We were on the recent ill-fated cruise that had to return to port due to mechanical difficulties. Earlier in the cruise, we had already identified shortcomings in cabin cleaniness, mediocre food, and lame excursions that were very disappointing (we did not travel to that distance to be "treated" to a tour of a golf course, taken to markets but not given any time to shop and told that we couldn't ...
I recently embarked on a voyage from Lisbon to Barcelona aboard the Regent Voyager, and unfortunately, my experience left much to be desired. While the staff aboard the ship were undeniably friendly and attentive, the overall condition of the vessel and the handling of unexpected situations left a lot to be desired.
Let's start with the accommodations. My wife and I stayed in a suite on the 8th ...
This was my first time to cruise with Regent and was unimpressed. On the whole the service was good but felt they had a lot of new staff being trained.
The suite was a good size, as was the bathroom, separate shower and a full size bath which unfortunately was too narrow to use. The floor leaked and they seemed to have no idea how to rectify it. We eventually had to change suites as ...
Regent has been on our list for a while so this itinerary seemed perfect for us. The first clue it might not be great was the check-in at Barcelona, the guests seemed very old. I'm guessing the average age was in the 80s, or at least that's how it felt. People just weren't that friendly (unlike the staff) and it seemed to be a who has been on the most Regent cruises competition. The ship was ...
We sailed on the Grandeur's maiden voyage from Trieste to Barcelona, then continued on from Barcelona to Miami. The ship largely met the many glowing reviews, with the Compass Rose main dining room the most stunning MDR we have experienced. Service was flawless and, contrary to early reviews, we found the production shows excellent with the talent of the performers, costumes, and staging all a ...
Given the marketing, the press coverage and the claims of “the world’s most luxurious ship” with a "heritage of perfection”, we were very excited and prepared to have our mind blown on the inaugural cruise of this new vessel. In retrospect, as relatively new to cruising, we should have done more research on Regent and their vibe. Now don’t get me wrong, there’s a lot to like about Grandeur, but ...
While there are many rusted on Regent Seven Seas (RSS) cruisers who’ll forgive any sin, beware if you don’t fall into that category. RSS is for you if you’re happy with average casino/club food masquerading as fine dining, stage troupe shows a high school would be embarrassed to put on, & a patronising juvenile approach to passenger announcements/liaison that’s more fit for a kindergarten than ...
Let me first state that the previous commenter did not exaggerate at all. As a matter of fact he was kind to give our cruise a two rating, but I stand by my one rating.
We are Platinum member of the RSS Society, with many wonderful cruises and experiences with this cruise line. We are only 40 days away from Titanium level. And we have booked 3 future cruises with Regent. That said, we loved ...
First time Regent clients here and thoroughly disappointed. The Penthouse suite we stayed in was very nice, but also tired. The Butler service overhyped and unnecessary in our opinion - just canapés delivered daily and a mini bar also topped up daily - only it wasn’t and required reminders. The vast majority of their waiting staff and all of the housekeeping teams were fabulous. The reception ...
After having a wonderful cruise on the Mariner in June we decided we wanted to book Regent again and what a complete difference between the 2 cruises
Most of the staff was very miserable, hardly any staff ever smiled.
Shore excursion desk the staff looked like don’t bother me and go away
Wifi unacceptable
Food compared to Mariner was terrible, i think the chef and food director were ...