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Silversea Tokyo (Yokohama) Cruise Reviews

Cruiser Rating
3.0
Average
13 reviews

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1-10 of 13 Silversea Tokyo (Yokohama) Cruise Reviews


Very poor service

Review for Silver Muse to Asia

Cruisegs avatar

Cruisegs

10+ Cruises

Age 60s

We took the Silverseas Muse because the Cruise Professionals recommended the ship and the company. We have been a loyal Crystal customer, but they didn’t offer a cruise around Japan. First off the Muse is a beautiful ship and the food is good. My problem is the staff and crew are incredibly poorly trained and clueless on customer service. They advertise butler service, but forget it, they won’t ...
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Sail Date: October 2019


Owner's suite Alaska

Review for Silver Muse to Asia

twinklles avatar

twinklles

10+ Cruises

Age 60s

This was our third trip on Silversea in an Owner's Suite. We did Alaska--Anchorage to Vancouver on this cruise. Silver Muse was only about a year old. We found the decor to be comparable to Silversea standards, but modernized. We prefer the older, warmer decor, but recognize that Silversea must keep up with the times. Compare my pictures of Silver Muse with my pictures of Silver Shadow (we were ...
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Sail Date: September 2019

Cabin Type: Owner's Suite 1


Disastrous cruise!

Review for Silver Shadow to Asia

Lindsay Gronich avatar

Lindsay Gronich

10+ Cruises

Age 70s

After waiting a year and a half for this cruise, we embarked in Tokyo, at 2:30 on Sept. 28th. At 4:00 we had the life jacket review, and immediately thereafter there was an announcement of an important meeting with the captain in the lounge. Upon entering the lounge, we found the captain on the stage with a huge map, showing the coming Tyohoon Trami, coming straight southbound into our voyage ...
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Sail Date: September 2018


Super typhoon

Review for Silver Muse to Asia

Minda avatar

Minda

First Time Cruiser

Age 60s

Friends suggested it would be a great vacation my first in over 20 years I saved up all year for this snd everything about it was a huge disappointment the captain snd staff did nothing to make me feel safe in the upcoming typhoon and I left the ship due to my great for my safety along with 8 other people in my group there was NOTHING remotely luxurious about this ship it looked old and in need of ...
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Sail Date: September 2018

Cabin Type: Vista Suite


Poorly planned, mismanaged, misrepresented TERRIFYING AND EXPENSIVE Boat Ride

Review for Silver Shadow to Asia

Jane Cunningham avatar

Jane Cunningham

6-10 Cruises

Age 70s

I see SILVERSEA is getting mixed reviews. SILVERSEA advertises and charges in the ultimate luxury category but after two cruises, my experience is it is clearly not. I described our experience in a previous local post as: "misrepresented in the advertisement, lack of planning very evident, mismanaged on the ship, disregard for passenger interests, and the withholding of critical information." ...
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Sail Date: September 2018

Cabin Type: Veranda Suite


New and unusual ports

Review for Silver Shadow to Transatlantic

kconlin avatar

kconlin

6-10 Cruises

Age 60s

I chose Silver Seas because of the great service, great food and wonderful staff. Getting on board is always easy and fast, and a nice welcome from our butler. Couldn't wait to have my first glass of champagne. The staff is helpful and friendly every day - not just the first day. We asked about a special meal for my husband (he loves escargot) , and of course - he got it! The singers are very ...
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Sail Date: May 2018

Cabin Type: Vista Suite


Great Itinerary, that's about it

Review for Silver Shadow to Asia

LA Phil avatar

LA Phil

6-10 Cruises

Age 70s

We chose this cruise based on the excellent Itinerary of Japan and China. It was our son's college graduation present. So it was us two oldsters and a 26 year old. We spent a few days in Tokyo prior to the cruise, which was more enjoyable than the cruise. Embarkation was fine. The room, Grand Suite, was fine, but a bit old-fashioned. Our butler was pleasant, but really had no recommendations as ...
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Sail Date: September 2017

Cabin Type: Grand Suite 1


Tokyo to Hong Kong Sept/Oct 2017

Review for Silver Shadow to Asia

1dmartin955 avatar

1dmartin955

6-10 Cruises

Age 60s

Embarkation and disembarkation went easily. Ship was smaller than what we sailed in the past but better since we got to know just about everyone working on the ship. Expected the cabin to be more elegant although the bathroom was big and the bed comfortable it was still a little tight and a bit dated. TV was terrible and barely visible from the bed. Food was great and service was mostly good ...
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Sail Date: September 2017


The tired old Silver Shadow

Review for Silver Shadow to Asia

Crystalr avatar

Crystalr

6-10 Cruises

Age 70s

I choose this cruise because of the interesting itinerary but was disappointed with the change limiting the time spent in Shanghai and the terrible port in Japan which was added at the last minute Overall the ship was in desperate need of refitting,the food quality was poor the people handling the off shore excursions were not knowledgeable ,the entertainment was terrible ,the Captain was ...
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Sail Date: September 2017

Cabin Type: Silver Suite


ALASKA CRUISE STARTING IN TOKYO

Review for Silver Shadow to Transpacific

rpfarris avatar

rpfarris

2-5 Cruises

Age 60s

This was my first cruise and I loved it. My suite (all cabins are suites) was nicer - and at least as large - as most hotel rooms I stay in. I had a veranda, but other than the veranda itself, even the smallest cabin on the ship is the same size. No "inside" cabins. Very nice. This cruise had "Gentleman Hosts," who among other things, organized a cocktail party each evening for the solo ...
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Sail Date: May 2017

Cabin Type: Veranda Suite


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