My Husband and I were very excited to sail on our first Regent Cruise. We had heard a lot about the company from many of our friends. We are seasoned cruisers, mostly in retreat class on Celebrity. We are people who never complain. The glass is half full not half empty, and the upsets on this cruise were so bad that it ruined my trip. The worst thing is friends are asking me how my trip was ...
We chose this cruise because of an ACBL sponsored on-board duplicate bridge tournament and because it stopped at ports I had not been to previously.
This review is of the Regent Seven Seas Mariner in particular, a ship which should have been taken out of service and given a major upgrade. One should have a compelling reason to book on this ship while it is in this condition.
The toilets in ...
We chose this cruise as a 70 birthday present to each other. 26 night cruise including the Amazon. Booked a conceige cabin, so had a pre- cruise hotel. Lovely room but stuck in a residential area, long queue to check and poor luke warm breakfast. Never had such a long wait to board, even had a wait to even join the queue. The poorest standard cabin, I have had on a cruise ship. Cracked, chipped ...
Dining rooms had repetitive menus for five months, the two specialty restaurants Prime 7 & Chartreuse never changed the menus. All dining rooms were chronically understaffed which meant long waits for food to be taken and then dishes cleared. Newly hired staff had little to no idea of what exactly they were responsible for - we repeatedly waved down staff for a refill of water and wine with our ...
Incredibly disappointed with this cruise (May '22 Miami to Montreal). Way too many issues to pay the kind of premium price that Regent commands and significantly below what they claim is a "luxury cruise experience!!!".
Start with the disaster at embarkation: Arrived as requested to find about 200+ cruisers standing in line in oppressive heat with only two stations processing people. There were ...
We have been on over 20 cruises on various lines. We took this because it was the next level up and we wanted to compare it to Oceania. One passenger describe it best when he said about the crew, they are very friending and smile but the just don't understand what you are asking for. Alcohol is included in the price but if you don't drink, the staff does not know what to do with you. I never ...
Regent sells this cruise as luxury, which is deceptive. Most of their ships are old which in this case is the Mariner, which is in disrepair [the Navigator which I sailed on is worse the ac could not be fixed and staterooms in aft bounced from the engine room.] The stateroom was not ready for use. The ac temperature was 74 and there was slow airflow. After four calls throughout the day and being ...
We were on the Regent Seven Seas Voyager for the 10-day Western Caribbean including Cuba.
This was our first cruise with Regent and will likely be our last. We wanted to try out Regent (along with other upscale/luxury cruise lines) after cruising with many others. This was our 49th cruise overall.
We have cruised on Seabourn several times and most of my comparisons are with Seabourn, ...
We wanted a luxury cruise on a smaller ship with excellent service and good food. We had only cruised on Oceania before and thought that this line would be comparable. We were sorely mistaken. Arranging air travel was difficult. Their agents wanted to do nothing about changing seats or upgrading. The ship was tired and dated. The furniture in the cabin was stained and scuffed. The ship is going ...
We hav been on Regent Cruises before but they have definitely gone down hill. We chose the Amazon adventure 25 night cruise. Regent advertises all inclusive shore excursions and premium drinks. We booed shore excursions weeks in advance. It took several visits to their website and several phone calls as not all locations were available for booking. We finally had all excursions booked. They ...