362 Stockholm Luxury Cruise Reviews

My last name is Scandanavian and I have always wanted to travel the Baltic. That is Viking's home territory and I figured, correctly, that it would be a great trip. We upgraded to a Junior Suite and found it to be a very roomy ... Read More
My last name is Scandanavian and I have always wanted to travel the Baltic. That is Viking's home territory and I figured, correctly, that it would be a great trip. We upgraded to a Junior Suite and found it to be a very roomy suite with a great view. The no-extra-charge room service we used at breakfast quickly became a habit. Meals were delicious we particularly like Manfredi's Italian menu. The self serve restaurant offered varying choices always of high quality. My wife loved the availability of gelato. The spa was great for her with back problems and the massages helped. It was a treat to find a band and majorettes performing for us dockside in Gdansk. The ship is small enough to be friendly and large enough for plenty of variety. I tried the larger ships once and thought I would never go on another cruise. We had a great choice of excursions and enjoyed all, particularly the bus/train ride up to the Hardangervidda in Norway, the scenery was fantastic. We also got to see the Vasa in Stockholm a long time dream of mine. We met a number of interesting people including a retired reporter who had met Ho Chi Minh and General MacArthur. Read Less
Sail Date May 2018
We have sailed on many Viking River cruises and decided to do a different type of itinerary which could be accomplished only on an ocean cruise. Our experience with Viking led us to take this cruise. We were originally booked on the ... Read More
We have sailed on many Viking River cruises and decided to do a different type of itinerary which could be accomplished only on an ocean cruise. Our experience with Viking led us to take this cruise. We were originally booked on the 5/26/2017 cruise, but due to a computer crash on British Airways we had to cancel and we re-booked for this cruise. We thought we would take the "free air" this time through Viking and try to save money. Viking air does not offer convenient flights..always has several lay overs and makes the travel day miserable. One couple we met had to take a 6 am flight from Bergen home. The savings were not worth the inconvenience and for such a high caliber cruise line I was surprised. We also did not know our room number until a week before our sail date. No one could tell us why. The ship is beautiful, clean and well run. Although only 2 years old the furniture in the room was starting to show wear as well as some of the chairs in the World Cafe dining room were stained and worn. The staff in every department are wonderful. They always have a smile and want to help. The cruise manager makes himself seen and is always receptive. Director of Guest Services, Martha is so helpful and caring. The wait staff can never do enough for you. We booked most of our excursions through Viking. We met through Cruise critic wonderful people and one member seemed to have done enormous research and had booked some independent tours and we followed his lead. We book the 2 day St. Petersburg tour through Alla tours and the cost was almost half of the Viking tour. We paid $270.00 USD for 2 days of touring. Alla gets you into the Hermitage early, and it was empty! By the time we left you can see the crowds waiting to get in. All of the tour directors that Viking uses were wonderful. My major complaint is the starting time of the tours. Some started at 7:15 am. Some days you are only in port for a few hours. I would rather have more time in the port and not go to as many destinations. We also did an independent tour on our last day Norway in a Nutshell which when looking at one might feel confused as to what to do. It is very clear and easy to follow. The food was excellent. Many choices. We did not like the menus at The Chefs Table and cancelled our second visit there. You can see the menus in advance which we were not aware of. They have all the menus through 2018, so if you are thinking of experiencing that restaurant, check the menu first. Manfredi's had many choices. The Restaurant- the main dining room is only opened for lunch on one day which made the World Cafe crowded and difficult some days to get a table when many excursions return at the same time and you are leaving port. Twice we stayed in town for lunch. Would definitely go recommend this trip but it is very exhausting. Read Less
Sail Date September 2017
Viking is based and registers its ships in Bergen, Norway - who better to cruise the Baltic and Scandinavia than with Viking. The itinerary is perfect overview of the gems of the Baltic and Viking is the first class way to see this ... Read More
Viking is based and registers its ships in Bergen, Norway - who better to cruise the Baltic and Scandinavia than with Viking. The itinerary is perfect overview of the gems of the Baltic and Viking is the first class way to see this region. The Viking Star is a beautiful ship, the food and service are excellent and amenities superb. We stayed in a Junior Penthouse Suite for this cruise and found our room to be as reviewed. There were some issues with upholstery stains from prior occupants that were immediately addressed when raised with management - all to our satisfaction. The demographics of the ship tends to older, successful retirees which is what is expected for this cruise line, at least for a September cruise, but likely for all other times. The ports were wonderful and exciting to visit. We booked private tours in most and recommend the same which gives you better and less expensive tours - use the CC Boards to explore this aspect. The Viking Star featured lectures by a resident Historian which were excellent and others lectures as well regarding, food, culture and art before each port. The food offerings were excellent. We enjoyed all venues except the Chef's Table - we found the menus here to be pretentious and unsatisfying. It would be better for Viking to revise the Chef's Table to offer a more varied gourmet menu experience rather than one fixed menu. Manfredi's was superb as was the Restaurant and World Buffet. Overall, we enjoyed this cruise so much that we booked another while on board - this speaks for our delight with the Viking experience. Read Less
Sail Date September 2017
This is the second time we cruise with Viking. Bit this Scandinavian cruise is beyond our expectations. Every shore excursion, every lecture, every musical performance is well thought of, well planned. The ship is sparkling clean. The ... Read More
This is the second time we cruise with Viking. Bit this Scandinavian cruise is beyond our expectations. Every shore excursion, every lecture, every musical performance is well thought of, well planned. The ship is sparkling clean. The meals are awesome. The staff is courteous and helpful. My husband and I had a wonderful time, an unforgettable experience. We will choose Viking over any other cruise. The food is beyond our expectations. The staff is always courteous, no matter how busy they are The lectures by Mr Patterson about the Vikings and the Hanseatic trades are so interesting. We learned a lot from his talks. The embarkation and disembarkation are extremely well organized, and we do appreciate that. That made our travel much easier. About the food, there are so much varieties to choose from. The food presentation made the whole experience much better. We can either eat at the buffet on 7th floor or eat in the dining room. We love it Read Less
Sail Date September 2017
This was our first Viking OCEAN cruise and it was a beautiful ship, very easy to navigate. Although we were planning to eat mostly fish, the beef was some of the best we have eaten and stuck to that. The service was good but not ... Read More
This was our first Viking OCEAN cruise and it was a beautiful ship, very easy to navigate. Although we were planning to eat mostly fish, the beef was some of the best we have eaten and stuck to that. The service was good but not great. Viking needs to spend more time training their wait staff. Many times the tables remained dirty. Even when they came by your table they would leave the dirty dishes sitting there. The Italian restaurant and Chef table had much better service and were the best places to dine. The upstairs buffet was good and always a safe bet with a great variety of items. This is where the wait staff needs to be on top of the tables. The main "Restaurant" had terrible service and always had problems. Viking needs to get this venue working correctly, it was very disappointing. When choosing the "liquor package" Viking needs to have all the wines included on that package at all the bar areas. At times it would take 30 minutes for the bar to get the bottle of wine. The shore excursions were just OK, nothing special. One of the excursions that tried to create a tour that did not exist and we took a taxi to the town. The Spa and gym were very good. Overall we enjoyed our time and the suite was very comfortable. We would take another cruise. We did not have the transfer to the ship included so we got the dock with our luggage. No one offered assistance with our luggage and had to take the bags to the room ourselves. Never had to experience that on any other ship. Viking needs to keep a better eye on things like that. Read Less
Sail Date September 2017
Group of 8 of us enjoyed the trip together. Luxury all the way, in every way. Our fantastic travel agent worked with Viking to help get us evening dinners together as we rotated dining venues and sometimes in private dining rooms. Viking ... Read More
Group of 8 of us enjoyed the trip together. Luxury all the way, in every way. Our fantastic travel agent worked with Viking to help get us evening dinners together as we rotated dining venues and sometimes in private dining rooms. Viking Sea is thoughtfully designed, down to the smallest detail. It is spotlessly clean, well organized, and so pleasant. Staff were fantastic: efficient, attentive, and every single one I saw the entire trip greeted me. I heard no complaint or negative comments from staff. Dinner staff endeared themselves to us in other ways, too, at table 2 in The Restaurant we made discoveries. We found out Lili (beautiful voice) sang so we coerced a song per night, Mark made us wonderful origami creatures, Bodi took universal care of us; Unathi shared stories of his homeland South Africa and his Khoisan click language! Wayan and housekeepers kept our room impeccable. Ship food was wonderful in every venue. Kitchens are spotlessly clean. Wonderful selection of wine. Entertainment and lectures were varied and great! Heather Clancy gives it her all as cruise Director (and classical opera singer!). She brings everybody's energy, talent and so many varied pieces together. Shore excursions specialized in showing off their homeland, offered wonderful variety, were interesting, and were so well organized! Unlike another reviewer, we liked the Berlin trip, interesting train ride & great guide & felt the shore excursions offered a variety suitable for anyone 55 and older. And the captain provided us a very smooth ride, on time departure and arrival, all behind the scenes. We loved this experience. Not one suggestion for change or improvement! Thank you, Viking! Read Less
Sail Date September 2017
This cruise was the best We loved the places it went. The shore excursions were great. We did go on a couple extra ones that were fantastic. The food was above expectations and we expected the best. The crew were fantastic could not have ... Read More
This cruise was the best We loved the places it went. The shore excursions were great. We did go on a couple extra ones that were fantastic. The food was above expectations and we expected the best. The crew were fantastic could not have had better. The dinning staff were the best we have ever had on any cruise.Our room staff did everything and went above and beyond. The cabin was beautiful and every cabin had a veranda. The entertainment was excellent. the ship was new and it was a beautiful, easy to get around. Everyone was very helpful and attentive. We met a lot of really nice people on this trip We did not have children but it would be or older children who would enjoy seeing the world. I would recommend this cruise to everyone. I would absolutely go again. We loved it.We havealready told all our friends about it. Read Less
Sail Date September 2017
We were three couples in our late 60s traveling together--we picked this cruise because of the Scandinavian ports (especially the Norweigian fjords) plus St Petersburg on the itinerary. The new dedicated train to Berlin was a great ... Read More
We were three couples in our late 60s traveling together--we picked this cruise because of the Scandinavian ports (especially the Norweigian fjords) plus St Petersburg on the itinerary. The new dedicated train to Berlin was a great new feature--gave us much longer in Berlin to see this amazing world capitol. Highlights; 1. Staff on the ship was incredible--everybody went out of their way to be friendly and helpful in all ways. 2. Size of the ship (930 passengers) was perfect. Small enough to easily to navigate quickly to anywhere on the ship but large enough to have numerous great dining options, public areas, entertainment, and spa features. 3. Dining was exceptional. The main restaurant was great every night--lots of great choices--we ate here probably 6 nights on the cruise. We ate at Manfredi's twice--unbelievable food and service plus good wine was included. We ate at the Chef's Table twice--both times it was disappointing (lack of great choices, mediocre quality of food, poor wine included, and not excited service staff like Manfredi's and the main restaurant. We were surprised we were able to make reservations in both speciality restaurants twice during the cruise for no additional cost. The most pleasant surprise on the cruise was the more informal buffet dining--World Cafe on the 7th floor where we ate breakfast as well as 4 dinners. World Cafe had the most amazing Sushi every night and great selections of salads, desserts and gave you all the entrees served in the Main Restaurant. Great views from 7th deck from every seat in the World Cafe and they had wonderful outside dining (if weather permitted--which was not often on this cruise). In addition on the 7th deck near the main pool there was a great burger bar with salads--we ate there for 3 lunches. 24 hour room service was also wonderful for 3 breakfasts. We had afternoon tea on 3 days--very nice touch on the 7th deck. 4. Cabins were very nice--we were an room 3045, a deluxe veranda. Great king sized bed. Heated bathroom floor. Nice vanity and makeup mirror built into desk in living area. Very nice outside balcony with chairs--unfortunately cool weather on our cruise did not allow us to take advantage of this great feature. Location of 3045 mid ship was perfect--close to everything. 5. Ship was maintained immaculately. Incredible amount public space on the 1st and 7th decks. Main restaurant and World Cafe both had excellent outside views from the restaurants. Free Spa was very nice with large heated wave pool, hot tub, sauna, steam room. Additional hot tubs and pools were on 7th floor. Unforturnately the snow room never worked during our cruise. Ship had extremely nice free laundry facilities. 6. Wifi worked for email slowly but was generally very slow in nearly all ports. 7. Cruise director Heather Clancy was absolutely amazing and dynamic for the entire cruise. What a great voice (she is a professional opera singer). She made the nightly port talks so much fun. 8. Free shore excursions (which we only did twice) were "you get what you pay for"--not much except the free train ride to Berlin. Highly recommend you book your own paid excursion either thru Viking or on your own. We did 10 excursions on our own and Viking was excellent in letting us off the boat first (so much different than other cruise companies) 9. Entertainment--great piano and guitar music all around the ship. The major nightly entertainment was only average. 10. Enlightenment lectures on where we were traveling--Russia and the Vikings primarily. Viking Ocean needs a whole new group of experts--we rated the 5 lectures we went to only 2 on a scale of 1 to 10. Things to be aware of on this Viking Cruise; 1. The average age is about 75 with many of the guests in below average physical ability. 2. Viking offers virtually no active excursions (biking, serious hiking, kayaking) because of the demographics of the clientele. 3. Viking can change the itinerary after booking. We booked 16 months out and they changed the port from Flam to Eidfjord which we did not realize until 3 months out. This was a significant degradation of ports. This made our Flam excursion much more difficult to do. 4. Weather in Scandinavia can be cool and damp. First 10 days we had virtually no sunshine (except Berlin). Take lots of layered clothing with rain gear. Fortunately weather in Norway was much better than expected which made a great ending to the cruise. Ports; Stockholm--we came 4 days early. Wonderful livable city. We stayed in Gamla Stan which was perfect location. Take under bridge water tour ($35). Go to Vasa Museum. Walk thru Gamla Stan and go to Nobel Museum. Go to City Hall. Prices much lower than we expected. Helsinki--we did 4 hour bicycle tour of Helsinki with Happy Guide Helsinki. It was excellent. Rock Church was the highlight. Helsinki reminds me of old Iron Curtain city still. Not as affluent as the rest of Scandanavia St Petersburg--we did 2 day private tour with 6 people of Ultimate St Petersburg with Denrus. St Petersburg is like Paris in the multitude of great sights to see--2 days was not enough. The Hermitage, Summer Palace and the Church of the Spilled Blood were the hightlights Tallin--cute little Disneyland touristy type old town. We did town tour and we found Tallin to be cute but not exceptional. Would love to spend more time in rural Estonia. Gdansk--the weakest of the ports we visited. We did the included tour in the Disneyland touristy type rebuilt old city. Some people did the Soviet excursion and loved it. Berlin--Amazing city. We took the included train and then had Insider Berlin meet us at the train station and give us a walking tour of Berlin for 5 hours--it was exceptional seeing the way that East Berlin has come back. The train makes this a great excursion even though it is a long day. Copenhagen--We did a biking tour. Great way to see this beautiful city on the water. Alberg--We stayed on the ship. People who did the 2 hour included walking tour found this to be a very livable town and enjoyed the city Stavanger--We did amazing Half-Day Lysefjord View Hike with Outdoorlife Norway. One of the highlights of our trip This was a very active excursion--took two ferries and climbed 1000 feet vertical over challenging terrain--great views of the fjord all along the way. Highly recommend. Eidfjord--We had an amazing day. One of highlights of our entire trip. Rented a car at XY gas station (200 meters from boat landing). Drove 2 hours to Flam to catch the railroad to Myrdal. Then rented bikes from Cafe Ralleran in Myrdal and biked 15 miles back to Flam. Great bikes. Then drove back to Eidfjord. Wonderful beautiful drive going thru 2 roundabouts in tunnels and traversing probably 25 miles of tunnels in our tourney. Bergen--Fun with the World championship biking race going on. One of the rare sunny days in Bergen which made it special. We did tram to top of the mountain which gave us a great view. Because of the bike race we docked at a more remote dock in town which made the visit to Bergen tougher. Viking gave us a $100 credit per person because of the added challenges of the bike race in town. Viking handled getting us to train station to take 7 hour scenic train to Oslo very well. Concluded a great cruise. Read Less
Sail Date September 2017
Northern European counties are a part of Europe we've never visited before and we've had two previous river cruises with Viking, so when we read they'd launched several ocean ships for small ship ocean cruises we decided to ... Read More
Northern European counties are a part of Europe we've never visited before and we've had two previous river cruises with Viking, so when we read they'd launched several ocean ships for small ship ocean cruises we decided to take the plunge. What a delight. The river cruises are much more intimate and it is easier to make new friends, but with only approx. 900 passengers on the Viking Sea we enjoyed the ship a great deal and highly recommend it to all of our friends. The dining experience was world class, the entertainment was enjoyable, and the port tours were all enjoyable. The staff was world class with staff from over a dozen countries on the ship. They were very focused on making our trip memorable. This was definitely like living in a five star hotel for 18 days and the food could not have been any more spectacular. Every city we visited was terrific. St. Petersburg was a highlight of our daily shore excursions. The only excursion change I'd make is to not take the train from the port into the city of Berlin. While Berlin was interesting, we spent a total of approx. 8 hours "commuting by train" and I wish we'd stayed closer to the ship for our days excursion. There were other tours available near the port of Warnemunde, Germany. The only other change I'd recommend is to start the tour in Bergen, Norway and end in Stockholm, Sweden. We did it the opposite direction, and you have very limited flights back to the USA from Bergen, Norway. Read Less
Sail Date September 2017
Viking staff are top flight. Everyone goes out of their way to make the cruise a memorable experience. No preferential treatment by cabin type except when registering for excursions in advance. Once on the ship everyone was special. We ... Read More
Viking staff are top flight. Everyone goes out of their way to make the cruise a memorable experience. No preferential treatment by cabin type except when registering for excursions in advance. Once on the ship everyone was special. We loved our experience and it has given me pause to reconsider future cruises as we typically prefer land travel. Granted you only skim the highlights of each port, but you don't see everything on a land trip either. It was nice not to pack and repack and expend your energy on ship board or port activities. Dining was wonderful. Even buffet offerings were high quality. My only recommendation would be to look at some of the paid excursions. For the most part they were good but guides who had a teaching background were excellent with the right balance of teaching and keeping track of people. Also there were guests with walkers who paid for excursions but could not participate because of gravel walk ways or cobblestone streets. An easy tour doesn't mean an accessible tour. Read Less
Sail Date September 2017
The service on the Oceania ship is over the top. Whatever you want/need, the cheerful and eager staff will bend over backwards to make passengers happy. Actually every wish is anticipated. Everything was beyond our expectations. We ... Read More
The service on the Oceania ship is over the top. Whatever you want/need, the cheerful and eager staff will bend over backwards to make passengers happy. Actually every wish is anticipated. Everything was beyond our expectations. We chose to join a 'Roll Call' with Gina Raio Bitsimis, which we found on Cruise Critic. We connected with her group on board and excursions (roughly 10 per bus) were organized with them...at a much more reasonable price than the ship's expensive excursions of large bus loads. The reasons why we switched from Princess to Oceania are: 1. no high pressure advertising 2. the meals which are all of the highest quality and flavour. The only negative (besides the pillows!) was the debarcation at the end of the cruise which took 45 minutes of standing in line after picking up our suitcases outside the ship waiting for a taxi. We loved our Oceania Baltic cruise experience and recommend it highly. Read Less
Sail Date September 2017
Cruise had a fabulous itinerary visiting 7 ports in 10 days including 3 days St Petersburg. The ship Marina was super with Oceania's classic service and excellent food. A great region to travel filled with history, culture and ... Read More
Cruise had a fabulous itinerary visiting 7 ports in 10 days including 3 days St Petersburg. The ship Marina was super with Oceania's classic service and excellent food. A great region to travel filled with history, culture and interesting sites. If u want a private tour of St Petersburg and Moscow try Alla-Tours. A value added tour company who provides a great service to its clients. Cruise critic enabled us to chat with fellow members as to the cruise which assisted all of us and was followed by a meet and greet onboard the ship. The service on board was as usual, excellent in all categories. Since the itinerary was so intense on a daily basis, we had little time for the nightly entertainment but did have excellent meals and also participated in Tea time The only issue was when disembarking to St Petersburg, it took an exceedingly long time for processing people which delayed the start of the tours. This should be reviewed so the passengers can leave the ship in a timely manner Read Less
Sail Date September 2017
This was our 5th cruise with Oceania. Once again, Oceania delivered an excellent cruise experience. Of course, not everything is perfect, but close enough to perfect to give them an excellent score. The embarkation process was a little ... Read More
This was our 5th cruise with Oceania. Once again, Oceania delivered an excellent cruise experience. Of course, not everything is perfect, but close enough to perfect to give them an excellent score. The embarkation process was a little backed up this time, but I think that was the cruise port, not Oceania, as they did not really have the facilities to accommodate the check-in process. All in all, we are on the ship within 45 minutes - not so bad. Disembarkation was quick and painless. Food: Oceania continues to be top notch for food, though I did have a few meals that were not quite up to their usual standards. The Terrace Cafe was great, with a good variety every day. Waves Grill was also great. I am usually a big fan of Red Ginger's Sea Bass, but this time, it lacked flavor. Everything else was good, except for the fish. Same at Toscana. I enjoyed everything except my main dish, the veal osso buco, which also lacked flavor. I actually feel bad complaining because overall the food was just fantastic. This time, we ate at Privee - what an experience! If you have the time, you should try to do it. It was simply elegant and a special experience. A few suggestions for the Executive Lounge and afternoon canapes: you may want to change it up a bit. You have had the same food since we took our first cruise years ago. Service: This is where they really excel. I had an allergy issue in our room. The Chief Housekeeper was there in 10 minutes. Within the day, they cleaned and steam-cleaned the entire room and changed all of the bedding to hypo-allergenic bedding. Problem solved! I can't say enough about how perfectly they handled the situation. Staff everywhere were friendly and helpful, though I really got annoyed at them for trying to take my plate in the Terrace Cafe to walk it to my table. I was perfectly capable of taking it there myself. Our butler was awesome and our housekeeper too. Shore Excursions: We used a mix of free Oceania excursions and excursions we booked on our own with others. The Oceania excursions were fine (though I would not pay full price for them - too pricey!). Only one complaint with one tour where they took us to an awful shopping place. Entertainment: Well, they are not really known for it so don't expect too much. That being said, the shows were not bad and I thought the entertainers worked very hard Overall, I still give Oceania an excellent rating - they consistently provide a superior experience. We are booked already for next year! Read Less
Sail Date September 2017
We sailed on the new Explorer. We were very disappointed with our cabin on this new ship. Very small compared to the other Regent ships. (we have sailed on all the others). Couldn't move in the room. Closet too close to the beds, no ... Read More
We sailed on the new Explorer. We were very disappointed with our cabin on this new ship. Very small compared to the other Regent ships. (we have sailed on all the others). Couldn't move in the room. Closet too close to the beds, no walk around space. Very disappointing compared to the sister ships. Our cabin was like a much less comparable cruise line cabin. We like Regent because we have always had a walk in closet, a vanity for hair and makeup, space to move around and a much larger bathroom. Explorer other than that was fine. Still need to get a few kinks out, but service is good and food is excellent. Should have stuck with the cabin sized on the other ships. Way too small and a big disappointment. Food is always excellent on Regent cruises. New Asian restaurant is wonderful. Staff in the restaurants are top notch. Read Less
Sail Date September 2017
Luxury encompasses the entire passenger experience. The physical environment of the ship is part of this experience, and the Seven Seas Explorer does present an environment that is richly decorated and often spacious, but the passenger ... Read More
Luxury encompasses the entire passenger experience. The physical environment of the ship is part of this experience, and the Seven Seas Explorer does present an environment that is richly decorated and often spacious, but the passenger experience suffers some of the same faults that I have encountered on other Regent ships. After a rather bad experience on a recent cruise on the Seven Seas Voyager (previously reviewed on Cruise Critic), we were hesitant to take another Regent journey. However, we had already booked this trip, the itinerary was one that had great appeal to us (one of the few that have three full days in St. Petersburg), and several friends who had been on the Explorer raved about it, so we decided to go ahead. The cruise was certainly an improvement over our one on the Voyager, but not quite perfect. Our suite, a Concierge E level, was indeed one of the best cabins we have had on a cruise ship. It had plenty of sitting room, was well furnished, had a very comfortable bed and a large balcony, and more than enough drawers, cabinets and closet space. The bathroom was also well designed, with two sinks, a tub and a very good shower, and again plenty of drawers and shelf and counter space. Although the Explorer offers even larger suites, we saw no need for anything bigger. Regent appears to have spared no expense in outfitting the common areas of the ship. Furniture and fixtures were over the top. Of course, décor is a personal matter, and I found some of the areas to be overdone, some clashing of various styles, and the art was not to my liking, but I would not downgrade the Explorer for these reasons as others do love the way the ship is outfitted. One of the disappointing parts of the cruise was the food. Presentations were always very well done, but the taste often did not live up to expectations. The specialty restaurants were especially disappointing. Service was exceeding slow (way past leisurely) to the point where we started a meal at 7:00 and were not finished until after 10:00, missing the evening show. In Prime 7 I had the Prime Rib, one of my favorites on previous Regent cruises, but the meat was lacking in flavor and texture. In Chartreuse I had the “rack of lamb,” actually just two lamb chops that were overcooked. In Pacific Rim I had the lobster tempura, finding the lobster to be tough and flavorless. But the Pacific Rim is beautifully decorated at least. We were able to get only one reservation in each restaurant, not understanding why some people seemed to be able to get multiple reservations. But we found that one was enough. We actually preferred meals in the Compass Rose and especially Sette Mare, where service was much better (and much improved from previous Regent cruises). The breakfast and lunch buffets lacked variety from day to day, but there were plenty of choices. The specialty restaurants were also open at lunch with a limited menu and offered a sit-down alternative to the buffet, but the hours were limited and often closed before morning excursions returned. The sommeliers or wine stewards did not seem to know much about wine, always suggesting a wine before they knew what you planned to eat. The Constellation Theater, where the big shows are held, is a disaster. None of the balcony seats, and less than half of the main floor seats, have good sight lines. The acoustics are bad and muddy the vocalists. Speakers are badly placed and often the singing appears to be coming from the back of the theater rather than from the performer. In fact, for a while I thought they were lip-synching, but there was an instance where a singer had a microphone failure and you could hear her natural, unamplified voice and it was quite lovely. The singers and dancers were quite talented and gave good shows, although the choreography was a bit repetitive at times. The cast also made an effort to socialize with the passengers, which was a very nice touch. The excursions were mostly good, although we optioned for independent tours in St. Petersburg as the Regent included tours were primarily only half day and didn’t allow you to get to much in this marvelous city. For most of the tours Regent did not provide personal audio systems, making it hard to hear the guides. Almost all the tour groups from other ships did seem to have the audio systems. The departures for the tours were most unpleasant. People were asked to wait around the theater and then there was a mob scene with pushing and shoving when a tour was called. We have never had this type of problem on other cruise lines and Regent needs to find a better way. The enrichment lectures were a big disappointment. In an area rich in history and culture, the speaker, chose not to talk about any of the ports but instead all but one of his lectures were about the Vikings, pertinent to the region but not worth so many lectures. And the lectures were generally rambling collections of facts with no real take home points. The speaker was part of the Smithsonian lecture program and unfortunately he gave the Smithsonian a bad name. There was a paucity of activities during sea time, and most of the activities seemed to be promotions for the spa or the boutique. The Cruise Director, who should be responsible for the passenger experience, did not seem to be directing anything, but only acted as an announcer or an emcee. He appears to have been hired for his singing ability rather than for any administrative or guest relations abilities. He was probably the worst cruise director of the many cruises I have been on. Read Less
Sail Date August 2017
This was our 9th cruise with Regent and much anticipated. We embarked in Stockholm and sailed the Baltic returning to Southampton. We looked forward to being on the new ship having watched the programme about it's construction. The ... Read More
This was our 9th cruise with Regent and much anticipated. We embarked in Stockholm and sailed the Baltic returning to Southampton. We looked forward to being on the new ship having watched the programme about it's construction. The decor is dark wood everywhere and lots of old fashioned bling. Regent missed a real opportunity to tap in to the younger age group who can afford luxury all inclusive holidays. There has been a real drop in standards. The beds were always super comfortable on the other ships. Not this time. The bedding was always silky and luxurious so much so I have in the past tried to buy some without success. Apparently you can now buy it from the ship but it so inferior I would not bother. The service is patchy with more of the " couldn't care less attitude" in evidence. Breakfast was a shambles with insufficient seating and staff too busy to pay attention. I had to wait 15 minutes for an espresso one morning which arrived in the form of luke warm filter coffee with froth on top. Other days it arrived at the service point and I had to collect it. We were not offered water and the food was bland cafeteria quality and staff looked harrassed and unhappy. It used to be that the miserable ones stood out now it is the other way around. Lunch was bland with little choice of hot dishes which again looked like they had been sat there all day and were only just warm. The pool deck was the same with lukewarm fries. No special buffets were staged even when at sea for the day. The restaurants have not changed their menus much in the seven years we have been cruising. Does the menu itself have to be bigger than A4size and in an incredibly heavy awkward cover!The fillet minion in Prime Seven, the specialist steak place, was dry and inedible. The new restaurant Chartreuse, replacing Signatures , was the only fine dining we experienced and we were limited to one booking.. in the coffee lounge I was either ignored or palmed off with the wrong coffee in the wrong cup. At tea they failed to anticipate the numbers and at one point a long queue stretched behind a single trolley with one sandwhich on it. When more did arrive they had yo be served on saucers as there were no plates. They ran out of scones and at that point we gave up. We gave up on the entertainment years ago and went to bed early. It is all Broadway themed from 60 years ago or the usual Beatles night. The Cruise Director and his partner were appalling and did nothing to include all guests just their" groupies" The tours were mixed. The ambience on the ship is nothing compared to Seabourne. We criuised twice with them and the dancers and officers all come down to the bars and get involved. Those on Regent do their hours and that's it. They are just not interested. The dvd's and in suite films are put of date. We spent a lot of time reading. We had three days in St Petersburg and wasted one and a half as were advised not to book morning and afternoon tours. This was incorrect and others did both. Very disappointing. We did try and get on one when we arrived back at lunchtime but a very very unhelpful and very brusque member of destinations would not budge. Her excuse" there's no one on the desk to print out your ticket" She was at the time sitting down doing nothing. When I pointed out that this was very unhelpful she said we had all been warned not to book last minute! That had not actually happened and surely on a luxury cruise staff should go above and beyond wherever possible. That's how it used to be..The other tours were ok but one in to Sweden from Denmark was a waste of time. Although included in the price you pay many of these tours are very basic. In St Petersburg for example we only drove past the Hermitage and could not stop to take a picture in the square. At the very picturesque church in the centre we had ten minutes to run and take a picture then spent twenty minutes in a tatty souvenir shop. Most guests stayed on the bus. That should tell them something but as usual nothing changes in that respect. We will not cruise with Regent again. Our early cruises were complete luxury and we recommended this company widely. We have spent a lot of money with them cruising all over the world. This is no longer luxury cruising. It has not only dropped standards but has failed to move with the times. Cruising has become so popular with younger professionals and this company fail to notice. We are now in our late fifties. We are prepared to pay for luxury but expect to experience it. We like to be entertained but are way past the days of Broadway and the Beatles. We love good food. Quality over quantity. Regent has failed us. Read Less
Sail Date August 2017
The greatest joy - short of actually being on a Regent Seven Seas cruise - is the anticipation of that day you embark upon one of the best cruising experiences in the world. The greatest responsibility after your wonderful cruise is to ... Read More
The greatest joy - short of actually being on a Regent Seven Seas cruise - is the anticipation of that day you embark upon one of the best cruising experiences in the world. The greatest responsibility after your wonderful cruise is to try to pay amaige to all the professionals that ensured that every element was on point, every meal was a joy and every day was a life fulfilling experience. Unfortunately, words fail in fully expressing how truly gratifying the decision was to once again trust Regent to deliver the perfect vacation. My wife and I accompanied the RSS Explorer from Stockholm to London. The ship was everything that has been praised in past reviews - and more! You truly feel like you are the crew's primary concern on your own personal mega-yacht. The Explorer is small enough to literally transition from fore-to-aft, atrium-to-pool deck in minutes, yet large enough to feel like no matter where you were, you still felt there was a whole ship to explore. Never was there a crowd at any venue. Always there were options where to grab a bite, to enjoy a drink or to find a calm place to sit and absorb the ambiance of the ship. We had a couple of evenings where the seas were up and you could feel the motion of the seas, but the Explorer always performed excellently and nothing moved from any spot. We were staying in Penthouse "B" Suite 818 which is perfectly located just forward of the atrium elevators/stairs but also secluded enough to be very quiet and peaceful. It was our first exposure to being afforded a Butler and found the experience to be warming and gratifying - but not a necessity. Our butler, Prakash, was never in our way but always present moments after we expressed a need or desire. The high point was Prakash's ability to provide a short notice balcony party for leaving Amsterdam. He setup high end canapés, wine(s) of choice and a semi-formal table setting. Later - it all disappeared like we had been alone in our suite. The layout of the Penthouse suites is unique to the Explorer and has been criticized, but we found it comfortable and functional. The walkin closet is sufficient for any cruise lasting up to 16-20 days. The dining venues were all exceptional - including in-suite - and match your mood at the moment. All were equal in quality and service but these subtle points are noted: Compass Rose was an enjoyable option for Breakfast or Dinner. The very competent Matire'de, Alen, and his staff always provided a welcoming atmosphere and excellent service. Alen repositioned himself at lunchtime to the La Veranda and did a equally good job of overseeing the mostly buffet venue. La Veranda was always our choice for lunch as long as we were able to return from an excursion in time. The Pool Grill which is in operation until 4:00 was a suitable option if La Veranda was missed. In addition to the buffet line offerings they also offer sandwiches and burgers to order and small entrees. One small criticism of a venue is that the portions are extra large and difficult to finish unless you limit the anti-pasti and bread, and still, might be too much. Of the specialty restaurants, the best was Prime 7 and least enjoyed was Pacific Rim - mostly because it is Asian inspired rather than authentic Asian cuisine. So, you can expect to be offered similar fare to other restaurants but with an Asian sauce. Example: Korean barbecue Lamb Chops... That didn't workout like someone might have intended. Chartreuse was a true joy - closely paring in satisfaction to Prime 7. The Coffee Connection seemed to always be ready to fill the void if you were peckish or in need of a craft coffee drink. Martina was an artist making Irish Coffees and Russian Chocolate concoctions. The Coffee Connection was also a perfect express breakfast option. We didn't hit all the production and featured performances presented in the Constellation Theatre but those we did attend were very well performed any very enjoyable. An outstanding performance one night was presented by our Cruise Director Andy Heath and his Social Hostess wife Tammy. Both are accomplished singers and were ever present throughout the cruise as the inspiration for enjoying life to its fullest. As I already stated, the services received in all the venues was exemplary and many of the staff went even above and beyond that to ensure that the passengers were very well cared for. Honestly, I can't think of any of the crew that failed in performance and maybe only one that might have needed more polishing. The ship's itinerary was " Port Intensive " with only one 'Sea Day' out of the twelve days aboard. Helsinki Finland was experienced at a leisurely pace, visiting the town market and other venues in the area. The food was interesting - if not challenging. Who knew smelt can be cooked so many ways? Saint Petersburg, which we spent three days/two nights was a treasure trove of history, architecture and culture. The Russian people treated us warmly and we were impressed with their openness and candor. On the second day my wife and I fulfilled a lifelong goal of visiting Moscow. Although this was a Regent Choice excursion and was an additional fee, it was the best 18 hours of my life. Four hours on a high-speed train to Moscow, paired with visits to the Kremlin, Red Square, the Metro Station as well as other venues filled the day with memorable sights, sounds and tastes. Visiting the previous Soviet States of Estonia (Tallinn) and Latvia (Riga) offered further insight to the wonderful people and culture of that region. Copenhagen and Amsterdam offered us beautiful vistas of wonderful architecture and quaint canals. Brussels was equally welcoming and we enjoyed experiencing the brews and concoctions of the country. The last and disembarkation port was Southampton UK which lead us to London for two nights which was a couple of nights too few to see and experience this cosmopolitan city. Saw a bunch, didn't get to experience enough. The 12 night cruise was a pleasure to take and Regent did an outstanding job. Read Less
Sail Date August 2017
What can I say. Everything about this cruise was fantastic. Our F1 cabin was luxurious. The bathroom with a tub and shower and double vanity was wonderful. The large stateroom was great and the king bed was very comfy. The food was ... Read More
What can I say. Everything about this cruise was fantastic. Our F1 cabin was luxurious. The bathroom with a tub and shower and double vanity was wonderful. The large stateroom was great and the king bed was very comfy. The food was exceptional, especially in the specialty restaurants and they have three. We ate in all three and they were all great. We especially liked Chartreuse, the French Restaurant. The premium alcohol was very, very nice. You can get just about any type of drink you want and it is included. We enjoyed the cafe with all of the specialty coffees every day. The crew was great and sailing was very, very smooth. Everyone of the tours that we took was exceptional. The Ballet and the Evening Of The Tsars in St. Petersburg were the best, although there was an extra charge for both of them. If you go on this cruise, you must do both of those. The extra charge is well worth it. We also liked the itinerary very, very much. My wife and I also had great massages on board. And we loved having the unlimited wifi included. We used it all of the time. I cannot say enough about Regent and this cruise. This was our first Regent cruise, but it will not be our last. We will definitely sail with them again soon. Read Less
Sail Date August 2017
We wanted to try an all inclusive cruise and we loved the port intensive itinerary for our Baltic Sea cruise. We booked a F1 Superior Suite . On past cruises with Oceania and Celebrity we usually book a Concierge Suite or a Penthouse ... Read More
We wanted to try an all inclusive cruise and we loved the port intensive itinerary for our Baltic Sea cruise. We booked a F1 Superior Suite . On past cruises with Oceania and Celebrity we usually book a Concierge Suite or a Penthouse Suite. We were delighted when we entered our suite on the EXPLORER to find that a Superior Suite on Regent is not only equal in size but surpasses Penthouse suites or Concierge Class on other ships. It had a walk in closet, a large bathroom with double sinks, a bathtub and shower. We also had an oversized balcony. The ship itself is beautiful, so tastefully decorated and very comfortable. We tried al the dining options and all were equally excellent. Our room Stewards were courteous, and so helpful. They made sure we had everything we asked for and they even anticipated our needs. If our wine bottle was half empty, they put another bottle i our room and kept our refrigerator stocked with ice and soft drinks each day. We highly recommend the Explorer and Regent.. It was a wonderful experience. We hope to do another cruise in the future. Read Less
Sail Date August 2017
We chose the trip primarily for its Baltic itinerary and in spite of its large size. Embarking and disembarking for land tours was well handled with adequate bus transportation. The tours themselves seem well-selected, although those ... Read More
We chose the trip primarily for its Baltic itinerary and in spite of its large size. Embarking and disembarking for land tours was well handled with adequate bus transportation. The tours themselves seem well-selected, although those included in the price of the cruise were mostly cosmetic and shorter in duration. Most of the ones we paid for were excellent and well chosen for their interest: good value Ship venue pluses included the numerous, smaller niches, even in the large restaurant, that effectively allowed smaller groups to congregate, talk and read. The staff was uniformly courteous and helpful but dining staff seemed unevenly trained and some were incompletely conversant in English. Restaurant food was very good but uneven in quality. Cooked-to-order dishes like NY sirloin steaks and omelets were excellent: a definite pluses. Selections were definitely keyed to American tastes (e.g., extensive sushi, fried food and pizza), with occasional regional dishes, which we would have preferred. We didn't try the specialty restaurants (one of which, strangely, was Italian), and because the menus seemed similar, we preferred dining in the much brighter cafeteria-styled Café on the top deck rather than the larger, more formal restaurant on the 2nd floor. We only ate twice in the large restaurant, unfortunately at tables for 8 where it was difficult to carry on conversations with others; the food was well prepared but was often tepid when served. Desserts in both venues were uniformly excellent, although hot-table preparations in the Cafe quickly aged. We were pleased to find a broad selection of local wines and beers that were included with each meal but not freely available throughout the day. We went to none of the evening entertainments. We very much enjoyed the excellent post-excursion RR trip across the spine of Norway from Bergen to Oslo and our excellent guide, but we received inadequate preparation for and information about the trip from Viking. One of us often needed assistance traveling ashore and that was always available. Read Less
Sail Date August 2017
We had ports of call to cities around the Baltic Sea that my wife and I wanted to visit. We were very pleased with all our shore tours. We took part in all inclusive tours and chose many of the extra charge tours and we were delighted. ... Read More
We had ports of call to cities around the Baltic Sea that my wife and I wanted to visit. We were very pleased with all our shore tours. We took part in all inclusive tours and chose many of the extra charge tours and we were delighted. Our cabin was a Jr suite that had plenty of room and was very comfortable. It was always well maintained by the housekeeping staff. The restaurants and the food choices were superb. The musical entertainment was so well performed and always a delight for me. The musicianship was at a superb level. The variety of musical entertainment always provided a new and fresh value. From popular to jazz to opera themes, watching and listening was a treat. To say again, the level of musical talent was of the highest caliber. The service was outstanding and the enjoyment to simply walk about the ship will be remembered. Read Less
Sail Date August 2017
We enjoyed our time on the Viking Sky. The ship is new, beautiful & sparkling clean. The smaller passenger load meant that we didn't experience any crowds or lines at any time, except during boarding times for excursions which ... Read More
We enjoyed our time on the Viking Sky. The ship is new, beautiful & sparkling clean. The smaller passenger load meant that we didn't experience any crowds or lines at any time, except during boarding times for excursions which were handled very efficiently. The staff were unfailingly polite, friendly & helpful. Excellent food with a nice variety of choices in both the standard & specialty restaurants. Embarkation in Stockholm was very easy, disembarkation in Bergen was also conducted efficiently - although we had to leave the ship at 3AM! The Viking Homelands itinerary provides a wide exposure to many of the lovely countries in this region and the included excursions gave a nice overview of each port. A couple of tips/notes: 1. If you plan on taking an excursion, including the included tours, note that they will consume almost all your port time in several of the shorter stops. This doesn't allow much/any time for shopping, sampling local cuisine, simply wandering or satisfying a special interest. 2. Be VERY honest with yourself about any physical limitations impacting your ability to walk, stand or climb stairs. Most of our tours involved at least some walking on uneven surfaces, hills or stairs. Even the bus only tours required a long walk along the pier (sometimes), the ability to climb 3+ steps to board the bus and the gangplank includes multiple (very shallow) steps. We observed several fellow passengers using walkers who were struggling to manage & the tour guides are on a tight schedule & weren't able to slow the entire group while they caught up. 3. Take advantage of all the dining options. We had no problem making additional reservations in the specialty restaurants once we were on board (book from your room TV). Don't forget to try the Norwegian fare at Mamsens in the Explorer Lounge. The tea served with tea sandwiches & pastries in the WinterGarten was also lovely when dining late. Complimentary room service is the way to go on early port mornings. 4. The historical enrichment lectures & port talks were always very informative. Be aware that they are always shown on your TV later that evening if you can't make the actual presentation. 5. The in-room TV provides a wide range of movies, nice when resting in the cabin. 6. The evening classical concerts in the Atrium were a lovely way to wind down the day. Read Less
Sail Date August 2017
Particularly enjoyed Catherine's palace and Gardens in St.Petersburg Also the Helsinki ice bar and dog sledding was a unique experience. One complaint : On the included tours we always seemed to be in the first group which meant ... Read More
Particularly enjoyed Catherine's palace and Gardens in St.Petersburg Also the Helsinki ice bar and dog sledding was a unique experience. One complaint : On the included tours we always seemed to be in the first group which meant getting up early. That wore us down by the end if the trip. Dissappointed not to dock in Gdansk. I think some compensation should have been offered, like a special credit on a future cruise. The service by the crew was excellent everyone was very friendly and helpful. The Viking sky is a beautiful ship and we were never bothered by the much larger volume of passengers compared with a river cruise. The excursions were very well organized, with a good selection of tours to choose from. Enjoyed the educational lectures. Also enjoyed the cream teas in the Atrium when we were around to attend. Our interest in the Viking Homelands was sparked by the Vikings series on the history channel. We highly recommend Viking and this cruise to all we talk to. Read Less
Sail Date August 2017
Since Viking has been rated #1 Ocean Cruise, we wanted to compare it to Crystal, Oceania, etc. Great ship - very good food - friendly staff. Entertainment was superior on Crystal (Broadway shows). The ship was quite comfortable and ... Read More
Since Viking has been rated #1 Ocean Cruise, we wanted to compare it to Crystal, Oceania, etc. Great ship - very good food - friendly staff. Entertainment was superior on Crystal (Broadway shows). The ship was quite comfortable and smooth sailing. Hoped to visit Poland but the poor weather did not allow us to dock there. The cruise director was extremely friendly and easy to reach. Liked the sessions on jewelry. Especially liked open seating for dining and easy to reserve specialty restaurants. Would have liked more Broadway Shows although the entertainment was very good. The shops provided great assistance. Crystal does have more interesting designer clothing on board, however. Sometimes had a bit of a wait for land tours and could have used more seating for disabled or elderly guests. Overall, we would recommend Viking to anyone looking for a luxury cruise. If it were more affordable, we would sign up again! Read Less
Sail Date August 2017
My first cruise, The Viking Sky was a brand new ship and it is beautiful. They take care of everything and had everything you could ever want. Pools, library, games, puzzles, music, workout rooms, beautician., sauna, bars, explorers ... Read More
My first cruise, The Viking Sky was a brand new ship and it is beautiful. They take care of everything and had everything you could ever want. Pools, library, games, puzzles, music, workout rooms, beautician., sauna, bars, explorers lounge, golf, shuffleboard, shows, dance lessons and much more. The excursions were plentiful with all kinds of themes or venues to choose from , they were interesting and lots of fun. The food was gourmet, simply wonderful. Plenty of entrees to choose from, and many were prepared for the region that we were visiting that day. The deserts were amazing, I should have gained 10 pounds.The staff was so friendly, nice, helpful, courteous . Lots of entertainment aboard the ship, had a lot of fun and met the nicest people. Liked the security getting on and off the ship. And the health concern of hot towels to wash your hands and get rid of any germ was reassuring .Simply loved everything about it and didn't want the trip to end. Have now booked my second cruise and am looking forward to another wonderful time. Read Less
Sail Date August 2017

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