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We are on this cruise now, half way through in fact. While so many things are excellent, there are aspects of our experience that are not so good. The ship’s clientele are mostly Australians and to say they are a lively bunch is an understatement. The ship can get extremely noisy at mealtimes, something we are not used to on other cruises we’ve been on. Our cabin is very good. Quite spacious and well equipped. It is also very clean and well maintained by the cabin stewardess. The bathroom is one of the best we’ve ever had on a ship, lovely and light and with a wonderful shower. The only thing missing is tea\coffee making facilities. In our cabin we have butler service but have not used this facility as it’s never been explained to us what it entails. Maybe we should ask? We have used the laundry service as we are allowed one bag of free laundry, wash and ironed per week, an excellent service. Another great thing on the ship is the free WiFi which is fast and always available. Now for the bad. The food. The breakfast is Ok but the choice of cereals is very poor. The muesli is very low grade, mostly oats and tastes of nothing. No fruit and fibre cereal, only AllBran and sweetened cereals. The fruits on offer are good, especially the fresh orange segments. Bananas are not always available, getting one is proving very difficult, nor the unsweetened plain yogurt, only sweetened. I only eat cereal and fruit for breakfast so was very disappointed with the choices. I decided to buy some real muesli at one of our port stops and thankfully I bought teabags onboard and get these topped up with boiling water in the lounge! Lunch is either salad choices, always the same with slight variations, pretty boring. There is always plenty of meat on offer but as a non meat eater this is not good for me. Dinner is the worst meal of the day. Choices are usually one meat, one fish and one vegetarian. The meat dishes seem to be the favourites with most passengers and are usually ok according to my fellow diners. The fish dishes are fine, not particularly exciting or tasty, just average. The vegetarian meals on the other hand are dreadful. Really bad. Spinach crepes were thick doughy pastry, tough and tasteless with a teaspoon of thin cheese sauce, we left them.The vegetable lasagne was equally bad, dry tough pasta layers, cubed carrots, peas and potato I think(?) no cheese sauce, just dry layers, all sat on a smear of tomato sauce, it really was appalling. With most meals hardly any vegetables are served. Even the meat eaters are complaining about this. I asked for more vegetables and this was addressed but now I get a bowl of watery broccoli and cauliflower with each meal. This is served with such a flourish I feel as if I should be grateful and not complain any more. Oh dear, I think this is the only Cruise I might actually lose weight......(not a bad thing really!!!) Another thing we are not happy about is the noise from the sundeck which is above us. The thumping of heavy feet from about 5.30-6am is really annoying. Tip. Don’t book a cabin under the sundeck! Generally the Cruise is good with friendly helpful staff and good choice of tours. We just wish the food was up to standard as this would improve our holiday so much. One other thing we don’t like is the over familiarity with the restaurant staff. This may be down to the Australian passengers encouraging them, but some of us don’t need to have all the jokes and hi fives when we enter the restaurant. A little decorum and quiet would be appreciated.

Great Cruise, shame about the food.

AmaBella (APT) Cruise Review by cappycas

1 person found this helpful
Trip Details
We are on this cruise now, half way through in fact. While so many things are excellent, there are aspects of our experience that are not so good. The ship’s clientele are mostly Australians and to say they are a lively bunch is an understatement. The ship can get extremely noisy at mealtimes, something we are not used to on other cruises we’ve been on. Our cabin is very good. Quite spacious and well equipped. It is also very clean and well maintained by the cabin stewardess. The bathroom is one of the best we’ve ever had on a ship, lovely and light and with a wonderful shower. The only thing missing is tea\coffee making facilities. In our cabin we have butler service but have not used this facility as it’s never been explained to us what it entails. Maybe we should ask? We have used the laundry service as we are allowed one bag of free laundry, wash and ironed per week, an excellent service. Another great thing on the ship is the free WiFi which is fast and always available. Now for the bad. The food. The breakfast is Ok but the choice of cereals is very poor. The muesli is very low grade, mostly oats and tastes of nothing. No fruit and fibre cereal, only AllBran and sweetened cereals. The fruits on offer are good, especially the fresh orange segments. Bananas are not always available, getting one is proving very difficult, nor the unsweetened plain yogurt, only sweetened. I only eat cereal and fruit for breakfast so was very disappointed with the choices. I decided to buy some real muesli at one of our port stops and thankfully I bought teabags onboard and get these topped up with boiling water in the lounge! Lunch is either salad choices, always the same with slight variations, pretty boring. There is always plenty of meat on offer but as a non meat eater this is not good for me. Dinner is the worst meal of the day. Choices are usually one meat, one fish and one vegetarian. The meat dishes seem to be the favourites with most passengers and are usually ok according to my fellow diners. The fish dishes are fine, not particularly exciting or tasty, just average. The vegetarian meals on the other hand are dreadful. Really bad. Spinach crepes were thick doughy pastry, tough and tasteless with a teaspoon of thin cheese sauce, we left them.The vegetable lasagne was equally bad, dry tough pasta layers, cubed carrots, peas and potato I think(?) no cheese sauce, just dry layers, all sat on a smear of tomato sauce, it really was appalling. With most meals hardly any vegetables are served. Even the meat eaters are complaining about this. I asked for more vegetables and this was addressed but now I get a bowl of watery broccoli and cauliflower with each meal. This is served with such a flourish I feel as if I should be grateful and not complain any more. Oh dear, I think this is the only Cruise I might actually lose weight......(not a bad thing really!!!) Another thing we are not happy about is the noise from the sundeck which is above us. The thumping of heavy feet from about 5.30-6am is really annoying. Tip. Don’t book a cabin under the sundeck! Generally the Cruise is good with friendly helpful staff and good choice of tours. We just wish the food was up to standard as this would improve our holiday so much. One other thing we don’t like is the over familiarity with the restaurant staff. This may be down to the Australian passengers encouraging them, but some of us don’t need to have all the jokes and hi fives when we enter the restaurant. A little decorum and quiet would be appreciated.
SamATG, Marketing @ APT Travel Group has responded
Hi Cappycas, thanks for taking the time to share your experience with us so far. We’re delighted you are enjoying our ships facilities. In regards to our Butler Service, they are there to offer you a personalised in-suite service. From ensuring your garments are pressed ready for any occasion, providing tea and coffee service, taking care of your onshore arrangements, shoe shining, packing and unpacking and much more. You are more than welcome to speak to reception for more information about your Butler Service. It is unfortunate to hear you haven’t enjoyed the food on board so far, we appreciate your feedback as it allows us to continually improve both our journeys and our service. We will pass your feedback onto our team. We hope you enjoy the rest of your cruise. If you would like to get in touch to discuss your feedback further, then please contact our Customer Relations team at customer.relations@aptouring.com.au and use the reference number #2 so our team can identify you with this review. Kind Regards, Sam
This response is the subjective opinion of the management representative and not of The Independent Traveler, Inc.
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Cabin Review

Cabin
Our cabin is below the sundeck and is noisy in the early morning. We have a balcony which is lovely. Thecabin is spacious, clean and very light. The bathroom is excellent, the best we’ve had on a cruise ship. Bright, clean and with plenty of storage. The shower is great, glass sliding doors and an overhead large shower plus a hand held one. The stewardess keeps the cabin spotless. Water is free and the fridge is restocked daily.