Norwegian Jewel Cruise Reviews

4.0 / 5.0
2,367 reviews
NCL Jewel
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NCL Jewel
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Cruiser Rating
3.9
Average
2,367 reviews
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Wonderful
"We chose this cruise for a couple of reasons - ports of call including the Panama Canal and second the price was amazing.Ports were largely amazing - lots to do and as always easy to do things without expensive shore excursions off the ship...."Read More
TimJansen avatar

TimJansen

10+ Cruises

Age 50s

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1-10 of 2,367 Norwegian Jewel Cruise Reviews


Avoid this cruise ship and it's crew at all cost.

Review for a Bermuda Cruise on Norwegian Jewel

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JohnTraderon
10+ Cruises • Age 50s

Cruise from Boston MA to Burmuda then Bar Harbor, Maine. Departing on 5/31/2024. Overall, if there was an option to rate this Cruise ship and it's staff as a Zero, I would. The service on this particular ship was the absolute worst that I have every experienced. I have cruised on all of the major cruise lines multiple times and have never experienced cruise staff that went out of their way to ...
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Sail Date: May 2024

Traveled with children


Try another cruise liner

Review for a Alaska Cruise on Norwegian Jewel

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Vanacruiser
2-5 Cruises • Age 70s

Very disappointed in ncl. Their promo i book with included wifi & drink package. Unbelievable that a drink package does NOT include water. The wifi did NOT work. Out of the 150 minutes i had, i was only able to use 3 minutes! I left my gloves in the palace & they were never turned in. Also someone stole my magnets that were decorating my door. We never got a schedule until the night before ...
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Sail Date: May 2024


Norwegian Jewel was a great experience!

Review for a Alaska Cruise on Norwegian Jewel

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Lu Lu Lagoo
First Time Cruiser • Age 40s

The service, drinks, food, and entertainment were better than expected! All of the crew were hard workers and very multitalented and skilled! Whatever drink you wanted, they could make! I especially enjoyed my favorite bartender of all, Aaron Jean from St. Lucia! Aaron Jean went out of his way to remember your name and what you like to drink; he also had an excellent sense of humor! The whole ...
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Sail Date: May 2024


Alaska fantastic//cruise Average

Review for a Alaska Cruise on Norwegian Jewel

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MrBourbon
10+ Cruises • Age 60s

Just returned (took our adult children) on Ncl Jewel (Vancouver-Anchorage) and other than 1 sea day (rough) weather was great as Alaska is stunning in May. The Jewel was good - very average, but certainly not exceptional. Most disappointing was food menu which unless specialty dining was the same each and every day. Chin Chin and O’Sheehan’s we’re a pleasant surprise Cabin service 1x ...
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Sail Date: May 2024


Wild Alaska on the Jewel

Review for a Alaska Cruise on Norwegian Jewel

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SookeBC
10+ Cruises • Age 60s

There are several great things about the Jewel that made this cruise a fantastic experience. 1. The mid size gives you the best of both worlds. There is always a lot of choice for dining, entertainment and activities, and things rarely feel crowded. 2. The very best crew in the fleet hands down! There are some special people on this ship and they make sure everyone has a great time. These ...
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Sail Date: May 2024


A Jewel of an Experience

Review for a Alaska Cruise on Norwegian Jewel

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ChiefK92
2-5 Cruises • Age 30s

For full context about my cruising experience, this is my first cruise since I was a teenager (roughly 17 years ago) and my partner's first cruise ever, so alot of our review was based off of this being a new experience for us both. Embarkation in Seward: Very smooth. We did arrive pretty late in the day due to getting a later bus into Seward but we were through in under 5 minutes. Safety took ...
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Sail Date: May 2024

Traveled with children


An onslaught of ineptitude

Review for a Transpacific Cruise on Norwegian Jewel

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GlobeTrotter82
2-5 Cruises • Age 40s

At first glance, you’ll see the list of complaints about all that Norwegian could have done better, and think that there is just another “Karen” out there. But, after a while, the small things start piling up, and what first appeared to be a couple of kinks in the system, soon become an absolute avalanche of incompetencies. But first, the good things: The rooms were spacious and clean and the ...
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Sail Date: April 2024

Traveled with children


Great cruise on the Jewel

Review for a Transpacific Cruise on Norwegian Jewel

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lorif
6-10 Cruises • Age 50s

This was a first-time for us with a lot of sea days in the middle of ocean, and I wasn't sure what to expect but it was great! The crew aboard the Jewel had many choices of activities during our sea days, most free of charge. We did hit some higher waves for a couple of days, but the Jewel and her crew handled it perfectly (avoid the elevators and it was all good :) ) We embarked in Tokyo, ...
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Sail Date: April 2024


Cherry Blossoms and NCL Jewel, it's the Best

Review for a Asia Cruise on Norwegian Jewel

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31 cents
10+ Cruises • Age 70s

Embarking at Tokyo International Cruise terminal was quick and easy. It took about 20 minutes and then we were on board our favorite ship, the Jewel. This was a port intensive itinerary with ___ ports in Japan and one in Busan, South Korea. It was the height of Cherry Blossom Season. These trees were beautiful but bring your allergy medicine with you. Many were sneezing and coughing, but ...
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Sail Date: March 2024


Avoid NCL Service is going down the Tube!!

Review for a Asia Cruise on Norwegian Jewel

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Tony SA
First Time Cruiser • Age 60s

NCL is going down the drain. Disorganized embarkation. People running everywhere. Was told to leave luggage at the curb. 2 Pieces of luggage arrived at 5 pm the 3rd one at 10 pm. Disembarkation was a total nightmare. Luggage was supposed to be there at 8.30 am showed up at 12 pm. No NCL Personnel to be seen anywhere. Luggage was picked up by local sea port employes and hand carrried/pulled (2 ...
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Sail Date: March 2024

Traveled with children


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