We were looking forward to a 40th anniversary celebration. Unfortunately the condition of this ship took much of the pleasure from our trip away. From the state room, which had a toilet that frequently didn’t work, with a speaker that also failed to work and balcony railinging with paint sloppily applied. The shower hot water was occasionally not available. About a third of the gym equipment was ...
The itinerary was, on the face of it very appealing. But apart from Costa Rica and the two stops in Mexico the rest were a waste of time. The only saving grace being the Panama Canal experience. The ship itself was a complete disaster, delays boarding, luggage held until late at night, stateroom filthy and not prepared. This ship should never have sailed after significant problems on the previous ...
We usually cruise with RCCL, but they weren't going through the Panama Canal when we booked this. For the most part, the employees were very good...in some places, they were excellent, especially on Deck 5 at Cafe al Bacio. We had friends cruising with us, who unfortunately had to leave for medical reasons halfway through the cruise. We were told by 'Guest Services' that we HAD to pack up their ...
Ship and entertainment, as well as on-board activities were very poor, and well below industry standards.
Ship has been allowed to decay.
Entertainment was good 5 nights of 15.
Food was marginal.
Celebrity upsells continuously - I'd estimate 15 -20% of cruise time/activity went to selling.
the following additional comments are just to satisfy CC minimum limit.
Celebrity did a ...
For an on-time ferry that gets one from Florida through the Panama Canal and on to the Western South American coast and around the Horn, this was a good fair priced choice. Most happy-go-luckys would like it. The Capitan (and local Pilots) drove the boat well. The working staff (below Management Level) were dedicated-excellent!! The boat ("Ship" implies more than physical grandeur) was clean and ...
My wife and I took the 15-day cruise on December 9 from Fort Lauderdale to Cartagena, Colombia; the Panama Canal; Manta, Ecuador; Lima, Peru; and Arica, Chile. It concluded December 24 in Valparaiso, Chile. We have traveled other Celebrity vessels, but the Infinity proved a comparative disappointment.
To begin with, there were necessarily nine days at sea. Many travelers filled the time ...
for our 14th cruise we decided to try a "step up" from RCCL and try Celebrity. I must say we were very disappointed in our whole experience. The ship has had a recent updating so it was clean and pleasant looking. however the colors they used for the décor is so plain. Beiges and light browns and black and white photos hung with beige matting. Very boring. Food was below what we experienced on ...
This was my second trip with Infinity and was very disappointed not only with the service but with the ship's overall outlook/amenities. Let's start with the internet service package offered on board. IT is is HIGHSEA ROBBERY. What is not advertised in the package is that you will be spending the majority of your paid time waiting for your screen to be loaded. Food was another area where Infinity ...
50th Anniversary “Luxury Cruise”
Biggest disappointment ever!
Booked this line as thought it was something Special and paid for an upgrade to higher category! (aqua class) Nothing special had we booked regular at half the cost of a balcony room.
No acknowledgement of anniversary.
Same main course entree for three night in a row.
Evening shows were very bad and boring! ...
We boarded the Infinity in Ft. Lauderdale on April 28 for a Panama Canal cruise. One of the first things we noticed as we explored the ship was that the solarium had a strong odor of sewage. This odor was very unpleasant and recurred often throughout the cruise.
The food and service on the ship were mediocre. Our cabin steward didn't seem to get the hint of an empty shampoo tube on the ...