Poor customer service information we were due to start sailing from Venice on 23rd of November 2019, instead we were put on a coach travelled 2.5 hours to Trieste without prior notices
Buffet restaurant not enough capabilities so often have to queue for sitting at breakfast and at lunch. Choice of food poor and not nicely cooked. The buffet restaurant is cramped and if wanted omelette one needs ...
My husband and I went on this trip that was special to us we were celebrating our golden wedding anniversary, This was our first Cruise with M.S.C and the calamity’s started at embarkation where we were left in a car park to take our cases and find where we had to go. Next the cabin although clean it was one of the smallest balcony cabins we have been in.
The food I couldn’t give one good word ...
Cruise from South Africa with interesting destinations. The staff were very friendly and the entertainment team great. I liked the way that the whole entertainment was involved and everyone in the team played an important role. The food was good as well as the bar service.
Cabin was cleaned and serviced to my liking. The cleaning cabin staff did little things extra like, lying out the pajamas ...
I wanted to go over the equator by ship and the cruise line I chose was the perfect one. Plus the dates fell on my birthday .. this was awesome. The entertainment was perfect perfect. The food.. good food and for weight watchers there.. you do have some choice. Quite a variety for all. The rooms were very clean and well kept. As for the gym and say daily workout.. it was great. The morning yoga ...
We saw a cruise that included a return flight for an acceptable price. We wanted to visit family in Europe and celebrate an anniversary. (that was a complete misnomer!) We were cordially received by the staff on-board, but it is overwhelming to be accosted with hard sell on drinks vouchers etc. The cabins were not yet ready, but our cabin steward was a real delight Luciano from Madagascar. He ...
We chose this, our first cruise for two reasons: 1. The rest and relaxation it would afford us and 2. the places we would get to see. We were not disappointed; every place had its own unique history and was a worthwhile visit. The pre-stop talks by Alison were appreciated but not always accurate and lacked practical information for those not doing the organised Excursions. However, that said, the ...
Celebration cruise my 70th and my wife's 69th birthdays.
This ship was under provisioned for the entire cruise. The following were poor quality, meats, juices, salads, burgers and most of the time no bananas etc. The food on board was poor quality in all dining areas; meat in particular was of the lowest quality and inedible most of the time. There were no sauces or condiment to accompany ...
The middle eastern ports of call appealed to us and the fact that the cruise went along the East coast of Africa. We have already done the voyage along the west coast of Africa. We also looked forward to going through the Suez Canal as that was a first time experience. WE were disappointed in the excursion to King Solomons mines as we were given the impression we would visit a kibbutz but ...
Restaurant food very mediocre - poor quality and presentation. Vegetarian option attrocious.
Not good to have to sit with the same people for dinner for 23 nights. Need dine around option.
Far too much queuing for everything. Drinks packages very questionable.
Speaker - Hugh Mitford possibly the worst speaker I have ever heard - not surprisingly his lecture series was ...
My husband and I were on the MSC Sinfonia in October 2013 from Genoa to Cape Town (West Coast of Africa) and decided it would be fun to go from Venice to Durban through the Suez Canal (East Coast of Africa) in October 2017. We booked through the Johannesburg MSC office in July 2016 for October 2017 and got an excellent price. We loved our previous cruise. We have only ever cruised with MSC and ...