1. Home
  2. Cruise Reviews
  3. Seven Seas Mariner
We hav been on Regent Cruises before but they have definitely gone down hill. We chose the Amazon adventure 25 night cruise. Regent advertises all inclusive shore excursions and premium drinks. We booed shore excursions weeks in advance. It took several visits to their website and several phone calls as not all locations were available for booking. We finally had all excursions booked. They were booked at least two months in advance. The night of embarkation we received a letter that one of our excursions that we were confirmed on was oversold and we were deleted from the booking. We went to the Excursions desk the next morning to book another excursion but were told nothing else was available. We were told that we should have read the fine print that all inclusive “subject to availability”. At dinner we were offered two selections of wine included with dinner, one red and one white. We asked to see a wine list which were all up charges. In several state rooms the air conditioning was not working and the rooms were quite hot. Bottom line, we believe we are far better off staying with an upscale cruise line like Celebrity and purchasing the excursions and premium drink package.

Not what they advertise, not what you pay for

Seven Seas Mariner Cruise Review by Goplex

59 people found this helpful
Trip Details
  • Sail Date: November 2017
  • Destination: South America
  • Cabin Type: Deluxe Suite
We hav been on Regent Cruises before but they have definitely gone down hill. We chose the Amazon adventure 25 night cruise. Regent advertises all inclusive shore excursions and premium drinks. We booed shore excursions weeks in advance. It took several visits to their website and several phone calls as not all locations were available for booking. We finally had all excursions booked. They were booked at least two months in advance. The night of embarkation we received a letter that one of our excursions that we were confirmed on was oversold and we were deleted from the booking. We went to the Excursions desk the next morning to book another excursion but were told nothing else was available. We were told that we should have read the fine print that all inclusive “subject to availability”.

At dinner we were offered two selections of wine included with dinner, one red and one white. We asked to see a wine list which were all up charges.

In several state rooms the air conditioning was not working and the rooms were quite hot.

Bottom line, we believe we are far better off staying with an upscale cruise line like Celebrity and purchasing the excursions and premium drink package.
Goplex’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Seven Seas Mariner price drops
250,000+ people have entered their email

Cabin Review

Deluxe Suite
Cabin G 1050
Room not maid up in the morning. No air conditioning.
Deck 8 Suite Cabins