We chose this cruise after hearing several friends rave about their experiences. The food was abundant, fresh, and of the highest quality. The room had everything you needed for comfort and amenities. The cruise staff and management made everyone feel special and encouraged us to relax and enjoy our vacation. The tours were organized with consideration for all physical levels and interests, ...
My expectations were high having heard many good things about this cruise, but what I experienced was an exceptional quality of service, with great attention to details as I have never experienced before.
The dining room is somewhat noisy especially when you have a few "loud voices" about, but in comparaison to the choices available, the quality of the food and service, it did not spoil my ...
We have done several river cruises up and down the Danube with different providers and APT was by far the least luxurious. A pleasant experience but not the luxury cruise we were expecting for the price charged and from our prior experience.
AmaBella is badly in need of refurbishment, some of the upholstery in the lounge is dirty and the dining room and lounge are dingy, with poorly placed ...
We had to change from the AmaVerde to the AmaBella on this APT cruise half way through our cruise because of low water on the Danube. This involved a four hour coach journey. This transfer was only revealed to us two days beforehand even though the company knew about it months ago; apparently they have had to do this transfer since June 2018. Rather deceitful in my opinion not to tell us from the ...
Hi There,
Thank you for your review. Bringing you the best River Cruising experience is really important to us so we take your feedback seriously.
We regret you didn’t have the River...
The trip was fantastic and the organisation by ATP beyond the call of duty.
Everything was taken care of. We had to swap ships from Ama Bella to Ama Verde between Passau and Nuremberg because the water level in the Danube. As the 2 ships are identical we got the same cabins and the organisation to achieve this was fantastic. They even had a staff member with 50 cent coins at the turnstile to ...
Hi there,
Thank you for taking the time to post such wonderful feedback! What great highlights.
We hope to have an opportunity to welcome you aboard again soon.
Thanks,
Sam ...
This was a dream holiday where every possible thing was covered. From the first moment to the last, we saw some wonderful places and the local guides shared so much of the history and legends of each place visited. The staff on board were all lovely - our tour director Gudrum was charming and such an efficient operator to make everything run so smoothly; the reception staff always happy to help; ...
We got a two-for-one deal which made the price of the trip better value. The ship, which is not one of the latest models despite being Constellation class, was decorated in rather dull shades of brown and beige. It had a serious design flaw in the restaurant, where there were two sides, separated by banquette seating. This meant difficulty in moving around for waiters and passengers and a ...
Hi Boaterlady,
Thank you for taking the time to share your dinning experience on the AmaVerde. It is unfortunate to hear you haven’t enjoyed the food on board, we appreciate your feedback...
Never done river cruise before. Can only compare to ocean cruise . Was first class . The staff could not have done any more for anyone at any time . Mixed ages and fitness level. They accommodated everyone. Hedleigh our tour director was outstanding. His cool ,calm and very easy manner meant everyone was informed well and catered for at every level .
Port excursions. Great choices or ...
Hi Flicky, Thanks so much for the fantastic feedback!
We're glad you enjoyed yourself and Hedleigh was able to make your trip memorable. We will pass on your feedback to the crew.
We're...
We are on this cruise now, half way through in fact. While so many things are excellent, there are aspects of our experience that are not so good. The ship’s clientele are mostly Australians and to say they are a lively bunch is an understatement. The ship can get extremely noisy at mealtimes, something we are not used to on other cruises we’ve been on. Our cabin is very good. Quite spacious and ...
Hi Cappycas, thanks for taking the time to share your experience with us so far.
We’re delighted you are enjoying our ships facilities. In regards to our Butler Service, they are there to...
I found this river cruise fantastic, I cannot understand one of the reviews on this cruise, there was absolutely nothing to complain about. Food wonderful, staff so helpful, the people on the cruise very friendly, the tour director Emese (spelling) could not do enough for everybody. I have a mobility problem and she went out of her way to make sure I was comfortable, travelling with Australians ...
Hi Phoebe,
Thank you for taking the time to post such heartfelt feedback! We will pass your congratulations on to the staff.
We hope to have an opportunity to welcome you aboard again...
Sail Date: May 2018
Traveled with disabled person
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