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635 Bayonne (Cape Liberty) to Canada & New England Cruise Reviews

I read many reviews before this trip. There are couple things I didn't know until I got in the ship. - the ship only provides hair shampoo & conditioner & body soap in the same bottle, and one bar soap. There is no hand ... Read More
I read many reviews before this trip. There are couple things I didn't know until I got in the ship. - the ship only provides hair shampoo & conditioner & body soap in the same bottle, and one bar soap. There is no hand lotion. Since we washed hands many times a day so really need to have hand lotion. - the bed in my cabin wasn't good. My husband and I got back ache when waking up in the morning. We requested the top cover but it wasn't any left so the stateroom attendant had to use a comforter to put on the top of the mattress. It helped a little bit. My sister cabin didn't have this problem. - the last sea day is really rough. I had a tough time even I took a medicine. - Royal app: doesn't allow to do a text inside the ship. I wish the app shows the list of activities of a day same as you saw in the paper. This way is much easier to follow. - Three main shows are just ok because difficult to follow them. - taxi from EWR airport to Bayoone is $41 + $5 (toll fee) + tip - taxi from Bayoone to EWR is $65 + $3.75 (toll fee) + tip I don't know why they are different price. We are 4 pp, 4 carry-on and 1 check in luggage Good things: - my waiter in dining room - Fellington did an outstanding job. Food was great. - cabin is clean. - Fitness center has all good machines and good classes. Instructors are nice. - Casino is nice and has good machines. - come in and out of the ship are very easy. Read Less
Sail Date October 2019
My wife and i sailed on the anthem for the second time on a cruise to new england and canada. We were both disappointed this time with most everything on the ship especially the food. The food quality in both the specialty restaurants and ... Read More
My wife and i sailed on the anthem for the second time on a cruise to new england and canada. We were both disappointed this time with most everything on the ship especially the food. The food quality in both the specialty restaurants and the dining room were less than average. We ate in chops 3 times and once in jamies and were for the most part disappointed. We had a balcony room in what i thought should have been a very quiet location room 10572, slightly forward of mid ships, however it was quite noisy, possibly just noisy neighbors but quite annoying. I must comment on embarkation and disembarkation which was outstanding, and parking right next to the pier was also a pleasure. Overall will not be sailing on the anthem anytime soon. As for the excursions we did kennebunkport and scenic cruise in a rainstorm, the scenic cruise was cancelled and we were refunded that portion of the excursion, however we were left in town for approximately 2+ hours and not allowed back on the bus which proved to be a mess with the heavy rain. The other excursions acadia national park, st andrews by the sea and peggy's cove were all good, our tour guide for st andrews lynn adams was hysterical, very entertaining. Read Less
Sail Date October 2019
The ship was great. It is a beautiful ship but starting to show wear and tear. All the public area sitting areas are in need of upgrades. This turned out to be one of my favorite ships. To start, we had to wait 12 hours before leaving ... Read More
The ship was great. It is a beautiful ship but starting to show wear and tear. All the public area sitting areas are in need of upgrades. This turned out to be one of my favorite ships. To start, we had to wait 12 hours before leaving Bayonne, due to the weather. The next day when we did leave, we were pretty much in a Nor'easter. One family member had a 3rd deck window cabin and the waves were over the window. But the Cabin held the ship steady and was constantly in contact with the passengers with announcements. Dining was very good. we had the Chops Grille for lunch when we boarded. I advise for $22.00 it was a fantastic lunch and did not have to fight the crowd. The food in the main dinning Silk was good, but the service was ok. I would say the buffet was one of the best. The managers, Murat, Hilton and Imokang were the best of the best. Always making sure we had everything or whatever we needed. Sorrentos for pizza is the best, and Café Promenade was perfect for med day or late night snack and coffee. One of the best surprise was Two70. Breakfast or lunch was a nice hideaway. Shows- We Will Rock You was the best of the three shows. Staff - was very good and friendly. Casino - was on the smaller side. I did not do well in the casino, but someone won $20,000 on this cruise. Bingo - we are bingo players and we loved Lars. He is very personable. Did not see much of the Cruise Director Mitch and I couldn't tell you who the AD was. I do have to say that this ship had the slowest elevators of the 15 cruises I have taken. But we got use to that or took the stairs. Ports - Boston - we took an Uber into Boston and walked around. It was fun. Portland - We walked the area. They had craft tents along the main road. It was ok, we just walked around. Bar Harbor - We did an excursion thru the ship to Arcadia National Park, it was beautiful. We walked the town and then had a lobster roll sandwich. It was ok, but the blueberry pie was better. Halifax - We booked this thru the ship. We went to Peggy's Cove, it was beautiful and the bus ride out there was gorgeous because of the fall foliage. However, we also went to the Titanic cemetery. It was never told to us that because of construction we had to park further The hills up and down were tough. It said it would be dusk when we got there, lol. It was dark! Car headlights on etc. The guide actually borrowed my phone for the flashlight to show some of the headstones. I did complain about this when we got back, but they would not do a thing. St. Johns - did not get off, 40 mph winds and rain. Read Less
Sail Date October 2019
Getting on the ship in Bayonne was a breeze, this was my 7th cruise and by far the easiest and quickest check in. Average age on this cruise had to be in the 70's but that was expected considering the destination and the time of ... Read More
Getting on the ship in Bayonne was a breeze, this was my 7th cruise and by far the easiest and quickest check in. Average age on this cruise had to be in the 70's but that was expected considering the destination and the time of year. The shows and other entertainment was excellent, We Will Rock You was the best, if you like Queen you will really enjoy it. Spectres Cabaret was OK it had its highs and lows. The Gift is not worth the time, still trying to figure out what was going on. The service on Anthem was excellent, our cabin steward Anak on deck 8 was great, anything we needed we received in a timely manner. He always had a smile and asked if we were having a good time and if there was anything he could do for us. Our waiter Vijay in the MDR was also very good. The food in the Windjammer buffet was very good especially dinner and there was also a nice variety. Now for the tweeks, the menu in the MDR did not have much variety. Maybe it's my own likes and dislikes but other RCCL menus I've experienced had a better variety, still the food we ordered was prepared nicely and was very tasty. I was under the impression from past cruises that the drink of the day was the same at all bars and lounges for that day, not on Anthem, it seemed every bar and lounge had a different drink of the day on the same day. Maybe if the drink of the day was posted on the cruise compass it would help because the bartenders were looking at it searching for whatever the drink of the day was. It would also be nice if the drinks made had the same consistency, I ordered the same drink at 3 different places and I received it in 3 different colors. We had a balcony cabin which was your basic cabin enough room for a couple. Getting off the ship was also quick and painless, we were off the ship and in our car in about 15 minutes. Overall a good time was had by all and I would sail on Anthem again. Read Less
Sail Date October 2019
My wife and I recently returned from a great cruise on Anthem. This was our 1st time on this ship and doing this itinerary. We flew from Houston to Newark and the pier was a 15-20 minute Uber ride from the airport. No problems getting ... Read More
My wife and I recently returned from a great cruise on Anthem. This was our 1st time on this ship and doing this itinerary. We flew from Houston to Newark and the pier was a 15-20 minute Uber ride from the airport. No problems getting uber at the EWR. Security and check in at Cape Liberty was extremely smooth and rapid. We were on the ship in 10-15 minutes!Our departure from NYC was delayed from 4:30pmThursday till 5:30am Friday due to weather en route to Boston. Because of the delay, as a special treat, Captain Srecko Ban, took the ship on a spectacular “tour” up the Hudson Thursday night, for fantastic views of the Manhattan skyline, the Statue of Liberty and the Verrazano bridge! This was definitely a highlight of the cruise. We have been on Voyager and Freedom class ships, the layout of Anthem is very different. It has a smaller feel to it eventhough it actually is larger. It has beautiful artwork and venues we have not seen on other ships like the 270, Music Hall and Sports Plex. We enjoyed the North Star and were able to ride it several times during the cruise without reservations or long lines. We enjoyed happy hour in the Diamond Club and the staff there was very nice and attentive. We ate in the dining room most nights. We did my time dining. The food was very good. We did have an unusual experience the 1st night, the waiter barely spoke (Table 613). He took our order, brought us our food and that was about it. Subsequent nights we were placed in another area supervised by Head Waiter, Mary (Tables 574 & 584). She and our waiters Ronald and Robert were outstanding. They provided an excellent level of service. My only complaint is the repetitive request to provide an excellent rating on the survey. That wasn’t necessary and really started to detract from the excellent service we received. We liked the fact that there were other complementary dining venues: near 270, in the solarium and the hot dog place in the sports plex. We did not do any of the additional premium restaurants. As far as entertainment, there were a couple of very good comedians and a great acapella group: Mo5aic The Spectra show utilized a lot of cool technology but we thought it was weird. The show “We will rock you” was very long and slow moving. The Schooner Bar Piano Player was not among the best we have heard.We did enjoy the Royal Swedes in the Music Hall. The ports were new to us and we enjoyed them without going on paid shore excursions. The dock in Boston was close to Quincy Market and the Boston Commons. Portland Maine is a quaint town and had lots of shops and restaurants serving Lobster nearby. Bar Harbour offered free shuttle service to Acadia National Park (ended Columbus Day). Admission to the park was $15 per person. The park itself offered beautiful views and lots of opportunity to see the fall foliage.The public gardens and Maritime Museum were walking distance in Halifax. The weather was bad in St John so we did not explore much there. After dinner, we frequently went to the Solarium and relaxed in the Hot Tubs. My wife enjoyed playing pickle ball in the Sports Plex. We did not get around to doing the bumper cars but that looked like fun. We enjoyed Anthem and all of the amenities and service and highly recommend it! Read Less
Sail Date October 2019
Just back from a 14 day cruise. I have sailed with Celebrity before so I knew what to expect. Stateroom attendant great. Blu restaurant service outstanding. Tuscany restaurant very good n- food and service. Skip Sushi on 5. Eat at ... Read More
Just back from a 14 day cruise. I have sailed with Celebrity before so I knew what to expect. Stateroom attendant great. Blu restaurant service outstanding. Tuscany restaurant very good n- food and service. Skip Sushi on 5. Eat at Qsine at least once for experience. Buffet very good all-around. Entertainment mostly home runs; a couple of grand slams. Great cruise director. Most accessible and able captain of any cruise I have been on. He understands the business he is in and his staff/crew reflect his philosophy/worldview. Very nice ship - recently refurbished. Embarkation exceptionally good. Can't say there was anything that really stood out as exceptional, bc all was good. Maybe that the entertainment was much better than anticipated. My only complaint is they are chintzy on alcohol - and there is no good reason for that. Most drinks couldn't taste or feel any alcohol. And I know alcohol! Read Less
Sail Date October 2019
We flew from Heathrow into New York a day early and booked a limo online with Dial 7 to take us from our hotel to Port Liberty at Bayonne – the transfer was good, can’t say the same for Port Liberty where there were serious traffic ... Read More
We flew from Heathrow into New York a day early and booked a limo online with Dial 7 to take us from our hotel to Port Liberty at Bayonne – the transfer was good, can’t say the same for Port Liberty where there were serious traffic delays to actually get to the terminal, even at 11.30 in the morning. Celebrity have a separate ‘meet and greet’ for suite guests and, after a very short wait, we were escorted through security and onto the ship (very much like the Yacht Club on MSC)– and straight into our suite. Being able to access your room to drop hand luggage is a real bonus. The ship was revolutionised or ‘edged’ earlier in the year and the interior has certainly been refreshed. The decor is much better, gone is the dark wood, and the whole impression is much lighter and more contemporary. As suite guests we were able to benefit from the refurbished Retreat Lounge and the Retreat sundeck above the Sky Lounge. Some of the areas, like al Bachio, Blu and Luminae have not changed and there were other areas in our suite where the old finishes had not been upgraded. Our suite was kept in good condition and while we really don’t need a butler, he was very pleasant and did everything we asked of him – luckily, we had also managed to improve our suite via the Celebrity system of online bidding for an upgrade. We have never seen the Sky Lounge so well used in the early evening, perhaps there were a lot off frequent cruisers, but it did suggest that it might have been a mistake to remove it from the Edge class – it was the most common complaint from those who had been on Edge. Bar service was generally OK though some of the bar staff in the Retreat areas struggle to deal with anything but standard drinks. We also had difficulties with a couple of barmen who appeared to have a problem understanding that prosecco and champagne are not the same thing. The entertainment staff appreciated the demographic and put on a large number of trivias in the Sky Lounge which were all very well attended – and the progressive trivia was a good idea to keep people coming back – name checks for Rhuss and Kyle who kept the enthusiasm going. There was a good range of music, both to listen to and dance to, and the theatre entertainment was fine (and well-attended) – and we thought the French duo in Quebec, Bande Artistique, outstanding. We did some Celebrity shore excursions in Boston, Quebec, and Sydney but the best was the Peggy’s Cove and Titanic graveyard tour in Halifax. The itinerary was affected by bad weather but Captain Matt dealt with it very well. The substitution of Saguenay for Bar Harbour was a bonus, and he avoided a very bad storm at the end by skipping Prince Edward Island and spending two days in Halifax while the storm passed through – our balcony furniture did suffer a bit though. The best thing was that he kept everyone informed explaining exactly why he had made the decision he had. The officer presence on the ship was also excellent throughout the cruise,and the Captain even stood in the departure corridor on the way into the terminal to wish us a safe trip home, we have never seen that before. Some gripes, evening chic is pointless, the photographers were far too pushy and the waste of paper in printing and displaying the pictures is unacceptable today. And the Celebrity app is not fit for purpose, we had two ‘day 13’s and the menus on the app bore little resemblance to real life – this needs to be resolved. The other problem for us was Luminae, the suite restaurant. The décor was fine and, once we found the right waiter, so was the service - and Jennifer, the sommelier, was outstanding both in her attention and recommendations. The downside was the management and the food choice, there were less menu choices than either in the MDR or Blu and, although you can order off menu, and off the MDR menu (unlike our recent trip on Edge), it wasn’t made clear at the start – we also ate one night at Blu because we thought the choice in Luminae was so poor. Why can’t Luminae have a list of “always available” on the menu as they have in Blu and the MDR? As suite guests we were able to use the specialty restaurants at no cost. We found the food quality, presentation and service in Tuscan Grill particularly disappointing but we were happy to see Qsine still there in its original format rather than being changed to the ‘Little Chef’ (but we were told that it will be going shortly). Food choice and service were fine, not so the wine, the sommelier was clearly little more than a waiter and the wine choices available very poor. Overall, we had a great cruise, the fall foliage looked as it should, the entertainment was better than usual, and we met some very interesting and friendly people. Read Less
Sail Date October 2019
This was our sixth cruise with Celebrity but the first time on a Millennium class of ship. All our previous five cruises have been on the Solstice class. For embarkation the drive into Bayonne, NJ is not exactly the most inviting of ... Read More
This was our sixth cruise with Celebrity but the first time on a Millennium class of ship. All our previous five cruises have been on the Solstice class. For embarkation the drive into Bayonne, NJ is not exactly the most inviting of cruise terminal arrivals. We also had issues coming from our Manhattan hotel and not realising the majority of NYC yellow cabs would not cross the Hudson to go to NJ. So our hotel booked us a car. Traffic at Bayonne was queuing and slow and we waited about 30 minutes before our driver could drop us off. It wasn’t organised very well by the port authority. There was space to park but not being utilised by the port staff. But once into the terminal and onto the ship was very easy and quick. One of the best ever. Having previously uploaded our photos and getting Captain’s Club priority helped. We were on board by about 12.45pm. Going straight to your room door to pick up the cards is slick as well. This was also our first time in an Aqua room. We only booked it as a treat for our 40th wedding anniversary. Okay so we know for Concierge class you can go to the main dining room on arrival for lunch. But there is no explanation for Aqua guests, so checking with Guest Relations, yes you can go in the MDR. So we got there about 1.15pm to be told, sorry lunch closed at 1pm. So why didn’t Guest Relations say this and why did Celebrity in their e-mail tell us to embark between 1 and 1.30pm? So up to Oceanview cafe on Deck 10 and join the mad rush! The Oceanview cafe seating was generally good with additional stools and tables against the windows but when the weather is bad there is no overflow capacity outside by the Sunset bar, so everyone is inside! And it is cramped and can be difficult to find seating at the peak lunch time period. Our Aqua room was on Deck 11 at the aft. The staircase/lifts for Aft on Deck 11 is difficult to access from Deck 10 and you have to remember which side of the Oceanview Cafe to go, because one side of the Cafe is blocked off to the aft staircase, with the fire door permanently closed. We had to ask the crew twice for the first time, where our room was. The two doors to forward in both the corridors on Deck 11 had signs on them all the time saying use the door the other side on Deck 11, or go down to Deck 10. Why not put another set of outer doors in to create lobbies? Guess it was done to stop the door slamming for those guests in the end staterooms. The steps down at the door aft to 10 and the outside sunset bar/seating area were very steep. For our complimentary access to and from the Persian Garden Thermal Suite in a bathrobe, meant going down to Deck 9 and then back up to Deck 10, as no bathing costumes/bathrobes are not allowed in the Cafe on Deck 10! The location of our room on Deck 11 was very quiet though with no disturbance from above, or noise via the corridor. One of the quietest rooms we have ever had. As one who has spent 45 years in property design and construction I felt the new Aqua room layout was not great. Some examples; the bathroom door when opened by someone inside the bathroom, hits the open wardrobe door and also anyone standing in the room in the way of the bathroom door. We had to shout when coming out of the bathroom in case either of us were in the way by the wardrobe. And where have the coat hooks in the room gone? You can't hang wet coats in the wardrobe! The 4 hooks on the bathroom door were too close together. The bathroom is small. The shower cubicle is too narrow with the wall handle in an awkward place when showering and the shower head is not as good as Concierge on the Solstice class. No water adjustments on it. The shower cubicle is narrow with the glass screen and door. The length is okay. The one and half person wide sofa is not good for viewing the tv at an angle - the tv can’t swivel on the wall and projects out by the bed. A number of fellow passengers complained they had hit their shoulders/arms on the tv trying to squeeze through the gap between the end of the bed and the wall hung tv. It wasn’t a huge issue for us. The positioning of the left side light switches for the bedside lights is poor. You have to get out of bed to turn it off! The safe is also too small now in the free standing cabinet. You can hardly fit anything into it. Not even a small Android tablet. There is room in the cabinet beside for a larger safe so why not use the space? In my view the naval architects/designers have not thought all these things through thoroughly on the refurbishment. Our room was 1111. We will never ever have a room number like that again with all the butt/pocket phone calls we got from the crew; about 10 calls in the first 5 days - two of which woke us up, and one call was at 12.15am. All I could hear then was the crashing of kitchen utensils. We even had a call from another room/passenger (thinking we were guest relations and asking to turn the heating down in their room). Guest Relations response when we complained twice was not great. In the end I asked for the phone to be disconnected, and it was unplugged in the room. That could have been awkward if we needed it for a medical emergency etc but it did stop the pocket/butt calls. Some butt calls went to voicemail. You then have to listen to the entire voicemail message before you can delete it, by pressing 2. Why can’t you press 2 part way through the call? We were told that pocket/butt calls was also an issue for previous guests in this room. Celebrity really need to look at this issue for this room number and possibly on all of their ships? Perhaps this room number should be removed from all their ships? We generally felt the entertainment was geared too much for the American passengers and it didn’t reflect the other nationalities on board including; British, Canadian, Australian and New Zealanders. We have sailed with Rich Clesen the Cruise Director before on the Solstice to Alaska. He was generally good. The back up staff this time were very good though and Nacho (who is a cruise director in the making), Kyle and Rhuss were all very entertaining and were some the best activities support staff we have encountered on Celebrity. When we went to the shows we usually sat in deck 5 for the theatre but found the large thick metal handrails running all the way around that level did obscure the stage view when the cast/performer moved around. The double seating layout with a small drinks table was better though. The Gents toilets/rest rooms by the theatre were very small though and not big enough for the number of passengers in the theatre, especially at the end of a performance. Because we were Aqua, we always dined for breakfast and dinner in the Blu restaurant. As usual all the crew there were great and hard working. Special mention need to made in the Blu restaurant for the lovely Iva, the hostess who greeted us by our names within a short space of time. Our waiters Tammy, and Jovana served us so well and Sommelier Lenworth whose recommendations of wine were excellent. The Maitre'd, Kingsley was also very attentive. Because it was our ruby wedding anniversary on the first night the Blu staff presented us with a cake and sang happy anniversary! I did find some of the food too fussy and asked a number of times for food from the MDR menu. My wife generally enjoyed the Blu food though. Because some of the shows were poor in our view, we spent a fair amount of time in the Rendezvous and Sky lounges. We did find though the bar stools were uncomfortable in the Sky lounge. Why not use the same type of bar stool as in the Rendezvous lounge? These were much more comfortable. In the Sky lounge bar, the staff Shaun, Nyoman, I Prutu Padana, and Ermal were all so friendly. Because of bad weather we missed two ports. Bar Harbor and Charlottetown. Whilst this was a shame, Celebrity did go out of their way to try and make alternative arrangements and credit is due to them. For Bar Harbor they managed to get us into Saguenay in Quebec Province. Whilst this was a lovely setting, the port we docked at (La Baie) was a 20 minute bus ride from Saguenay downtown and Celebrity were charging for the shuttle bus (I understand/believe 15 Can $). It was not practicable to walk in and back. Because of the last minute change of port there were a very limited number of excursion places which sold out quickly, so we stayed local to the ship. Some excursions used school buses. For missing Charlottetown, we docked at Halifax a day earlier. Because of the ‘weather bomb’ most people stayed on board for the first morning and only ventured out in the afternoon. No excursions were available for that day. Captain Matt did say that no ports had been missed and because of that no port fees were to be re-reimbursed by Celebrity. That was true but the itinerary was not as advertised. Fortunately our travel insurers have paid us for two missed advertised ports due to bad weather. So we have had some compensation for that. Captain Matt kept us well informed of the change of itinerary due to bad weather and was much better than other Captains we have sailed with. Full marks to him for keeping us out of really bad weather and arranging the port diversions. He is also the first Captain we have ever encountered who was on the gangway at the end of the cruise to say goodbye. Again full marks to him for doing that. We have had Cruise Directors who have done that before and Rich was no exception in joining Capt Matt this time. Quite why Celebrity bother with the chic evenings is a mystery. In our view there is no benefit for the guests. Celebrity gain with the photo opportunities and bringing in the money and the passengers get lobster on the menu. But otherwise what is the point of them? I prepaid and had the basic internet package (for web surfing only) for the whole cruise and it worked well and was reasonably fast for satellite. We also had the full drinks package - our classic package was part of the Celebrity deal but we upgraded the $10 (plus 20% tip) a day to premium and felt it was worth it. However the Celebrity app is a complete waste of time. Some fellow IT passengers were also saying how poor it was. It failed to keep up with the change of port itinerary and at other times it took ages to load. The concept is good but it needs a lot more work on it. Our room was kept spotlessly clean and tidy and our room steward Franz was great and he attended to all our needs and left a lovely 40th anniversary (towel swans and heart rose petals) on our bed for the first night of the cruise! Celebrity gave us a bouquet of flowers on the first night and these lasted the entire 14 day cruise. Thank you to all for this. Disembarkation has the same issue for Aqua passengers. The news-sheet gives all the alternatives for Captains club elite, Suites and Concierge etc, but where can Aqua passengers meant to go to wait? There is no information about this. It’s as if Aqua passengers have been forgotten about! However, once off the ship (luggage No 8) we sailed through luggage collection, immigration and customs and were out of the building within 10 minutes of leaving the ship. We took all of our excursions in each port with Celebrity and generally found them very good. The only exception was to a winery in Quebec which we thought was not as advertised. The Canadian host there was also quite rude to some passengers and we did give feedback to the onboard excursions staff after about this. It was also a bonus on the two ports missed by bad weather, that we had an immediate refund by Celebrity to our onboard account. We saw some amazing scenery and with the leaf fall colours especially in Quebec. It was the right time to go. We also met some lovely people from other countries. Despite the few niggles (and hopefully for Celebrity constructive criticism), overall it was a lovely cruise despite some bad weather. As said before, this is the first time we have sailed on a Millennium class of ship, we do prefer the Solstice class of ship. We felt the flow through that ship is better. Roll on to the next cruise later next year on the refurbished Silhouette! Read Less
Sail Date October 2019
This was a dreadful ship. Money money - wanted all the way. Popcorn for the show was $2 Mattress was terrible not one good night's sleep - told the mattress would be replaced at the end of October. Nothing to do for 65+ on ... Read More
This was a dreadful ship. Money money - wanted all the way. Popcorn for the show was $2 Mattress was terrible not one good night's sleep - told the mattress would be replaced at the end of October. Nothing to do for 65+ on the ship but play trivia. Except for 2 good headliner shows the entertainment was BAD. Food terrible the whole cruise. Good service in my time dining - this did not make up for poor food and almost the same menu every night. Speciality dining no better Giovannis had worse food \cooking than the dining room. Johnny Rockets was a joke!!! Some shore excursions were good. No help for anyone with walking difficulties getting on and off the ship. Disembarkation was a joke. Walked up and back through the ship. Any simple requests needed to be approved by a Supervisor e.g. Wanted a kettle took a few days to get it. Or the response was"that is not in my job description". When requesting sharpen pencils in one of the few craft activities. I will no longer be Loyal to Royal!!!! Read Less
Sail Date September 2019
This is my 12th RCCL cruise and my 1st on Anthem (quantum class). After a few hiccups when we first got on...toilets were not flushing all over ship and even though we were told two years ago that our wrist bands (that we paid $5 for) ... Read More
This is my 12th RCCL cruise and my 1st on Anthem (quantum class). After a few hiccups when we first got on...toilets were not flushing all over ship and even though we were told two years ago that our wrist bands (that we paid $5 for) were “always” going to be exchanged, we found out that no, they’re not excusing them anymore. They are a nice convenience but not if you have to pay each time you get on a ship. Now for the good, best snd teuly amazing: The food. Simply the best of any ship (this is my 20+ Cruise). The food is just unsurpassed. This ship is different. No formal nights (don’t bother to call RCCL customer service because they know NOTHING!!! They are now called “dress your best.” Which is everything between sport coat and nice trousers for men and cocktail dresses and nice dress pants for women. We did see a tremendous saint if people who dressed up guy if you don’t have to drag special shoes/jacket, etc for two nights then all the better. The cabins are smaller but CERY well organized. USB plugs are in every cabin. The best part for me is that this ship has 12 single cabins so I don’t have to pay for two people when traveling!! One can only hope as they dry-dock ships they introduce more single cabinets (also called studios). They are hard to find in the website so ask your travel agent to look for you. On Anthem, they are category 2F and 2W The entertainment is terrific. So many live music choices. Something fir everyone. In my opinion and observations, this ship is probably intended for colder weather itineraries. They have a pool with a retractable roof. The kids pool area is very small so I would say this isn’t the as good as some other RCCL ships (like Oasis, Allure and Harmony) but I was told that the Tern activities are by far the best on this ship. Getting in was the easiest if sny cruises. No waiting at all. No traditional d Big desks to stand at. If you have a chance, download the app and check on with it. You won’t even have to do a thing when you get to the pier. We took a Lyft from the airport. It was only $17 much better than the cruise line transfer if you have a couple of people. I love the four smaller dining rooms rather than the huge two story on other ships. Much better acoustics and less “chatter.” Read Less
Sail Date September 2019
Positives Excellent itinerary - 3 US, 4 Canadian ports, nicely spaced with sea days Friendliness of staff everywhere Oceanview remodel and decor Oceanview food offerings - Indian dishes Oceanview Made to Order station - ... Read More
Positives Excellent itinerary - 3 US, 4 Canadian ports, nicely spaced with sea days Friendliness of staff everywhere Oceanview remodel and decor Oceanview food offerings - Indian dishes Oceanview Made to Order station - omelets and stir fry Remodeled stateroom bathrooms Lighting in staterooms Navigation screens on TV Comfort of bed and pillows Internet package - good stability, no worry about minutes, good value Negatives Library removed in remodel $14.99 in room movies No movie theater - some film notices buried in daily planner Nickel and Dime sales attempts Competent but unmemorable main dining room menus Poor communication - examples: - Menus unavailable on TV - we didn't know menus were on app for 3 days - Captain's heavy accent and rapid speech, with a lack of clear, distinct pronunciation - Soft spoken waiters and service staff - hard to comprehend - Inconsistent verbal directions among staff to find things on ship (e.g. Where's the library?) - No signs telling of upcoming unavailability of Sky Lounge - we got tossed out - Magnetic door stickers - "Deep Sleep" x 2 - no way to say room is ready for cleaning Loud dining room Small portions on big plates looks unappealing - presentation lacking Bars closed at wrong times (e.g. following return to ship from excursions) May not be returning to Celebrity anytime soon. Read Less
Sail Date September 2019
We were on Summit last year and were looking forward to sailing again for this 14 night cruise. As Elite members, we are always treated well on Celebrity, they cannot do more for us. This is the first time in long time that we did not ... Read More
We were on Summit last year and were looking forward to sailing again for this 14 night cruise. As Elite members, we are always treated well on Celebrity, they cannot do more for us. This is the first time in long time that we did not travel with a current passport. It took no longer or less to check in with a driver's license and birth certificate. Only need to bring driver's license and ship card at all ports of call. Too easy. Once on board we did notice a little of the refurbishment but really noticed it in our inside stateroom. We had an outside stateroom last year that was on the same floor as this one and right across the hall. Celebrity likes to say that the inside cabins are the same as the outside cabins. The inside cabins are definitely smaller. Not just laid out differently, smaller. We had a leak in our bathroom that spilled out into the entrance way on the cabin and it took 3 days to finally repair properly. Carpet was wet and a fan was placed to dry area. Carpet remained damp in that area entire cruise. The color scheme in room is very light, modern. Lamps and lighting is harsh, no way to dim lights. Sofa/chair uncomfortable. Tables, dresser made from plastic/formica, made to clean quickly. Bed was very comfortable. Room service definitely went down in quality. Coffee never hot, tasted cheap, toast and bagels cold, orange juice watered down. Entertainment as expected. American Ballet Company excellent. Dining room food good, but waiter and assistant waiter never had a day that they did not apologize for taking so long in taking our order. They just had too many tables, always took at least an hour and a half to eat. Buffet was good, should not have taken out the steaks/fish/chicken made to order section away from the back, now only have minute steaks piled up in a pan back there. A little taken away here and there adds up. Constant high pressure sales of specialty restaurants as you enter anywhere. Unacceptable. Overall, we like Celebrity but we feel that the Summit of last year should have been enhanced to maintain her elegance not rushed to add more staterooms and try appear more up to date and modern. Read Less
Sail Date September 2019
Overall, loved this ship! The staff was amazing (compared to that of Adventure of the Seas)! Our room steward, Putu, was so personal and really made us feel at home. The ship was very clean and fairly classy looking. The bionic bar broke ... Read More
Overall, loved this ship! The staff was amazing (compared to that of Adventure of the Seas)! Our room steward, Putu, was so personal and really made us feel at home. The ship was very clean and fairly classy looking. The bionic bar broke down a couple times, but staff was on top of it and got it fixed as quickly as possible. I enjoyed all 3 main shows, though, We Will Rock You could have been better (it was a little weird). Spectre's Cabaret was my absolute favorite! It was so much fun...almost like one big dance party! Loved Two70. It was nice to go in during the vistarama and just enjoy the atmosphere. Only two complaints: 1)the guest services staff could've been more accommodating...they seemed very put off by any passenger that had and issue 2)the port of Halifax was a waste of time, in my honest opinion...pretty dirty place and not much to do there. Read Less
Sail Date September 2019
We took the 9-day cruise from Bayonne to Boston, Portland, Bar Harbor, Halifax and Saint John. We were four seniors, as were 95% of our fellow passengers. We are Diamond on RCI. Boarding in Bayonne was quick, once we got through the ... Read More
We took the 9-day cruise from Bayonne to Boston, Portland, Bar Harbor, Halifax and Saint John. We were four seniors, as were 95% of our fellow passengers. We are Diamond on RCI. Boarding in Bayonne was quick, once we got through the traffic queue. It seemed to be badly organized and our taxi had to wait in the traffic line-up for over 20 minutes. After that, things improved. Indeed, the actual check-in was very efficient. Cunard could take lessons from Royal Caribbean. Contact time for check-in at Brooklyn six months ago was three times as long. Once on board, we headed up to Windjammer. Big mistake, what a zoo! Never went back. Service throughout the ship was excellent. We thought the food in MDR - American Icon - was much improved over our last cruise on Royal Caribbean. Speciality restaurants were excellent, and Wonderland in particular blew us away. Fantastic! If you are a meat-and-potatoes person, don’t bother, it’s not for you. Captain Srecko Ban is a gem, one of the best. He is very personable and has a great sense of humour. We were dining in Izumi one night when he came past and stopped by for a few words. That is rare and much appreciated. On leaving Bayonne, he headed up river then spun a 180 so we could all get a good look at the Statue of Liberty twice. We got on an elevator one day with two crew. In conversation, they were going through the ship removing chewing gum from the floor. I mean, really?? People, this is disgusting behaviour. That is when we began to think we are on the wrong cruise line. On our last ship, they had twelve bottled beers, all the same, none of them drinkable. This time - finally! - they had a good selection of beers including even Newcastle Brown on tap, Boddington’s and some IPAs. So what did we do all day? Flow Rider? Nope. iFly? Nope. Bumper cars? Nope. Pool? Nope. Rock climbing? Nope. Roller skating? Nope. Bingo? Trivia? Name that tune? Art auction? Nope, nope, nope, nope. Enrichment lectures? You’re joking, right? This is Royal Caribbean. We did have reservations for North Star but never made it. We were either on shore or the thing was shut down due to high winds or maintenance. OK, so we are seniors but the ship must have assumed we are all deaf. If we weren’t when boarding, we are now. The volume level for all performers is ridiculous. Why would a nice piano bar need to amplify a piano? Glenn Miller and Benny Goodman didn’t need mics so why would the big band have mics clipped on to trumpet and trombone? This ship is a monster, far too big. We miss the Viking Crown lounge which smaller ships have topside. Our waiter said that the ship was not full, we were 600 short. Thank goodness for small mercies. You can’t get away from noise. It’s everywhere, including the speciality restaurants. So in Jamie’s Italian, they might have some lovely Italian background music? Fat chance! The only one with no music was Wonderland. There is a reason for that. The door is wide open and just across from Boleros so whatever was blasting away there came straight in. As did all the exhortations for happy shoppers in the centrum from time to time. Departure was a breeze with a border control process that we have never seen before. We picked up our baggage and headed for the exit expecting a long line-up for presentation of passports (we are not American) and an interview by an agent. Not any more. There was a machine that you faced up to, no line-ups, it took your picture and you were on your way. 10 seconds maybe? Did we enjoy the cruise? We certainly did. We will we be back on Royal Caribbean? Unlikely. I think we have moved on. Read Less
Sail Date September 2019
Like Royal Caribbean and intereted in the New England/Canada itinerary. Only 2nd cruise on the new mega ships and both were very crowded by our standards. RC did a good job of embarkation at Port Liberty. Port much improved from our ... Read More
Like Royal Caribbean and intereted in the New England/Canada itinerary. Only 2nd cruise on the new mega ships and both were very crowded by our standards. RC did a good job of embarkation at Port Liberty. Port much improved from our last trip from this port. Lunch on embarkation day reminded me of why I planned on using an open dining room, however ship so large it was hard to get acclimated so we settled on boufet. Extemely crowded but food was fine. Shows were good but you needed reservations to be seated. Okay if you plan ahead. After 20 cruises I never did get the idea of "my time dining". I found it very confusing. Traditional dining option was "unavailable" even though we booked cruise 10 months in advance? Ship was very clean with more modern decor then some of the prettier older ships. Stateroom #6218 was a BE obstructed view balcony. The room was fine. Large enough with adequate storage and well maintained. The obstructed view part will be a deal breaker for us in the future. I will add a couple of photos to show what I mean. View was bad enough but then the life boat we looked at had a spot light on it all night long and the boat was high pressure washed every night about 4:00 AM. Boat was about 15 feet from our bed and we were awaken every night by this washing. Ports were interesting but always very crowded and not always well organized. I guess this is the future with the mega ships. Service was always good and appreciated whether our room steward or waiters. Read Less
Sail Date September 2019
Overall this cruise was all we expected and more. However, the onboard activities lacked planning. The overall age of the guests was around 62+ and the average evening temps were below 65. That said, why would you show children's ... Read More
Overall this cruise was all we expected and more. However, the onboard activities lacked planning. The overall age of the guests was around 62+ and the average evening temps were below 65. That said, why would you show children's movies outside after 9:00? We just didn't understand that. While on Caribean vacations in warmer climates this would be acceptable. I think there need to be some adjustments made for a destination, climate and age of guests. We have been on this ship the last 3 years and think it's time the shows change. How many times can you see "We will rock you" and "The Gift"? We enjoyed Steve White and the other nightly entertainment and wish they would go back to this type of format. We are not big drinkers so there really isn't a lot to do at night that is not centered around bar activities. We did enjoy karaoke but were shocked to find they didn't have any songs by Garth Brooks!? One of the top-selling artists in the world?! We have booked a cruise next year on The Oasis of the Seas and hope it has better nightly and daytime activities. We will see how things go on next years cruise before we decide to book anymore with Royal. It may be time to try another line. We do, however, enjoy leaving out of Baltimore and New York. Read Less
Sail Date September 2019
Embarkation was simple and fast once you got past the traffic at the port but we absolutely hated the emergency drill. It was a very bad start to the cruise as we were piled into an area that couldn't cope with the volume of people. ... Read More
Embarkation was simple and fast once you got past the traffic at the port but we absolutely hated the emergency drill. It was a very bad start to the cruise as we were piled into an area that couldn't cope with the volume of people. About half the people had to stand for 30+ mins depending on the time of arrival at the drill and next time I absolutely won't be arriving early for it. You were then made to suffer an awful video that really didn't highlight the safety features in case of an emergency. As that was done, the Captain then came on and droned on for another 10 minutes about how he hoped we have a great cruise, what the barometric pressure was and all sorts of crap while we were penned in, hot and wanting to get on with life. Basically it was 45 mins of torture and while we appreciate safety is important, other ships can do this in 10 mins by outlining the important things instead of making it last an insufferable length of time. The other annoying factor about embarkation procedures was being told by check in staff that cabins would be available at 1pm. We waited until 1.15pm to go to our room and then discovered a sign on the fire door stating 1.30pm. Quite why no-one can make an announcement on the ship to this effect is beyond us? Everyone understands delays can happen and in the grand scheme of things it's a small detail, but communication goes a long way and RCCL could easily have prevented hundreds of people being annoyed if only they had made an announcement on board. After the poor start, we then had a treat as the Captain got permission to sail past the Statue of Liberty and take a good look at Manhattan. So that put us back in a good mood and we then went on to have a very enjoyable cruise. Lots of choice for entertainment options but do agree with other reviews about the planning. Not a lot seemed to make sense. As an example, the silent disco ran one night at 11pm and that's utterly absurd given the age group of most travelers and how long after dinner it was. The second time it ran was the last night at a more reasonable 9pn and it seemed lots of people enjoyed it. Not really sure why it was given only two nights on a 9 night sailing. Enjoyed "We Will Rock You" and "The Gift" but wasn't wowed as other folks seem to have been by "Spectre's Cabaret." There were some negatives such as the food being a little disappointing and we never really felt like we wanted to get off a ship before as we were so bored with the food being offered. I will say that we didn't do any of the specialty restaurants as something of a protest over the way pricing has gone on RCCL. In the past it used to be a cover charge of $20 to $25 for specialty restaurants and that was reasonable, so instead, we took great delight in saving our money for the ports of call and keeping our on ship charges as low as we could. I know the cruise-lines all have targets of trying to wring $1000 to $2000 out of each passenger on a 7 day cruise but the nickeling and diming is now out of proportion to the actual experience enjoyed. Further, we made one trip to guest services to ask a couple of questions but they weren't particularly helpful when asked a question so we just didn't bother going there again. The ship itself is generally well thought out and space used wisely. We did miss not having the Viking Crown lounge or a forward facing lounge area but quite understand why the ship doesn't have these features. We also missed being able to walk around the entire ship on a lower deck and having a forward view. The ports of call were the reason we chose this sailing and we really enjoyed each and every one of them. Disembarkation was a breeze. Literally seconds stood in front of a camera and away you went. Easiest ever and a very nice surprise when you are expecting to line up for a while. Finally, to our fellow passengers, we met some lovely people and we met some very rude people who only had thoughts about themselves. I suppose that's usual in all walks of life but we've never experienced such blatant disregard for other humans as we did on this cruise and perhaps that's because of where we sailed from? At the end of the day, happy to be home and to cherish the good memories we made. I'm still hoping for that perfect cruise that the glossy brochures promise and the quest will go on! Read Less
Sail Date September 2019
We wanted to see NE and Canada, so hit all the right spots. GOOD •Room was great; lots of space and storage. Great bathroom. Comfy bed! •Other bathrooms on ship very nice. •Buffet/Oceanview excellent food and selection, ... Read More
We wanted to see NE and Canada, so hit all the right spots. GOOD •Room was great; lots of space and storage. Great bathroom. Comfy bed! •Other bathrooms on ship very nice. •Buffet/Oceanview excellent food and selection, esp made to order stir-fry, omelets. •Desserts with no sugar added were AWESOME and helped me stay on my diet plan. Ate several every day and still lost weight! •Service/stewards/staff were great. •Embarq and Debarq went quickly/smoothly. •Loved the coffee shop area with all the treats. I •Internet worked very well. BAD •Harrassed for drink packages (my husband almost bought one when he thought it was $59 for the entire cruise, not per day) with them being way overpriced; not much for the casual drinker. Photos and especially the specialy restaurants - very annoying to always be approached. •Handed a bottle of water as heading out to an excursion, then being told I would be charged $3 - and it was WARM; so annoying. Felt like we were being nickel-and-dimed to death. •Main dining room was WAY TOO crowded and noisy; tables were 6" apart and my husband is hard of hearing on one side and between the noise and the heavy accents of the staff I had to repeat everything to him. LOUDLY. The food good but not great; my husband did not want to eat there so we only went 3 times. And the dress up night was not explained at all. •One excursion was a total waste of money (Sydney - nothing to see, just talked about what used to be there, @ $59/person; we both nodded off.) We did most on our own; the other two we took were good, especially in Quebec. •We could not understand the announcements by the captain, and couldn't figure out how to get them on the tv. Need more info about how to use the tv and find things about the ship. Looked for a 'general store' for a few items and didn't find it (a few shelves in one shop) until the last day; I heard several people complaining about this. Also looked for the library which isn't there any more - very disappointing. And movies in the room were $15?! Definitely a senior sailing - we were on the younger side at 62! We did not go to the theater entertainment but enjoyed the bands in the lounge each night after dinner. Read Less
Sail Date September 2019
We chose this cruise, when on another, for an itinerary to places we hadn’t been to and to see the fall. We then realised that we were too early for the fall colours but decided to stick with it and then do a drive round New England ... Read More
We chose this cruise, when on another, for an itinerary to places we hadn’t been to and to see the fall. We then realised that we were too early for the fall colours but decided to stick with it and then do a drive round New England after. Summit has been refurbished and although we had not sailed on her we had sailed all 3 of her sister ships and on tour last, on Connie! We thought she was looking very tired. So the refresh is looking good, much lighter in the public rooms and the staterooms. I do wonder how long it will last, in places it seems like just a coat of paint and some new furniture. But overall we liked it. Staff service is still good, at lunch times the main restaurant seemed a little slower than we’d like, but in Blu where we ate breakfast and dinner it’s still excellent. We liked the itinerary, although this it was unfortunate on our first day in Quebec there were 6 other ships in. Quebec can’t cope with that many! PEI was the least interesting port of call. We got the feeling the residents didn’t want ships whereas on all the other ports, people seemed very welcoming. Read Less
Sail Date September 2019
New York add on. The revamp of ship incredible. The bands and lounge entertainment excellent. The entertainment staff eg dancers and singers were obvious around the ship and super friendly. The Captain friendly, and the Activity ... Read More
New York add on. The revamp of ship incredible. The bands and lounge entertainment excellent. The entertainment staff eg dancers and singers were obvious around the ship and super friendly. The Captain friendly, and the Activity manager the funniest and friendly. Great ship, staff, incredible shows, food. Chandelier was my favourite show. The Celebrity Performers Extremely talented. The ship had guest entertainment including the American Ballet and Opera. There was something for all., magician, juggling, circus, aerial, Drink package Was included and quality selection. I’ve been on 6 cruises, e with Celebrity on 3 different ships. Fabulous at all levels great staff and officers. The ship has had millions spent in refurbishment We went to 8 ports and the organisation of tours was excellent. Quebec was our favourite destination. Activities were plentiful and learning to dance was fun. The Celebrity production Cast were patient with their teaching. An incredible holiday, of rest, luxury, delicious food and incredible entertainment. Pools and spas were plentiful. We utilised the incredible gym, staff and the Salon and Massage. which were wonderful. Read Less
Sail Date September 2019
We have previously traveled with Aussie friends we met years ago on a Voyageur of the Seas cruise in NZ, so when they said they'd booked this cruise, we jumped at the chance to join them. We had never been on Adventure of the Seas ... Read More
We have previously traveled with Aussie friends we met years ago on a Voyageur of the Seas cruise in NZ, so when they said they'd booked this cruise, we jumped at the chance to join them. We had never been on Adventure of the Seas but like the size of Voyageur and Radiance, so thought it would be a good fit. First, the cabin. We usually book Junior Suites, with an occasional splurge on a Grand Suite. We were in 1350 on the 10th deck. This was a junior suite but we could not believe the size and layout! It had a walk in closet and a full bathtub, more like a Grand Suite on other ships. There were so many shelves and drawers that many were empty, even though we were in the middle of a 3 week trip and had a lot of stuff. We ate in Chops the first night and were disappointed there is no more Caesar salad prep at the table and they have eliminated one of my favourite items, the flavoured butter. This sounds like a small thing, but the seedy Dijon mustard butter was a huge thing with us. we now make it at home all the time, though. They no longer present the bread basket, just place it on the table. Another small thing, but one of the little touches we looked forward to in the specialty restaurants. We were in Giovanni's the second night and it was excellent food and service. Given the number of stops on the itinerary and our non-stellar experiences as the specialty restaurants, we ate in the main dining room for the remainder of the cruise. We enjoyed the food and the service was great (my husband and one of our friends had a wonderful bowl of berries for dessert every night despite it not being on the menu). Our only negative is the lack of change in the dining room menu. There are a lot of repeats. It would also be fun to have regional foods added in on certain shore days. For example, the lobster night in Maine, a tourtiere in Quebec City... We ate breakfasts and lunches in the Windjammer and enjoyed the variety. Note that although they keep most of the supplies for bagels and lox on view, they often hide the salmon. Just ask for it. We didn't bother with the shows. We have been on so many cruises that we enjoy our little nighttime stroll around the ship and then an early bed! We did a sushi class and had a fun time but really miss the history lectures etc. that seem to have disappeared from the ship's schedule. Now to the hurricane! Dorian bore down upon the East Coast as we were leaving New York City. RC did a good job of sending updates on changes in plans. We left a couple of hours late. The next morning, a sea day, we were surprised to find we could still see Manhattan! The captain took his time and circled to let the storm pass and it worked. We had some rain on the day we should have been in Bar Harbor, but after that the weather was fine and the seas were smooth. We saw evidence of damage in Halifax and Charlottetown, so are grateful we trailed the storm! Read Less
Sail Date September 2019
The food was mediocre. It was mostly flavorless. The cabin was small. The Fridge didnt keep anything cold. I am Not even sure if it was even working. The entertainment was amateurish. No name entertainers. The singer was a back up ... Read More
The food was mediocre. It was mostly flavorless. The cabin was small. The Fridge didnt keep anything cold. I am Not even sure if it was even working. The entertainment was amateurish. No name entertainers. The singer was a back up singer for bigger names. The comedian was a has been second rate actor from the 90s. The service was average. We chose "my time" dining but it wasn't. They told us we needed to go to dinner at 8pm every night. And service was slow and they made mistakes. As a result we missed the shows. The smoke from the casino wafted throughout the ship. And you could not go from the dining room to the theater without going through the casino. The ports were short. We had to be back on the ship by 4:30 each day. We couldn't eat dinner at our destinations. They screwed up the billing and we had to go to guest services twice. Boring cruise. Read Less
Sail Date August 2019
We chose this cruise because my husband and I needed a very relaxing vacation. Our winter, spring and summer had been very chaotic due to family illness. With that being said, we were excited to be going out of Cape Liberty, no need to ... Read More
We chose this cruise because my husband and I needed a very relaxing vacation. Our winter, spring and summer had been very chaotic due to family illness. With that being said, we were excited to be going out of Cape Liberty, no need to fly. We've cruised on Royal Caribbean ships quite a few times. Upon boarding, sea pass cards are not given out anymore. You are given a piece of paper with your reservation number, name and cabin number. The seapass cards are left on your cabin door. It was nice to get through check in fast and easy. Onto the ship we went to the buffet on deck 11. It was only 12:00 noon and the line to get into the buffet was long, winding around passed the elevators making it difficult to exit the elevators, with no ship staff directing guests. We quickly left the area and went to the Atrium floor to have cold hot dogs and hamburgers, along with dried out pizza. Next we went to our cabin, where the steward greeted us. However, there were no key cards on our door. We showed the steward our reservation and cabin number. He told us it was not our cabin, another passenger was in the room. We became a little distraught and insisted that there was a mistake. He knocked a few times and an older, disheveled lady came to the door. He asked that she present her seapass card, while she insisted that she was in the correct cabin. Turns out that she had our seapass cards in hand with our credit card number, had already used the bed and ate from a plate of cookies left for us in the cabin. The steward asked her to leave the cabin, which she did. My husband and I asked for a supervisor of housekeeping to speak with and told the steward to reclean the room. He wanted to leave the cookies for us, but we insisted he remove the plate. We cannot understand how this lady who was in a cabin on another floor, took the envelope with our names off the door and made such a cabin error. Royal Caribbean's new practice of leaving seapass cards on cabin doors with vital credit card and ID info is extremely irresponsible and an unsafe practice. Not a good introduction to a vacation on a Royal Caribbean ship. We reported the incident to guest relations and they tried to gloss over our bad experience by offering us a box of chocolate strawberries which we never received. Eventually 3 days after sailing and reminding them about the chocolates did they bring us a bottle of wine. Our waiter and bus boy were terrific each night. We went to the dining room one morning for breakfast. We waited forever for our orders to be taken. We received our food cold at different times. Not sure if waiter staff were new and being trained, but have never experienced such impersonal service on a Royal Caribbean ship before. The entertainment was decent, however, the first late night comedian swore a lot, and we did not find him too funny. The piano player in the bar area each night was the best on board. Everyone who passed by stopped to listen, and all in the bar area sang along to his songs. The casino was cramped and full of smoke from cigarettes. Poorly ventilated and we never used the casino due to the awful smoke-filled air. The port of St. John was okay. Bought a trolley car excursion through the ship to Bay of Fundy, but didn't think there was much reversing of the falls. We were also not told marketplace would close early because it was Labor Day. Our tour guide told us we could get off at the marketplace but would have 5 minutes to shop. Bar Harbor was quite nice. Tendered over and walked through the town. Lots of restaurants and shops. Had a wonderful lobster roll at Testa's on the main street, overlooking the harbor. We enjoyed Halifax. Walked from the ship along boardwalk to the Maritime Museum where they have a huge exhibit of the Titanic and the disaster of the Titanic's sinking. There were exhibits of ships from WWII and Korean War as well. Very interesting museum and no need to take a tour through the ship. Very walkable with chairs/benches along the way. Embarkation was easy and quick at Port Liberty. Collected luggage. Face recognition through Customs. Walked off into parking garage, which was a big plus. We were surprised by the lack of caring presented by the ship's crew. It seemed that most of the crew did little to make us feel the cruising experience was more than okay. If we had not cruised before on Royal Caribbean , we wouldn't have known how unusual this crusing experience was on this sailing. Read Less
Sail Date August 2019
Where do I begin? My wife and I just returned from a six night sailing on Adventure of the Seas. This was her 12th cruise and my 10th. We've sailed NCL, RCI, Carnival and Celebrity. Of all the ships we've been on, Adventure ... Read More
Where do I begin? My wife and I just returned from a six night sailing on Adventure of the Seas. This was her 12th cruise and my 10th. We've sailed NCL, RCI, Carnival and Celebrity. Of all the ships we've been on, Adventure is my favorite without a doubt. We booked this trip when we were on Enchantment last September. I was excited about trying a Vision class ship because it has all the amenities of the Freedom class ships but is slightly smaller. Adventure, as far as I'm concerned, is nearly perfect. It's beautiful and in great condition inside and out. We stayed at the Newark airport Doubletree which was ideal. Uber to the port cost us a total of $16.00 and it simply could not have been easier. We walked out of the Uber, through the terminal and were on the ship within 10 minutes. I thought Port Canaveral was easy but Bayonne is even more so. I figured out a few cruises ago that wearing swim trunks onto the ship means I can jump on the slides and the Flow Rider while everyone else is in the Windjammer. I got to spend nearly an hour by myself flow riding in the back of the ship before lunch! (I'm 50, BTW!) We had My Time Dining with a reservation each night at 5:15. Our MDR servers were Danny and Rudolfo - both terrific - and we enjoyed them more and more as the week went on. Food was very good. RCI's food isn't our favorite but it's very tasty and of course, I left more than full every night! Nicole at the check-in stand was delightful and started the dinner experience off on the right note every night. There was only one formal night on the cruise and although we brought clothes for it, we didn't feel like changing so we opted for dinner that night in the Windjammer. Speaking of the Windjammer, I have to say it was spacious and very well organized. I was a bit surprised that it closed relatively early each night but pizza and other tasty things were available 24/7 on the Promenade (another feature of the ship we loved). Overall, the Windjammer exceeded my expectations and the staff there was very accommodating. They have packed the space tight with tables and it was often crowded. Still, it was well organized. We happened to go upstairs one night only to stumble upon the chocolate fountain and dessert bar. They never advertised it but I guess we just got lucky. I probably consumed 5000 extra calories that night! I did use the fitness center each day and was pleased that it opened on time daily. Unlike other ships, it was never packed and the machines were in good condition. Our stateroom was 9307 and Kevin, our attendant, did an excellent job taking care of us. We seldom ran into him but he knew our names when we did. We have grown accustomed to interior cabins because the cost savings allow us to cruise more often. The room was cool and dark when we needed it to be. There isn't a lot of space but it had everything we needed. The bathroom was tiny but also provided us with everything we needed. Overall, we were very pleased with the room and our towel animals! Entertainment was very good. The singers were better than most and the variety of shows was strong. There were two comedians on the ship - one early and one late in the cruise. We attended the family friendly shows but not the adult versions because for us, that gets old quickly. The one show I did not care for was Impact. They are three dancers/singers who do a high energy show. The audience seemed to love them but that kind of entertainment just isn't my thing. The Adventure of the Seas band was excellent. Our ports of call were St. John, Bar Harbor and Halifax. In St. John we did the pink hop on hop off bus which was great. It was just enough and the drivers/narrators were excellent. Honestly, we weren't taken with the city but the cooler temperatures and length of our 90 minute tour were ideal. Bar Harbor is fantastic - but crowded. It was the only one of the three ports where we were with another ship - the Queen Mary 2. It made for a lot of people in a small space. We took an Olley's Trolley tour to the top of Mount Cadillac and the views were spectacular. The driver/narrator was excellent there as well. Some people raved about the tender boats and others complained because they were too big and it took a long time to board. For us, it wasn't an issue. I don't really mind tendering. It's an adventure in itself. We did schedule a RCI excursion to Peggy's Cove in Halifax. It was a 3.5 hour tour - most of which was spent on the bus. Our tour guide was excellent but with only 55 minutes to spend exploring Peggy's Cove (charming but a place I don't need to visit again) it was a long morning. The weather was nearly perfect with 65 degree temps throughout the entire voyage. The two things that surprised me about Adventure were no outdoor seating in the Windjammer and a greater degree of smoking on the pool deck in addition to the casino. However, overall, Adventure, with it's interior and exterior beauty, spectacular venues and outstanding staff made for one of our best cruises yet. Unlike many other ships on which we've sailed, the CD, Drew, was low key and excellent. So often CD's tend to be spotlight hungry and over the top. Drew was neither. Disembarkation was easier than embarkation! We prefer self assist and left our stateroom (sadly) at 7:16 a.m. We were off the ship in five minutes and at the Newark airport before 8:00 a.m.! Honestly, the ease and simplicity of the on and off process at Bayonne makes me want to find other sailings from the port. And it didn't hurt that we sailed passed the Statue of Liberty and under the Verrazzano bridge! All in all, I highly recommend Adventure of the Seas. I would sail her again tomorrow and will most certainly look for other cruises on Vision class ships. Read Less
Sail Date August 2019
Just went on Adventure of the Seas to Maine and Canada. Just loved this cruise! Aside from the excellent ports-of-call, the ship was also great. Though not a new ship, it was very well maintained. Our accessible room was very ... Read More
Just went on Adventure of the Seas to Maine and Canada. Just loved this cruise! Aside from the excellent ports-of-call, the ship was also great. Though not a new ship, it was very well maintained. Our accessible room was very spacious, and our stateroom attendant kept it very clean and accommodated all of our requests. We enjoyed the shows, and especially the ice show. We thought that the food was excellent in the main dining room. The service was also excellent, with the wait staff going out of their way to please us. Our one complaint was that there were no excursions offered for individuals in wheelchairs. There were many onboard using wheelchairs and scooters and in all 3 ports, not one accessible tour was offered. RCI needs to do better here and pay more attention to all of its guests. Overall, and excellent cruise and we loved the ship!! Would go on it again. Read Less
Sail Date August 2019

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