrumentals and and violinists in the Centrum and Colony Club. This cruise had many Diamond, Diamond + and Pinnacle C&A members. The Concierge Lounge was only for use by Suite guests and Pinnacle level. The Diamond Lounge on the Radiance is small and only holds about 25-30 people. They had to open up the Starquest Lounge next door to accommodate all of the Diamond and Diamond + folks. The nightly happy hour was always crowded. We would wait until after 5:30 (when early dining started) to go there. All crew members we encountered would greet you with a smile and a greeting. Our Cabin Attendant, Lega, would call us by name after meeting us on the first day. Read Less
Sail Date May 2019
Embarkation went well, ship looks spectacular from the outside, and owing to it advertising it had had a recent refurb, our expectations were high. Assisted boarding was easy and pleasant. Cabin 8218 was lovely apart from the fact you ... Read More
Embarkation went well, ship looks spectacular from the outside, and owing to it advertising it had had a recent refurb, our expectations were high. Assisted boarding was easy and pleasant. Cabin 8218 was lovely apart from the fact you need 2 arms to open the door and also the door leading to balcony. My bed was very uncomfortable, pillows were good. Bathroom was well set out and the shower great. As we're our cabin staff. Disappointed in the lack of amenities for disabled passengers. The only electric operated doors I found was on deck 2. And then you had to hobble back to the door to lock. We saw many people at least in the over 70's age bracket. No grab rail in the bathroom, doors extremely heavy to open, grab rail in most toilets around the ship, low chairs everywhere. We spoke to senior passengers who had fallen, in their bathroom, in lounges, allegedly slipping on something. The decor was oppressive. So glitzy and dark, obviously dated. Maybe the refurb was eluding to the near new carpets in some areas. Entertainment was generally of a good standard. It was pleading to see that they had meet up groups for differing categories of people, including people from LGBTIQ groups. Good to know. I could not comment on the shore excursions but I can say I was very disappointed with the use of tender boats on Moorea. If we had been able to stay one more day in port at Papeete people with a disability could easily have used the ferry from Papeete. That would have been awesome. The distance between islands is miniscule! On the last 5 days at sea we were advised that sav blanc was running out and passengers had to now buy by the bottle and carry that around with you. When lodging a complaint with Guest Services we were informed there was no complaints forms. We would receive a survey to fill in and complain there. Over these last 5 days we also found out they had run out of red wine, apple cider and coke zero. Crazy! On board purchases were hugely expensive. 5 photos cost over $100, WiFi social media only, 208, if you wanted unlimited it was another 100 plus! If you wanted higher speeds it was another 200. We heard from entertainers they paid 5! Service was hit and miss with the dining experience the worst. We had dine at anytime allocated to us, deck 3, Truffles Restaurant. There were long lines to wait in, then you were given a pager and waited a minimum of 30 mins, then allocated a table, waited a further 20 mins to be served. Food was generally nice, but not hot. Often no drinks were offered so they lost money there. Yes all drinks except ordinary tea, cost you! Drinks packages were very expensive, except for bottomless bubbles, which was out of a tap, never a can. Laundries were on most floors but all machines except x1 were out of order. Laundering of clothes through the ship was well priced at around $25 per bag. The buffet dining, generally was OK. Many of the staff were not efficient however, instead ignoring customers and chatting among themselves behind the baine Marie's. Food generally was hot. Similar to washing machines, there were many breakdowns causing very long lines at tea and coffee machines. Toast was not ready, and then there was no butter. If there was butter there was no little jars to put it in! Wait wait wait, making the lines longer. Fine dining at their Nouveau Restaurant was fantastic and I can highly recommend, as was the high tea we attended. Beautiful. Any business in this day and age, who does not want customers feedback, in my mind, says they disrespect and discount legitimate concerns. Surely any business wants to know and respond to concerns. Not so Carnival Legend apparently. That is really sad. The running out of sakes of wine by the glass is a good case in point. If it was that popular they would know that opening a bottle and selling by the glass, would recoup more money for their trouble and satisfy customers. Crazy stuff. I for one will never sail with Carnival again. Sick of the lines, sick of warm dinners, sick of tea obviously made from water from a hot water service rather than heated cold water - tasted terrible. And no quality system in place to handle complaints in this day and age is ludicrous. Lifts were speedy and reliable, tv service was OK, WiFi depended on access to satellite so if cloudy it was super slow, an outbreak of the cold hit the ship and first there were around 400 passengers affected, then 1000, then at least 1500. Many visited the ships doctor. Some contracted pneumonia, collapsed lung etc. It was an epidemic. I do not know what they were advised but it would have been ideal if they had all been advised to stay in their cabins! It spread like wildfire. I might add that one of our wait staff the second night dining in Truffles, had a heavy cold and was sniffing and coughing while serving dinner! Why isn't this sort of thing supervised? In summary no more Carnival. Read Less
Sail Date April 2019
Excellent cruise again. Easy embarkation. Our suite was perfect. The food and service were perfect. Entertainment was top notch. Disembarking was easy and very quick. We loved being on the ocean for a total of 10 days. ... Read More
Excellent cruise again. Easy embarkation. Our suite was perfect. The food and service were perfect. Entertainment was top notch. Disembarking was easy and very quick. We loved being on the ocean for a total of 10 days. Really the only thing disappointing was that we were not able to get off the ship at the stop on Maui as it was by tender boat and my husband is handicapped so he was not able to get on the tender. However, we were able to watch whales and dolphins and seals from the ship which was wonderful. We received wonderful service from the staff on the ship and were always treated with extreme care and concern. The entertainment was great. The shows were Vegas quality. They are always packed but Princess does a good job setting aside seats for this disabled and their partners. We will try to do our future cruises with Princess. Read Less
Sail Date March 2019
Don't bother going on this cruise liner...…...staff were very good on the whole but nothing else was!!!!! FOOD - no diabetic or low calorie choices, even the packet breakfast cereal was high sugar. Bread was stale, fruit and ... Read More
Don't bother going on this cruise liner...…...staff were very good on the whole but nothing else was!!!!! FOOD - no diabetic or low calorie choices, even the packet breakfast cereal was high sugar. Bread was stale, fruit and vegetables not ripe. We arrived at 6pm for dinner and they had just opened the casual dining café....the food was cold!!!! even the French fries were cold?????!!! PAID FOR DRINKS PACKAGE - but each drink was taxed so even if you chose a drink below the stated $15.00 limit once they added tax and service charges you ended up with a charge on your account. SMOKING AREA- only one for the whole ship....and it is a big ship! The area allocated was small, hard to get to for older passengers or those with disabilities or those not good climbing two lots of stairs with buffeting winds as it was aft and on deck 13, totally unprotected from the elements!!! CABIN- LAYOUT & SIZE OK. Rooms were not ready till approx 4.30pm. Our balcony door could not be locked and on one night because of rough seas I had to get up 6 times/ grab the curtain pull it back inside the cabin and shut the door. I was travelling with my elderly mother who attempted to do this when it first happened and she fell and could have SUSTAINED A SERIOUS INJURY AT 87 YEARS OF AGE! When I rang guest services there was no answer although I tried several times to report the faulty door. The next morning I went to guest services and complained....late that afternoon a workman came to replace the locks and stated he had been VERY BUSY AS MANY DOORS HAD TO BE FIXED!!! Towels and sheets were not changed throughout the 7 days. Toilet broke down on the second day and was not fixed till late that afternoon approx 4pm so had to access the public toilets all day!!!! Hand basin plug not functioning and could not drain the water out of handbasin. Again was not fixed till late that afternoon. LIBRARY - unable to get library books out on weekends and only after 5pm weekdays....what? most people want to sit on deck , relax, lap up what little sunshine we got and read a book IN THE DAY TIME??????? And as we were stuck at sea it would have been nice to get a book and read for the day as there was nothing else to do!!! ENTERTAINMENT - very poor, stuck at sea for two full days, unable to dock anywhere and no extra entertainment organised to help pass the time. The shows we did see were amaturish and short (one only just over half an hour). No movie theater or big screen. PORT & SHORE EXCURSIONS - We were suppose to dock in six ports and got to call into two apart from Honalulu were we joined the cruise........ Read Less
Sail Date February 2019
The ship is "old" but don't let that stop you. We didn't mind the pink decor. The crew was great. The people that served food in the MDR were great and once they got to know you, they would make suggestions on what ... Read More
The ship is "old" but don't let that stop you. We didn't mind the pink decor. The crew was great. The people that served food in the MDR were great and once they got to know you, they would make suggestions on what they think you would like. The hostess who seated you in most part were very nice. There was plenty to eat; as this was a "journey" cruise. On sea days they either served breakfast, lunch and dinner in MDR or brunch and dinner in the MDR. The food on the lido was pretty good and there was a larger selection including Mongolian Wok and Indian everyday for lunch. The cruise had a mid-night buffet and a chocolate buffet bot at night and during lunch. They were special. The entertainment was hit and miss. The ports were fine except we didn't go to Kona as "the waves" were too strong. Read Less
Sail Date January 2019
We've been on this cruise before, and it is by far the best cruise for pure relaxation. The ship was showing its age a bit, but everything was still nice. The rooms (balcony A317) were roomy, comfortable, and the balcony was great. ... Read More
We've been on this cruise before, and it is by far the best cruise for pure relaxation. The ship was showing its age a bit, but everything was still nice. The rooms (balcony A317) were roomy, comfortable, and the balcony was great. Our steward, Ricardo Hernandez was beyond great. On the first day, when I met him, I requested ice 2x daily, as well as bathrobes for my wife and I, and this was done immediately, and he never failed to put the ice in the room. My wife had a problem with the pillows, and he helped solve this by the 3rd day. I find the dining on Princess in general, and this trip was no different, to be excellent but not really outstanding. (If it were, I'd probably give a 5.) We enjoyed all meals, and the Crab Shack dinner was well worth the price, lots of fun and our Jr. Server, Madhu, was excellent. We had some requests for dessert, like can he get some cookies from the buffet and lots of whipped cream for me. it would've been very easy for him to say that we were limited to what was on the menu, but he didn't. Off he went to the buffet to get exactly what we wanted. The entertainment was great also. I only have one complaint with PCL's entertainment. If you don't like to dance or go to the casino, the ship pretty much closes up after the main show. We LOVE what Carnival does, with their comedy routines late at night. Having been of a number of cruises, I must say that the service from top to bottom on this ship was way over-the-top outstanding.The best Ive ever experienced on a cruise, and we would definitely go again--on this cruise and on this ship. Only real problem was the internet. Like on many ships, it sucked. Read Less
Sail Date January 2019
First time cruiser, so much of the information below was gleaned from that perspective. I'm a planner, and want to have information before a trip begins... We chose this cruise because my mother (Deaf, senior citizen, mobility ... Read More
First time cruiser, so much of the information below was gleaned from that perspective. I'm a planner, and want to have information before a trip begins... We chose this cruise because my mother (Deaf, senior citizen, mobility impaired) wanted to see "all" of the islands, for the last state on her list of visiting all of the United States. Of course, seeing ALL of the islands isn't possible, and inter-island transfers are prohibitively expensive, so we chose to do the NCL cruise. My parents have been on an NCL Alaskan cruise, and were happy to go again. My husband and I have never wanted to do a cruise, and this experience cemented that opinion. Yes, it was handy to unpack once, have food available when wanted, and to be moved from island to island. However, there were well over 2,000 guests onboard, and there are ALWAYS people EVERYWHERE. Getting on and off the ship was quite time consuming, and the tendering in Kona caused my mobility impaired mother to have to stay on the ship (and this tendering was NOT advertised in the materials, nor was it included in the 'before you sail' documents). We had a few other suggestions for improvements, but the cruise did the job of getting us to 4 separate islands. On the flip side, the times when I interpreted (sign language) for my parents, the staff were very accommodating and welcoming. This included the mandatory drill, shopping, disembarkation, embarkation, and dining. The cabin they were in was for disability, but not for Deaf/Hard of Hearing. The ship provided a mobile door unit (lights up when the door is knocked upon), and our steward changed the batteries on the second day. It worked well after that. Because the excursions through NCL were crazy marked up, especially for a group of 4, we rented a car in each port, except for Honolulu. That process also took upwards of two hours for waiting for/riding the shuttle, rental, gassing up, and the return shuttle. Even so, getting a car was the best choice. We got to do what we wanted, when we wanted, without being with a crowd of co-passengers. Even with the car rental fee, we saved money over paying NCL prices for tour tickets. Parking overnight was explained by shuttle drivers...obviously much more up to date than comments online. No problems with that in the 2 locations that were overnight in port. (Maui was overnight parking at/by the airport, use the shuttle to get to/from the ship; Kauai was at the ABC store just down the street ($20) or on that street (free)--a walk of 2-3 blocks. Easy. We booked a Maui Gold Pineapple tour (excellent), and were able to bring our complimentary pineapples onboard. Hawaii has a contract with airlines so that they can be carried on a flight with no extra charge. Our steward "G," was AMAZING, and helped to redeem the onboard experience. I'd hire him in a heartbeat for ANY job. We were aware that cruise lines are all about entertainment, including programs for kids, programs/shows for adults, and shopping. There are a variety of shops onboard, and similar shops at ports. I know that in Juneau, the cruise line owns many/most of the shops at the port...so am suspecting that may be true on Hawaii, as well. Go away from the port to shop, or to get a true Hawaiian experience. We met many amazing locals by exploring. The shows were really geared toward people who enjoy the Vegas-type experience...or summer camp on steroids. We went to one, and that was enough. With a full day and a good dinner, we just had quiet evenings in our cabins. My parents got a balcony cabin, so we all enjoyed the views. We chose a Luau at Lahaina, and it was wonderful! I looked at the pictures from the cruise-sanctioned event on Kauai, and it didn't come close to the excellence level of the Old Lahaina Luau. Again, a car is necessary to do most activities not provided by NCL. The end of the cruise included a swing by the Napali coast. Fortunately, my parents' balcony room was on the port side, as that's the side that saw the coast (luck of the draw, as that information is not provided ahead of time). The coast is beautiful...we left port at about 2:00, arrived there at about 5:15. We wish we'd had that time frame, as we had dinner reservations at 5:30. It was nice that the windows at La Cucina are on the port side, as well, so we could continue to view the spectacular scenery. If you are at all sensitive to wave motion, do NOT book a cruise. It wasn't stormy, but MANY guests were seasick the first couple of nights (staff, too). The seas weren't flat, just had swells. The movement of such a big boat was amazing! Passengers were laughing down the hallways, because we all looked like drunkards. This made it difficult for my mother, who uses a cane for stability. She had to hold on to the railings, or to us. Hand rails are missing across doorways, so when the ship is really rolling she held onto us. The 2 nights sleeping in port were lovely, no movement. Food: There is a staff member standing at the doorway of the buffet to squirt sanitizer into everyone's hands. There are stations as well, but many passengers go right on by. And then you see the people who sneeze all over their hands and touch things. Sigh. The buffet food was ample and had many choices. The burger buns were amazing, and the rest of the food was chain hotel average to above average. Breakfast pastries and soft serve ice cream only offered on one side. LOTS of people, and many don't seem to understand that there are LOTS of people, and so should be not standing stock still in the middle of everything, looking at what to eat next (or shouldn't just push in to the front of a line). Or standing in a group, having a conversation. Watch out for people who allow their children to run. Be prepared. Don't expect to be able to get through quickly. We ate Friday night at La Cucina ($$ on top of the "complimentary" dining), and it was worth it. Not excellent, but very good, and the windows provide great views. The setting was much more intimate than the buffet area, and the service was stellar. Beverages: Only water, coffee, tea, orange/cranberry/apple juice, milk and lemonade were available with the cost of the cruise. All alcohol is extra, as is pop/soda/coke. I can understand the alcohol, but soda? That's cheaper than juice and milk! It's $7.95 per person, per day for soda! The alcohol is priced at hotel bar levels. The drink of the day is $8.95, about a dollar less than the regular price, and each day's offering is listed in the newsletter. They aren't stiff drinks, but not watery, either. There was a whiskey tasting "class," which turned out to be all Jack Daniels products. The lecturer passed along misinformation, but overall a nice hour. $19, and totaled about 2 shots. If you desire to drink, do it onshore. Or, buy wine at the market and pay the $15 corking fee, it will save you big bucks. Wine: A bottle that I know is under $10 at the grocery store was on offer for almost $50. Glasses start at about $8. 2 days after the cruise was underway, a "Vino" package was mentioned in the newsletter (not online prior to cruising), which turned out to be a choice of 4, 6, or 8 bottles for a flat price (tiered for expensiveness of the wines). I don't know if it was available from the beginning; talk to a bartender or server for information. All of the above said, we're glad we chose to do the cruise, because it enabled us to see 4 of the Hawaiian islands. It was very much like being in a huge, all-inclusive resort. Not our cup of tea, but it served its purpose, and I know that there are (obviously) people who desire that type of vacation. We loved seeing Hawaii, and had a great time with my parents. Read Less
Sail Date December 2018
I would never suggest this cruise. The sea days sucked. 1 or 2 sea days aren't bad but 4 or 5 at a stretch is too much. If your under 70 you will feel like a teenager. I have never seen more elderly people in one place at a ... Read More
I would never suggest this cruise. The sea days sucked. 1 or 2 sea days aren't bad but 4 or 5 at a stretch is too much. If your under 70 you will feel like a teenager. I have never seen more elderly people in one place at a time. 1 lounge area was nicknamed "Gods waiting room" The ship was very outdated and had very few activities like newer ships have. The service and food were great! Don't waste your money on any internet package. We bought a "streaming package" You could barely get dial up speeds. A total waste of money. Take a laptop with at least 30 good movies because you will be bored to death! Be sure to take a HDMI cable. I said that I would never do another princess cruise the last time and I haven't changed my mind. I canceled my Alaska cruise and booked on RC. Read Less
Sail Date November 2018
Sailed out of San Francisco with a couple of rough days at sea (thank you cruisecritic reviewers for the fair warning) during the first couple of days. Weather changed from chilly to nice and warm when the seas calmed. The four sea days ... Read More
Sailed out of San Francisco with a couple of rough days at sea (thank you cruisecritic reviewers for the fair warning) during the first couple of days. Weather changed from chilly to nice and warm when the seas calmed. The four sea days going over seemed long, but then a different port each day seemed pretty hectic. Thanks to Princess' miscommunications about their excursions not being wheelchair accessible, we booked all excursions through directly through Roberts (one of the Princess contractors for excursions.) The Roberts excursions were all very professional with very knowledgeable drivers. Roberts' own excursions were on vehicles separate from those used for the Princess excursions, but the company was very accommodating. On Kauai, they did not have any minibuses with wheelchair lifts available (Princess booked them all, though Princess said that the wheelchair accessible excursions had been cancelled,) so to accommodate us, Roberts sent a 54 passenger coach with a baggage compartment for the wheelchair, even though there were only 19 people booked for the excursion. The destination experts, Rowena and Brian Valdez were residents of the Big Island (and Las Vegas) and were able to provide good information about each port, and also on-board enrichment activities and entertainment. Naturalist Gloeta Massie provided mounds of information about wildlife, just as she did on our Princess cruise to Alaska two years earlier on the Grand. Additionally it seemed that Gloeta was only Princess employee, other than the room steward, that wasn't trying to sell us something at every opportunity. Princess' practice of trying to sell shoddy goods to passengers at every turn is just plain annoying, especially the poorly made merchandise that was probably rejected by Wal*Mart buyers for poor quality. Food in the Horizon Court was good for breakfast if you didn't make it to the dining room by 9AM. Only ate dinner at the buffet once, and it was horrible. The only palatable place for dinner was in the dining rooms or one of the specialty restaurants. Service was attentive in all of the food service areas, though having the waiters trying to peddle low quality wine and wine tastings got to be annoying after a while; fortunately they did eventually quit doing that. Don't understand why they don't serve the same food in the Horizon Court that they serve in the dining rooms, after all, no matter how it is presented, it is institutional food that is prepared in large quantities. Seems that Princess must be providing sales incentives (or quotas) to some of their employees, since many were creating their own sales opportunities, such as photographers charging passengers extra for photos, even though they had purchased the all-inclusive photo package, or charging people extra for digital copies of images even though the photo clearly indicates that purchase of the photo included a digital copy. Seems that there is a new sales gimmick with a mass "renewal of vows" ceremony, to sell photos and videos. The obligatory Jones Act stop in Ensenada for 4 hours was probably about 3 hours longer than it needed to be. While there is no law in Mexico that requires people with disabilities be treated equally, it was pretty disconcerting to hear that the bus drivers were refusing to board people with wheelchairs because they could make more money putting people into the seats that would have had to be raised to accommodate a wheelchair. But the trip back from Hawaii to the mainland was smoother since it was on a different route. And whomever was in charge of weather in the islands did a great job of insuring that it rained in the morning before arrival in each port. Read Less
Sail Date November 2018
My second time taking the Hawaiian Cruise with Princess Cruises, I loved the Star Princess Ship, the Captain friendly always with great attitude the Cruise director amazing, value for the money outstanding food, drinks and entertainment ... Read More
My second time taking the Hawaiian Cruise with Princess Cruises, I loved the Star Princess Ship, the Captain friendly always with great attitude the Cruise director amazing, value for the money outstanding food, drinks and entertainment every night was great Casino play every night and the ports what can I say, beautiful Islands in Hawaii. Staff makes you feel like a family trip always there to help with what ever your needs or heart might desire, I would definitely will take this cruise again, my son has Dow's Syndrome all the staff and people among the ship made him feel special and where extremely friendly the staff at the cafe always ready to take his order and at the Princess Theater all the attendees the day of his birthday as he was wearing a its my birthday shirt sang happy birthday to him outstanding crow and staff, extremely satisfied and will always recommend Princess Cruise Read Less
Sail Date October 2018
Old, dated, stained. Felt like an old Travelodge hotel.Low value. cannot compare to our other 3 cruises with Holland America. We repent Holland America, never again will we sale with the Dirty Princess. Our stareroom steward was great. The ... Read More
Old, dated, stained. Felt like an old Travelodge hotel.Low value. cannot compare to our other 3 cruises with Holland America. We repent Holland America, never again will we sale with the Dirty Princess. Our stareroom steward was great. The stateroom was worn out, the window curtans didnt fit properly. THe food in the Horizon buffet was almost un eatable. THe other resteraunts on board were better but disappointing in many ways. Check your room key card when you use it. Staff gave the wrong key card back to customers and cause lots of problems. Entertainment leader Jen was awesome but most of the entertainment was just so so. When we dis embarked the ship in Vancouver we had to Walk off because our connection was at 11am and we had no help from staff at ALL. My wife and I are in our 70s and I am disabled and we pleaded for help getting off boat but we were ignored by the staff. My wife and I had to drag and push our 5 bags down 4 decks and gang planks to a taxi. Worst expierence we have ever had. Read Less
Sail Date October 2018
We took this cruise because my husband is wholly dependent on a walker due to his rehabilitating from two broken femurs (thighbones). It was convenient to where we live and didn't involve air travel. In addition, it was mostly sea ... Read More
We took this cruise because my husband is wholly dependent on a walker due to his rehabilitating from two broken femurs (thighbones). It was convenient to where we live and didn't involve air travel. In addition, it was mostly sea days. It started off badly, with the wheelchair supervisor slamming the footrest down on my husband's shin while assisting him into the chair. He didn't apologize or offer a band aid to quell the bleeding. We waited more than an hour for an attendant to get us to the room. The ship is really too long for someone with difficulty in walking any distance with a walker and that is my own fault for booking it. There was a helicopter rescue while at sea and we were denied access to our room for 5 hours. The announcement came while we were at breakfast and we couldn't get to our medications, reading materials, glasses. There was just about no place in the public rooms to sit (all occupied by the three floors of people who were evacuated) and we finally found the last two chairs in the library. This my 4th helicopter rescue at sea and we've never been denied access to anything but the immediate area. We could not attend some activities due to not being able to get from one place to another to get to an aisle or otherwise accessible seat for my husband. The Lido Deck was continually crowded--seemed like it was poorly arranged and not adequate for the volume of passengers. Upon disembarkation, we were kept waiting for over two hours for a wheelchair attendant; we were supposed to be off by 9:00 a.m. and it was after 10:00 a.m. when we finally got off. I had pleaded with the person doing the scheduling that we were in danger of missing our bus. We were the last two loaded on the bus. Our waiter literally ran between tables. It would appear to me that help is stretched very thin. Service was good. Our stateroom attendant was excellent. Our cabin was one of the nicest we've had since needing an accessible one--double sized balcony. The theater has no center aisles, is not tiered on the main floor. The seats are so broken down my husband said he felt like he needed a seat belt to keep from sliding forward. The rows are so close together that no one could possibly pass in front of the seated person who must stand each time. We're through with Princess. Read Less
Sail Date October 2018
This ship goes to fantastic Islands like no other! You will want to go back right away as soon as you leave them! The Cruise Director and staff on this cruise work very hard to make sure all the guests are well entertained. The food in ... Read More
This ship goes to fantastic Islands like no other! You will want to go back right away as soon as you leave them! The Cruise Director and staff on this cruise work very hard to make sure all the guests are well entertained. The food in the dining room is superb! The Captain and his team were detained in their journey when a passenger became deathly ill and after travelling a whole night on the way back had to turn the ship around and head back to the Island to meet a helicopter that would pick up the ill passenger. This was all done very professionally and the Captain managed to get us back to Vancouver at the expected time anyway!! Pretty smooth sailing all the way! Embarking and disembarking was made very easy by spreading out the clients across the ship with numbers and colors. The excursion to Germaine's Luau in Honolulu was spectacular! Unfortunately ours got rained out but they handed us all good sized rain ponchos to keep us all dry! I hope to return to Hawaii someday, it was spectacular! Read Less
Sail Date October 2018
We choosed Norwegian cruise line for their itinerary in the Hawaiian Islands. At that price, we were expecting something really nice. It cost us above 4800$ CAD for 2 persons. Flight not included. The cabin was ok, normal typical ... Read More
We choosed Norwegian cruise line for their itinerary in the Hawaiian Islands. At that price, we were expecting something really nice. It cost us above 4800$ CAD for 2 persons. Flight not included. The cabin was ok, normal typical inside cabin. Nothing bad to say about it and about the lady that took care of us all week. She did a good job. Food... OMG!!! The food was terrible. What you eat at the "A la carte" restaurant is the same food that you will find at the buffet but instead of going yourself, you have 2 waiters bringning it to you. The specialty restaurant, it cost us 80$ US more and we did not eat everything. Really disapointed. The steak was ok but dry, the mashed potatoes had garlic in it... I should say, the garlic had some mashed potatoes in it... Not good. The ship itself, not really luxury. On arrival, one pool was close and the water of the other one was foggy/blurred/grennish.... They painted the one that was close and when they put water in it, you could see the difference. New water and water I would never go in...... At port, we could notice that the ship needed paint. On decks, they did reparations but the finition was not there. Staff did not weems happy to work on that ship. One staff told us that the pop fountain machine at the buffet had been broken for 3 weeks. We had issues with our toilet and the staff said that there is toilet issues throught out the ship..... We could see rust on exterior deck. Rust that had been there for a long time. I cruised with Royal Carribean and never saw rust, food was amazing and service too... and for half the price of the Pride Of America. They are wheelchair friendly but it`s hard to get around as not all elevator goes on all deck and for someone in a wheelchair smoking, it`s a challenge to get to the smoking area. The itinenary is beautiful, the Islands are gorgeous, Hawaii has a lot to offer but I think Nowegian knows that they are the only one offering that cruise and just don't care about the rest. So the ship is called the Pride of America.... They should not be proud of it. As a travel agent, I would not recommand this cruise. You'll pay way to much for what you'll get. Other cruise line have lower price and the quality is way better. I don't think I would try any of the other cruise Norwegian has to offer. Read Less
Sail Date September 2018
We really enjoyed our trip on the POA. We've done other NCL ships before but not this one. This ship is meant to stop/port multiple times but unfortunately because of hurricane Lane our port days were cut short. The Captain, ... Read More
We really enjoyed our trip on the POA. We've done other NCL ships before but not this one. This ship is meant to stop/port multiple times but unfortunately because of hurricane Lane our port days were cut short. The Captain, staff, and crew really made us feel safe and the ride wasn't too bad. Overall our room wasn't too bad, the bed was nice and we had a good view. Because there's not a lot of ports that a ship can port at in Hawaii some of them are more industrial so the views from out window weren't as nice but it doesn't matter much as you're off the ship exploring anyway. the food was pretty good at the restaurants. We had food in all the free options and we tried the Japanese restaurant which was a lot of fun and tasty. The entertainment on the ship was easily the best part of the cruise and really helped make the extra sea days go by. The cruise director Jami and assistant cruise director were awesome. The production shows were ok and the comedian was very funny but the best was the magician Kyle Marlett. He was hilarious and spent a lot of time with the guest, really made us feel special. Overall, the cruise was fun and we really enjoyed it. We are hoping to come back again just not during hurricane season haha! Read Less
Sail Date August 2018
We had an amazing time on the cruise! We’ve never been to Hawaii before but have been on other NCL ships. This ship is smaller and older but still nice and feels more homey than other ships we’ve been on. The food was pretty ... Read More
We had an amazing time on the cruise! We’ve never been to Hawaii before but have been on other NCL ships. This ship is smaller and older but still nice and feels more homey than other ships we’ve been on. The food was pretty decent in all the free locations and very good in the paid restaurants. We really enjoyed the stake house. The Japanese restaurant was also very yummy. The entertainment and shows were great, the one that stood out was the magician Kyle Marlett. Best magic show we’ve ever seen! They Comedian was also very funny. The crew was pretty great. Most of them being American. You can tell they work hard long hours. We did some activities off the ship. The black sand beach was fantastic. Overall we were very happy with the cruise. No other cruise let’s you see Hawaii like NCL so it’s worth the money. Read Less
Sail Date August 2018
Aloha Cafe was the buffet - open most of the day. Frankly this was a pleasant surprise, several items the whole family found to be very good and worthy of having again and again. That's the good news. The disappointments start with ... Read More
Aloha Cafe was the buffet - open most of the day. Frankly this was a pleasant surprise, several items the whole family found to be very good and worthy of having again and again. That's the good news. The disappointments start with the bar service - on several occasions I showed my unlimited soda plan card to the bartender and he then actively ignores me, serving other customers until I left in disgust. Not the type to make a scene myself. Not just my experience - brother in law ordered beers and was left standing at the bar for 20 minutes when the tender went off and disappeared. In one of the shows waitress took my room key to run a tab and then LEFT THE ROOM. Went to work a different bar and kept my room key in her pocket. I was left steaming at the bar for 30 minutes until a supervisor could track her down. Meanwhile my mother-in-law, wheelchair bound - wanted desperately to leave the tacky show that was going on but we were stuck there until I could get my room key back. Exceptionally poor bar service demonstrated in several bars and shows over the entire week. I think the only hope of getting any good bar service is to tip cash with every drink - the gratuity plan where you pay end of week just isn't enough to get the attention of the bar and wait staff on this boat. Entertainment on our particular cruise was not up to the quality of several other cruises we've done. Two shows hosted by the staff were really lame attempts to occupy guests while not spending money to hire actual talent. Poor taste, tacky, and lame --battle of the sexes, not so newly wed game, magic show, comedian--all were sub-par. Read Less
Sail Date July 2018
First off, the staff was great. Everyone I met was fantastic. That was the best thing going for Norwegian. However, the food was most disappointing. Food items such as the corn on the cob was chewy, fish / meats were over cooked, ... Read More
First off, the staff was great. Everyone I met was fantastic. That was the best thing going for Norwegian. However, the food was most disappointing. Food items such as the corn on the cob was chewy, fish / meats were over cooked, potatoes were dry & even deserts were unbearably sweet. I also didn't like that a lot of the places were a separate charge. I came on a cruise to not worry about charges not take on more. It's really annoying to have to ask if everything is charged. Also, I have been on Carnival & Royal Carribean (RC) so I was comparing Norwegian to them. Carnival is a cheap cruise so you get what you pay for but I thought their ship had much more livelier parties and events. It seems the events only catered to a small group (10 people or less) while the rest of the group just watched = not engaging. RC's food was the best. I had breakfast, lunch, & dinner and was completely satisfied every meal. The staff were friendly and we had the same people so they knew us well. I appreciate the flexibility of going to dinner at any time but there is no connection with the waitstaff. That equates to better service for the guests and better tips for the staff. Also, the ship didn't have as many ammenties as RC. I remember 2 large pools onboard so if one was packed then we can go to the other. Housekeeping staff needs work. I never saw my staff and they would clean at weird times and I only got 2 towel animals out of 7 days. I don't really care about the animals but if you are going to do it, do it right. There were some events but not as many as I would have liked. The shows were good but need more of them. Overall, I wasn't too impressed with the Pride of America. I really enjoyed Hawaii but if I could do the same cruise, I would probably do it with another cruise-liner. MVP Staff: Andre (event staff), Chelsea (butler), Roberto (Skyline Restaurant) & amazing African-American dancer with fade haircut Read Less
Sail Date June 2018
I had taken this cruise before, ten years ago, and it was wonderful. American Airlines caused us to not land in Honolulu until 6:15 p.m. We had time to make it to the pier by 7:00, but the ship sent a rep from a tour company to console us ... Read More
I had taken this cruise before, ten years ago, and it was wonderful. American Airlines caused us to not land in Honolulu until 6:15 p.m. We had time to make it to the pier by 7:00, but the ship sent a rep from a tour company to console us (and others) rather than taking us to the pier. We found out later from another cruiser that the ship actually left port early and was already gone by 6:15. They left early with full knowledge that we and others were going to be cutting it close because we (and others) called and notified them 8 hours in advance. American Airlines provided us with a hotel room in Honolulu and flew us to Maui the next morning at 5 a.m. where we had to wait for two hours because the cruise port wasn't open yet. When we finally arrived at the ship, nobody apologized. Nobody even acknowledged our ordeal. Nor did they offer anything in the way of recompense (onboard credit, a dinner in one of their restaurants, free alcohol, etc.) When we got to our room, we looked at our shore excursion envelope and found that 3 of the excursions we had booked would not accommodate for our walkers...even though this stipulation wasn't mentioned in any of the descriptions on the NCL website...which we had read carefully and never would have booked if they had said this. Why would people with walkers book excursions that state in writing that they will not accommodate walkers? And, rather than apologizing for our continued disappointment, the shore excursion agent on ship claimed that the website did say this, basically accusing us both of lying. She claimed that it states that all excursions above activity level one said this. But, they didn't. They said that it may require significant walking with steps and uneven terrain, which I can handle with my all terrain walker. She did manage to get us on two of the excursions by "calling in favors". But, we had to change the others at more expense. She claimed that this rule was because of liability. But, we realized that it was actually a space issue. All of the excursions that utilize large busses with storage compartments will accommodate walkers. The excursions that utilize small vans that have no storage refuse to accommodate walkers. So, at the end of the day, it was about profit...about packing as many bodies as possible onto those vehicles. The Aloha Buffet was a nightmare for both of us. It was crowded and unorganized which is to be expected, but made worse because there was no designated area for disabled persons with space to park walkers and wheelchairs. Rather, there were "disabled only" tables scattered around close to the walkways. We actually had an employee come and tell us that we would have to move our walkers out of the walkway. Where did he expect us to put them? Plus, there were no employees walking around to go get things for people or refill drinks, etc. which is common on other cruise lines. I actually saw one older lady with a cain fall down because there was water on the floor. My co-traveler is allergic to onions. There was no information at the buffet about what ingredients each dish contained. When she got tired of eating hot dogs, hamburgers, and making her own "onion free" sandwiches out of whatever she could find, we ultimately gave up and started going to the dining room whenever it was available (but it often didn't open early enough for breakfast before our excursions). And, the waiters in the dining room didn't know which options were onion free. Rather, they had one "allergy" waiter who covered both dining rooms to help those with allergies make the right choices. He, of course, couldn't do it well because he was only one human being trying to service two large dining rooms. Every evening, we would try to use the hot tubs after returning from our excursions. Around 6:00 pm, employees would start stacking up the chairs and closing down the poolside bars. When I asked about this, the staff member with insignia said that they had to do that in order to sanitize the deck, which was required by law. When I pressed about why this was being done so early, she admitted that it had to be done while the swing shift employees were still on duty; basically because they didn't have a night shift crew anymore. So, we were being denied use of the pool deck because NCL didn't want to pay late night workers to clean it after cruisers were asleep. Also, hot tubs are supposed to be "hot" by definition. We only encountered one that was actually hot one time during our cruise. And, cruisers didn't have access to the temperature controls. I brought this to the staff's attention twice but nothing was ever done. It's the same old corporate greed that I see everywhere. They're all laying off workers and pretending that they can provide the same service with fewer workers who are being paid poverty wages. It was obvious that, at some point, NCL made the decision to sacrifice service for the sake of profits...and it shows. I would not recommend this cruise to anyone over the age of 60, anyone with mobility issues, or anyone with food allergies. If you have no health issues and don't really care about service, then NCL is the cruise line for you. Several days after we returned home, I checked my credit card online and found that NCL had refunded about 2 grand from my card, which I appreciate. But, it would have been nice if they had indicated that they were going to do this. Perhaps, I could have enjoyed the cruise better if I had known that some money was going to be refunded to make up for being left behind. My attitude would have been much more positive if, when we finally made it to the ship in Maui, someone from NCL had met us outside with a complimentary drink, a bellman to take our luggage into the ship, and an apology. But, it appeared to us that nobody cared at all about our ordeal. Total lack of professionalism. Read Less
Sail Date June 2018
Hawaii Celebrity Solstice review April 29 - May 11, 2018 We had a enjoyable cruise despite some bumps along the road. We embarked in Honolulu. The lines were short but the woman we had checking us in just couldn't get it ... Read More
Hawaii Celebrity Solstice review April 29 - May 11, 2018 We had a enjoyable cruise despite some bumps along the road. We embarked in Honolulu. The lines were short but the woman we had checking us in just couldn't get it together. We stood waiting for her to check us in. It took 30 minutes. We were not happy with that but couldn't do anything about it. Finally, we got on board. They were giving out Champagne and mimosas as we boarded. The ship looked great. It shined and sparkled. The rooms were not ready yet. So we found some lunch and then found a comfortable place to wait. We had the Classic beverage package and enjoyed some drinks while waiting. We booked a handicapped accessible cabin on deck 11 Aqua class. I use a scooter to get around as I have muscular dystrophy. The cabin was barren as usual for handicapped cabins but did not have enough storage. We had only one closet and only 4 small drawers. The balcony had a lovely built in ramp to get out to the balcony. We had two chairs and loved having matching foot stools for each. We spent may hours out on that balcony. The door to our room was automatic which was wonderful for me. It is so hard to drive my scooter and open the door at the same time. I found the whole ship to be wonderfully accessible. All the doors were automatic all around the ship. I was able to get everywhere. Waiting on elevators after shows were awful. I would wait for my turn however able bodied people wouldn't let me get in the elevator. By the time I was able to get to elevator door it was full of able bodied people. I would have to wait and wait. Most of the time I would have to travel to the back of the ship just to find an elevator. Then had to travel back to the front of the ship where our cabin was. I would have loved to travel the stairs but my disability makes it impossible. We booked no excursions thru the ship. We booked them on shore. Much cheaper and just as good as ship excursions. Since we were in Aqua class we were able to eat in the Blu restaurant. It was open for breakfast and dinner each day. We went to breakfast there a few times, however, I like waffles and Blu didn't serve waffles at breakfast. The buffet did serve waffles so we preferred to eat there. The buffet was quicker too. The buffet food was delicious. Two lunches in the buffet they had fish and chips which were wonderful. We ate all our dinners in Blu. The food was good. The waiters were very nice and knowledgable about the menu and food. I liked having a cosmopolitan at dinner. After 3 days the wine waitress in Blu would recognize me and would always bring me my cosmopolitan with out me even having to ask. This made me feel so special. I went to all the shows. I was always entertained. My favorite shows are usually production shows but I found these productions shows to be lacking. I enjoyed all the game shows. The newly wed game and liar liar were hilarious. All the comedians were funny and clean. We experienced an earthquake in Hilo. We were on the ship at the time. The whole ship shook while we were at the pier. It was quite the adventure. Not for one man. I went down to guest relations to find a man yelling at the poor guest relations attendant. Earlier in the day he went on a ship excursion to the Volcano. He wanted a full refund. He couldn't understand how Celebrity would take passengers to a place that had earthquakes and that Celebrity should have known a earthquake was going to happen. I had to laugh. I don't even think all those specialists with all their expensive equipment knew that an earthquake was going to happen. I don't know if he got a refund or not. Getting a bar drink during the day was next to impossible. We would go to the pool bar to find one bartender trying to get drinks for 10 people in line. This was a daily thing. However, at the show room at night it was super easy to get a drink. The bar waiters were abundant. We had the classic drink package and liked it. The only drinks I couldn't get were at the martini bar. It worked for wine, beer and drinks of the day. I spent most of my money at the spa. I do not get the popularity of the Persian Garden. It was included in our Aqua class cabin. Lovely view but those tile chairs are hard and uncomfortable. I got two massages which were wonderful but expensive. I also got a facial. I was not told to buy this cream and that cream. No hard sell. Actually no sell at all. I really liked that. I also got my teeth whitened. It worked really well. I went 7 shades lighter. I was happy at the time but it sure doesn't last very long. I am now home and my teeth look the same as they did before the whitening. Next is the horrible problem we had in our cabin. Bugs. We found 7 in total. 3 we found in our bed. They were not bed bugs. I was told they got in thru our balcony. We did not leave our balcony doors open. Only when we went in and out. This really was a problem. I have been on over 27 cruises and I have never had bugs in my cabin before. Despite the bugs, and the earthquake we really enjoyed our Celebrity cruise and still believe that there is no such thing as a bad cruise. Read Less
Sail Date April 2018
I chose to take a Cruise to Hawaii with my sister, Jackie as neither one have ever gone on a vacation like this. Both of us have traveled and being many places. have seen the world through my 22 years of the military, but this Cruise was ... Read More
I chose to take a Cruise to Hawaii with my sister, Jackie as neither one have ever gone on a vacation like this. Both of us have traveled and being many places. have seen the world through my 22 years of the military, but this Cruise was the best thing and we had the best time of our life, fun Cruise activities, going to different Islands seeing the beauty of Hawaii. The Buffet style at Aloha so many people were rude and pushy. Embarkation very organized. Entertainment GREAT. The overall experience was OUTSTANDING. Hopefully someday could do another cruise with more family, but not booking with Collette they were a big disappointment. Going to the Arizona meant a lot to me as I have family who have served in the Military along with myself as Military Police, Chief Medic when deployed to Iraq 2004-2006. The snorkeling was the highlight of the trip for my sister and I as we loved swinging with the Green Sea Turtles, and the fish of Hawaii.. Read Less
Sail Date April 2018
Overall, the US staff aren't terribly interested in anything beyond themselves. Dont get the soda package... bar staff will ignore you if you have one of those stupid germ cups. Customer svc staff aren't good for much other ... Read More
Overall, the US staff aren't terribly interested in anything beyond themselves. Dont get the soda package... bar staff will ignore you if you have one of those stupid germ cups. Customer svc staff aren't good for much other than general direction to shipboard locations. Entertainment OK w comedian a highlight. The magician was either cheap, new, or someone's cousin. Hawaiian duet in Pink's were excellent. Food in main DRs was average at best, and one meal w frisee duck salad & grilled duck breast had no frisee & breast cooked completely backward (no fat rendered, but overcooked & dry). Buffet is like a low-end land feeding trough w pre-cooked items, stale breads, packaged egg scramble. One A meal in Liberty Grill (premium $). Brazil could win a suit against the Charscuria for defamation. Could never get cabin below 75 until early AM. Would not recommend. If you're not constantly shoveling more money, they just don't care. Read Less
Sail Date April 2018
The very best part of the entire cruise was the staff. To a person, each of them was helpful, smiling all the time, and very courteous. The 15 day round trip cruise was very restful and relaxing. The food was about as good as it can be, my ... Read More
The very best part of the entire cruise was the staff. To a person, each of them was helpful, smiling all the time, and very courteous. The 15 day round trip cruise was very restful and relaxing. The food was about as good as it can be, my wife and I have been on 5 cruises and that was as good as any. We chose anytime dining for the first time and loved it. We sat with different couples each night and loved them all. I am disabled and must stay in my chair all the time. This is where the Star Princess fails a bit. The ADA room has a balcony (that we paid extra for of course) and the lip out to the balcony was 5" high. I was unable to roll out, so I never got to enjoy the fresh air at all. The Princess Theater is large and wonderful, unless you need to sit in a wheelchair. They have exactly 4 spaces per side. We must have had 40 wheelchair users on the cruise. We ended up going over an hour early to each show just to have an area to see from. This is a much older ship and was not accessible for me to enjoy the Sanctuary deck at all. There is no elevator to that section, only stairs. Getting on and off the ship in Hawaii was embarrassing, debilitating and difficult at best. The ramps are very short which makes them steep. They have ridged slats to keep the foot passengers from slipping but it makes it WRONG for wheelchairs. This was the only area where the staff was short, pushy and not good at their jobs. They put someone in front and someone in back and pretty much shove you up and down the whole time yelling; and they do it all wrong but will not listen to the person who does it daily, me. The excursions were fantastic and every bus we used (ROBERTS TRAVEL) had a lift for disabled persons. The locations and themes were perfect sights for Hawaii and we booked separately with Roberts because Princess was sold out 8 months prior to the cruise. Booking the excursions separately saved us almost half the cost and Roberts is the same company the cruise line uses. The entertainment in the Theater was over the top. Their dancers and singers are 1st class and worth seeing every show. The behind the scenes staff (sound, lights and such) were professional and managed well. Theater has the best people on the ship. Other than the main restaurants I have to tip my hat to the Trident Grill. It is simple such as hamburgers, dogs and daily specials but he meat is well seasoned and is grilled to order. Great job! The buffet is what a buffet should be - tons of food. This is one of the places that the staff was over the top. Every time I rolled into line someone would be there to see if they could carry my tray or assist in any way. The area was wide enough for me to roll through and not hit anyone. That's a bit rare from many of my past cruises. Overall, I would do it again - even on this same ship. The staff and relaxation makes it all worth it. Read Less
Sail Date April 2018

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