I've sailed with Cunard since the days of the QE2. An all British crew where tuxes & food cooked at your table were the order of the day. Today the QM2 is nothing more than a Carnival ship in disguise.
Embarkation at Red Hook was a total disaster. Cattle entering a slaughterhouse are treated better. Passengers were kept outside the terminal in 95 degree heat requiring medical attention. Once ...
We had not been on the QM2 in about 10 years and decided to grab a great deal for the 2022 Independence Week cruise. What a shock to find that she was not up to the standards that we were used to on the QM2. We usually book balcony but took an inside with the deal for this cruise. A mistake for us because we never had been in an inside cabin on any ship before and the small size and no ...
We selected this cruise to celebrate my 60th birthday and our 40th Wedding Anniversary, so it was very special and important to us.
The embarkation at Southampton, despite the queues, was very well organised and slick.
Our stateroom was not to the standard we had been accustomed to aboard other cruise ships. The room was very small and the bathroom tiny. A refurb is very much needed. The ...
Personally I have never been interested in going on a cruise but it was the choice of in laws and I ended up being dragged along. After initially booking Britannia we ended up taking advantage of a cheap upgrade offer to Queens Grill.
It didn't start well at Embarkation when there was a scrum of people surrounding the doors into the hall in Southampton and no indication of where the priority ...
As experienced travelers, my retired friend and I looked forward to exploring the ports of call along Canada's maritime coast and the St. Lawrence River as described on Cunard's website. Unfortunately, the poor customer care which started with a 5 hour delay boarding the ship, continued throughout the cruise, even past disembarking.
The customer care generally provided on other cruise lines was ...
We wanted to sail out of New York City and thought this cruise would be a good fit. The ship was beautiful, the room was nice, however the service was very disappointing. It started with the 1.5 hour wait in line to get onto the ship. Then there was a long line to get into dinner the first night while only one crew member had the list to help find passenger’s s find appropriate entrance to the ...
The problem with the QM2 is that the food quality has deteriorated markedly since I went on it once before in 2011.
The main Britannia Restaurant's dinner offerings were frankly poor, with almost tasteless starters, dry overcooked and unimaginative main courses, and desserts which tasted like they had either been bought in or prepared weeks ago and frozen. One main course was an inedible lamb ...
We chose this ship for the kennel. The Kennel Masters were fantastic and provided amazing care for the dogs. They get 5 stars. The rest of the cruise, however, was not for us.
We had issues before even boarding. I booked in the U.S. and my daughter booked in the U.K. No matter which one of us called with a question or problem, we were always told that particular issue had to be handled by ...
We have sailed with Cunard over 20 times in the last 30 years but our last trip on the QM2 will be the last cruise with Cunard, it's simply not what it used to be.
The ships can't be faulted, they are as elegant as they ever were but what you see in the brochures isn't what you'll find aboard. The brochures depict elegant older couples, that's how Cunard used to be, that's what they were known ...
50th anniversary. Wifi was expensive and a constant headache. Transfer to laguardia airport was mishandled. Not enuf buses, crowds of people waiting outside the ship for a bus, most of them quite elderly. No place to sit or get out of the elements. Thank goodness it did not rain. No excuse for Cunard not to know how many buses necessary for the transfer. This info is provided well in advance of ...