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2 Princess Emerald Princess Cruise Reviews for Cruises for the Disabled Cruises to Europe - British Isles & Western

Booked this cruise without hesitation after a princess cruise two years ago which was outstanding. First problem occurred with the lifeboat drill, it took forever , the muster point we were at had very little seating which meant sveral ... Read More
Booked this cruise without hesitation after a princess cruise two years ago which was outstanding. First problem occurred with the lifeboat drill, it took forever , the muster point we were at had very little seating which meant sveral people with walking difficulties having to stand for a long time. Prior to the actual drill there were numerous pointless announcements. Thereafter the cruise was OK, but just OK, long wait for everything from drinks to tables to lifts. On a positive note the cabin was great with a very comfortable bed and the ship was very clean. The service was poor a lot of the time, and many of the staff lacked the sort of customer service skills you usually experience on a cruise. Finally the excursions were a massive rip off, 99$ dollars each for a short tour of Guernsey. Will not travel with princess again, it all seemed to be about the money. Drinks package was not worth having as often once the waiters saw your sticker they lost interest and you were left waiting. We had a two hour wait for disembarkation, and drinks were only provided for the elite group. Sorry princess, feel very let down. Read Less
Sail Date May 2016
We choose this cruise as a mini-break treat for my Partner and myself, having been wheelchair bound after I suffered a broken femur in January. We are cruise addicts anyway and knew that the food, the facilities and general spoiling where ... Read More
We choose this cruise as a mini-break treat for my Partner and myself, having been wheelchair bound after I suffered a broken femur in January. We are cruise addicts anyway and knew that the food, the facilities and general spoiling where just what we needed after our recent difficulties. [ I had been non-loading bearing after my accident and my poor long suffering partner had been my "legs" and full time carer and cook- housekeeper since January. We were both exhausted. ] OMG how right we were. Everything went perfectly, Embarkation at Southampton was swift and caring. Disabled Access Balcony cabin was amazing-[ sorry I can't remember the number but I'm sure they're all as good.] Larger than usual with everything spaced for easy wheelchair access especially the wheel-in bathroom with sitting shower, and the drop down access to the balcony. Breakfast served to us in-room to save the hassle of getting up in time. Mostly my Partner accompanied me but on the occasions when I whizzed about on my own there was always a memeber of staff asking where did I want to go and taking me there if necessary From a general revue viewpoint a slight disappointment for my Partner was that the War Museum on Gurnsey was'nt open when his Tour arrived but another venue was substituted. I'd given him the afternoon off for some him [ and me ] time. Anyone dependant after injury will understand this remark ! We thoroughly recommend this type of holiday and Princess Cruises especially for anyone who is disabled, wheelchair bound and in need of a lot of spoiling. Just because you are disabled there is absoluely no reason to give up on cruising !. Read Less
Sail Date April 2016
Emerald Princess Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.8
Entertainment 4.0 3.5
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 4.0 3.9
Shore Excursion 5.0 3.7
Enrichment 4.0 3.4
Service 4.0 4.2
Value For Money 4.5 3.8
Rates 4.0 4.0

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