Boston to the USA Cruise Reviews

I made a couple of posts on the American Cruise Lines Group before our 8/23 Grand New England Cruise expressing concern over whether it could live up to the fabulous experience we had with Viking on our first cruise two years ago after reading so many brutal reviews on Yelp and Cruise Critic. Well, about everything went wrong on this cruise that could go wrong and we had an absolutely fabulous ...

Beware! This cruise is unsafe, hazardous, a liability, and a tragedy waiting to happen. The facts are that they are grossly understaffed and the crew that is aboard is negligently trained; they are incompetent and uninformed. The staff is not fully vaccinated, although the Manager of the Hotel, has lied and sworn they are, the Captain and Medic aboard has verified otherwise. The majority of the ...

The ship, while only 3 years old (we were told) has not been maintained; Surface rust on the outside of the ship and more worrisome appearing rust on the support cables for the tender. Stained carpet and upholstery as well. Ship was short staffed and the staff that were provided were poorly trained. Food was bad and rarely served as ordered. Chef staffing deck food bar was ornery and ...

Although we had quite a few little issues on our cruise, overall it was nice. The ports and excursions were great, albeit a bit disorganized at times. Food was good with lots of seafood and fish, especially lobster. Cabin is big, bigger than most on small ships, as was the bathroom. We did have a shortage of bathroom amenities at first, but that was fixed when they received supplies a few days ...

We chose this cruise based on a previous experience with the company. My Mom couldn't say enough good things about American after her first cruise. She then spent nearly $20,000 for us to take a mother /daughter trip. For the last 2 years we had looked forward to the immaculate ship, personalized service, and fine cuisine, she had experienced. We had not had the opportunity to travel together ...

Route: Grand New England tour, departed Boston July 14, ended Boston July 24 Cost: ACL New England ~$750/day Seabourn Alaska ~$640 to $760 per day Silversea Alaska ~$650 To begin with, some of the problems which I describe below came from trying to run a ship with about 80% of the hotel staff and about 50% of that 80% hotel staff trained, and lots of shifting around of the hotel ...

• The on-board entertainer, part of the on-board welcoming committee, was condescending to and downright rude to passengers, most of whom were senior citizens. • When we went to bed the first night, we had no sheets on the bed, just a basic mattress cover and duvet on top. Our thought was that this was part of the new Covid requirements for ships. • We only had hand towels and no glasses ...

We cruised for the first time on American Cruise Lines on their Grand New England coastal cruise for 10 nights on American Constitution. From the first day on board, we knew that this ship was not ready to sail. This cruise was over booked and understaffed. All of the rooms were not ready at the time of embarkation. Some people didn't receive clean towels until the second day of the cruise. The ...

We wanted to be on a smaller ship that was reported to be a luxury cruise . We have been on multiple cruises but never a River cruise before . We wanted to tour ports in New England . It never should have gone out . I think it was one of the first ships post covid to go out . Very understaffed . Deeply disappointing for the money spent . I have celiac and spoke with the chef upon arrival ...

We chose this cruise for the allure of their Lobsterbake theme & fantastic offerings in their brochure. Unfortunately, this was NOT the case. We paid A LOT of MONEY for a premium cruise experience and an expensive stateroom on the fifth deck with a private balcony yet, the following occurred. 1. We could not open the door to our stateroom with the correct key-it was stuck. We had to get ...