1. Home
  2. Cruise Destinations
  3. Around the World Cruises
  4. Around the World Cruise Reviews

424 World Cruise Reviews

Cunard was chosen based on refreshing standards and a £90-million transformation in 2016. QM2's refurbishment. Embarkation took five to six hours no refreshments etc very poor service a lot of time wasted all stuffed into a small ... Read More
Cunard was chosen based on refreshing standards and a £90-million transformation in 2016. QM2's refurbishment. Embarkation took five to six hours no refreshments etc very poor service a lot of time wasted all stuffed into a small area poor communication .After receiving a reply, it seems they are not willing to take the welfare of the very charming elderly cruisers on the leg of the Cape town Australia and Singapore, only exploit them for the stiff upper lip. Cabin was very clean assistant was great. Food a poor choice Deck 7 very repetitive cold to Luke warm. Britannia restaurant staff exceptional, food choice very good. Atmosphere really I will think on that one. Deck 2 customer service let’s not grade that. Entertainment average. Ports of choice good shore excursions not very well supported fend for one’s self. Activities very limited. Wines considering the amount of people you see buying why they are on shore Poor quality high cost. Ship is solid; I like the painting of her deck 3 Britannia QM2 in port should say Queen Mary 2 but SAYS Qneen Mary 2 on the ship. Shame the artist didn’t notice that one. Good ship for a much older demographic 80’s plus I wish I had done my research before. Thought the Brand deflated that aspiration big time Read Less
Sail Date January 2017
The itinerary,ports of call, length of the cruise. It started with the compromise of my credit card at the hotel the cruise line put us up at in Miami. This happened to several passengers on the cruise ship but the ship tried to keep it ... Read More
The itinerary,ports of call, length of the cruise. It started with the compromise of my credit card at the hotel the cruise line put us up at in Miami. This happened to several passengers on the cruise ship but the ship tried to keep it under raps. The food on the ship was excellent and you could bring as much booze on board at each port as you wanted. The crew was very good to deal with. Those are the good things but it falls off quickly after that. The entertainment was poor at best, the insignia lounge is a two flat level lounge. First level is about 5 rows deep and if you are not seated on row 1 or 2 you have poor viewing. The second level is 3 or 4 rows deep and also flat. You can see over the first level but you are back of them and the first two row are the ones with good viewing. The ship has ping pong out on an open deck 9 so wind plays a big part in what you can and can't do, shuffleboard, and putt-putt golf are on open deck 11. Bridge and trivia are available. The casino is small and has no dice table. The disco on deck 10 has drinks and dancing but no restrooms ? The stateroom was dated and needs upgrades. The refrigerator was non-working more that it worked. It was replaced twice. The T.V. VCR never worked. The internet service was poor ( not enough bandwidth) at best and The Around World (ATW) passengers were suppose to get free medical. Several ATW guest had medical bills over $20,000. I'll close with the Komoto Island and Captain Miss A Port . Two weeks before we arrived at Komoto the ship sent a information letter stating you couldn't get off the ship without a park ranger (locals with long sticks). You either paid the ship or you didn't get of. This is not in any info about the cruise. We missed 8 ports in the South Pacific, weather was to blame and right fully so. But we were late to many ports by hours but always left on time to be late at the next port. I've been on 54 cruises and this was not the worst but far from being a luxury cruise. Read Less
Sail Date January 2017
The overall package was very good value for money. The opportunity to sail around South America through the Magellan Straits, including a voyage up the Amazon to Manaus, plus a crossing of the Pacific past Easter Island, Pitcairn Island, ... Read More
The overall package was very good value for money. The opportunity to sail around South America through the Magellan Straits, including a voyage up the Amazon to Manaus, plus a crossing of the Pacific past Easter Island, Pitcairn Island, Bora Bora and others on the way to Auckland and Sydney was very attractive. Cunard prides itself on its history and standards, but this is somewhat of a veneer. The cuisine in the Britannia Restaurant showed the influence of the German executive chef and the menu was repeated, monotonously, every 10 days or so with no variation. The food was nowhere near as good as I have experienced on smaller ships with less facilities. If you like German food, it may have been fine, but I found it not to my liking. Whilst the service of the attentive waiters couldn't be faulted, the disappointing food, plus the need to wear a jacket (including black tie on well over one third of the nights at sea) when sailing in the tropics drove me to eat in the Lido buffet on Deck 9 once we sailed into warm waters. The choice at the buffet was much better than in the restaurant, albeit the food often being unavoidably luke-warm. Unfortunately the Lido had all the ambience of a motorway service station cafeteria (with dirty windows - see below), and was not a place to linger. The number of black tie nights was hugely excessive in my opinion, especially when in tropical waters. Those who chose not to wear formal dinner suits were banned from most of the ship (including the evening entertainment in the Theatre) - only being able to sit in the Lido, or the Winter Garden on the same deck. The Winter Garden was attractive BUT was spoiled by 6 large TV screens blaring out noisy sport 24/7, which gave it the aura of a down-market, inner-city Pub. The whole of Deck 9 housing the Lido, the Winter Garden and Pavillion Pool had panoramic windows. Unfortunately these quickly became salt-encrusted on the outside and I don't believe were cleaned once in the entire voyage to Sydney. This greatly spoiled the enjoyment of these spaces. I appreciate that salt spray is unavoidable, but the failure to clean the windows when alongside in any of the 14 ports hardly fits with the high quality image Cunard likes to present. Though a minor point, the UK Red Ensign was flown at the mast when in foreign territorial waters, and a larger one at the stern in port. In fact the ship is Bermuda-registered, and I believe is only entitled to fly the Bermuda ensign, not the UK one. Moreover the flag at the mast was ragged and of very tatty appearance. I politely enquired half way through the voyage whether a more presentable ensign could be used but nothing was done. This doesn't quite fit the constant references to Cunard traditions and standards. On the plus side, the entertainment programme was excellent with a very wide variety of of music, dance, comedy etc and marvellous educational lectures. The Theatre on board was fantastic (such a shame I couldn't use it when I didn't want to wear black tie in outside temperatures in the eighties), but cold. The air conditioning was ferocious in some areas of the ship and this was probably the underlying reason why just about every passenger caught severe colds regularly throughout the voyage. If you have any kind of chest problems I suggest you give the Queen Victoria a very wide berth indeed. The sound of hacking coughs, morning, noon and night all over the ship will live in my memory for some time. I suppose you get what you pay for, but Cunard, seemed to me, to be trading on its illustrious past. The service for the most part was good, but I couldn't help noticing that the largely Filipino crew seemed morose and unhappy, though very polite. I have been on a ship with a Filipino crew before and missed their naturally cheerful and exuberant nature which was absent on this cruise. Shore excursions were very expensive and usually involved long waits and queues which I suppose is unavoidable on a ship carrying 2,000 passengers. The price of drinks on board was exorbitant when the compulsory 15% gratuity was added. Everyone I met on board mentioned this, and most people bought bottles ashore to drink in their cabins. At night, I like to view the moonlit sea and night sky when conditions are clear. Unfortunately the ship was lit up like a fairground and it was consequently impossible to gaze at the stars at all. Ironically, one of the Bridge officers made a broadcast about how clear the sky was at night in the Pacific, but he seemed totally unaware that passengers had no access to a dark space on deck. Overall, the experience of visiting some remarkable places was a good one, but it would have been so much better on a ship with decent food, a happy crew, clean windows and less fierce air conditioning. Read Less
Sail Date January 2017
First of all I apologise in advance to all the Cunard lovers on here. Start with the positives (this won't take long!). It was cheap deal! House band quite good. Balconies large. Table tennis and Paddle Tennis Had ... Read More
First of all I apologise in advance to all the Cunard lovers on here. Start with the positives (this won't take long!). It was cheap deal! House band quite good. Balconies large. Table tennis and Paddle Tennis Had one nice curry in the buffet. That's it. Negatives We should have known after our recent wonderful experiences with Viking Ocean Cruises that it was going to be difficult to match. That was an understatement! 1 Embarkation was a nightmare at Southampton. We got there early as our flight got in at 9am. We sat for over two hours while all the higher categories went on. Have never seen such bad organisation in my life. 2. Decor just saps your life force. There is no warmth or wow factor. The rooms are awfully decorated. 3: sound proofing not good. You can hear next door TV. 4: Staff are the most miserable we ever encountered. No enjoyment. No smiles. No banter. Just that permanent look you usually only get from them on disembarkation day! 5: Food by far the WORST we've ever had on ships (and we have been on 26). I thought I remembered the food being ok but not great on other Cunard cruises. I was wrong!Everything (with the only exception being a risotto I had one night) has been bland, tasteless and tiny portioned. The soufles, cakes, Creme brûlées have all tasted of scrambled eggs and I just got sick of complaining so just don't order them!. I had by far the worst steak Ive ever had and my 'caramel' sponge cake didn't actually taste of anything, let alone caramel! The Maître de looked embarrassed as soon as she came near our table. 6: The whole elitist 'Englishness' of it just turns our stomachs post Brexit. As the awful English comic said 'Cunard: The Tory party with a hint of UKIP at sea'! 7: Constant hard sell of drinks just annoys! The barmen would follow you to your seat to ask you as soon as you sit down! There are many many other things that are wrong but I'm too tired to list them. Cunard need to drastically look at their business plan as they are not attracting any new blood with their dated ships. This will be our last Cunard cruise. Back to Viking and Celebrity. Nothing will ever come up to the standards that Viking have set and I'd rather pay a bit more and have a true 5 star glorious experience! Read Less
Sail Date January 2017
We choose this cruise because of the 38 countries we would visit. I was disappointed by the age of the ship. It was noisy in the cabins, little sound insulation. We could hear neighbours conversations clearly, televisions and the flushing ... Read More
We choose this cruise because of the 38 countries we would visit. I was disappointed by the age of the ship. It was noisy in the cabins, little sound insulation. We could hear neighbours conversations clearly, televisions and the flushing of toilets. When the ship slowed down to dock it was unbearable, the noise woke you up approx. 1 - 2 hours prior docking and than the side thrusters started. If you where at the front then you had the terrible noise of the anchor too. There were numerous leaks of water in communal areas and cabins. The air conditioning never seemed to be regulated .I was freezing in The Sinatra, Tavernas and Show lounge. We moved 4 times. The banging and creaking of fitments in the cabins was unacceptable, and we were unable to sleep. In cabin 6023 we also had the smoke coming from the crew bar. CMV ship management tried to convince me this was not harmful as the air was filtered. Only by us being assertive did they offer to move us again. The outbreak of the chest infections was badly managed by the ship. The ships doctor/team was charging extortionate charges for treatment. The charges went into the £1000-00 of pounds. I have a nursing background and was alarmed by the lack of professional practise. My husband was sea sick and charged £90-00 for a 5 minute consultation with the doctor. The cruise company did not seem to remember that the cruise was 120 days. the entertainment/ activities were repetitive. The cruise director was unaware that we were having themed nights. The entertainments staff were always clock watching, they disappeared, after each performance. They had little interaction with the passengers. It could have been better, it was down to the organisation which the management didn't seem to get there heads around. The container ports of call were not acceptable we were on a cruise!!!! Lack of foreign currency on board. My concern is that CMV have not responded as yet to our compliants, even though we have been home for one week!Im sure that attitude has been we will forget once home. The furniture is dirty. Read Less
Sail Date January 2017
We chose this cruise of Polynesia solely because it was going to Easter Island - a port that few ships go to, and they are usually on a world cruise. We also were interested in going to the Pitcairn Islands, another port which is very ... Read More
We chose this cruise of Polynesia solely because it was going to Easter Island - a port that few ships go to, and they are usually on a world cruise. We also were interested in going to the Pitcairn Islands, another port which is very hard to visit. Because of these two ports, we were willing to pay two to three times what other highly rated ships charge for tours of Polynesia, but without Easter Island or the Pitcairn Islands. Months after booking, we were informed that we would not dock in the Pitcairn Islands, but only have a "Pitcairn Island Experience." Well, ok, we still were willing to pay the premium to see Easter Island. Unfortunately, even though Easter Island was a two day (ovenight) stop, the Captain decided once we arrived there that the ocean waves were too large to use the tender, and then, to our amazement, he later announced that the weather forecast for the next day was also for high waves so he just left. We had nowhere to go, as Lima was our next, and last, stop, and it was a four day cruise away. Passengers were outraged that he did not stay there to see if we could land the next day. We ended up getting to Lima a day before embarkation so we just spent the day sitting in the harbor. Even though the Captain was not willing to use the tenders in Easter Island, and not willing to wait for the next day to see how it looked (remember we were scheduled to spend two days there and we all know how accurate weather forecasts are), he was able to board the new entertainers, as well as food and a large group of government officials. So, we wasted all that money and never saw Easter Island (other than from a distance). The food was pretty good, and the service was very good. The ship was ok, but nothing special. In fact the ship seemed seemed very jerky when you were on the upper decks. Entertainment was ok, but not as good as on Celebrity or Royal Caribbean. Two final points: 1) Most of the ship tours were booked and unavailable to us, even though we tried booking them months in advance. When we complained to Oceania, they seemed not to care. 2) Embarkation was horrible - flights from the US arrive at 6:00 am and you could not board until something like 1:00 pm. Oceania made only very minimal arrangements for the passengers to spend those 7 hours (essentially sitting in a conference room). We ended up walking around in the heat, after flying all night. So, overall, I would rate Oceania very low - the food and service were fine, but much else about them was very poor. Clearly not worth the premium they charge. Read Less
Sail Date April 2016
After travelling on QM2 on 3 different occasions, this was for us a total shock. In all of our cruises by now probably 100 + this had to have been the worst. To board the ship and immediately start to hear that people paid as little ... Read More
After travelling on QM2 on 3 different occasions, this was for us a total shock. In all of our cruises by now probably 100 + this had to have been the worst. To board the ship and immediately start to hear that people paid as little as 400 pounds a cabin and with them came Norovirus with the result that we were like a hospital at sea for 8 or 9 days. We were not even allowed into Jordanian territorial waters. At one stage there were well over 200 cabins affected, but strangely, if one person suffered, the other person in the cabin could go where they wanted so all that happened was that it just spread further. If that was not enough, then came the Cunard bronchitis together with the cough, which I might add takes weeks until it clears. The Captain found it very necessary to discuss diarrhoea and vomiting at meal times, which surely is not appropriate. It was quite evident in the Brittania restaurant that the Maitre d" Hotel and his staff downstairs did not give a damn about their passengers. We were amongst many that walked out of the Brittania diningroom due to lack of service. For most of the cruise we then ate at the Buffet. We have given Mr Donald 7 weeks to reply to our complaints, but it is quite evident that passengers problems or complaints are just not dealt with. If you are lucky, you will get an email saying sorry, which is just not acceptable. We are a family that have platinum and diamond status and quite frankly saw that it meant nothing. If they cared they would have at least have sent a basket of fruit to the 3 cabins that we know were affected. Needless to say we are still waiting. What I had forgotten to mention, that all staff spoken to, obviously I cannot give names, say the system is totally unfair. The senior Maitre D' Hotel, only rotates staff he likes and only promotes staff he likes. Quite strange after 12 years his deputy has just left the Company as well. If there is one think that really annoys me it is when people are exploited. What is more amazing that Head Office seem to look through these problems as if they dont exist. Read Less
Sail Date April 2016
Chose for itinerary, time of year and previous Oceania Experience. Oceania however changed itinerary dropping disembarkation port of Istanbul and day in Ephesus. Added Rhodes, Santorini and disembark in Athens, areas we have previously ... Read More
Chose for itinerary, time of year and previous Oceania Experience. Oceania however changed itinerary dropping disembarkation port of Istanbul and day in Ephesus. Added Rhodes, Santorini and disembark in Athens, areas we have previously explored for weeks. Oceania made no attempt to offer compensation for our already privately booked Istanbul expenses such as business class air tickets, 5 nights of hotel reservations, Turkish visa's and tour guides. Just offered cruise tickets to cover cancelation expenses for cruise to be used by 12/30/16. Wouldn't even pay for our flights from Athens to Istanbul, which was really our only viable option. Our Expedia Cruise Center travel agent bought flight tickets out of her own pocket. Found ship poorly managed, crude embarkation in Hong Kong, shoddy deck furniture, small bland veranda room with out any art; the bed, linens and black out curtain were however good. GI out break which was handled extremely incompetently and with out any compassion for healthy guests or ill ones. Grand Dinning room atmosphere, staff and food was great as was Polo Grill. Entertainment poor, though the crew act really tried hard to preform. Shore excursions way too expensive, you could get a quality private car tour for half of an Oceania bus excursion. Enrichment Lecturer Dr Teo Ruiz was great; extremely knowledgeable, passionate, and entertaining. We will not be considering Oceania for any of our future cruise plans. Read Less
Sail Date March 2016
We choose this cruise as previous passengers always spoke highly of Arcadia and the itinerary was very attractive. Unfortunately, excursions were poorly planned and organised: black tie events and smart jacket events were changed I.e. ... Read More
We choose this cruise as previous passengers always spoke highly of Arcadia and the itinerary was very attractive. Unfortunately, excursions were poorly planned and organised: black tie events and smart jacket events were changed I.e. reduced and cancelled, from the original itinerary; the only (very small) dance floor is taken over by the dance club so no where to party in the evening wearing the evening outfits bought for the cruise; liveliest bar in the evening for a drink and everything stops at 10:30 for (another) quiz; no quiet reading area as all are in bar areas where you are expected to order drinks by constant bar staff. There is more but no point as P&O not interested. Many passengers as disappointed as us and had said used to be lovely cruise ship but experiences had been changing over last couple years. Excursions were poor and none allowed for special opportunities to make most of local traditions such as cherry blossom time in Japan, church procession in the Azores port, poorly planned trips to Great Wall and Forbidden City. immigration arrangements ate into our limited port time which meant we could not explore independently as committed to poor excursion departure times. Very expensive holiday when add in 50 X daily drinks, tips, spa treatments as everything is chargeable and promoted deals are not honoured. Real shame as the staff are so lovely and 50 days together does create a working bond with them. Needless to say, husband says never again :- Read Less
Sail Date March 2016
After many cruises we decided to try a Cunard luxury cruise (from their advertising blurb) on Queen Vic. First impression Arrive up the gangway & be security checked. Find your own way to your cabin (you have been given a ships ... Read More
After many cruises we decided to try a Cunard luxury cruise (from their advertising blurb) on Queen Vic. First impression Arrive up the gangway & be security checked. Find your own way to your cabin (you have been given a ships map) Other ships at least have staff to direct you to your cabin, not Cunard 2nd impression 1st night in dining room. No breads on table, waiter serves you one bread roll & one portion of butter. Other ships have plates of ass. rolls on table & plenty of butter, you don't have to ask for a second roll. Hardly a luxury approach to dining. 3rd impression When ordering the main meal (entrée) I asked for a Caesar salad & told it was not available I could only have that which is on the menu. A little off-putting when Cunard tell you that you may have anything. It was available upstairs in the Lido bistro not in the dining room. At this time my idea of luxury travel has suffered a major set back. 3rd impression 1st morning breakfast in Lido, asked for grapefruit & told it was only available in the dining room, asked for smoked salmon, "sorry it is only available in dining room" So next day we ventured to the dining room for breakfast & had grapefruit & smoked salmon with an omelette which had been in a Bain maree for a considerable time, underdone toast & one portion of butter with cold coffee. So much for the luxury breakfast experience. Upstairs, hot coffee, stale bread rolls & yesterdays croissants but made to order omelettes, whoopee. The sad food experience goes on with a very poor selection in the bistro compared to Princess or Celebrity. Entertainment in my opinion was one step short of a disaster with English "comedians juggler, magician" & other guest entertainers of very ordinary talent performing 9 nights with the exception of the ship's singers & dancers; they were great but after 4 night in 18 they got a bit boring. You would see better shows at the local hall not on a 5 star luxury ship. Credit where credit is due; the ship was beautifully maintained, bar staff were top class, wait staff did a good but not spectacular job. Segregation of world cruisers & the hop on hop off crowd (1000 Aussies) was annoying; if Cunard want to segregate them & us they should go back to the 30'es & not run a hop on hop off boat The dress code didn't seem to be enforced very well as there were people around the ship in the evening not dressed according to the ship's rules. Many people ignored the hand sanitizers in the Lido & I'm surprised that there wasn't an outbreak of norovirus. On the health issue the ship was full of people with a cold or flu, we avoided the dreaded lurg by keeping clear of the cougher crowd & spray disinfecting our room every time we went in after a theatre or lounge visit. Another evergreen is the criticism of ship's tours & transfers, Cunard didn't let us down with their overpricing, e.g Hong Kong airport transfer US$35 (HK $ 280 pp) local taxi HK $ 230 for 2 pax incl luggage & a 34 minute ride door to door with no waiting for Cunard to fill the bus before departing. In Bali we hired a car with driver for the day cost was A$76 for 6 pax not A$ 75 per person on Cunard bus I wouldn't consider going on another hop on hop off cruise if it was free. The Cunard experience was not what I expected compared Princess, Celebrity or Holland America Read Less
Sail Date March 2016
We booked this cruise with very high expectations, given Oceania's reputation as a "step above" the other cruise lines and the price point. Unfortunately, this cruise was a disappointment; almost from day one. I hope other ... Read More
We booked this cruise with very high expectations, given Oceania's reputation as a "step above" the other cruise lines and the price point. Unfortunately, this cruise was a disappointment; almost from day one. I hope other potential customers will learn from my experience and read all the reviews BEFORE booking a cruise on the Regatta. I'd like to start with a positive note: the food was very good, particularly in the two specialty restaurants. The service was excellent in the two specialty restaurants. My praise ends there. The lack of service on the cruise, from the restaurant staff, the cruise director, and destination services was a disappointing surprise. For example, it was more common than not, that we would have to chase down a server just to get a glass of water or a cup or coffee (or a refill) in the Terrace Buffet or the Main Dining Room. And forget getting a second glass of wine in the main dining room (we had a beverage package)! Unlike previous cruises we'd been on, service was perfunctory and most of the staff members we encountered were not friendly. An exception was Marsha, our cabin steward, who was terrific! Our cabin, on the concierge veranda level (7th floor) was badly in need of refurbishment! Again; quite a disappointment after expecting something better from Oceania. The Cruise Director was mostly AWOL. I don't think we saw him until almost the last day of the cruise. This contrasts markedly from our other ocean cruises - where the cruise directors are on tv all on the time (!!!) - and from our river cruises where they seem to have a larger role. Another shout-out to Nick, cruise director extraordinaire on the Viking Idi! Unlike other cruises, there were no daily port briefings, and quite a few of the days, there were no maps or representatives on board to help us figure out what to do in port. What made it worse was that many of the ports had almost nothing to do. Other reviewers have commented on this; had I done my "due diligence" before I booked, I would have seen that. The staff in Destination Services were very unfriendly, bordering on rude. Another big "minus" was beyond Oceania's control. On the sailing just before ours, there was a major G-I outbreak. As a result, we were delayed in embarking, so all the cabins could be fumigated, and many cruise amenities were curtailed/discontinued for our entire cruise. For example, all the books were removed from the library and the self-service laundry was closed the entire cruise! And nothing was self-service in the dining areas; to include putting our own salt, pepper, or condiments on our food! Since the Terrace Buffet was full service, breakfasts and lunches were downright chaotic with passengers trying to get waited on in a space that was too small. I've enjoyed the buffet restaurant on the Regatta's sister ships, the Pacific Princess and the Azamara Journey and Quest, where guests select their own food. Since Oceania wants to maintain "full service" on the buffet, they need to reconfigure the design. We had an unexpected extra sea day when we encountered very rough weather and our port call was cancelled. There were almost no activities on the ship during that day or the next day, which was a scheduled day at sea. Whoever heard of a cruise ship without any daily activities! Not even bingo!! B-o-r-I-n-g! One outstanding highlight of the cruise took place before the cruise; our pre-excursion to Iguazu Falls!!! It was fantastic. Our tour director, Hernann, was fantastic. It might have been the best part of the entire cruise. Similarly, we enjoyed our free time in Buenos Aires, although the hotel had seen "better days." Buenos Aires is a charming city! Read Less
Sail Date February 2016
dreadful holiday.We have cruised with many companies and have travelled with P.& O nine times,3 times on this ship. NEVER book cabin A318 an outside cabin unless you are happy to have about 12 smokers sitting at a table at your ... Read More
dreadful holiday.We have cruised with many companies and have travelled with P.& O nine times,3 times on this ship. NEVER book cabin A318 an outside cabin unless you are happy to have about 12 smokers sitting at a table at your window.it starts at about 5am and continues through until after midnight. Tables and chairs being dragged outside and above you in the Pennant bar. Company is well aware of the problem but is happy to continue selling this cabin. We had to apply each night to be able to sleep in one of their emergency inside cabins. No compensation offered. The horizon restaurant is more like a works canteen. Poor choice of food and in the evenings only one hot food station is open and you can see queues of up to 40 people waiting. Reception staff are rude and disinterested. Travel itinerary was disrupted by poor weather resulting in the closure of the port of shanghai. As a result we entered shanghai 3 days late only to find we could not go ashore as the ship was now calling only to refuel. The news got worse:Taiwan was now cancelled. We were offered a free glass of house wine with dinner!!! We have lost $400 for the cost of the worthless chinese visas and were not offered any refund of port charges for the 2 ports cancelled. Everyone i spoke to on this ship(many of them repeat p&O passengers)said they will never go P&O again Read Less
Sail Date February 2016
P and O offer a satisfactory standard but are confused about who their customers are. Cheap deals do mean that there are times when the ship becomes a 'booze cruise ' ( we had some lovely but boisterous Aussie's for ... Read More
P and O offer a satisfactory standard but are confused about who their customers are. Cheap deals do mean that there are times when the ship becomes a 'booze cruise ' ( we had some lovely but boisterous Aussie's for about a week, it was a similar story after CapeTown). We like the formal nights but they are frequent and supposedly optional and here lies the problem. The entertainments manager clearly disagrees with P and O policy that formal is optional which creates unpleasant friction in the theatres and other parts of the ship when both formal and casual come together. We witnessed sneers and abuse which we felt extremely uncomfortable with, it spoils everything. P and O need to take customer feedback more seriously. Their policy of filling empty cabins cheaply requires a more enlightened entertainment''s manager and team who adhere to company policy and treat all customers with the same respect. Would I sail with P and O again? Not before looking elsewhere. It's a great time to travel and there are so many wonderful options when it comes to cruising. Read Less
Sail Date February 2016
I wished to visit some of the itinerary. Unfortunately the cabin allotted to us was very noisy and we missed many a morning lecture due to loss of sleep. eventually we were moved but his occurred several times so we were not happy ... Read More
I wished to visit some of the itinerary. Unfortunately the cabin allotted to us was very noisy and we missed many a morning lecture due to loss of sleep. eventually we were moved but his occurred several times so we were not happy travellers. Staff were very good but food was not the usual standard expected from previous cruises. Lectures appeared mainly for men so I found the cruise rather boring. Most tours ashore we took were ok except one which was not worth the money charged, that was the Kyoto panorama as it was mostly travelling by coach and one stop to visit a shrine and not enough time allowed for that before we travelled on for lunch so we feel it was very over priced.. Too many shows were repeated Most day time events offered were for selling products e.g. spa treatments, wine events Internet too expensive and I felt sorry for the officer in the library who had both internet and librarian duties who was often run off his feet with problems Read Less
Sail Date January 2016
I have been on the Black Watch twice before including a cruise around Africa and always had a most pleasant and enjoyable time. This last trip had too many things imposing on ones pleasure which made it at times an ordeal. There ... Read More
I have been on the Black Watch twice before including a cruise around Africa and always had a most pleasant and enjoyable time. This last trip had too many things imposing on ones pleasure which made it at times an ordeal. There were leaks all over the ship including one in my cabin after a rough crossing of the Bay of Biscay, At times there were so many repairs being made, it was like cruising in a shipyard. The hot and cod water system on the ship had leaks leading to continual repairs the last repair being made whilst the ship was in Malta the penultimate port on a world cruise. The internet service for which you had to pay was appalling. The television service in the cabin was intermittent and the crew could not raise the sound volume when the port talks were screened so that I could not hear what was being said. The accommodation for clothes and other items was inadequate in a number of cabins for those on a world cruise. At one point they ran out of bottled beer and coffee for the coffee machine and water in the restaurant was limited. Alterations have bee made in the catering arrangements which I did not like, The one redeeming feature was that the hosts, waiters, cabin stewards and crew were brilliant . Read Less
Sail Date January 2016
Left the Quantum of the Seas last night in Shanghai. The cruise overall was disappointing but disembarkation was awful. We arrived many hours late because of fog-- no one's fault-- but how it was handled was dreadful. There was no ... Read More
Left the Quantum of the Seas last night in Shanghai. The cruise overall was disappointing but disembarkation was awful. We arrived many hours late because of fog-- no one's fault-- but how it was handled was dreadful. There was no communication. We had the air-sea package and missed our flight with the delay and were told we would be put up in a hotel overnight. after three inquiries of various staff I was told we would be met after we cleared customs and given direction. There was a massive throng of people in the terminal. We inquired of multiple employees of RC until we finally found one who knew. It was 2.5 hours standing and being pushed and shoved and having my feet stepped on until we got on the bus for our assigned hotel. We were then told RC would only pay for a room with 2 twin beds and 2 breakfasts and we are a party of three. We were also told we would have to take a cab to the airport , and I just found out by accident from overhearing another passenger's conversation that a bus is being sent by RC to fetch us at noon. The above experience dominates my impression of the cruise at this time, but here are few few other quibbles. No shampoo, conditioner, or bath or hand soap were in the bathroom when we arrived and were never replaced unless we asked. The same for laundry bag and request form.restaurant orders wre repeatedly gotten wrong. The worst restaurant was Silk, which looked and sounded so inviting on the website. Sorry to go on so, but this was my 5th criise, including one on RC to Alaska, and I enjoyed the others much more. Read Less
Sail Date June 2015
So much to dislike, I don't know where to start. Embarkation took 2 1/2 hours and then we arrived in our suite to find another passenger's bags and clothes in the wardrobe. My bag could not be located and finally we found it in ... Read More
So much to dislike, I don't know where to start. Embarkation took 2 1/2 hours and then we arrived in our suite to find another passenger's bags and clothes in the wardrobe. My bag could not be located and finally we found it in the held luggage room some 5 hours later. Nobody could tell us why. Our suite had dirty greasy fingerprints over the glass and furniture, so poorly cleaned. The service in the dynamic dining restaurants was poor and after being encouraged to buy bottles of wine on the first night to get the discount, we found out the discount was a paltry $1. Then each night the staff went through the same routine of trying to find our wine, usually after dinner was over and then not even chilled. The shopping was woeful, no general store so couldn't even buy toothpaste. Everything I chose in the small makeup store was out of stock. However if you wanted to buy cartons of cigarettes and watches there were plenty to choose from. The ship was disorganized and the access wrist band didn't even work half the time. Staff at times seemed disgruntled at the so called "smart ship" So much hype about the robot bar tenders and most of the time they sat there idle. The staff serving breakfast in the Coastal Kitchen were friendly and attentive (the only highlight) but even then they never remembered our name even though we are there every day. The service does not come close to that offered on Celebrity and Princess. The 3 1/2 hour disembarkation process was disgusting. Never again will we sail with RCI. Quantum of the seas promised so much but delivered so little. Read Less
Sail Date June 2015
My husband and I travelled on the Sea Princess from Fremantle back to Fremantle a total of 114 days from 29th May to 21st September 2015. We had sailed with Princess before and had been completely satisfied with the cruises and the ships ... Read More
My husband and I travelled on the Sea Princess from Fremantle back to Fremantle a total of 114 days from 29th May to 21st September 2015. We had sailed with Princess before and had been completely satisfied with the cruises and the ships so we were looking forward to our world cruise. Unfortunately the ship itself was very rundown. Leaks all over the place, carpet on deck 14 was worn and had holes in it. Furniture in the Crooners lounge was badly worn, dirty and the settees had no padding so when you sat on them you were actually sitting on the wooden frame. The worst thing was the terrible smell of sewage in different parts of the ship, when we complained about the smell we were told that they blow air through the system now and again to try and get rid of it and there is nothing else they can do. After writing to Princess three times we got a reply telling us that Princess cruise ships are always being upgraded while they are sailing and periodically go into dry dock when more extensive work is needed. Sea Princess is currently in dry dock in Singapore so we hope that it comes out better than it went in. Was not very impressed with some of the entertainment. Service on board was very good. All crew members were very helpful and pleasant. Got to know some of them quite well and it was sad to say goodbye to them after 114 days. Just to add to the above mentioned we were very disappointed that there was no apology whatsoever from Princess. Read Less
Sail Date May 2015
We were looking forward to our cruise from Honolulu to Sydney via Tahiti, Moorea, Bora Bora, Suva and Isl of Pines. The ship really, basically too old! Our window cabin number 3064. Incredibly noisy! My wife complained each night ... Read More
We were looking forward to our cruise from Honolulu to Sydney via Tahiti, Moorea, Bora Bora, Suva and Isl of Pines. The ship really, basically too old! Our window cabin number 3064. Incredibly noisy! My wife complained each night for 5 nights at Round 2am. Told , sorry, nothing we can do. Even ear plugs weren't enough! Finally they moved us to cabin 6506, balcony. Nice we thought! NOT! Only to find it had a rattle in the sliding door that the people in it before us couldn't stand so were moved to another cabin. Ear plugs the rest of the trip just did the job. Maintenance man couldn't fix it! Minimal storage in these balcony cabins. No water pressure in the sink and toilet. They said that's normal. After 20 odd cruises I think not. Went to lunch in the dining room one day at 5 to 1 to be told sorry we are closing. I complained it's only early but was told go to the windjammer as the dining room is open 11.30 to 1. Are they kidding. Who has lunch at 11.30? TV. Same 10 year old movies and programmed the whole trip. No news no fox no cnn. Never had that on any cruise before. Entertainment not bad and food overall not bad. Would I recommend you to book this ship? No I can't . They will need to lift their game to be successful out of Aus. Many people I spoke to said the same. If you book it just don't book our rooms. Read Less
Sail Date May 2015
First, the good news. Shashi and Charlie, our waiters for the majority of our evening meals, and Roberta, our sommelier, were wonderful. They are very friendly, helpful, accommodating, and have provided excellent service. In addition, ... Read More
First, the good news. Shashi and Charlie, our waiters for the majority of our evening meals, and Roberta, our sommelier, were wonderful. They are very friendly, helpful, accommodating, and have provided excellent service. In addition, Bernardo, our room steward, provided excellent service. These people are to be commended and have represented Celebrity very well. Now, the bad news. We booked our tickets because of the 1-2-3 Go promotion. According to the offer, the “Savings Offer is combinable with one other offer including 123Go offer”. We booked our cruise on March 1st and had wanted the on-board credit. However, when we boarded the ship, we found that we did not have the on-board credit. The explanation from Guest Relations was that we had another discount (a so-called “Resident Discount”), and that the 1-2-3- Go promotion did not apply. When we booked the cruise, the web site never clearly stated that the 1-2-3- Go promotion did not apply contrary to what the promotional e-mail had stated. This felt like the classic “bait and switch” to us and has given us the impression that Celebrity Cruise Lines is not a reputable company. The lock on our door to the cabin was broken. Despite notifying both the cabin steward and Guest Relations on the first day of the cruise, these was no attempt to fix it. To us, this represents a lack of concern to maintain the ship in first rate operating order. Celebrity touts itself as providing luxury, yet other cruise lines are providing superior service at a similar or cheaper cost. Perhaps this is clearer to us because we took a Princess cruise in January and the differences are fresh in our minds. Please note that the differences stated below were not due to differences in various perks. Both cruises were our third cruise with the respective cruise lines. Some examples include: 1. In the Ocean View Café (the buffet), we had to get our own drinks. On Princess, the waiters asked us what we would like to drink and got our drinks for us. 2. On Princess, our stateroom was provided with fresh fruit each day (without additional expense). 3. On Princess, we were able to reserve the same table for dinner for the entire cruise and did not have to make reservations every day. 4. On Princess, the shore excursion staff was very helpful and knowledgeable. In contrast, the shore excursion staff on the Solstice did not seem to be very knowledgeable and seemed to be somewhat annoyed that we were asking for information. 5. On Princess, Zumba classes were provided free for the entire cruise (10 days) versus the Solstice where there was a charge after one or two free classes. The food on Princess was very good. In contrast, the food on the Solstice was only fair (sub-par for a "luxury cruise ship"). Some specific examples include: 1. The steak on the Classic menu was somewhat tough and was over cooked. We have had much better sirloin steaks at Applebee’s, which is by no means a high class restaurant. 2. Most of the fish was over cooked and was dry. 3. The prime rib and the Osso Bucco (which was also over cooked) were rather tasteless. 4. The chilled soups were unimaginative. We have had much better chilled soups on both Norwegian and Princess Cruise Lines. Finally, this is the first trip (out of 9 cruises) where we have gotten sick. We lost a day in Maui and the day in Kona because of “gastronomic issues” (diarrhea). We are very careful to wash our hands, use the sanitizer, etc. We believe we may have gotten sick from the food, but this cannot be proven without testing the food. This was our second cruise on the Solstice. We went on an Alaskan cruise two years ago and enjoyed that trip very much. However, something has changed in the interim. The food, service, and value is not as good as it once was. There are other cruise lines that provide better value for the money. This was our last cruise on a Celebrity ship. Note: We responded to the on-line survey in early May and waited to post this review to see if Celebrity Cruises would respond to our concerns. In the eight weeks that have passed, we have received nothing from the cruise line (except more promotional offers); perhaps, this is just another indication that Celebrity is not the best! Read Less
Sail Date April 2015
Until this cruise, I would have rated Royal Caribbean as my favorite line. We took back to back cruises from Sydney, circumnavigating Australia and visiting Bali and New Zealand. We were on the ship a total of 33 days. Embarkation was ... Read More
Until this cruise, I would have rated Royal Caribbean as my favorite line. We took back to back cruises from Sydney, circumnavigating Australia and visiting Bali and New Zealand. We were on the ship a total of 33 days. Embarkation was easy and efficient. We had traveled on this same ship in 2005 and it was elegant. Now it is sadly dated. Carpets and furnishings are shabby to the point of looking unclean. Plumbing problems persisted in many private and public areas throughout both cruises. Cabin mattresses were thin and uncomfortable. When we asked for an egg crate, we were told there were no more available. Room steward was wonderful. Main dining room food was appalling. Definitely the poorest selection and quality of any ship I have ever cruised. The dining room staff were fabulous and tried their best to help us find selections we were happy with. We were told that if we criticized the food on the post cruise survey by RC, the wait staff evaluations were dinged as it is their job to see we are pleased. How unethical! The wait staff neither buy nor prepare the menus or food yet they are held accountable. Bad corporate practice. Menus for the second cruise were a repeat of the first cruise which was a big disappointment. Excursion choices were EXCELLANT and we had many wonderful experiences. For many of them,however, we had too short a time. We had a choice of sightseeing or having lunch but there was not time for both. Consequently, on most excursion days, we ate breakfast and not again until dinner. When one of our excursions was cancelled, the staff from the excursion desk worked hard to see we got our second choice. There are no laundry facilities onboard and ship laundry is prohibitively expensive.$1.95 for a pair of socks!! Really?? Even the "bag of laundry" special is $30 and washes only underwear, nightclothes, shorts and shirts. And the "bag" is tiny. We were on the ship 33 days and traveled half way around the world. We needed clean clothes! Our room steward provided extra hangers and we hand washed our clothing. We started calling our room the laundry room. I know that ships attempt to entice you to spend more but the constant push to try to persuade us to utilize the specialty dining and/or the spa became uncomfortable. We called it running the gauntlet when we went to the Windjammer Buffet. The absolute worst was the entertainment. With a couple of exceptions, the acts were more than terrible. Just bad. Embarrassingly bad. Walk out of the theater in the middle bad. And again, they were mostly repeated on the second cruise. I love live entertainment and I have always loved the entertainment on a ship but these selections were very poor. While I would consider another cruise with RC, I would try to find the itinerary I want on any other cruise line first. Read Less
Sail Date February 2015
We were on the Two Ship World Cruise starting with Queen Victoria from Ft. Lauderdale to Sydney. Our cruise began with a two hour wait to be checked in. Our suite seemed adequate but soon developed many problems. First, our shower sewer ... Read More
We were on the Two Ship World Cruise starting with Queen Victoria from Ft. Lauderdale to Sydney. Our cruise began with a two hour wait to be checked in. Our suite seemed adequate but soon developed many problems. First, our shower sewer backed up, covering the shower floor with gray water. We called the purser's office and it was soon taken care of. Second, for nine days we were not sure if we would have hot water or not. Being in the shower all lathered up and the water turning cold was a real shock to the system. Third, while sailing across the Equator, the AC stopped working. This took two days to be fixed. We understand cruise ships have problems but the manner and efficiency of handling those problems are the test. And some of Queen Victoria's staff were not that concerned with our problems. Read Less
Sail Date February 2015
This is my fourth world voyage on the Queen Vic. Each time I've noticed a slight lowering of service standards. First, the fresh free daily bottle of water disappeared, then the room service Hors d'oevres, then the after ... Read More
This is my fourth world voyage on the Queen Vic. Each time I've noticed a slight lowering of service standards. First, the fresh free daily bottle of water disappeared, then the room service Hors d'oevres, then the after dinner bonbons were downgraded (Jello squares and rice krispy treats! Really!) Then the World Voyage status was re-defined to exclude Ft. Lauderdale-Sydney roundtrips. But the final straw was that the caring, effiicient, effective ship's administration was replaced by a cadre of young, fresh, new (inexperienced) imperious bumpkins who know nothing about how to handle people- much less cater to high-paying passengers on a luxury liner! Carnival Corporation doubletalk has replaced any sincere effort to solve complaints that made Cunard such an easy way to travel. I'm a Diamond level passenger and I won't be back! Read Less
Sail Date February 2015
This world cruise was a big disappointment when compared to Arcadia's 2010 world cruise. P & O's pre-departure administration was poor and error prone. The embarkation was appalling. The ship's interior is drab and ... Read More
This world cruise was a big disappointment when compared to Arcadia's 2010 world cruise. P & O's pre-departure administration was poor and error prone. The embarkation was appalling. The ship's interior is drab and shabby with badly marked bulkheads, scuffed furniture, tape holding things together and numerous water leaks. My cabin had a visible dent in the mattress and the window's double glazing was blown. There were four electrical problems in the cabin of which only three were repaired. Plated meals in the main restaurant made a travesty of the supposedly fine dining. The food was pleasant but the menus were highly repetitive. The volume in the theatre was ear splitting and requests to turn it down even slightly were refused. Very few well known entertainers or lecturers were employed. Reception staff were unreliable. The staff were pleasant and hard working but had considerably more to do than in 2010. The fare had not increased greatly but cost cutting has had a dire effect on quality. Read Less
Sail Date January 2015
What a cheap company. Never ever again a P&O cruise. None tasting food. Cheap entertainment. Dirty ship on all public spaces. Looked like the ship was 25 years old. Terrible design on many places. Many officers, especially English, ... Read More
What a cheap company. Never ever again a P&O cruise. None tasting food. Cheap entertainment. Dirty ship on all public spaces. Looked like the ship was 25 years old. Terrible design on many places. Many officers, especially English, don't know how to behave in front of passanger. Without passangers they wouldn't had any jobs. Very disapponting with behavior like that. A world cruise on 106 days and coffe morning with the captain and they serve bisquits you can buy in tesco. Not even a baked cake. Second captain didn't even bother to show up. Read Less
Sail Date January 2015

Find a Cruise

Easily compare prices from multiple sites with one click