Norwegian Jewel Review

4.0 / 5.0
2,352 reviews

Trip of a lifetime

Review for Asia Cruise on Norwegian Jewel
Paul Longhurst
6-10 Cruises • Age 60s

Rating by category

Value for Money
Public Rooms

Additional details

Sail Date: Apr 2018
Cabin: Inside

Having booked what I thought would be the trip of a lifetime I have been left very dissapionted.Embarkation was a joke!3 hours queing in high 20 degree temperatures with no information or as much as a glass of water because ncl had not informed passengers of the need for 2 passport photo copies.Booking in was then not completed properly with no credit card details taken,only to receive a rude letter 2days later informing me of delays dissembarking because I had chosen to pay by cash.The ship was very overcrowded,there were always ques at the dining rooms and it was almost impossible to get a seat at the buffet resturant.Whilst I understand that this is a freestyle ship what little dress code there is for the resturants was not enforced with hoodys flipflops,heavily printed t-shirts apparently all acceptible.The food was very good and the service from the onboard staff excellant.The entertainment was of very poor quality,with only 1 45 minute show per day even on sea days.Every bar had loud music of poor quality.On disembarkation my case was destroyed,this has happened before on another cruise line and I had my case replaced,but ncl just washed there hands of it saying that they are not responsible for losses due to luggage handling.This was not my first cruise but is was my first with ncl and it will be my last with them.

Cabin Review


Cabin ID

The cabin was smaller than expected but clean and tidy.The corridors on this ship are quite narrow.

3 Helpful Votes
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