Asia Norwegian Jewel Asia Cruise Reviews

Itinery was good, until they changed the whole 19 days , the day before we sailed. This ship had the worst service, worst food and as far as things to do on board,,,,bored,bored,bored. Its all about making as much money as they can on ncl. When you complained about things they just say thanks for your feedback. We got off after 9 nights, this was a 19 night cruise. Never had such rude staff, ...

Lots of issues This is the worst experience we had with NCL. A/C not working, hot water & cold change during shower, shower door jam would not close, problem with ship engine, not getting to port on schedule and leaving early, staffs not train (service terrible). for example, the waiter pour coffee for our friends but forget to pour it for us. In the past, our room were service for 3 times a ...

We chose this cruise for the itinerary - visiting Japan and Alaska. This was our 11th cruise, all previous cruises with Royal Carribbean and Princess Cruises. The embarkation process in Yokohama took over 2 hours, we had previously experienced 30 minutes maximum on other cruises. The same applied to disembarking we were left mid way on the gangway for 40 minutes with no explanation. The ...

Having booked what I thought would be the trip of a lifetime I have been left very dissapionted.Embarkation was a joke!3 hours queing in high 20 degree temperatures with no information or as much as a glass of water because ncl had not informed passengers of the need for 2 passport photo copies.Booking in was then not completed properly with no credit card details taken,only to receive a rude ...

The food and the service was the worst I have ever experienced in comparing to the 19 cruises I had before. Menu in the complimentary restaurants were almost the same every day for 15 days. We chose to eat outside of the ship as many times as possible. Waiters and most of the crew members never greeted any guests, including sales personnel in the shops, they just ignored you. Shows were terrible, ...

In 2016, we enjoyed our earlier cruise with NCL Star for 21 days in a Suite and had absolutely no issues. This is what enticed us to take another cruise with Norwegian. This cruise with Jewel was only for 11 days from March 21 to April 1, 2018. The best part of the cruise is the fact that our Mini-Suite was kept immaculately tidy by our steward. The whole ship always looked tidy. Unfortunately, ...

We chose this cruise due to the itinerary. However, NCL, were obviously trying to save costs at every opportunity, by arriving at container ports, instead of main ports, or using tenders and buses. Unfortunately, they were completely dis-organised in these tender operations which resulted in guests having to get up at 6 am in the Morning to get a ticket to get on a tender. Even when you had a ...