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3 Helpful Votes
Sail Date: January 2019
We went on the worldwide cruise with Cunard in Jan 2019 and have vowed never to cruise with this company again. The ship was tatty and the furnishing were mediocre. Air con was cold throughout the ship and you could not turn this off in ... Read More
We went on the worldwide cruise with Cunard in Jan 2019 and have vowed never to cruise with this company again. The ship was tatty and the furnishing were mediocre. Air con was cold throughout the ship and you could not turn this off in your stateroom. It would have been nice to have been able to open our balcony door but if we did this the air con went into ‘overdrive’ and dripped. I am sure that the air con throughout the ship did not help with the problem of the prevalent cough/cold that circulated - everyone we met had this and we also fell victim, myself twice with one occasion necessitating me having to stay in our cabin for 6 days to recover! Internet availability/connection was poor and expensive if you did not qualify for free wi fi (this was dependant upon your length of trip/previous cruiser as to whether you got some ‘free minutes’). Cunard organised trips were poorly thought out bearing in mind that the average age of the passengers was 65+. Some of the destinations offered coaches that were suited to the local ‘slight’ population and not to northern hemisphere population with no air con or PA system. Next time we will book with an independent luxury cruise ship which offers better quality and value Read Less
6 Helpful Votes
Sail Date: December 2018
Xmas and new year cruise to the canaries From embarkation to disembarkation it was everything we expected Arrived at the port 10.15 checked in and on by ten fifty five Balcony Cabin 4042 near stairway A no issues quiet location ... Read More
Xmas and new year cruise to the canaries From embarkation to disembarkation it was everything we expected Arrived at the port 10.15 checked in and on by ten fifty five Balcony Cabin 4042 near stairway A no issues quiet location the balcony had a solid front which didn’t cause any issues A very calm transit through the Bay of Biscay Food and waiters in Brittania we’re excellent best we have had (Alex and Jeffrey) New Year’s Eve was spectacular We enjoyed all the ports, disappointing that we didn’t get into Madeira, this was due to the weather, it was not safe for the tenders, very scary watching other tenders going into port Would highly recommend a very good cruise The only negative I have is the high costs of the drinks and the cost of spa treatments, if only they reduced the prices t am sure more people would indulge Read Less
3 Helpful Votes
Sail Date: December 2018
I was on this cruise to celebrate my birthday. The ship was nicely decorated for the Holidays with even a small Christmas tree in our suite. We got lots of chocolate in the suite, at tea, and in the Princess Grill. Only 4 other ... Read More
I was on this cruise to celebrate my birthday. The ship was nicely decorated for the Holidays with even a small Christmas tree in our suite. We got lots of chocolate in the suite, at tea, and in the Princess Grill. Only 4 other people showed up for the Cruise Critic gathering on the first sea day. This lack of interest has happened on the past few cruises, no matter what line. They were setting up for a wedding where we met so I felt like I was in the way. One of the ladies told us about the books written by the bar waiter, so I bought them and look forward to reading them. He graciously signed them for me. We didn't stay up for NYE, so were interested in what was reported in a blog by one of the other passengers. We were in the Princess Grill which was wonderful. I booked the Veranda Steakhouse for my birthday, the last evening. Should have stayed in the Princess Grill, it is much nicer, less hectic and has better food, although we did have a couple of kids in PG who let loose once in awhile. Did not expect that. Cunard overbooked the PG and offered us and some others a free cruise if we would downgrade. We refused the offer. We had sailed on the QM2 once before in the sheltered balcony they offered us which was okay, but I wanted to see how the PG was in comparison with when we were upgraded to PG on the QE2. I am glad that we did it, but don't think we will do it again. Been there, done that. We had been to all of the ports before, so didn't take any excursions even though we had quite a bit of on board credit. Our port schedule was changed when it was too rough to go to Antigua and St. Kitts replaced it. This was on Boxing Day which is the start of their Carnival celebration. Stores were closed except the port shops and there was a big parade and crowds of people. We had to tender there and in St. Lucia. The weather was pretty good except for rain off and on in St. Maarten. The ship is very nice but sometimes difficult to navigate. The Queen's Room was very crowded at times. The entertainment was great but we had to get there early to get a decent seat. This happens on other ships though. Having some free internet time was nice but it was so slow that I couldn't do much. Missed seeing the American football games, particularly the Rose Bowl, only British soccer was shown. The water in the outdoor pool was cool even in the Caribbean, so I went to the hot tub on the Grill deck. They even served tea and scones up there which was very nice. I was surprised that even though the children seemed to have their own pool, they were still in the pool that said it was only for age 18 and over. The warmer indoor pool was full of kids, so I only went there once. We received two lovely cups and saucers with the Cunard ship logos on them, wondered if everyone else had. We had discarded some of the luggage tags that we put on prior to boarding and then found out we were supposed to use them again for disembarkation. Have never done this before on any of our cruises. I still had one on my larger bag, but it was placed in the wrong area in NY, as was my other bag with a new, handwritten tag they gave me. It took me awhile to find my bags and the people there didn't seem to know what was going on. Not sure if we will ever go on a World Cruise, but if we do, it will not be on this line. I am getting used to the other lines which don't make me dress up. We did like formals in our younger days. My number of cruises is about to pass my age, so I guess that's why my tastes are not what they used to be. Read Less
3 Helpful Votes
Sail Date: December 2018
From the first of our 6 cruises with Cunard we have respected the dress,hand gel,guest conduct expected by Cunard that results in many guests returning,however!!! We wish to offer the following observations whilst on board for 26 nights ... Read More
From the first of our 6 cruises with Cunard we have respected the dress,hand gel,guest conduct expected by Cunard that results in many guests returning,however!!! We wish to offer the following observations whilst on board for 26 nights recently over Christmas and new year. 1. Some Guests refusing to use the hand gel on entrances to food areas giving the following excuses. I washed my hands earlier in the cabin I take vit C tablets each day It makes my hands sticky It has an affect on my skin I washed my hands earlier in the toilet All these excuses even though they all used hand rails,buttons in lifts and handles on doors on the route to the food halls and restaurants. When the staff are asked why they did not insist the guests to use the gel,the staff said they were accused of harassment and did not get backing from their supervisors. 2. Guests using the beautiful coffee tables in lounges as foot rests with and without shoes. Again when staff asked guests not to do this they refused,claiming they paid the bill not the staff. 3.Guest wearing baseball caps,sporty tee shirts,torn jeans some looking like they have just come off a building site,around the ship and in the restaurants on formal nights sitting amongst smartly dress guests who had followed the issued instruction on dress code. Again when staff tried to insist on the code they were accused of harassment not getting support from their supervisors. 4. A guest walking around the ship and through the kings hall carrying a dog. Nobody stopped and challenge this action 5. Male and female guests in the kings hall wearing only swim wear and bath robes Again when staff tried to challenged this they were accused of harassment. No support given by supervisors. 6. Guests laying full length along the beautiful settles in the lounges with and with shoes on. Again when challenged by the staff the offenders claimed harassment ,without support from supervisors. 7. More and more guests failing to attend the compulsory safety drill claiming they did not care and having to do it the next day in the lounge disturbing other guests comfort. When questioned about the guests conduct,the officer just shrugged his shoulders. All in all this made the cruise quite disappointing and we will question wether we would want to go on Cunard in the future. What was great was the captain and staff,so friendly and polite,the serving waiters,excellent as always. Cunard please take note!! Many of these offending guests were not British, give it some thought. Read Less
2 Helpful Votes
Sail Date: December 2018
As a critic, it becomes a nightmare to fulfil your dreams, as you are always on duty you never switch of. I choose Queen Mary2 because I still believe she is the most elegant ocean liner that’s sails, awaiting the new queen, many ... Read More
As a critic, it becomes a nightmare to fulfil your dreams, as you are always on duty you never switch of. I choose Queen Mary2 because I still believe she is the most elegant ocean liner that’s sails, awaiting the new queen, many whispers on what she will be called “Queen Anne” is my answer now to wait and see, the cruise set sail and began its magnificent voyage to New York seven sea days. I was disappointed to find the ginger bread village had been cut only a quarter of the village displayed and they didn’t bring it out until we continued onto the Caribbean. The Cunard guest choir was outstanding. The staff always serving at such high standards. The North Pole making connection to say Father Christmas arriving the children amazed .. perfect xmas voyage - finally I could switch off.. place my sun hat upon my head and relax as we headed towards the Caribbean feeling the warmth as my body began to tan. New Year’s Eve the 8 o’clock party to bring in the new year in the golden lion was absolutely one of the best parties I have been too for bringing everyone together. The veranda head waiter and his staff for me shone more than any one with exception to Clyde and Romas in the golden lion. The Britannia restaurant food was of a good standard Christmas Day was exceptional. The spa for once on a cruise ship had a hairdresser that actually could do your hair. Maya. The events planner deepsha was professional in organising my event to perfection. The itinerary packed with things to do what ever your day you desired to fill with. The water colour class was a great class as 35 dollars also the floristry class with mikey and jay lo absolutely outstanding 50 dollars for a two day course. You practiced with beautiful flowers and Cunard never cheated you to gain money , they gave an exceptional class to ensure you had a five star experience. I took myself off to the 9.am fencing club now able to use a sword beware this critic can now defend herself. Midge Ure was performing and also gave lectures this was received well with passengers, whilst I carried in the moves with his daughter Molly in the fabulous G32. Until Dawn broke. The queen Mary2 suffered a complete power failure through out the ship on New Year’s Eve late in the evening. Darkness hitting the ship no power for around 25 minutes. The ship drifting as the chief engineer and his colleagues desperately trying to find a solution, alongside the captain who took almost 10 mins to make his announcement try to get to grips with what was happening to the ship before trying to let passengers know the details, some passengers complained this was too long but for the captain safety being his first priority. Three times they tried and Queen was back under command. A ship where no panic hit due to the training given to ensure passengers were safe and not frightened at this time. Another negative the social hostess was the worst I have ever come across, dosnt interact with passengers is very off putting Thai I was shocked to see, but I didn’t downgrade a star because I know Cunard will deal with it . So yes Queen Mary2 as you as sail keep on making dreams a reality. Yes she is a little more pricey but if you pay peanuts you get monkeys. Cunard provide excellence I await to sail again Lady Kendal Jaggar Read Less
14 Helpful Votes
Sail Date: November 2018
Just a little history ,this was our 41st Cruise and our 3 rd on The QM2 , we've cruised all the major Cruise lines ,from inside cabins to Owners suites ,So we pretty much know what to expect . We choose this cruise because it seemed ... Read More
Just a little history ,this was our 41st Cruise and our 3 rd on The QM2 , we've cruised all the major Cruise lines ,from inside cabins to Owners suites ,So we pretty much know what to expect . We choose this cruise because it seemed like a good value and according to all the printed material we viewed online ,they were staying to 10 PM on 2 of our favorite Islands , St Maarten and Barbados . [ see attached pics] At the time In May when we decided to book on Cunard we already had a Cruise booked at the same time [RCCL Anthem] so we had to pay 200.00 to re-book the RCCL cruise to a later date and booked on the QM2 . All went fairly smooth as we live on long Island ,and had car service to the Pier . Embarkation was a little slow ,But we were on the ship within one hour . The ship itself is a very elegant, But showing wear in both the staterooms and common area's ,Like in many places there are "soft spots " in the floor ,where you step down and get the feeling that the Carpet is all thats supporting you ,some were actually marked with cones . The Good Here's some of the good, Nice Gym ,no problem with crowding ,excellent Library , The Kings Court was OK for breakfast ,good omelets, breads etc. Stateroom was adequate ,by no means spacious ,with enough storage for a 13 day cruise . My wife seemed to enjoy the Puzzles that were available on deck 2 forward ,she and a group of people she met onboard spent hours on these 1000 piece puzzles, [ I have no interest in this] My sea days started with a visit to the gym , which was never really crowded, I guess because a good portion of the passengers were in there 70 and 80s , then head up to the Buffet for breakfast , Had my omelet chef trained how I like my omelet by the second day , He was good as I'm picky about any oil in my omelet, I spent at lease 2 hours a day in the casino at the black jack table ,the first night one of my table mates hit it big ,had 5.00 chip on the Lucky Ladies , he was dealt 2 queen of hearts and the dealer had black-jack payoff ,I believe he walked away with 6,250.00 nice on a 5.00 bet , first time I ever saw that in my 10 years of playing blackjack The Bad After a few visits to, the Kings Court for lunch which was always crowded, the lunch selection were only OK limited sandwiches, Sushi was available on certain days and was fresh . Tried dinner [to avoid formal nights] a couple of times and it was not good , seems like they put the better quality cuts out first , but if you show up at 7.30-8.00 it's gone and what was left was either over cooked or Luke warm at best , I decided to rename the Kings Court the Canine Court ,as most of the food I tried was only suitable for a Canine , Instead of thinking what can I choose today ,it turned into what can I possibly stand to try today , most choices were either cold or overcooked . We expected the Britannia Restaurant to be much better ,but we soon found out that it's not much better than the Buffet, although the service was good the waiters tried there best to satisfy us ,but you can't blame the waiter if the steak is tough or the fist is cooked to death , . . Our last QM2 cruise was in 2010 and it was excellent ,overall both service and food has declined considerably since 2010 Our room Horrible pillows , use a Duvet instead of a top sheet , How to cook in the Caribbean, this might be OK for an Alaska Cruise ,but not for the Caribbean .Even with the room temp all the way cold its still way to hot . No interactive TV system ,But did have a nice flat screen TV Overall it appears Cunard is trying to Cut Costs and relying on its past reputation ,to target 1st time cruisers ,that don't have any history to compare more modern newer ships . The Deceptive On about the 3rd sea day we went to the Pursers office to check times in Port as they claimed to have changed the Itinerary , This is when we found out that they were not staying to 10.00 pm in either St Maarten or Barbados , we were told that they never stay past 5.30 and that our travel agent had printed the wrong times . Very Unhappy ,we talked to about 6 other couples that had viewed the same info from different travel agency's, one couple offered to let us make copy's of the Itinerary they had with them ,we brought that to the pursers office ,but they claimed it didn't have enough info . the next day were in St Thomas ,we called out travel agent and had them email a copy of the Itinerary to the ship. Sure enough St Maarten and Barbados were listed as staying to 10.00 PM . They claimed they had to contact Corporate office , a few days later we were contacted by the person in charge of the Pursers claiming that even though we proved them wrong they had the option of changing ports and times at there digression. I kind of expected this ,but they offered to write a letter stating that the itinerary was changed and we might get some compensation from our trip insurance . Right Good luck with that . I feel like we got scammed , these are tricks that you might expect from a used car dealer ,not a claimed 5 star cruise line . We paid for 10 extra hrs as advertised [ bait] and than got zero with no compensation [switch] I would have been satisfied for the 200.00 it cost us to change cruises . I Can't recommend this cruise or ship when they pull stunts like this ,avoid them, even if this was listed by mistake ,they should have offered a retraction ,before we made the final payment ,Not while we had started out cruise. We won't set foot on this ship ever again . Read Less
6 Helpful Votes
Sail Date: November 2018
it was our golden wedding anniversary and my wife wanted to go to new york. as i had spent 17 years working for american IT companies in europe and been to new york for a weekend some 38 years ago, i wasn't bothered. so i booked on ... Read More
it was our golden wedding anniversary and my wife wanted to go to new york. as i had spent 17 years working for american IT companies in europe and been to new york for a weekend some 38 years ago, i wasn't bothered. so i booked on the qm2 to go to new york and the caribbean. as expected the food in the britannia restaurant and the service was first class. the other features of the cruise showed that it was greatly overpriced. i am in a wheelchair so i booked an adapted cabin. this was very small. it was the smallest of all cabins on all of our 9 cruises, so far, and was only useable with the wheelchair, after our cabin steward removed some of the furniture. the entertainment was very like the curate's egg. the onboard song and dance company gave some of the worst shows i have ever seen. avoid new york unless you enjoy being forced to sit in US immigration sheds, even if you are not going into new york or any parts of the USA. as usual the weather in the caribbean was very nice. though the towns are not wheelchair friendly. lots of formal nights with the men dressed as penguins. i do not like formal nights. tried the buffet one night, to be informal. the food was below par. will not use cunard again. Read Less
6 Helpful Votes
Sail Date: November 2018
This was our fourth crossing of the North Atlantic on the Queen Mary 2. As on the previous trips we opted for a obstructed view cabin on deck 8. We like the location, close to the gym, Commodore Club and buffet and outdoor promenade on ... Read More
This was our fourth crossing of the North Atlantic on the Queen Mary 2. As on the previous trips we opted for a obstructed view cabin on deck 8. We like the location, close to the gym, Commodore Club and buffet and outdoor promenade on deck 7. As it was a winter crossing we got some of the famous North Atlantic weather (motion of the ocean as the captain put it), two days of huge swells and waves and after that heavy wind. The ship pitched quite heavily but did not roll, it was a humbling experience to watch the sea wash by when enjoying a cocktail in one of the ships many comfortable bars. We had breakfast in our cabin for six days out of seven. It was delivered promptly as ordered but lukewarm. Lunch in the Kings Court buffet was a positive surprice, with good selection, no queues and wonderful views from the bay windows overlooking the promenade deck. We especially liked the sushi assortment. Lunch and dinner in the graceful Britannia restaurant was ok, with some hits and some misses. Food was always delivered quickly, service was impeccable and portions of good size. Some of the fish was a bit overcooked, some dishes lacking in taste, but in general we were always well fed. This time we chose late dining at 20:30 which in our opinion is better than the early 18:00 sitting, especially if you can't decline the delicious afternoon tea at 15:30. Late night buffet in the Kings Court was a bit of a disappointment. But you will never feel hungry on the QM2. As the outdoor promenade was closed for two days due to high winds we began our day on the treadmill in the gym. After that it was time for some tea, reading and wave watching in the Commore Club, followed by the nautical announcement at noon by the wonderfully entertaining captain Chris Wells. After lunch some more reading or attending lectures or simply having a nap before afternoon tea. Then a visit to the planetarium, some more reading perharps, enjoying the wonderful Ukrainian string trio in Carinthia Lounge with a glass of wine, before dressing for dinner. On day two everybody was invited to the Captain's Cocktail Party and on day four we attended Cunard World Club party, hosted again by the captain. After dinner it was time for the show, which we saw on four nights on this crossing. The performances consisted of some average singing and dancing, easy to watch for an hour but you weren't left hungry for more of the same. The music heard around in the ship in various locations by the harpist, pianist and the mentioned string trio was very good and fitting to the upscale surroundings. The lectures, pub trivia and planetarium shows seemed to be very popular as was ballroom dancing in the Queens Room and G32 disco for late night entertainment. The best thing to do on the Queen Mary 2 is to enjoy the wonderful public spaces of the ship. As the ship is designed for the Atlantic crossing where there may be days on end when you can't enjoy the open decks there must be enough interior space to accomodate the whole population of the ship without feeling crowed. In this the QM2 excels and you always manage to find a nice spot for yourself. Commodore Club, Carinthia Lounge, Chart Room and the Champagne Bar are extremely comfortable and classy spots to look at the waves and people passing by with a nice drink in your hand. Luckily the drinks are of good quality and made of premium brands, as the prices are not cheap. Tea in the Commodore $4, Vesper martini $15. A bottle of perfectly drinkable white wine in the Britannia can be had for $35 which is not that bad. Service in the bars was impeccable, friendly and courteous without being intrusive. Crossing on the QM2 is not for everyone, but if you feel even a little inspired go for it. Average age on this winter voyage was 60+, with just a handful of children and hardly any teens. It is the only ship in the world where you can relive some of the romance and thrill of the way how people travelled a hundred years ago in the first class of the grand ocean liners. It is a very well built quality ship and it's owners and officers are very proud of her. She was designed to feel classic and classy, not modern and she has aged well. With some attention to the cabins in the future she will an even more enjoyable experience. As this was our fourth crossing in five years I think it's now time for a brake but we will be back. Read Less
1 Helpful Vote
Sail Date: October 2018
This was a bucket list trip for us and we were not disappointed. We had a balcony cabin on the 8th deck and dined at the Kings Court buffet for breakfast, the Corinthia lounge for a light lunch and the main Britannia dining room at night. ... Read More
This was a bucket list trip for us and we were not disappointed. We had a balcony cabin on the 8th deck and dined at the Kings Court buffet for breakfast, the Corinthia lounge for a light lunch and the main Britannia dining room at night. We had a smooth sailing and every day enjoyed doing some rounds of the promenade deck on 7 for some exercise. The guest lecturers were varied and very interesting and the evening entertainment was very good. There were many classes and group activities to choose from such as ballroom dancing, art classes, bridge, trivia, book clubs and the fitness centre and spa were excellent. The afternoon tea is a must on at least one occasion and I happily went without lunch twice in order to enjoy this special treat in the Queens Room - complete with silver service, music and delicious food and tea. Read Less
6 Helpful Votes
Sail Date: October 2018
Though Cunard are not the cheapest, the whole experience was slick and smooth. We booked a Britannia balcony cabin, with coach transfer as part of the deal. Excellent coach to Southampton with two stops on the way. Arrived on time and in ... Read More
Though Cunard are not the cheapest, the whole experience was slick and smooth. We booked a Britannia balcony cabin, with coach transfer as part of the deal. Excellent coach to Southampton with two stops on the way. Arrived on time and in cabin within 30mins. We chose earlyt dining (6.30pm) on table of 8 and had good company - we moved round the table as the cruise progressed. Formal dress (jacket a must), but informal dress at the all day Lido restaurant, which we chose on three occasions. Food and service in the Britannia restaurant were excellent, but be warned, alcoholic drinks are pricey. Lido food also very good with great choices for breakfast, lunch and evening meal. We didn't use any of the other restaurants (eg Verandah) were there is an additional charge. Evening entertainment was very good, and excellent at times, though we didn't see all the one hour shows. At 60 and 67 we were probably in the younger 10% on board. Only impact was the day time entertainmeent and some shows are aimed at the older age group. It didn't bother us at all. Excellent range of activitiess each 'sea day', including lectures/talks on forensics, historical evcents and politics. Also food demos, Bridge classes, line dancing, cinema and much more. Excursions are pricey, but good guides. We did two and found nearest Tourist Info and explored on foot in Cadiz, Venice, Hvar, Dubrovnik and Cagliaria. Need to book a tour for Sicily as Messina is just a dock port. Not much in Gibraltar either except tour of fortifications, which was very good. High street is like any British city. Gratuities are pricey (about £21 per day), but we went to Reception and asked to remove this from our bill - done without fuss. We arranged our own (well earned) gratuities at the end of the cruise to Head Waiter and Cabin Steward. Sockets in cabin are American and British. Tea and coffee makig facilities in cabin and all day in Lido, but hot drinks were reasonably priced in cafes on board. All in all, excellent experience - our first cruise, if a little pricey overall. Read Less
2 Helpful Votes
Sail Date: September 2018
Quite a long cruise -28 days. The cruise was enjoyable and the staff fantastic. The food in the Britannia restaurant was sublime. We mainly found the entertainment boring. Some of the good speakers had uninteresting subjects while others ... Read More
Quite a long cruise -28 days. The cruise was enjoyable and the staff fantastic. The food in the Britannia restaurant was sublime. We mainly found the entertainment boring. Some of the good speakers had uninteresting subjects while others had a poor delivery. Eg a lecture on dining at the White House was 40 years out of date and not very interesting at that. My biggest disappointment was the excursions I took 3 trips all overpriced. On one we visited a pulp mill, a small house that had survived a flood and a large pyramid made out of road signs! That cost £100 between my husband and myself for 2 hours. The biggest rip off was in Halifax NS. We left the port, having had to change our plans. We decided to go independently on a hop on hop off tour. At the desk I asked for the price. Which ship was I on. I asked why? “Well we need your cruise card” I wanted to pay cash. No. QE2 cost $64, Celebrity $49 I subsequently found Viking passengers paid $35, same bus, same seat same tour. I walked!! Lastly I found 3 of the 5 Canadian ports not worth the visit. There was not enough to interest us, having said that the locals were wonderful, they threw themselves into making us welcome. On place handed out for free 2000 portions of blueberry pie but corner Brook charged us $10C for a shuttle bus to nowhere Read Less
8 Helpful Votes
Sail Date: August 2018
It has to be said, we were apprehensive about the way Cunard is expressed as being for the upper class, the snobs and the like. well there are a few on board, but the vast majority were like you and me, worried hard for what we have and ... Read More
It has to be said, we were apprehensive about the way Cunard is expressed as being for the upper class, the snobs and the like. well there are a few on board, but the vast majority were like you and me, worried hard for what we have and want to enjoy the fruits, as we grow older and being aware.... there are no pockets in a shroud and no safe in the coffin. The ease on which you board the ship in Southampton, is foremost. 20 minute's... your on and sorted. The first impression's are of it being dark and old fashioned, but believe me, this will soon grow on you. it is comfortable, cosy, in splendid art deco style and this ship has style by the bucket. The staff from the first step on board, are very, extremely curious. From the very first ,moment, everyone says hello, and it is not felt to be false. The rooms are small, same as all cruise ships, but these ships are Liners, not cruise. they cut through he water, the hull being designed to cut water, Blue Water! not sheltered sea's. Those who boat on the water will know. A small sailing craft will cut through the water, a small cruiser will need so much more power to make the same speed and efficient passage, therefore far more fuel efficient. I did not like the smoke she emitted at sea, but the fuel was visibly changed when near port. Back to the room's.... A much larger than average bed, memory foam and comfortable. The bed cover, in their coat of arms gives the right appeal and class of the company. It is not cheap and tacky, but refined and clearly announcing it is a Queen amongst ships. The bed pillows are pure class and comfortable, the welcoming half bottle of Champagne, a nice way to ease you into the Cunard scene and way of looking after you in style. Yes I liked it, but boy, how it grows on you! dining. Self service or waiter, from the first level into their dinning, at Red card ( first time clients) the Lido self serve experience is less fussy as to how you are dressed, and the food is (and i do not say this lightly) Excellent with a capital 'E'! No matter how fussy an eater you are, there is something to set you an happy dinning experience! On the ONLY REAL NEGATIVE! There is no drinks package! Wine packages, yes, but no all round package! Cunard could do worse than see how this basic to mid range package is run so successively as to try it on an MSC ship! It makes the cruise, and the ship money, but mostly, it en-hances the dinning and social experience. There is one other small negative, we found, but many commented on, throughout the ship at Lunch and Dinner. Broken by two good acts from off-board acts, the ships singers , can't sing! that may be cruel, but the one young lady had a terrific voice at and on certain songs, but screamed on others! ear peircingly. The standard was not good enough for such a ship, though it has to be said the shows were energetic, if poorly performed. but with Jugglers and a decent comic, plus a really good humorous classic 4 piece string quartet, were excellent and a joy to watch! Again Cunard should take an MSC cruise and see how to enthral their passengers, 9at least, that is our experience on 5 cruises and one other is booked for Cir-du Solie in early 2019. But! it has to be said, we will return time and again to Cunard. Once experienced, all others fall into the lower experience levels of excellence. Read Less
4 Helpful Votes
Sail Date: July 2018
We chose this cruise as we had cruised for 23 years solely with P&O and had felt we needed to try something else. We had latterly been disappointed with P&O following late cancellations of cruises and the sudden sale of the Adonia ... Read More
We chose this cruise as we had cruised for 23 years solely with P&O and had felt we needed to try something else. We had latterly been disappointed with P&O following late cancellations of cruises and the sudden sale of the Adonia putting our plans into chaos. We had already had good reports of Cunard from our friend, David who cruises constantly and also writes professional reviews of cruises and ships, We arrived late at the ship because of a late start from our coach pick-up point and a combination of traffic and road accidents. So, we did not experience the welcome of the Cunard bell boys. We rushed through an empty embarkation and security process and arrived at our cabin just in time to attend the safety drill!! Not a good start but things improved steadily from there. We loved the ship and noticed many examples of higher standards than we had been accustomed to. Our cabin was on Deck One and was a large inside cabin. Unfortunately, we were awakened on the first morning at 4.30 by a banging door. This happened several times and was obviously something to do with the running of the ship. We had this for several mornings, usually starting around 6.30 or 7 am. It was reported and we were assured that it would stop as the offending door was related to the galley and we were promised that it would be left open and therefore would bang no more. It did not stop and we were moved to Deck 4 and had no more problems. This must have happened to others before and I am certain, from their reactions, that staff knew about this of old. Apart from this, we had a great time. I would just recommend that Deck One around the area of our first cabin, is avoided. Do not hesitate to try Cunard, we were so delighted with the ship, the staff and the service that we have already made our second booking. Read Less
1 Helpful Vote
Sail Date: July 2018
We have done The Med before with Princess , but decided to do it again with Cunard and stay on for the following 2 cruises to Norway then The Balitc (all from/to Southampton). Embarkation at Southampton was the quickest ever. Each time ... Read More
We have done The Med before with Princess , but decided to do it again with Cunard and stay on for the following 2 cruises to Norway then The Balitc (all from/to Southampton). Embarkation at Southampton was the quickest ever. Each time she returned to Southampton we were able to keep the same cabin and dining time and table which made things very easy for us.We were on board a total of 5 weeks. The food was better than we have had in the past on Q.E. and Q.M.2 and seemed to be more choice though for vegetarians this was limited. Entertainment was average , hit and miss,depending on what you like really .The production shows were very average to say at best and as there were only 4 of those they were repeated on each cruise.However some visiting guest shows were very good. Lectures were as expected of Cunard...very good. Lord Digby Jones and the guy from British Customs being very good indeed and found full houses when they were on. They crew were very good and the cabin very good as was the service. We only did one ship,s shore tour as normal for any ship , they are way over priced so we do private tours with only 4 people which is a much better way to tour we find and much better value over all. Read Less
4 Helpful Votes
Sail Date: July 2018
As an experienced cruiser with Cunard (34 cruises) I feel able to comment, Firstly I was travelling in Princess Grill. The cabin was fine albeit needing a new carpet or at least a good wash, the attendant was helpful and a good worker ... Read More
As an experienced cruiser with Cunard (34 cruises) I feel able to comment, Firstly I was travelling in Princess Grill. The cabin was fine albeit needing a new carpet or at least a good wash, the attendant was helpful and a good worker The ship itself was clean and tidy in all public areas and a credit to the brand The shops whilst shiny held a lacklustre stock but had a friendly staff to try and sell it. Standard perfumes and drink and high end art and jewellery, but a great place to spend on board credit The trip and itinerary were great, the weather hot, we didn't get off in Gibraltar since we had been there a month earlier and it was only a pitstop of a few hours . Dining experience onboard is worthy of comment, We chose not to eat in the princess grill restaurant at all, neither did we last cruise or most likely wont in the future. We see it as far too status orientated( and that's a different tale to tell!),its crowded and whilst fine dining is exciting, it takes forever, so we opted for the Lido. A great selection of help yourself, didn't always have to dress up, best soups ever and a much more casual atmosphere after a hot day out. We also ate in the Verandah on one night but it was not as good as it used to be. Service was less ( not saying bad but was not as great as it was with waiters synchronising delivery of food), food undercooked and all in all a disappointment. But will try again next cruise. Ironically that should be the eating venue for Queens Grill in staged sittings due to it being better ( we have done Queens grills before and never again!) Cunard need to change and adapt to the realisation that the world has changed and the formality that they strive to keep needs to be more flexible and not based on how much you pay or what grade cabin you are but to concentrate on all customer needs and wants and realise that the problem with that is that they change daily but cunard stay rigid Drinks are in my view overpriced as is wine in particular. Even a bottle of water comes in around £4.50 ($5.64) and the bottle size reduced from 1.5ltr evian to 1ltr. But why I am having to pay a 15% service charge for drinks even at the bar or for bottled water I am not sure nor do I like The other question is why you have to pay for alternative dining, its simply a food of the same standard as any dining room. The verandah , an exception, extra charge was introduced originally to forestall the hordes of people from eating there but now is a supplement of $39.99, that started life as $10 not many years ago and that was because it had a celebrity chef endorsement ( Todd English whoever he is). I don't know who endorses it now except me on a good day! Read Less
12 Helpful Votes
Sail Date: July 2018
First, this review is my personal opinion. This is my first time on the QM2 and second cruise ever. My first cruise ever was an inside cabin on the Crown Princess cruise in the Caribbean. For background while I enjoy cruising I would ... Read More
First, this review is my personal opinion. This is my first time on the QM2 and second cruise ever. My first cruise ever was an inside cabin on the Crown Princess cruise in the Caribbean. For background while I enjoy cruising I would not consider myself a diehard cruiser. Also, if something is really subpar I will say so. I do not think the QM2 is subpar in any way for a mass market cruise ship. A Note on the Weather: We encountered fog on the way up and back. You might want to check to see if this is normal this time of year for this itinerary and decide for yourself if this would affect your enjoyment. The seas were generally calm. A bit of excitement: On the way north a passenger got sick and a US coast guard helicopter landed on the top deck to pick them up. I didn’t think there was room up there for a helicopter but apparently there was. Bottom line: We liked the cruise and would consider the QM2 for another cruise however my biggest problem was the price. I thought the $300 per person per night for a Britannia class obstructed view balcony cabin was not justified by the value received. I don’t feel cheated, just that it was a little overpriced. I would probably consider the QM2 for a transatlantic return to the US or possibly some other itinerary. More extensive review: This is a mass market cruise ship and so I review it as such. After 2 cruises I have learned that on cruises the attitude and how other passengers act very significantly affects your enjoyment of the cruise. If the other passengers are loud, obnoxious, rude and do not dress appropriately they can ruin your cruise. On the other hand if the other passengers behave appropriately for the cruise then you can have a better time. On this specific cruise I think the majority of passengers dressed and behaved appropriately, even the children. In my opinion, based on this cruise, the QM2 is appropriate for passengers wanting the following type of cruise: • a nice calm relaxing vacation, e.g., to destress, read a book from their extensive shipboard library • low key • dressing for dinner • ballroom dancing • afternoon tea • trivia contests • sipping a cocktail or glass of wine in one of the many bars or by one of the pools • enjoying a lecture on weather or whatever else is being discussed or maybe taking a class on fencing (personally I would have liked to try the fencing but never quite made it to the class) While most of the passengers were older there were younger passengers and some children a few of which dressed for dinner. I thought I saw a five year old in either a dark suit or tuxedo on formal night. If you enjoy the following I suggest you find a different ship or you will be wasting your money, will not be happy, and annoy other passengers: • drink a lot and get drunk • be loud and party (this is not a party ship, even on the Crown Princess cruise which skewed older there were more 20 and 30 year olds who discoed and drank more and were loud) • want to wear casual clothes at dinner • want water slides, rock climbing walls, etc. The food: On the whole I thought the food was fine. We ate most dinners in the main dining room (MDR). This is not a five star or Michelin rated restaurant in a large city. However, overall the service was excellent and I though the meals we had were Ok to very good considering the number of meals they serve. We had a 2 person table at the early seating which we requested when we booked the cruise. There is a dress code at dinner. I saw the crew turn one person away who was not properly dressed although I did see someone who was not properly dressed sneak in. As I stated before, if you do not want to dress for dinner (men wear jacket without tie on informal nights) you should probably pick a different cruise, you will be wasting your money on this ship. We also ate breakfast twice in the main dining room, once in our room, and once at the buffet. The breakfast in our room was very enjoyable, came on time and hot, same with the MDR. We didn’t particularly care for the buffet, the food was not necessarily bad. It is just that it gets crowded, can be hard to find a seat and generally reminds me of the buffets they have in US casinos in Atlantic City and Las Vegas. The one nice thing is it is open early if you need to get to an excursion and we found our way there at 1 AM one time and they still had a small selection of food available (some hot). For lunch I didn’t think the menus in the MDR were up to par, we never tried it. We did have lunch in the Golden Lion Pub on embarkation day (really glad we chose to go there instead of the buffet) and one other day. It can get crowded in the pub for lunch when it first opens so get there early or wait for a seat. It is a limited menu however, we very much enjoyed it and the atmosphere. They actually had some beers that had to be hand pumped out of the barrel. They let me sample a beer or two before I purchased, very civilized. They had 2 dart boards in the back and they play trivia here. They also serve a small selection of hot snacks and deserts in the Carinthia Lounge for breakfast and lunch. Given its proximity to the buffet at breakfast or lunch you can grab something in the buffet and from the Carinthia Lounge to round out your meal. The QM2 also has a proper afternoon tea in the Queens Room. We tried it once and it was very nice. Actually they do a very nice afternoon tea on the Crown Princess (my wife thought they were equivalent to the QM2) however it is much more crowded on the QM2 compared to the Crown Princess so they line up early on the QM2. On the QM2 they had a selection of teas (you can purchase champagne by the glass), finger sandwiches, scones with what they called clotted cream (I am not really sure it was true clotted cream although it tasted fine), and other nice deserts. They had chamber music during the tea. They also have scones etc. in the buffet which you can grab and enjoy out on the promenade if the weather is nice (the buffet and the promenade are both deck 7). Bars and night clubs. There are several bars on the QM2. Most of the bars have some form of live music or entertainment at various times of the day and evening (e.g., piano player, harpist, jazz band, rock group). For some reason they close the shades in the Commodore Club at sunset, wish they didn't. I thought the live music was on par with the Crown Princess. I think the Carinthia Lounge is the place to go if you want to try ports. I did a port flight there. In general I thought the cocktails in the bars were properly made and reasonably priced by US large city standards. Way better than the cocktails on the Crown Princess, maybe because they do not do drink packages on the QM2 for Britannia class. I tried a couple of mixed non-alcoholic beverages (smoothies, mock tails) that I thought were quite good. They have wine by the glass which we tried, it was OK. It is probably less expensive to buy wine by the bottle which they will supposedly hold for you until it is finished, another passenger told us that this is what they do. You can also bring your own wine onboard and consume it in your room for free which we did (supposedly you can pay a corkage fee and have it in one of the public venues, we didn’t try this). We also brought our own bottled water and soda on board, it was not inconvenient for us to do this. There is one location on the ship that I would consider a night club, it is G32. We looked in but did not stay, they had live music at night. Seemed nice and there were people there. The big thing about the QM2 is that they have a real ballroom for dancing (fox trot, waltz, tango, etc.), the Queens Room (proper dress required). The dance floor is relatively large. They have live music from a good band at certain times of the evening. Even if you don’t dance it is worth going there to watch other people dance. Personally, even if you are younger I would suggest trying to learn a little ballroom dancing, you might hate it however you might also like it. Personally, while some may consider it heresy, I would suggest to Cunard that they add some line dancing in the ballroom for the younger crowd, you DO NOT have to nor should you reduce/eliminate the dress code for this. The ship as a whole. I thought the ship as a whole was nice. I thought the ship itself was on par with the Crown Princess however, my wife really liked the QM2 better. A lot of time on the Crown Princess they are trying to sell you stuff. The pools were nice and one of the pools (Pavilion Pool) they will close the glass cover when the weather is inclement so it can still be enjoyed. I think they have live music by the pools at certain times however we didn’t see it. Other things we did on the ship. Saw a planetarium show, it was nice (you need to get tickets in advance). Saw a 3d movie in Illuminations. Played trivia in the pub one evening. Saw the show in the theater first night out, it was fine, not spectacular. Watched a lecture on the weather which I enjoyed. Listened to a ghost story in Carinthia Lounge, it was OK but should have been done later at night when it was dark. Took a book out of the really big library, for a ship. Walked the promenade a few times and sat out on deck a few times. Really liked the promenade. Tried shuffle board. One thing I did miss that they have on the Crown Princess is outdoor movies however I assume that they don't have this because it is more appropriate to the Caribbean as opposed to the itinerary that the QM2 usually has. Service overall was very nice everywhere. Shore excursions. As a whole we really didn't care for Saint John (not that much to do) however I did enjoy the Fundy Coastal Photography tour. I like and always have liked Boston, we are about a five hour drive from Boston.. Didn't do any of the ship sponsored tours, didn't need to. I did like that Cunard provided a free shuttle to and from a center of Boston. We could see some fireworks from the upper deck and other passengers chose to watch the fireworks there however you are pretty far away and do not have the same experience as if you are up close. We live near Brooklyn so we just drove there and left the car until we returned. If you have never been to New York before and your cruise either starts or ends here I strongly recommend allowing at least 2 to 3 full days to explore he city either before or after your cruise. Disembarkation was fine however embarkation could have been organized better. Read Less
13 Helpful Votes
Sail Date: July 2018
We choose the QM2 because we wanted to experience a Cunard cruise as well as the QM2 itself, being such a well-known ship, with so much history and sense of luxury. That it had from the start to the last day. While not avid cruisers, we ... Read More
We choose the QM2 because we wanted to experience a Cunard cruise as well as the QM2 itself, being such a well-known ship, with so much history and sense of luxury. That it had from the start to the last day. While not avid cruisers, we would consider this ship for another adventure. We started with the option of arrival the day before staying in NYC at the Knickerbocker Hotel on Times Square, which was the perfect kick-off to this week-long trip, giving us a great spot to work from, to see a show, tour a museum, and enjoy a great meal in New York City. The Knickerbocker is well appointed, modern, and quite elegant, as well as well located at the base of Times Square, but not in the middle of all the tourists. Three of us were traveling together, and two black limos picked us up from the hotel to go to the Red Hook cruise terminal in Brooklyn. (They could have just done one, but that is OK.) While we did pay for this upgrade it was well worth it, and I encourage it. It takes the craziness out of terminal arrival, and being escorted like a VIP is very, very nice. Check in at the Red Hook Cruise Terminal went smoothly, the building was bright, clean, and fresh. Perfectly set up for a large group departure. (it appeared that the different cruise lines use this space, just change equipment for other lines. The facility was much nicer than I expected, and what we experienced out of Boston's Falcon Terminal.) One of our travelers has a disability, and while not in a wheelchair, we were offered access to the handicapped line providing extra help. Again because we had an upgrade, thanks to our travel agent, we moved quickly through and into the VIP lounge and up the elevator and onto the ship. Boarding the ship was easy, maybe it was because you boarded into their big center lobby, there were no crowds on the elevators, and we quickly found our rooms, (two rooms at opposite ends and sides of the ship.) The lack of crowds may have been because of this was a stop on an extended cruise, and the whole ship was not changing over with guests, only those getting on for this leg of the cruise. We had two similar staterooms on deck ten (we had the upgraded Princess Grill level) both were spacious clean, modern, with large bathrooms, plenty of closet space and private balconies. Baggage arrived quickly and without any hassle, while we took a quick tour of the ship before unpacking. Our travel agent had sent us some nibbles, and the captain had a bottle of champagne chilling in our room for us (I believe a part of our upgrade package.) After the Muster Drill where we found our lifeboat station and heard about how to put on the life jackets, (plus got a fun one-on-one people watching, and listening experience with some of our fellow cruisers.) Afterward, we toured the ship and found the Queen and Princess Grill restaurants, both are located at the back of the ship with a nice view. (Upgrade dining as part of a package in a tad fancier space is the Queens and Princess Grill. The Queens looked a little stuffy, making our choice of the Princess was perfect for us.) At 5 pm we stopped in at the Commadors Club at the bow of the ship, for an afternoon drink (which is also where the LGBTQ travelers meet for Happy Hour each day. Thus we made this a daily event.) Note: We had the drink package (drinks under $12 are covered in that package, we found that you had to order only one (shot) at a time if you did 2, it went over the maximum cost, and you would get charged. We took to one of the cabins for the cruise out and enjoyed glasses of the champagne and cheered our upcoming week together on the QM2. Cruise out went smoothly gliding by the Statue of Liberty and out along Long Island as sunset began to take hold. Always fun to watch for the Pilot Boat and to say goodbye to the Harbor pilot when they leave the ship, giving her back to the Captain. We took our time to head to the dining room, where we had a table for six. and got to meet the two other cruisers who would be our meal partners. While they were finishing up their meal, it gave us a chance to introduce ourselves to them, and see if indeed we would want to eat with them for every meal. While we could have chosen a private table, we always enjoy meeting new people for meals. QM2 dining options are many, from cafeteria style to private dining. We could have eaten in other spaces, one public space becomes an upscale $12 extra meal upcharge space, as we had already had the Princess Grill Dining room, we went there for, breakfast lunch and dinner. Though some mornings taking advantage of room service for breakfast. Internet service is expensive onboard any ship, and we used this time to force ourselves off our screens, and as we got further out into the water our cell phones went silent, so we just used them as cameras. While we did log on to the free wi-fi when in port, and access to our mobile carriers when we could. We put the phones and tablets into airplane mode most of the time, so as not to incur any extra unwanted charges. The first full day on the water was foggy with the quaint sound of the ship's fog horn. During that first day, one of the passengers became ill and had to be airlifted off of the ship, at which time all passengers were not allowed on the outside decks. While this took us a bit off our course, it did not delay us. Though we all thought, how sad that one would get sick and have to leave such a wonderful time aboard the QM2. And it made us think how much has the US Coast Guard with a boat, helicopter, and seaplane cost, and if insurance covers that. We took the opportunity to attend a lecture and several presentations in the QM2's onboard planetarium/auditorium. While the lecturer was not very good, the planetarium experience was enjoyable. The shows on the onboard television are limited, and not very wide-ranging in the way of news or other shows. Experience them to find out for yourself, if they fit what you want to watch. Our first port of call was St. Johns New Brunswick Canada. Cruise in was early in the morning, it was foggy so there was little to see until it burned off mid-day. We took the opportunity to get off the ship, just visiting the dockside tourist market and logging on to the free wi-fi. As we had already made up our minds that this trip was more about experiencing the QM2 and not the ports, we reboarded the ship. That afternoon we went through American customs on board the ship, as US Citizens the line was short, but as the QM2 had plenty of travelers from other countries, they had a long line. That evening we sailed away, again celebrating with glasses of champagne from the Captian on our balcony as we left port, and enjoying our delightful staterooms. Sail into Boston for the Fourth of July, was at 5:30 am. Getting up to watch as we came in enjoying the islands and the boats as we passed by was enjoyable. (Also cell service returned, so I could get off some social media posts.) Last summer we had sailed out of Boston's Falcon Port, it is dark, dingy and warehouse-like, not as well appointed as the Red Hook facility. Taking a Lyft to meet friends for lunch when we returned to the ship to spend the afternoon at the Canyon Ranch Spa for pedicures and manicures (easy to get an appointment on port days.) To celebrate the 4th of July we spent time in both cabins, as we were on opposite sides of the ship, both of them got the benefit of different views of local community fireworks. While not the big Boston Harbor display, you got to see fireworks lighting up the horizon all around the ship. The ship set sail in the very early morning hours of July 5th, spending the day at sea. Which meant the shops and casino on board were open. Cunard offered a 15% discount for shopping that day, and we took advantage of that in the bookstore (which is not in the shopping area, but beside the large library.) And of course picked up a few items in the shops, making use of our shipboard credits. Note: as a Carnival shareholder of at least 100 shares you get additional shipboard credits, depending on the length of your cruise. Make sure you submit a clear statement showing your holdings (I made sure information of any other holdings, balances were not visible before sending,) at least a ten-day prior to boarding the ship. That night we put out our bags for collection and delivery back to us at the port the next morning upon arrival in NYC. Keeping a small bag with necessary items and clothes to wear with us in the cabin, that we would then carry with us in the morning. Sail into NYC was early on Friday morning we were awoken by the lights of the Verazono Narrows Bridge. Quite a sight! Again seeing Lady Liberty and the skyscrapers of Manhattan is a wonderful way to start any day. Arrival on the last day of the cruise meant breakfast and room service was discouraged, so having a few things to nibble on, and coffee to make in the room was something we should have thought of. The cabin steward did not refresh our coffee for the arrival morning, so while the trip was quite wonderful, those last few hours on the ship, felt as if they were rushing you off, which in essence they are. Again disembarking from the ship was somewhat civilized, though with large amounts of travelers leaving the ship about the same time, means crowds. Getting into the terminal was fine, and finding our luggage (which was not with others from our deck) took some time. Walking out to catch car service (we did not have a limo this time) was somewhat involved, but not terrible. We took a lyft to NY's Penn Station and returned home on Amtrak. Tips: Use an experienced Travel Agent who has a relationship and an understanding of the cruise industry to get your best perks and deals. If traveling on any one of Carnival's many brands of ships, have 100 shares of stock for extra onboard credits. If you want to experience the ship, do so when you are in port and everyone is off on excursions. Take the opportunity to upgrade, it is well worth the cost. Be it a day before arrival, car service to and from the ship (This is a BIG YES) or for a better cabin and meal experience. It is more expensive, but the benefits are worth it in the long run. Meet new people, while you will probably never see, or speak to them again, it is always interesting to talk to different people and understand where they come from. And YES sometimes you have to zip your lip if they do not have similar beliefs that you do. You can always smile and move on, or ask to be seated at a different table. Or talk about them as a part of your adventure. Bring a small foldable carry-on bag in your luggage for that last day, when you have to put all of your luggage out, This way you will have what you need with you, and you can always repack it once off the ship, or more likely just use the space to carry the things you purchased. Have Fun, we are only in this life once. Read Less
1 Helpful Vote
Sail Date: June 2018
Out first cruise was with Cunard & were told that "we had started at the top". A couple of subsequent cruises with Celebrity confirmed we were told right. This was our 5th with Cunard & (for us) it was perfect from ... Read More
Out first cruise was with Cunard & were told that "we had started at the top". A couple of subsequent cruises with Celebrity confirmed we were told right. This was our 5th with Cunard & (for us) it was perfect from start to finish. This company really knows how to look after you & make you feel special. EVERY crew member encountered was charming, cabin immaculate, Britannia restaurant food & service excellent. The modest selection in the nicely panelled upholstered seating Lido self-service restaurant was of no consequence as it seems Cunard does not pander to those who have to eat non-stop ( or lie cheek to cheek on sunbeds glistening with sun oil & perspiration). How different to the Wimpy-like troughs of other ships. Cunard seemed to have upped their game when it came to evening entertainment in the theatre, professional & well rehearsed save for the occasional screeching female singer. The comedian was brilliant although some of his jokes didn't exactly endear him to the many overweight & obese passengers. Having been a feared that the loss of the Chart Room lounge was a cynical move to make more money by making it a dining room it was a joy to discover there were numerous areas around the ship to relax & be quiet. Best of all NO daytime loud music or the sight of crew members cavorting with passengers around the pools. Plenty of late night buzzing tunes & dancing though. It was obvious Cunard have to comply with current legislation & insistent demands by facilitating the easy movement around the ship for the many who were wheelchair bound using mobility scooters or walking aids & frequent announcements asked that they be giving priority when using the lifts. There were even special shuttle bus's at a couple of the ports for them. Of course this also allows Cunard to be perceived as a caring company. Cleverly Cunard seem to have imbued their ships with a sense of the companies illustrious past in terms of the aesthetics, the subtle memorabilia displays & the presentation & manner of the crew. For those of us that missed out on the era of the past Queens Cunard are right to take the rather superior tone by saying you voyage with them rather than cruise. Another Cunard cruise already booked for August 2019 & if the deal is right may slot in another before then Read Less
4 Helpful Votes
Sail Date: June 2018
We have sailed several times on both the Queen Elizabeth and the Queen Victoria. There is very little difference from one to the other and we feel completely at home on each of them. However, if we did not like Cunard's itineraries ... Read More
We have sailed several times on both the Queen Elizabeth and the Queen Victoria. There is very little difference from one to the other and we feel completely at home on each of them. However, if we did not like Cunard's itineraries we would find another line. While we had visited Baltic States before what whet our appetite were stops at three new countries; Riga in Latvia, Klepedia in Lithuania and lastly, Gdynia in Poland. In addition the ship was stopping at a little known Swedish island, Visby. ( This port was perhaps the highlight of the cruise in that it was such a complete surprise; dating from Medieval times it has a tiny walled village which delighted us) Generally the cruise was a pleasure as is every Cunard cruise for us. There are some little things that we would change if we could but, as always, we booked another cruise while on this one and we will look forward to it. One drawback for us was the shore excursions. My husband has limited mobility and there are not enough tours geared toward easy activity. I realize that this could be due to the ports that we visited. There were narrow cobblestone streets in most of them. A plus for me on Cunard is that in the past there has always been someone from the crew backing up the tour guide so that if one has any problems one can fall back on that person. I would have thought that this was especially needed in ports that Cunard had not visited before but, unfortunately, this did not seem to be the case in one of our ports, Gdansk Our tour to Gdansk was a disaster and there was no backup person. We almost got separated from the group. Part of the problem was a very young child who cried continually into the city ( about an hour) so that it was hard to hear the tour guide's instructions for the meet up after doing Gdansk on our own Read Less
9 Helpful Votes
Sail Date: June 2018
Expected a top of the line cruise and for the best part not dissapointed. On par with Celebrity cruises that we have done in the past. Having to dress up with a Jacket every night after 6pm got a little tiresome especially when it ... Read More
Expected a top of the line cruise and for the best part not dissapointed. On par with Celebrity cruises that we have done in the past. Having to dress up with a Jacket every night after 6pm got a little tiresome especially when it ruined a 20s Dress up night. If you love Ballroom dancing this is the cruise for you. Food is great even in the Buffet restaurant. The abundance of quality juices for free in the Lido restaurant at any time is very welcomed. Best entertainment by the ships singers and dancers that we have ever seen,quality westend type of performances. Lots of costume changes and great choreography. Entertainers on for just that cruise very high quality. Liked the guest speakers like Sir Michael Parkinson. We stayed in a Deluxe inside cabin that was set up for mobility challenged guest it was huge and a real treat to come home to . Missed the luxury of face cloth sized hand towels in the restrooms. Drinks are expensive like most cruise companies. Almost no Low sugar drink options just Diet Coke or water. Waiters to take drink orders are very rare to find. Each room attendant works on their own and services 16 cabins . Tipping individually proves to be the best way to reward the 4 persons that we dealt with each day. First cruise line we have used onboard cruise excursions. They were reasonably priced and with Gibraltar got us to the Rock very quickly and early. We had a rude French speaking bus driver in Corsica that would drive us mad singing with one hand only on the wheel . We got 50% refund following a complaint. Boarding and disembarkation very quick and easy. Read Less
3 Helpful Votes
Sail Date: May 2018
Been on 7 Cunard cruises now and enjoyed them greatly with a couple of minor exceptions. This was our first on QM2 and we were excited as she is Cunard's Flagship. However, we did not feel the on board experience was up to the usual ... Read More
Been on 7 Cunard cruises now and enjoyed them greatly with a couple of minor exceptions. This was our first on QM2 and we were excited as she is Cunard's Flagship. However, we did not feel the on board experience was up to the usual Cunard standard. Good points, the cabin (12001) was lovely, seemed a little larger than same grade on the other ships. General ship interior is very nice, light and bright and clean everywhere. Ship layout is somewhat erratic, takes a while to get used to it, there are some quite long walks between venues. But then she is larger than the other two. The bad points, well, we did not like the Kings Court Buffet compared to the LIdo Buffet on QE and QV. This one is very very noisy, no sound proofing, ie carpet anywhere, horrible seating layout (straight rows with little separation - like a canteen) and the food was not up to the usual high standards we have had before. its a bunfight at best. We tried for Planetarium tickets - notice says they are available from 09:00 on first come first served. I arrived at 09:00 to find 6 other people waiting. No-one came with tickets. So one passenger called the front desk. A very curt female arrived to tell us the tickets had all gone. I asked how could that be since it was now only 09:05 and we had been there since 09:00 and some of the group before that - and no tickets had been handed out - whereupon she told me very rudely: " Well I don't know, ask your fellow passengers!" - I took exception to that and told her no - that does not answer my question as to why there are no tickets - and that I did not believe her. Clearly these had already been given to a group in advance. I returned some 20 minutes later to find another set of people eagerly waiting at the Connexions desk - and so I advised them all tickets had gone - as no-one from Cunard was anywhere to be seen to let them know. This was disgusting. At least be honest !! The staff do lack in many areas. Our cabin attendant never introduced himself on embarkation as is usual, nor did he advise us of the muster drill time, etc. In fact we only ever saw him once when he delivered a bowl of fruit. Bar staff, I ordered a diet coke, she opened a regular coke then gave me the evils when I told her I asked for a diet coke. As for the MDR - well once again Cunard assigned us a table in a dark corner by a service station - heaven knows how you get a good table - if anyone knows the secret please tell me - 7 cruises and not a decent table yet. And now we will be platinum! In general the mini-cruise itself was good and it's a great way to try out a different ship. We love it that Cunard has wrap-round promenade decks on all ships. Really like to walk around the decks both day and evening. The Cunard tour we took to Rouen was excellent, lovely town, even on a very foggy day. This was a taster of the QM2 for us as we have a 14 night one booked next year. This trip was the "decider" as to whether or not we would still go. We will. Read Less
7 Helpful Votes
Sail Date: May 2018
We chose this cruise for its itinerary and that it sailed from Southampton so no flying. Embarkation was seamless and our bags arrived promptly. The Cabin was fine (7090 balcony). On deck seven midship. The bathroom was small especially ... Read More
We chose this cruise for its itinerary and that it sailed from Southampton so no flying. Embarkation was seamless and our bags arrived promptly. The Cabin was fine (7090 balcony). On deck seven midship. The bathroom was small especially the shower with a cheap curtain. Bed was very comfortable and our cabin steward was great and saw to our every need. We had trouble with the air conditioning in our cabin which was blowing freezing cold air despite the thermostat being set at maximum and complained about it everyday for 6 days. They did nothing to rectify this problem until I threatened to take it higher whereupon an engineer came and change the thermostat and fixed the problem. This was disgraceful service and was spoiling our cruise. The food was excellent in every restaurant and bar. We were on the second sitting in the Britannia restaurant at 8.30pm which was a bit late for us but preferable to 6pm which was too early and the only other option in the main dining rooms. The afternoon tea was delightful and a must do. Overall the staff throughout the ship all seemed a bit miserable and fed up and there was little interaction between customers and staff. The drinks on board are fairly expensive and there is no drinks package available plus they slap on a hefty 15% service charge.Thank god for the on board spending allowance we had which pretty much took care or it. We have to say that all though we appreciate that Cunard have a reputation for the elderly and disabled that this cruise had an abundance of them and did distract from a nice cruise experience. The entertainment was fairly good but only from the invited professionals and not the resident troupe who we thought were poor. The band however was excellent. We only did 2 shore excursions which were ok but overpriced and poor value. Doing our own thing proved much better value and was easy to organise at the ports. Personally we think Cunard need to up there game and look at the competition for advice. Read Less
4 Helpful Votes
Sail Date: May 2018
Friends have travelled on Cunard ships and recommended them, also sailing from Southampton fitted in with our life. Have cruised before on two P&O ships so know the routine. Firstly check in was so easy, eating lunch just after 1pm, ... Read More
Friends have travelled on Cunard ships and recommended them, also sailing from Southampton fitted in with our life. Have cruised before on two P&O ships so know the routine. Firstly check in was so easy, eating lunch just after 1pm, everything was so smooth. Cabin was on deck 4 aft, lovely and spacious and quiet (even though many people told us midships is the best) have found no difference in location! Queen Elizabeth is very Art Deco and certainly a step up in fixtures, fittings & cleanliness from P&O (but again P&O served us well on a half world cruise and I not knocking them) but obviously you pay more on Cunard and probably expect more. Certainly the food served in the dining room or found in the buffet was outstanding & they totally catered for my wife being gluten/dairy free, not a single meal was disappointing. So whilst I give 5 stars and generally loved the whole cruise, let me just briefly give what I personally didn’t rate or found irritating: 1. The shows were nowhere near as good as on P&O 2. Having to wear a jacket to dinner is unnecessary and too hot/uncomfortable 3. The chairs in the Britannia restaurant make your legs sweat profusely 4. Drinks far too expensive 5. Entertainment team dreadful (maybe the elderly clientele don’t need such), again P&O win hands down 6. Lack of British plugs in cabin (all American except one) 7. Everything in dollars so you pay more in the end when exchange rate is added So would I sail Cunard again, but other cruises and other ships, there is choices out there, you pay your money you take your choice! Read Less
3 Helpful Votes
Sail Date: May 2018
This cruise had a good itinerary with plenty of stops in great places. My wife and I travelled in Princess Grill accommodation which was adequate ( this was our 31st cruise nearly all Cunard). We elected to avoid the Princess Grill dining ... Read More
This cruise had a good itinerary with plenty of stops in great places. My wife and I travelled in Princess Grill accommodation which was adequate ( this was our 31st cruise nearly all Cunard). We elected to avoid the Princess Grill dining room altogether and enjoyed buffet service in the Lido.. Now bearing in mind that cruising seems to be all about dining and its experience we definitely were 'off message' Efforts were made to encourage us to go to the Grills restaurant. The service we received was attentive and friendly and we had a great time doing our own thing. The shops were actually lacklustre with stuff we wouldn't normally buy, high end is great but very limiting. On this cruise the theatre was also a bit mundane although it was packed so glad that others enjoyed it night after night. we are back on the ship for 2 months next year ( 2019) so is indicative that things were good. Read Less
6 Helpful Votes
Sail Date: May 2018
Spring is a great time to cruise the northern area, and we hit it just right by sailing from Hamburg on May 12, 2018. The cruise started on May 10 in Southampton with a boatload of folks from Australia doing the "Three Queens", ... Read More
Spring is a great time to cruise the northern area, and we hit it just right by sailing from Hamburg on May 12, 2018. The cruise started on May 10 in Southampton with a boatload of folks from Australia doing the "Three Queens", and picked up passengers from The States, Canada and Germany itself in Hamburg. My friend and I had two of the new solo cabins on Deck 2. Until now, there had been no passenger cabins on that deck, and we found it necessary to get help from a ship's officer to locate ours. Just pass the wall of slot machines in the casino and enter an alcove with a large white door that had nothing to indicate there were now cabins in there. Open said door, and there is a hallway with nine ocean view solo that had just been added. A great three quarter size bed - no mere twin here! A three drawer dresser as well as bedside drawers and the good sized closet gave all the space a solo traveler could use. There was an electric kettle, china and silver, and all the bits and pieces needed for a cuppa tea or coffee. The bathroom was compact and had the cloth shower curtain that no one especially loves, but it was well arranged and had plenty of shelf areas for cosmetics. Best of all, our huge windows matched those in the dining room in size and shape. What more could you ask for ? We had booked many of our excursions with the ship, and a two day independent with ALLA Tours for our St. Petersburg visit. We had a day at sea to settle in, followed by our visit to Copenhagen. The Tivoli & Harbour Cruise was not quite up to our expectations. We were dropped at Tivoli with instructions "enjoy yourself" and meet in two hours to make the canal boat connection. We arrived at the boat after two other groups had already boarded and taken the majority of the seats....not much of a scenic cruise over shoulders and past heads of those near the windows. We had a few minutes to view the Little Mermaid, and back to the ship. Our Stockholm day included the Vasa museum which is always interesting, and a city tour on the bus. Tallinn offered "Rags to Riches" with visits to parts of the city where both categories of natives had once dwelt. Nice stops with plenty of photo ops overlooking the towers of the city. We arrived in St. Petersburg early in the morning, and met our ALLA tour bus at 0830 after clearing Russian customs. They had booked our needed visas, and we had no problem with moving through the arrival area. I had been in St. Petersburg many years before, and found this a marvelous company. Our hostess spoke perfedt English, and we had those ear pieces that allowed you to follow your guide easily. The tour covered every possible cathedral and palace the city had to offer, and a grand lunch was included. Our 16 passenger Mercedes bus was comfortable, and our driver was always ready to assist as you got on and off. We returned to the ship in time for dinner, and were met the next morning at 0730 for another full day of touring. A ride on the subway was one of the most interesting times. The subway passes under the Neva River, and returning to the surface on the fast moving escalator took a full three minutes. Amazing! My friend's watch kept tract of steps, and we learned we had walked five miles each day without actually realizing we had done so. The royal wedding of Prince Henry and Meghan took place while we were docked, but a special dinner was set up for Saturday (19 May) evening with a souvenir menu that had a beautiful photo of the couple and a list of all the Royals who had sailed Cunard since l861. Replays of the wedding were run on ship's television several times. Our next port was Kiel, but the excursion titled Castles and Boats never stopped in the city for a look around. We drove quite a way to look at a few schloss buildings (no entry) and then had a little boat ride around several small lakes that had nothing to offer. This was another disappointing tour that cost $97.00 for very little. The final stop was at the far north end of Denmark in the city of Skagen. The locals were very welcoming of cruise passengers, and the tour covered an outdoor museum and a trip to the far spit of land by a tractor pulled "sandworm". Really a fun day this time. Next day was "at sea" and we docked in Southampton on 24 May. A transfer to Heathrow had been prepaid, and all went perfectly. It had been a good cruise, with weather you could not have ordered to be any more perfect....warm and sunny most of the time but never chilly or too hot. Read Less
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