Arrived on ship and room not ready had to wait.
Cases did not arrive at our room till after 8pm
No face clothes till we had been on board for 2 days
No note paper just envelopes
On first dining but the meal was almost thrown at us, plates removed from table as you pushed down the last mouthful so they could get ready for the 2nd sitting.
None of the food was ever hot either in the ...
- The ship itself was lovely.
- the staff were very helpful.
- cleanliness was great.
- ship has flu on it and they don't do much to contain this or get rid of before next cruise starts. 98% of passengers got sick.
- the food was very poor...in buffet, everything was overcooked, bland...even pasta.
- in restaurant food sometimes undercooked but mostly ...
Embarkation at Fremantle was slower than any we have previously experienced with the last of the luggage being delivered around midnight. The first week at sea was very unpleasant for us and for many other passengers, standing around in queues listening to the multitude of complaints from angry people trying to sort out the multitude of problems with pre ordered merchandise issues. This was not ...
Firstly the positives - the restaurant, bar and entertainment staff were fantastic, always smiling and wanting to help. We were a family of 4 with 2 teenage chlldren. We booked 2 years before cruising when the children were smaller (due to special nature of the Gallipoli Cruise that we went on). In that 2 years my 2 boys grew into adult sized pubescent smelly 'little adults'. Despite several ...
We left the ship in Rome after 36 days on a ship riddled with respiratory illness.
The ship itself was well maintained and comfortable. That's where the good news ends.
Health - A high percentage of the passengers, like ourselves, succumbed to a highly infectious respiratory illness which lasted for the entire cruise. The medical staff were tantamount to useless. The supply of medicine was ...
We joined the MSC Orchestra cruise, a 35 day voyage from Fremantle to Rome via Gallipoli for the 100th Gallipoli anniversary. A number of things with the ship and service were good but all up leaves plenty of room for improvement.
Three key issues,
1 massive flu on board, which was on board from the prior cruise,
2 very very crowded public spaces,
3 extremely poor bar service ...
I will cover the good point first.
The ship MSC Orchestra was a clean, well maintained ship.
That's where the plusses end. The food was appalling, mostly overcooked in the dining rooms. The buffet on the thirteenth deck even worse. Breakfast was routinely cold or lukewarm. Lunch was no better. Sandwiches and rolls were left in the self service areas until the bread was curling up and ...
OK, 35 nights cruising for one's first cruise could be problematic! NOT loved the cruising, despised the European cruise staff.
Our dinner table companions (overwhelmingly the best thing about the cruise)
Nice cabin (balcony on deck 12) - clean, adequate storage, comfy bed, good maid.
Tour out of Naples to Sorrento & Amalfi Coast
We were certainly looking forward to a wonderful adventure. We have previously cruised in Pacific and Inside passage with other cruise lines. Our first time with MSC.
We went for top level 15. Cabin was OK but smaller than premium cabins on other lines that provide a suite. This cabin was one room with couch and separate toilet. Overall ok.
Dining on Board
A bit ...
Well what can I say other than DON'T GO ON AN MSC CRUISE.
Kids running everywhere all day and most of the night, shouting, yelling and totally out of control. Running around the restaurant whilst the waiters were trying to serve food. Buggies and prams cluttering up the aisles when trying to get food in the buffet. One child even rode his bike into a crowded lift!!! We were woken up at 4am one ...