A little bit than over a year ago, my family and myself went on a cruise on the Celebrity Reflection. Weather was awful, but it's not anybody's fault. On our way, we stopped in Cozumel where we did a little shopping, based on the TRUSTEE map Celebrity gave us.
With a small money inherited from her recent father's death, my wife bought a diamond ring in a jewellery store called Silver of the seas. Back in our hometown, we went to a local store to get it evaluated; it turned out it was a fake diamond (and fake gold), even if the store gave us a certificate of appraisal that I signed, considering that the store was recommended by Celebrity.
We tried to contact the seller who would not return our calls. We reached to Celebrity to get help as this shop was on the map (and the logo Celebrity cruise was on the door of the store), but they were not able to help. The reason: yes, the adress was the right one, but the name on the invoice was not the one they had in file. So the shopping guaranty will not apply. The store just changed the name at the top of the check....
Cabin was fine but was at the rear end of the boat. Because of the way it is located, ou can feel every movement of the boat.