Was just on Ascent sailing and came on this and what a shock to the system! While cost cutting was apparent on Ascent compared to last year's sailing on Apex, it is beyond comprehension how this once fine line has fallen from grace. Feel like I've gone from Ritz Carlton to Motel 6. Even the crew is like what the hell? I've been on over 50 cruises of which many have been on Celebrity, I have ...
I have cruised with Celebrity over 12 times. This cruise was the worst, especially for the alcove cabanas on the Lawn Club deck that they advertise as a place to enjoy peace and quiet, and for which we paid $229 a day to reserve. Celebrity plays movies on the Lawn Club screen twice a day, with the sound so loud it drove us out -- and there was no one watching the movie!!!!! Of course, we ...
We chose this cruise because we were doing a week long teaching cruise with one of our favorite bridge teachers.
There were 3 days we could not use our bathroom for hours because the toilets on that side of the deck were clogged. The staff at Guest Services was hostile in general, but especially during toilet problems.
The dining room was dirty, eg previous diners food under the table
We ...
We chose this cruise because of the itinerary: we wanted to visit New Orleans for Mardi Gras, and this seemed to be a simple way to do that. We didn't actually have terribly high expectations of \celebrity, but weren't prepared for it to be as awful as it was.
Good things: the cabin was fine, with the best bathroom we have ever had on a ship, with out being in a 'First Class' cabin. We were ...
The crew was so unfriendly and truly looked miserable. We traveled with our 3 children (10,8 and 2), we went on this same boat 4 years ago and had a horrible time year. The boat is not maintained. All games on deck 9 are broken. The kids club is awful. My child said she didn’t feel well they left her sitting in the sun on the sports court for an hour with no water. Told she couldn’t go to the ...
wanted to try celerbity and what a mistake. the entertainment was awful. Not enough chairs around pool area. Nothing really to do at night after 10.00. the food was excellent at the specialty restaurants. The two good bars were the Emsemble lounge and Martini bar. the pool bar, bar on third floor were awful, the girl at bar did not know how to make a blue Hawaii.. we have done 14 cruises, should ...
I have held of my review of Celebrity Reflection for 6 Months and we are still awaiting Celebrity investigation report in to our cruise. My wife and I have sailed on 22 cruise now and this was by far our worst. To say we were disappointed is an understatement. We live in the UK and prefer to travel to the States as we have found the whole customer experience so much better and friendlier. Needless ...
We had very poor service on this ship. The staff at the buffet was rude. They tried to give me an omelet with out a plate. When I asked for a plate, I was told to get one at the end of the line. The line was long, like every other place on this ship. When my wife complained, the manager Dariusz was almost laughing. He had a big smile on his face. Not sailing on Celebrity again. To get a bottle ...
A little bit than over a year ago, my family and myself went on a cruise on the Celebrity Reflection. Weather was awful, but it's not anybody's fault. On our way, we stopped in Cozumel where we did a little shopping, based on the TRUSTEE map Celebrity gave us.
With a small money inherited from her recent father's death, my wife bought a diamond ring in a jewellery store called Silver of the ...
We have cruised with many cruise lines over the years and last year we had the wonderful pleasure of cruising on the Celebrity Eclipse and we loved it. The ship, the food, in fact everything was perfect so we booked an Aqua Class cabin Christmas Caribbean this year without hesitation on the sister ship 'Refelection'.
Embarkation was busy, however you expect that on a big ship.
We stayed with ...