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MSC Sinfonia Review

4.0 / 5.0
Editor Rating
694 reviews
7 Awards

Very happy with personnel

Review for MSC Sinfonia to Transatlantic
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2-5 Cruises • Age 60s

Rating by category

Value for Money
Public Rooms

Additional details

Sail Date: Apr 2018
Cabin: Oceanview Stateroom

We saw a cruise that included a return flight for an acceptable price. We wanted to visit family in Europe and celebrate an anniversary. (that was a complete misnomer!) We were cordially received by the staff on-board, but it is overwhelming to be accosted with hard sell on drinks vouchers etc. The cabins were not yet ready, but our cabin steward was a real delight Luciano from Madagascar. He served us really well, clean room,clean linen, always a friendly greeting. Did not leave a tip , no euros available and the exchange rate prohibitave. It would have been so much easier if the cruise payments and prices were in euros and not dollars. An european ship with a european destination should have been.

We ate at the cafe del mare a few times, but it was permanently dirty and full. The tables had stains people behaved so badly, and the coffee was not good.The staff were running around trying to cope but sadly were not able. The mealtimes down in il galleone were better. The quality of the food was actually dismal . The head chef should be relieved of his position-- there was no seasoning in the dishes.If we had been presented with the descriptions in the printed menu , we would have been in foody heaven!!! Our waiter Darmawan was struggling with the kitchen and we waited for 2hours before the meal finished. No opportunity to go to an early show. Adrienne our maitre d was really helpful. At breakfast we had a most wonderful waiter, Mark from Philippines. He was jacked up, kept his eyes everywhere, noticed when there was a lack, jumped in and rectified. Served the meals, poured the coffee and all with a smile and a song. The baristas in la baroque were so friendly. The ship's chairs were not comfortable, interior designers must sit and read in a chair before designing and purchasing.

The ship ran out of wine, every thing we ordered they did not have, even to get a glass was a problem. And as far as the cocktails, they were mediocre.

Cabin Review

Oceanview Stateroom

Cabin O2

Small,;beds folded up really restricted access to the bed. When one is older and not mobile ,keep bumping heads! The sea view window was very dirty. The shower tiny, but all functional.

1 Helpful Vote
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