All of the staff spoke great English and we never had any problems with communication. They were also kind and patient to all of the guests.
The entertainment was plentiful. There was always something going on. We especially enjoyed the evening shows in the theater.
There was gym available on the ship, but we found that on cruising day it was too accommodate everyone that wanted to use ...
We chose this cruise because of the time it was going and the stops it was making. We had never been on a Costa cruise but thought it would be OK because we have been on many different cruise lines and they have all been good, some better than others in certain areas, but all satisfactory.
Costa was disappointing in almost every area. The web site did not work well and was frustrating to use ...
Went on a two week (back to back) cruise with my sister and my adult daughter. Girls cruise! SO excited. First time with Costa. We all enjoyed the cultural experience. Very few English speaking guests on board. We don't speak Italian or French but they had specific English embarkation and de-embarkation talks and any relevant announcements were given in 4 or 5 languages. The ship was ...
Booked this cruise because we were already in Florida and we thought it would be great to get away. This sailing was convenient for us. Well where do I begin, the staff was not very knowledgeable about disembarking when we got to the islands, some said level one , some level two that day ended up being level three. My husband and I purchased the beverage package, I was disappointed to find out ...
We chose it because of the port of call and the price "seemed" right?
The service was poor and the customer service desk was not much better, staffed by people who had very little experience with travelers and were misleading and uninformed.
Promises made were not kept resulting in our wasted time. Time is money$$$ !
Little or no efforts were made to fix issues. We read about problems in ...
Our 3 main reasons for choosing a cruise were: 1) Relaxation, 2) good food, and 3) experiencing foreign cultures. Unfortunately we did't get any of it!
Ad 1), The moment we entered the ship we found out that hundreds of young people were on board as well, and they had brought their own music, which they played loudly and constantly, especially around the pool-areas, so if you were more than 25 ...
We have chosen the itinerary not the ship but as the agency recommended this ship as a 5 stars from Costa fleet I expected the best of it. Well unfortunately expectations were far too high compared to reality.
First of all is not a 5 stars and if I take the quality of the cabin and restaurant grounds is not even 4, I would give it a maximum of 3.
The whole ship looks like it would have been ...
Full disclosure: I won this cruise, so my only choice was itinerary, and after reading many negative reviews, I was quite worried. My worries were unfounded and we had an amazing time...as Americans, the Italian flavor added to the experience...rather than detracted, in our opinion. The last night, the dining room was rocking as waiters danced with passengers, the Italians started a conga line ...
We chose this cruise to join some friends on a vacation and the ship went to islands we had never been to before. This is the first time on a Costa cruise. I had read previous reviews about pushy people, etc., but we found all co-cruisers were good mannered people all enjoying vacation. The food was quite good at the evening dinner and buffets at breakfast and lunch. The ...
You get what you pay for. Do yourself a favor and book a real cruise, not one that works you over at every step of the way. Save a little more money and do it right. Way to many cons vs. pros to mention. Only good thing was our cabin and room steward. These people work like dogs all for the almighty corporate profit. No costumer service. So many different languages, very little is included. You ...