I am a cruiser 20+ cruises 62 year old and very easy going.
Obviously going on that many cruises, problems have occurred. I said mostly Disney and Celebrity.
Good: staff was amazingly friendly and did their best being understaffed. (Except Guest services..Will explain in bad section). Windjammer surprising ok. I am Not a buffet person but was muc better than main dining.
Specialty dining ...
The ship was nice and well kept. The crew in the dining room and cabin service did a good job. Check in was easy and quick. We had The Key option and I would definately recommend it. The serving sizes in the dining room have been reduced quite a bit most times my husband as well as other passengers around us in the dining room requested a second entree The problem we had with this cruise was the ...
Overall, we had a pleasant experience. Except for the cabin steward who cleaned our room the day we embarked, all staff members were fantastic!. Our room had not been cleaned by 2:00…and we were not given an extension cord for a medical device despite asking him twice. Our Diamond Member concierge came through, however. Our cabin steward, Shinnelle was amazing for the remaining part of the ...
The absolute worst cruise I've ever been on. Filthy rooms, bad food, lost our luggage and never found it ( there was cash inside it), surprise it was never found..lol, extraordinarily rude guest services, our sofa was so filthy we couldn't sit on it, they covered it with a bed sheet! Entertainment was very disappointing. We had trouble with this cruise since 2 days after we made the reservation, ...
A friend booked on this cruise, so we decided to book a cruise along with them. This was our first cruise, we were told to check the final cost before the cruise. Some times you can get a refund if the cruise becomes cheaper. We spoke with someone on the phone, which took 45 min to get through and get a $180 on board credit. We assumed it was taken care of. After all, it took 45 minutes to to get ...
We’ve been cruising since 2005 with Carnival and a few different river cruises so we decided to give RC a try due to scheduling needs. This review is a comparison of past experiences against the recent one with RC.
Embarkation - I will give them a pass on this one. There was some sort of medical issue is our understanding with a passenger causing a 2-3 hour delay. Not RC’s fault however; they ...
Room was very small, Beds made daily but not cleaned, Terrible smell on the Ship, that we were ever told about, 1- Sewer back up on deck 4. 2-Ventalation System, It was terrible. No one would answer our Questions about it, All the way to Nineth floor, and dare not ride the Elevators....Sick one whole day, Headache Eyes burning...The ship itself needs alot of work, very dated and old, sounds like ...
Compared to The Grandeur, Enchantment is very similar. The decor of the Enchantment is a little more streamiined that that of the Grandeur, but both are beautiful ships. Both are "comfortably formal", which I appreciate.
There was an issue of foul odor on our deck, which caused a lot of discomfort, but was finally corrected. The Crew worked 24/7 on the problem. But I realize that this could ...
Sailed on May 4 2022 for 5 day cruise.
The plus- the staff was very fine, although it seemed that there was a shortage of staff, at times. The entertainment was good, not great, except for the Tango show which was spectacular. The ship is in good shape and our cabin was fine.
The Minus- the dining room food at dinner was really bad. There were a few good choices, and overall, the food was ...
This was a cruise to celebrate my husband's 55th birthday on 5/5. This was our first cruise with RCCL. In an effort to go the extra mile, to celebrate him, I pre-purchased the birthday decorations package (chocolate covered strawberries, chocolate cake & room décor), to surprise him upon arrival. The decorations were nowhere to be found when we entered our suite. I expressed my displeasure to ...