Celebrity Infinity Review

4.0 / 5.0
1,668 reviews

Dissatisfied customer

Review for the Panama Canal & Central America Cruise on Celebrity Infinity
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years5
2-5 Cruises • Age 70s

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Sail Date: Sep 2018
Cabin: Concierge Class 1

We were looking forward to a 40th anniversary celebration. Unfortunately the condition of this ship took much of the pleasure from our trip away. From the state room, which had a toilet that frequently didn’t work, with a speaker that also failed to work and balcony railinging with paint sloppily applied. The shower hot water was occasionally not available. About a third of the gym equipment was not in order. We had to avoid many parts of the ship due to ongoing work by maintenance crews.

No activities were offered in the sport court and it’s surface was covered in splattered paint. The walking surface on the exterior portion of the ship was stained, And in need of repair. The hot tubs were poorly repaired after years of service, etc etc etc. Rust was prevalent throughout the boat with some stairs actually broken.

For the cost of this trip I laugh at the gall Celebrity has to provide such a DUMP of a ship.

Cabin Review

Concierge Class 1

Cabin C1

Toilet occasionally wouldn’t flush. Shower hot water was always available. Ship speaker didn’t work. Balcony was dirty with splattered paint everywhere.

7 Helpful Votes
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