Guest service was not great, I called three times the day we arrived on the boat to let them know that there were four people in our room and the room was only set up for three. They didn't come until 9:30 that night. Since then it's been a downhill struggle. By the second day our room was out of toilet paper. In the morning I called and asked for more toilet paper to be brought, we came back to ...
The MSC Seaside is a nice enough ship, we saw good entertainment on board, and our excursions purchased through MSC were great. We chose the ship because of the itinerary.
The FOOD on MSC, however, was a massive disappointment- our rating score reflects how we feel about our food experience.
Both in the Main Dining Room and in the buffet, our food was often not hot enough, bland, or ...
We have decided to give MSC a try for a short cruise with a group of friends. For background: we are seasoned cruisers, have tried almost all mass market lines (Carnival, RCI, NCL, Princess) and are Elite on Princess, which is our preferred line. We chose to sail in Yacht Club to compare that experience to what we have had on our last NCL cruise in Haven and in Penthouse Suite on Enchanted ...
MSC Check the box cruiseline!
Overall it’s the appearance of service:
MSC goes thru the motions of offering services. They are forcing more and more things to the APP which does not work most of the time, hard to find things, will not let you complete a task and requires you to scan codes for every bar and restaurant for menus. Want to go to a show or book a restaurant – use the APP. ...
7 day cruise on MSC Seashore March 17-24, 2024
For background we are a couple around 70 years old. Have cruised about 15 times on several lines so not novices, but not super cruisers.
Overall we had a good time, but many aspects of this cruise were confusing. We do not plan to cruise with MSC again.
First of all, the good.
Embarkation was smooth and quick.
Cabin was good as most. ...
FOOD:As a vegan I found the food to be lacking. There were some options but there wasn’t an ingredient list or clear vegan label on everything. I feel like the set up could have been much better in the marketplace buffet. There is a lot of room for improvement here.In my opinion it’s very outdated and low budget. The pizza with no cheese is basically what I ate all week with salads. Gets very ...
We booked 18 cabins on this cruise directly thru MSC. They would do nothing for us as far as discounts or added ammenities for our group. They said they didn't have to give us anything. Bad start to a cruise.
Dining room staaff was horrible. First night we didn't have enough chairs at the table. Had to wait until they found chairs.
Didn't get rolls or butter. Tables near us had ...
We went a weekend and we really had a good time because in the end it's a vacation but inside the cruise very bad service the food was fatal too many people to such an extent that there were endless queues I would never repeat. You had high expectations and I left very disappointed it's really my experience I made the mistake of not checking the comments first and for me the worst thing was that ...
We chose this cruise to fill in a gap in our vacation schedule- being snowbirds from colder climates! The ship is beautiful, there are multiple seating areas, the standard cabin was spacious, although the bathroom space was tight. MSC does require you to bring your own distilled water for CPAP machine. Other cruise lines provide this.
The variety show was entertaining but the stage productions ...
We cruised the MSC Seashore to the Bahamas from Port Canaveral on February 1st through February 4th 2024. When we first booked, our booking included the drinks and the Wi-Fi package. Our first email from MSC confirmed that. However, we got another email that had the package removed even though we did not remove it. We wrote numerous emails to MSC. We spoke to various agents. This was never ...