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19 Pearl Seas Luxury Cruise Reviews

We took the Pearl Mist 11 night cruise from Chicago to Toronto last August 2018. This cruise is targeted for people 75 years an older, many of which need assistance. That's ok but it should be clearly stated. Let's start by ... Read More
We took the Pearl Mist 11 night cruise from Chicago to Toronto last August 2018. This cruise is targeted for people 75 years an older, many of which need assistance. That's ok but it should be clearly stated. Let's start by saying the good things: 1) Stateroom and bathroom are very big. 2) Probably the best thing was the Staff, they are very friendly and helpful 3) Food was ok. 4) Drinks are included. 5) Some ports of call are very interesting: MACKINAC ISLAND, MUSKEGON / HOLLAND, Parry Sound and Niagara Falls. 6) Cruising the Welland Canal and going through 8 sets locks from Lake Erie to Lake Ontario. Now the bad things: 1) Overpriced at 20 grand per stateroom for and outed ship with little to do in it. It has no pool or good onboard activities. We spent 2 days cruising with little to do. The Gym consists of 4 machines located on and outside deck. 2) The TV in the stateroom is ridiculous 3) The ship is very small 108 cabins. 4) Some ports are call should be eliminated specially Sault Sainte Marie and Little Current. Nothing to do in them. 5) The time allocated in each destination is not well planned. We only spend 2-3 hours in Niagara that had a lot of activities to do and spend a full day at Sault Sainte Marie with almost nothing to do. Read Less
Sail Date July 2018
Chose this cruise for the destination and I was not disappointed! We were treated to the Southern cities of Santiago, Trinidad and Cienfuegos before ever getting to Havana. Had an excellent opportunity to meet with the people and mingle in ... Read More
Chose this cruise for the destination and I was not disappointed! We were treated to the Southern cities of Santiago, Trinidad and Cienfuegos before ever getting to Havana. Had an excellent opportunity to meet with the people and mingle in their lives and cultures before that much more known big city. Our lecturers, Richard and Sylvia, provided much insight prior to shore excursions and food for thought. Service was fantastic! Celeste in the dining room met our every need, usually without our asking! Food was good .Cabin excellent and well cared for by Rene! Only hassle at disembarkation was one person at Customs-what a line! Shore excursions seemed well chosen thought I think we were rushed thru some and missed others; could have been the bus we were on with a lot of needy folks! I would take this cruise again and it is my second with Pearl Seas. Tried for the Inaugural on the Chesapeake Bay but it's booked. Will try again! Bon Voyage! Read Less
Sail Date February 2018
LUXURY PRICES were not a concern because we always book the owner's cabin or the equivalent which was Pearl Seas' R Class. Our cabin was DEFINITELY NOT LUXURY - Cabin 418 R Class was the most expensive. The passageways had ... Read More
LUXURY PRICES were not a concern because we always book the owner's cabin or the equivalent which was Pearl Seas' R Class. Our cabin was DEFINITELY NOT LUXURY - Cabin 418 R Class was the most expensive. The passageways had the feel of an industrial basement. The stairways were very narrow in width and the stairs were very shallow, making it necessary to step sideways in order to get a firm footing on the stairs. I was therefore forced to use the elevator in the interest of safety. Considering the age of most of the passengers, this was a definite safety hazard. We were also booked on two more cruises, one to the Maritimes and one to Cuba but chose to cancel both well before the cancellation deadlines. Even though it was on the contract that there were no refunds of the administrative fee for cancellation, Pearl Seas would NOT even consider a reduction of cancellation fees -- 4 X $425 = $1700. They did offer to give us a 25% discount on the two future cruises which would have cost Pearl Seas more than $8000. Even though this would have been a great discount, I would never consider sailing on Pearl Seas no matter what the price. Food was good and plentiful. The waiters were superb and very friendly!! Entertainment was the same two guys every night. They were good but it was too much of the same thing. Some of the included shore excursions were average and a few were quite good. The staff and service was the best part of the cruise. Too bad the overall ship didn't measure up to those same standards. Read Less
Sail Date June 2017
My sister and I sailed March 28, 2017 on Pearl Seas' seventh trip to Cuba. A year earlier, the company had canceled our April 2016 trip at the last minute. Instead, we tried out the ship on the Canadian Maritimes 14 day ... Read More
My sister and I sailed March 28, 2017 on Pearl Seas' seventh trip to Cuba. A year earlier, the company had canceled our April 2016 trip at the last minute. Instead, we tried out the ship on the Canadian Maritimes 14 day itinerary, and were impressed by its obliging crew, good food, large quarters and Swiss precision of timetables and communication by tour directors. So we had confidence that, once Pearl Seas received permission from Cuban ports, (which was communicated in early December, 2016), we would have a great trip to Cuba with this ship and crew. Cruise director Kristen came right over to us in the Ft. Lauderdale terminal, and we were warmly greeted by Akin, Boro, Sarah, Paulino, Celeste, Alvin and Chris on board. This cruise line has the human touch. This time we were on second deck forward, in a spacious cabin. We find the beds comfortable, the furniture well-made and the bathroom attractive. Deck two gets wet, however, from sea spray. The ship’s passage around both west and east tips was in rough water. The lecturers were outstanding. Rafael's perspective from his upbringing as a child of Cuban immigrants, his densely packed coverage of Cuban cuisine and Bay of Pigs talks were nuanced, with excellent diction and insight. Janis Lewin's decades of photographs expressed wordlessly the human condition of Cuban people. We enjoyed a wonderful participatory salsa class put on by ballroom dancing expert and musician Leelyn, and heard a wide variety of music of Kenny Holliday each night. Not quite enough Latin for me, though! The team of tour directors Kristen, Kathleen, Koryn, and Kevin gave clear public announcements, help and advice. The tours were excellent, with some excellent English speaking guides, such as Adolfo in Cienfuegos and Yenia in Santiago. The meals out were impressive, Brasso in particular. As were the meals and service on the ship. Akin and crew had taken many of my suggestions for Cuban menus and implemented them! A different quiche every morning, nice buffet at breakfast with food sculptures. The chef has a light touch, and is a master at garde-manger, not wasting any food due to our ordering each morning on a paper menu. Half portions allow you to enjoy dining without overeating. We experienced fine treatment, with champagne, birthday cake and serenading, as well as platters of bland food when we had a bout of sea sickness in rocking swells. Traveling in comfort and safety on this ship offered a particular advantage to us two women over the age of 60. Cuba’s people are warm, welcoming, and the roads are good, the water safe to drink, and the island is educated, and safe. However, the dilapidated state of water delivery, the electrical outages, and sketchy transportation makes it much better a destination for young, robust backpackers, rather than older tourists with less physical stamina in the heat, agility and tolerance for such outages. We wish we had brought boxes of pencils and papers for the students, or musical instruments. Our coming on a ship and tipping guides and local people surely helps support families living on $20/month government salaries. Having our ship offshore emboldened us to come see this once forbidden place, but in comfort, and avoiding the schlepping of packing and unpacking. Mojitos or frozen drinks on deck six. Nice and easy embarking and disembarking with only 182 guests and 66 crew. Guests are interesting, and do not put on airs. You don't even have to dress for dinner. It's a ship we would gladly return to. Canary islands anyone? Mexico? Iceland? Hawaii? Central America? Circumnavigation of Puerto Rico and Dominican Republic? We would be on board! Read Less
Sail Date March 2017
Good ship to see Cuba. Round-trip from Ft. Lauderdale made it very convenient. Especially liked the "one" seating in the dining room. We met a lot of new friends and were able to hear of their experiences. Shore excursions ... Read More
Good ship to see Cuba. Round-trip from Ft. Lauderdale made it very convenient. Especially liked the "one" seating in the dining room. We met a lot of new friends and were able to hear of their experiences. Shore excursions were well handled and no extra charge for sightseeing. The staterooms were larger than normal and were very comfortable, all had balconies. The food was excellent and we were able to order half sizes if we wished. All the crew and dining room waiters were very friendly and quickly learned our names and favorite things we liked to eat and drink. We think this ship is the ideal way to visit Cuba. We would recommend Pearl Seas Cruises "Pearl Mist" if you have a desire to visit Cuba. We found that the Cubans were very friendly. We enjoyed seeing all the old architecture and were amazed how clean the streets were.K Read Less
Sail Date February 2017
It was wonderful. Way beyond my expectations. Pearl Seas went all out. There were at least 5 Pearl Seas personal on board. They went on excursions with us and made sure everything went smooth. This was only their second cruise to Cuba ... Read More
It was wonderful. Way beyond my expectations. Pearl Seas went all out. There were at least 5 Pearl Seas personal on board. They went on excursions with us and made sure everything went smooth. This was only their second cruise to Cuba and they went above and beyond to make sure everything was excellent. I got on board with a chip on my shoulder because of the 7 advertised Ports we were only stopping at 3. I thought Pearl Seas was pulling a fast one on us, but once I got on board and started learning what was going on I relaxed and enjoyed the cruise. Cuba is a dictatorship and a totalitarian government. They decided everything - such as what ports we could land at, when and where we docked, when we could arrive and when we had to leave. When we were in port we had fabulous tours, excellent guides that spoke English well, and nice AC Buses with toilet. The American government makes tourist do the "People to People" program, but again it was excellent. We did not have much free time and I would have liked more. They did make sure we could buy Cuban Cigars and Cuban Rum. While we were waiting to sail into port we were on the top deck having a party and enjoying the Havana skyline. There was never a charge for for liquor at the parties or happy hour and they had Glenfiddich a rather expensive single malt scotch that I like to drink. All our excursions were covered including a night at the Tropicana night club and lunches. The show at the Tropicana was spectacular with dancing and singing. Besides a welcome flute of champagne we were given a bottle of Cuban Rum for every four guests to share, the guys cigars and ladies flowers. My single room #507 was very large and a larger deck than most cabins. The food in the dining room was good and beer and wine were included. They could have had a few nicer red wines. The staff was perfect - Very helpful and pleasant. They had some really good lectures and good entertainers. Much to my surprise we were busy all the time, and I survived without a pool and hot tub. I really like the small ship and lack of lines. I like that all expenses were covered. When I complained that I had to drink my coffee latte from a paper cup, Bob from Pearl Seas brought me (in the next port) my own personal mug that says Cuba. The old American cars are such a treat. I am sorry I did not have time to rent a pink convertible as a taxi and take a ride. The Cuban people were very friendly and lovely. They are proud of their free education and health care, and Spanish heritage. They are just getting the internet and they have to go to the parks or squares for service . As far as internet on board, it was so so. Don't count on it. I put my phone in airplane mode. I would love to go again and see all the places that were promised. I would love to snorkel and enjoy the beaches. I feel it will not be too long until we have hydrofoils from Florida to Cuba, and maybe they will reinstate the 90 Mile Ferry from Key West to Havana. Read Less
Sail Date February 2017
We wanted to visit Cuba with minimum hassle.Pearl Seas seemed to fit the bill and did not disappoint. The ship was clean, the staff was very attentive and our cabin was extremely comfortable.Embarkation was super easy. No complaints about ... Read More
We wanted to visit Cuba with minimum hassle.Pearl Seas seemed to fit the bill and did not disappoint. The ship was clean, the staff was very attentive and our cabin was extremely comfortable.Embarkation was super easy. No complaints about the food, service or nightly open bar!We really enjoyed the open seating in the dining room. We did not attend any of the lectures or evening entertainment. We enjoyed lounging on the sundecks. Though a small ship, no space ever felt crowded.The cruise directors were fabulous. This was Pearl Seas inaugural cruise so we were prepared for the unexpected.There was indeed the unexpected! We were given excursion options in each port. These were presented in one of the lounges prior to arrival in each port.Since each port was a two day stop, we could choose from two different two day packages. Our first stop was Havana. We were late getting into port which disrupted our first day excursion schedule. We were supposed to have a tour in classic cars which couldn't happen. This was not Pearl Seas fault but Pearl Seas was able to arrange a shortened classic car ride for us. We appreciated that they did their best to make sure we did get to ride in a classic car. Our 1/2 day excursion to Trinidad ended up being much longer and we missed a concert in Cienfuegos. Others raved about this concert and I was really disappointed. When I mentioned my disappointment, I was told that they would try an arrange a performance for our group the following day. I never expected it to happen but they in fact did arrange it for us and it was fabulous! In Santiago de Cuba we unexpectedly had to use tenders. This went very smoothly. Unfortunately, the Cuban government would not allow the tenders to operate after 6:00PM so we were unable to attend a jazz club in the evening. Pearl Seas again did their best under the circumstances and instead brought a local group of musicians on board. I always felt that Pearl Seas did their best to give us a good experience. The tour buses were clean, comfortable and had AC and a bathroom. We enjoyed the excursions. We just kept an open mind and enjoyed the adventure. We had a rough sea day and I really appreciated the baskets of medicine so that I didn't need to bother the medical staff.I must give a huge shout-out to the medical staff. My husband became very ill with a respiratory problem the last few days of the cruise. He got excellent and proper care from the competent medical staff.Due to his weakened condition, Pearl Seas provided a wheel chair from our cabin, through customs and to a waiting cab. We really appreciated the care he received. We had some passengers who experienced very serious medical situations requiring hospital trips.While we were slightly delayed in disembarking for medical evacuations, I think most of us were just very concerned for our fellow passengers and didn't mind the delay for such serious situations. We loved our experience with Pearl Seas.We really like that it was all-inclusive. There was nothing offered that required more money except tips at the end of the cruise. We found the staff very responsive. We got to experience Cuba without packing and unpacking suitcases and had a comfortable place with creature comforts when not enjoying the land excursions. We met so many interesting people.We found the atmosphere very relaxing and wouldn't hesitate to travel with them again. Read Less
Sail Date January 2017
We took the Pearl Mist from Toronto to Chicago in late June. Both embarkation and disembarkation went extremely smoothly. In fact, getting off and on the ship was surprisingly always easy and very fast. This review comes from the ... Read More
We took the Pearl Mist from Toronto to Chicago in late June. Both embarkation and disembarkation went extremely smoothly. In fact, getting off and on the ship was surprisingly always easy and very fast. This review comes from the perspective of someone in their 20's. During my cruise, I was the youngest person on the ship. I was traveling with my grandmother, who is in her late 80's. We chose this location and cruise line because it was somewhere she had never been before, and we were very happy with our choice. Ship - I loved the ship! It has plenty of outdoors space and nice lounges to relax in. Since it is a small ship, there is no spa or workout room (only some equipment on a deck). I didn't mind that, though. Cabin - I shared a handicap cabin with two other people, and it was very spacious. The balcony was wonderful. Dining - The open seating dining was really nice. By the end of the trip, everyone knew each other from sitting next to each other at meals. I also thought the food was wonderful. You could ask for a half portion of food, there were vegetarian options, and dessert was always good. Wine and beer were also included options at meals, and there was a cocktail hour everyday. Entertainment and Activities - Since this is a smaller ship, the entertainment is also smaller. Most nights, two entertainers would play music related to a theme (i.e. country, 50's, etc.). People seemed to love this. I particularly liked the local entertainers that they brought in from outside of the ship. There were also some good lectures and trivia (with prizes) one night. Service - The service was spectacular. At meals, the waiters knew our favorite extras and knew our names. What was really important, though, was the service the ship gave to my grandmother, who uses a wheelchair and walker. They were patient and kind beyond what was expected of them, and they went out of their way to make sure my grandmother could go on all of the excursions. Ports and Shore excursions - I enjoyed them! There was something to do at every stop. Sometimes the locations were tiny towns, but that's what there is in some parts of Canada. We enjoyed every stop, especially Mackinac Island. To summerize, I really enjoyed my travels on the Pearl Mist. I would definitely recommend it for people who are looking for a nice, relaxing vacation. Although I would not recommend it to people my age traveling alone, just because of the price and the slow pace of things, this trip was the perfect way to spend some quality time with my grandmother and to see parts of Canada and the US in a luxury fashion. Read Less
Sail Date July 2016
We were on the Great Lakes Georgian Bay Cruise.The ship the Pearl Mist is very dated. According to the brochure it gives the impression that it is only a couple of years old but it was built about 15 years ago and sat unsold until Pearl ... Read More
We were on the Great Lakes Georgian Bay Cruise.The ship the Pearl Mist is very dated. According to the brochure it gives the impression that it is only a couple of years old but it was built about 15 years ago and sat unsold until Pearl Seas Cruise Line bought it. The decor shows it's age.No amenities such as spa, hair salon, manicurist, workout room or large screen movies. Easy to get bored. Entertainment was beyond abominable, very unprofessional and obviously cheap. For what the cruise cost (very expensive) the shore excursions should have been included. Mackinac Island and Windsor were the best ports of call as far as we were concerned.The nightly talk about the next days shore excursion did not advise what to see and do, mostly just what time the buses left. The meal servings were also small and the food only adequate, unless you don't know any better. However all the staff was very pleasant and accommodating. The stateroom and balcony was okay. Certainly not what we expected and not a "luxury" cruise. Would we recommend... no! Read Less
Sail Date July 2016
A unique great adventure of the Great Lakes. The port excursions were varied with a new location and experience every day. The food choices were excellent, delicious, and served by the most cherry and well trained staff. The Pear Mist ... Read More
A unique great adventure of the Great Lakes. The port excursions were varied with a new location and experience every day. The food choices were excellent, delicious, and served by the most cherry and well trained staff. The Pear Mist has many varied public areas; sun and shade comfy top deck, nice library room with jig saw rainy day puzzles, and three lounge areas. The cabins are very large with private balcony; they are well maintained, comfortable, and clean. We embarked in Toronto, we were met at our hotel and transported to the ship. Our room was ready and luggage delivered almost immediately. From the first moment we felt welcomed. All crew members genuinely friendly. Ports of call include Canadian side of Niagara Falls, Henry Ford Museum, charming small ports in the Georgian Bay area, Mackinac Island, and ending with a tour of Chicago. We end the day with coctail hour, delicious dinner, then after dinner entertainment. You have a truly unique vacation from sunrise to sunset. No children, this is for the "mature adult". Educational adventure. Read Less
Sail Date May 2016
We selected this small cruise line because of great reviews, but in this first effort to visit Columbia, Panama and Costa Rica they failed their passengers in so many ways it is difficult to find any positives. Digging deep, I would say ... Read More
We selected this small cruise line because of great reviews, but in this first effort to visit Columbia, Panama and Costa Rica they failed their passengers in so many ways it is difficult to find any positives. Digging deep, I would say their hotel management and staff were comparable to some of the better cruise lines. Also, their evening entertainment and dining were top notch for a ship this size. However, everything else was a complete failure. On the first day out of Cartagena, the ship stabilizers and engines needed repairs. After a day at sea, they eventually fixed the engines but never quite fixed the stabilizers. They marketed satellite television and free wi-fi, but they did not fit the ship with the right antenna for television and their wi-fi could not handle 150 passengers. The wi-fi was so slow they gave free 24 hour access, but it took so long to use it most just gave up. They made no attempt to fix the satellite issue during the trip. Free tours were also marketed but there was only limited availability on these and many were left figuring out on their own what do in ports. The tours that we got on were not previewed by ship staff and they virtually had no idea what we were doing. A typical example is not knowing where to take tenders to so passengers would not need to wade ashore. A personal example is showing up at a 10 am departure with other passengers and watching the tender take off without us. They decided at the last minute they did not know a safe place to unload us so they had to go explore the shoreline while we waited. They came back and said the tide was too low to safely unload passengers and with a line of angry passengers, decided to look again. After an hour I called the ship's captain and asked if I could arrange my own boat to pick us up at the ship and he eventually took me up on that idea when the tender came back again and said it was unsafe to land passengers on the beach. He wisely chose to provide free local boats to all passengers and we eventually were able to do ashore. There were conflicts with locals hired to provide things like kayak adventures. On one occasion a kayak guide was so angry at our ship's representative that he took his kayaks and left. Many witnessed a ship's representative lash out at a lady passenger's complaint about the lack of planning and were clearly intimidated by his confrontational attitude. I could list 20 other examples of mismanagement but the bottom line is it was a mess. My advice is to steer clear of this ship with its current management and if you do go on one of their tours to do your research on tours ahead of time and arrange them on your own. Read Less
Sail Date February 2016
We have just completed our first trip with this cruise line and I was very impressed with this company, cruise ship and it's crew. Yes, this cruise had some issues (Panama Canal), but more importantly, is how problems were handled. ... Read More
We have just completed our first trip with this cruise line and I was very impressed with this company, cruise ship and it's crew. Yes, this cruise had some issues (Panama Canal), but more importantly, is how problems were handled. It was a pleasure and very exceptional to cruise with a company that really put their passengers first. Those in charge of this ship were generally concerned and worked hard to assure that everyone received a great experience. The food was very good and well presented. My husband, would be happy with just hamburgs/hot dogs as he is just a meat and potato man!! The cabins are lovely, large in size, complete with a large bathroom and shower. There is a small TV (19 inch) in each cabin. If traveling where there is no signal or if you wish something else to watch, their are many DVD's available. Upon arrival, you will not say "WOW" to this ship's beauty, but it is very pretty, designed and decorated in good taste. The ship is quite and you just enjoy. The ship's day time to touring events was perfect, allowing all to pace their day to their comfort level. If assistance was required, as many were of an older age, it was provided quickly and with pleasure.....everyone was included. They arranged very good buses for transport and had excellent tour guides, tours were well paced. The on board lecturer was GREAT....the room was always packed with everyone very excited about the talk and with great anticipation for the next program. The passengers were very friendly, well traveled and full of wonderful life experiences that they shared during each evening's cocktail time. Each evening, following dinner, there is some entertainment with the evening raped up by approximately 9:30pm. We enjoyed our trip and plan to cruise with this line in the future. Read Less
Sail Date February 2016
This was our first time sailing with Pearl Seas. The cruise is well organized and interesting. Much information was provided each day by a resident ship expert. The meals are mostly very good with some selection of regional menu items and ... Read More
This was our first time sailing with Pearl Seas. The cruise is well organized and interesting. Much information was provided each day by a resident ship expert. The meals are mostly very good with some selection of regional menu items and excellent service by the restaurant manager and wait staff. The staff overall was friendly and approachable, even often sharing meals with the guests. We did feel we got to know them a little. Nightly entertainment was provided ship resident singers and pianist who was also a magician. We would have liked to see some local groups brought onboard from areas we visited. Shore excursions were excellent with local guides who spoke clearly and slowly, so important for the mostly senior travelers who take this cruises! Read Less
Sail Date October 2015
Great personalized service is hallmark of pearl seas. from constant attention to detail to ability for special order foods it was fantastic small size of ship -only 200 lets you get to know other passengers and not be lost in mob ... Read More
Great personalized service is hallmark of pearl seas. from constant attention to detail to ability for special order foods it was fantastic small size of ship -only 200 lets you get to know other passengers and not be lost in mob great value with all included like most excursions, happy hour alcohol and wine with all meals and free internet. personal attention from cabin steward to purser to meals, but especially from Marcie our cruise director like the options and mostly free shore tours largest staterooms over 300 sq feet was magnificient and love private balconys. best staff and cruise ever we have been on over 20 riverboats and pearl seas is the best guest speaker david made learning fun about everything from endangered species to facts on ports Read Less
Sail Date September 2015
Overall the cruise was very enjoyable and we visited places we had not seen before. The ship’s common rooms and staterooms are cleaned daily and kept in tip-top condition, the staff are very friendly and knowledgeable, and the daily ... Read More
Overall the cruise was very enjoyable and we visited places we had not seen before. The ship’s common rooms and staterooms are cleaned daily and kept in tip-top condition, the staff are very friendly and knowledgeable, and the daily food menus are varied and leave very little to be desired. Another surprise was that complimentary beer, wine and soft drinks were available for lunch and dinner AND in addition complimentary drinks were served during each evening’s 5:30pm cocktail hour as well as during the after-dinner entertainment. Finally, the guest speaker (Barry Lane) was a virtual encyclopedia concerning the available tour destinations. There were four things in which I was disappointed: 1. The Pearl Mist is a noisy ship. Our cabin was in the aft section and when the ship was underway at speed the engine’s thumps and bangs were almost unacceptable. Additionally, when docking or leaving port the stern thruster really grinds and vibrates the whole ship so much so that at breakfast the china and table items shimmy and slide together. Therefore, only book a cabin in the forward section. 2. I thought the tours were somewhat expensive particularly the additional $50 for lunch at the Grand Hotel as part of the Fort Mackinac carriage tour. 3. Internet access is a bit of a problem in that there are only three ship’s computers available for 200+ passengers. Use of personal equipment is limited to one continuous hour daily with the next available time starting at the end of the previous day’s session. 4. The final straw was that shortly after boarding everyone was advised that the ship could no longer dock at Navy Pier (the final overnight destination) located in Chicago’s mid-city but would be mooring at the Illinois International Port, a cargo storage area located some 40 miles away from anything. Frankly, I believe they should have advised everyone beforehand however this might have resulted in some cancellations - a classic bait and switch situation. Although Pearl Seas did offer some complimentary transportation options, this is a very secure area which meant that the passengers were literally captives on the final night of their cruise. Read Less
Sail Date August 2015
inexperienced, incompetent staff, average food, and poor entertainment (except for small band). Picture the afternoon tea service that consisted of a self service hot water dispenser, tea bags and paper cups! Brochure claims all rooms ... Read More
inexperienced, incompetent staff, average food, and poor entertainment (except for small band). Picture the afternoon tea service that consisted of a self service hot water dispenser, tea bags and paper cups! Brochure claims all rooms have equal space, but a handful of rooms do not. We had little choice in rooms at booking and asked for upgrade. Did not get an upgrade until we complained of room size, and then they moved us to a room that had been occupied by the music entertainers. Ship was disappointing in amenities. Pricing is in the luxury cruise line level, but you get mass market value. Read Less
Sail Date August 2015
I am writing to those passengers who want to go on this ship who is under 60. DO NOT DO IT, unless you want to be surround by limited mobility guests. This ship really depressed us, i really felt i was in a nursing home. i usually sail ... Read More
I am writing to those passengers who want to go on this ship who is under 60. DO NOT DO IT, unless you want to be surround by limited mobility guests. This ship really depressed us, i really felt i was in a nursing home. i usually sail on CUNARD in the GRILLS and SILVER SEA. iwas told this ship was the same with luxury as them with with many amenties. I know something was wrong when we were told to meet at a place where there was no room to go inside. All passengers waited outside for a bus. There some passengers that was notified in less than 2 weeks of our trip. WOW!!!! What if it rained, we would have been drench. We went to a disgusting industrial area to board the ship. It was sooh disorganized embarking the ship. Our bags was opened up by unknow employess in the open are. I cold not believe this!!!! The room was ok , Lazy boy furniture. plain and dreary to the eye. We did not meet the steward until the next day. no fruit in the room. The welcome was trusting, you can seee afrustrated director upset when passengers wanted questions answered. The lounges were awful. one computer in one room. The work out room was pathetic, outside, no treadmill. 4-5 pieces of equipment. Sooh if it rained everything is wet. The ports location was often in a construction area and not pleaasant at all. The shore excursions,was often rush and because the old people was so slow, many times we just sat on the bus waiting. The daily programs was often had conflicting times and locations. I could go on and on. Read Less
Sail Date August 2015
We just returned from a 10 cruise on the Pearl Mist called The Canadian Maritines. Our weather was great. There were no storms of which I was thankful. The ship had some movement because it was the Atlantic Ocean. We left Portland, Me. ... Read More
We just returned from a 10 cruise on the Pearl Mist called The Canadian Maritines. Our weather was great. There were no storms of which I was thankful. The ship had some movement because it was the Atlantic Ocean. We left Portland, Me. and disembarked in Quebec City, Canada. We visited some interesting small ports along the way. We only missed one port that we were scheduled to see because of the weather. However, we did have to stay overnight in Halifax because of weather problems projected for the next day. The ship is beautiful, the help is smiling and have a great attitude toward the passengers. The service is wonderful, the food was very good. They offered 1/2 portions if you desire, which I did at most meals. There is abundance of food, and lots of beer, wine, and drinks. The cocktail hour with the hordeurves was very good. Of course, you can have non-alcoholic drinks as well. We were on a tour of some kind each day. This trip is a little expensive but the stateroom and bathroom are larger than other small ships we have traveled on. I think the entertainment could be expanded. We had the same group all week, except for 2-3 nights that we had John Spyder who did an awesome job. The historian on board was great but we skipped some of his talks because of the length of the discussions. John Keeneweer was the Pearl Seas representive on board and he was great! Very helpful and congenial. We were on the third deck and had no problems. The balcony was used very seldom because it was too cold or rocking of the ship. All in all, it was a great trip and we have great memories. Read Less
Sail Date June 2015
This cruise was a dream come true, a cruise that combined both the St. Lawrence Seaway and the Great Lakes, in a brand new, state-of-the-art ship, a beautiful ship, the Pearl Mist, which holds a capacity of 200 passengers. We had great ... Read More
This cruise was a dream come true, a cruise that combined both the St. Lawrence Seaway and the Great Lakes, in a brand new, state-of-the-art ship, a beautiful ship, the Pearl Mist, which holds a capacity of 200 passengers. We had great stops in Canada, beginning with Quebec City and then down to Montreal, Toronto, the Canadian side of Niagara Falls and then crossing into the Great Lakes, continuing with the beautiful port of Windsor, Little Current, Sault Ste Marie, then the American Mackinac Island, Holland Michigan and the finale, Chicago! We couldn't have asked for a better itinerary. Onboard, the staff was excellent, very attentive and friendly; the tour director, always available and "everyone's friend." We had an especially knowledgeable and likeable educator who lectured with wit and humor and yet so knowledgeable. She was a real joy and a highlight of the trip. Of course, food was plentiful and well prepared, with plenty to drink as well. Our staterooms were immense; didn't even seem like we were on a ship. Stateroom service was prompt and attentive. The ship was gorgeous and stood out in all the ports we stopped at. Shore excursions were available at all ports and we had excellent, new buses (generally two so that no one was crowded). We were never rushed and had knowledgeable local guides at all stops, prompt and friendly. And I was pleasantly surprised, upon disembarkation, the ship provided free transportation to the various Chicago airports and to our individual terminals. In summary, this was my fourth cruise on small-ship river/lake cruises and it was the most memorable, due to the beautiful ship, the friendly staff and the excellent itinerary. Read Less
Sail Date July 2014
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