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Asia Norwegian Jade Asia Cruise Reviews

Norwegian (NCL)
Norwegian Jade
Asia
Departure Port

Traveler rating

Excellent

6

Very Good

2

Average

7

Poor

1

Terrible

7

Cruise type

23 Asia Norwegian Jade Asia Cruise Reviews


margaretandy67 avatar

margaretandy67

1 Review Written

Superb size of ship and excellent staff; Singapore Phuket Malaysia

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we chose this cruise as the areas visited were of interested, we left singapore cruise port and arriving on time (12pm) it took us 20 mins until we were sitting onship ordering our food, excellent procedures ...
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Sail Date January 2020


jf33180 avatar

jf33180

1 Review Written

14 Helpful Votes

Poor Management decisions Stay away from NCL

The handling of the above cruise by NCL and the treatment of the passengers was wholly abysmal. This was not caused by one or two issues but a series of poor decisions, communication failures, and what can not be ...
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Sail Date February 2020


Ron4850 avatar

Ron4850

1 Review Written

10 Helpful Votes

Asia Norwegian Jade 6th February 2020

I wanted to do this cruise as it was to celebrate our 5oth wedding anniversay. We were thinking of cancelling due to the virus in China but were told that there would be no refund. So we went on the cruise. We ...
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Sail Date February 2020


leslied2 avatar

leslied2

1 Review Written

1 Helpful Vote

One of my least favorite cruise ships of 9 - food and logistics not good

The ports were cool on this trip through Asia, starting in Singapore, going to Bangkok, Cambodia, Vietnam then Hong Kong. But I wasn't crazy about this ship. I can't think of a single meal I had on the trip that ...
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2 photos

Sail Date January 2020


Kevin barry avatar

Kevin barry

2 Reviews Written

23 Helpful Votes

Worst cruise ever

We were looking forward to a sught-seeing tour around Asia taking in Singapore, Thailand, Vietnam and Hong Kong Before ever getting on board NCL had cancelled Hong Kong and Ha Long Bay due to Coronavirus ...
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Sail Date February 2020


MeshC avatar

MeshC

1 Review Written

7 Helpful Votes

Worst Cruise experience

All i can say, is that i am extremely disappointed by this experience. Firstly, we were provided with the wrong information in regards to visas by the NCL customer service before embarking the ship and forced to ...
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Sail Date January 2020


liverpoollad avatar

liverpoollad

3 Reviews Written

2 Helpful Votes

3 & a half stars

Embarkation was OK but so many people there at the same time so not their fault. We had an outside restricted view cabin but luckily we were in between the lifeboats so view not bad. Cabin smaller than expected & ...
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Sail Date January 2020


Badger Brookes avatar

Badger Brookes

1 Review Written

1 Helpful Vote

Good overall but let down by waiting, queuing, and organised trips.

Always wanted to visit Singapore, Hong Kong and Vietnam. Picked the time of year as it was decent weather and the price was right. Been with Norwegian twice before and although not the best they do seem to give ...
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Sail Date January 2020


oldhamchris avatar

oldhamchris

1 Review Written

2 Helpful Votes

Lovely small ship buffet disappointing

Chose the ship due to the itinerary as we have never cruised in Asia before and wanted to visit Thailand and Malaysia and it fitted with our work commitments This was our 15th cruise and our third with NCl we ...
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Sail Date January 2020


edcarp avatar

edcarp

5 Reviews Written

10 Helpful Votes

Very good value. Ship & Stateroom Good. Food & Service Sub Par.

I chose this cruise due to its Itinerary and price. They were offering a low single supplement cost, which made it very attractive. I booked a single-supplement, mini-suite for $1,300 total. My expectations ...
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Sail Date January 2020


Tojogger avatar

Tojogger

1 Review Written

1 Helpful Vote

Hot and Cold service

Singapore was amazing, I called based my trip on the movie Crazy Rich Asians, It was my first time to Asia. Singapore did not fail, it was amazing city, I was there a total of 8 days. My cruise was either hit ...
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Sail Date December 2019


EdinaA avatar

EdinaA

1 Review Written

5 Helpful Votes

Wonderful experience!

This was our first experience on Norwegian. It was chosen mainly to perfectly fit over Xmas shutdown and for itinerary, despite overpriced airfares from Sydney to Singapore during busy holiday time. Overall , it ...
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Sail Date December 2019


kirsten1526 avatar

kirsten1526

3 Reviews Written

3 Helpful Votes

Best Cruise All Year

My husband and I chose this cruise as the first part of a back-to-back cruise because of its price and itinerary. We enjoy having sea days so the first and last days as sea days were quite relaxing. Because the ...
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Sail Date December 2019


naomigrey avatar

naomigrey

2 Reviews Written

4 Helpful Votes

Fantastic ship and itinerary

We got a great deal for a 6 night Asia cruise Singapore - Singapore. We had a room with a window, 5078. The room was clean and reasonably spacious, it had heaps of storage, and i was impressed by the comfy beds and ...
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Sail Date December 2019


Longwood50 avatar

Longwood50

2 Reviews Written

3 Helpful Votes

NCL Better But Still A Three Star Cruise Line

I have sailed over 25 cruises and this was my third with NCL. I was reluctant to go on NCL since my first two cruises were very disappointing. I chose this cruise because of its very nice itinerary. First the ...
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Sail Date November 2019


cindyevans avatar

cindyevans

1 Review Written

1 Helpful Vote

Great experience and Shore experience

We sailed from Abu Dhabi; our travel agent offered us an all-inclusive deal with flights, transfers, cruise, and drinks packages. O Our Cabin Steward Oliver was pleasant & very helpful. We discover on this ...
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Sail Date November 2019


Utoo avatar

Utoo

1 Review Written

13 Helpful Votes

Profit before welfare

I chose this cruise because it’s Far East itinerary (save for Sihanoukville which is terrible) was excellent. We didn’t have a Far East cruise just Singapore-Thailand-Singapore due to port closures because of ...
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Sail Date February 2020


sdguy0091 avatar

sdguy0091

1 Review Written

1 Helpful Vote

Safe and Sanitized -

The itinerary was perfect. The ships crew kept everyone safe from the Corona Virus by spraying every passenger with sanitizer at multiple checkpoints around the ship. At no time did I ever feel unsafe and ...
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Sail Date January 2020


Sharhenry1969 avatar

Sharhenry1969

1 Review Written

11 Helpful Votes

Floating hotel with Coronavirus worry

Just returned from this cruise. It was terrible. It should have been cancelled but NCL put greed first. They put us at risk of Coronavirus by allowing people on board who may have it. Only allowed to dock at 2 of ...
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Sail Date February 2020


Mistermax avatar

Mistermax

1 Review Written

1 Helpful Vote

Four Suite Cruises on the Jade

One Transatlantic, two southern Caribbean and one eastern Caribbean, all on the Jade.We're platinum level. The service was excellent. The entertainment in the Atrium was so good that we didn't even go to the ...
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Sail Date February 2020


R Baker avatar

R Baker

1 Review Written

5 Helpful Votes

Jade should not have sailed. Hongkong and Halong Bay cancelled from the start.

3 more Vietnamese ports cancelled as docking was refused due to passengers and crew having been on board who had been to Hongkong. Other ships were allowed to dock. A very expensive time at sea with the potential of ...
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Sail Date February 2020


hellonwheels1 avatar

hellonwheels1

1 Review Written

1 Helpful Vote

Overall staff morale was low and customer service was lacking

We chose this trip because the Asian itinerary was perfect for us. Our main complaint was the shore excursion desk. -Sent changes to 5 of our excursions as soon as we boarded -Rude and abrupt when we asked ...
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Sail Date November 2019


lenovo53 avatar

lenovo53

1 Review Written

26 Helpful Votes

They should have cancelled it

Itinerary, sadly because of the Coronavirus they changed itinerary before we got on board but did not advise explain why. Was concerned at the outset and wanted to cancel but was advised we would lose our money. 5 ...
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Sail Date February 2020


Norwegian Jade Ratings

CategoryEditorMember
Cabins3.54.1
Dining4.03.8
Entertainment5.03.8
Public Rooms4.04.1
Fitness Recreation3.03.7
Family4.03.8
Enrichment3.03.3
Service5.04
Value For Money4.03.8
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