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Cruise Ratings
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1 Helpful Vote
Sail Date: August 2018
Great cruise, everything fun, relaxing. Entertainment incredible with the exception of the atrium duo, they were sketchy could tell that they used pre-prerecorded music averag aversge at most, but nightly band fantastic. The trip was as ... Read More
Great cruise, everything fun, relaxing. Entertainment incredible with the exception of the atrium duo, they were sketchy could tell that they used pre-prerecorded music averag aversge at most, but nightly band fantastic. The trip was as expected. We had very calm seas and the weather was hot and sunny. public transportation on the island was spotty so use boat shuttles. St George limited on thingdss to do, Horseshoe Bay is very small. Most staff were friendly and helpful. Flex dining was limited more than expected. Great going out of Boston harbor and avoiding need for flights. One item sticks out, very hard to hear announcements over the intercom at all times, very frustrating at times. Boat interior was clean but aged. Restaurants very clean, Aqua was very loud, only used for dinner. Eat early for shortest wait. Would definately take cruise again same time of year, I think overall cruise a good choice if wanting to relax . Read Less
Sail Date: August 2018
We chose this cruise because we had a couple of CruiseNext coupons left over, and it is easy for us to do out of Boston (because we live an hour away). We were sort of done with Norwegian a couple of years ago because the staff was ... Read More
We chose this cruise because we had a couple of CruiseNext coupons left over, and it is easy for us to do out of Boston (because we live an hour away). We were sort of done with Norwegian a couple of years ago because the staff was unhappy and unfriendly, the food had gone downhill, and every cruise (regardless of itinerary) had the same "formula" and feel. They redeemed themselves this time! The staff was happy and responsive and helpful - which made everything so much more pleasant. The food - still just o.k., but they were trying, and some things were actually very good in the main dining rooms. Activities - I noticed that they added some interesting activities - things like paper box making, origami, Spanish lessons - not just things that either cost money or are the silly activities by the pool (like sexy legs contests). Someone in our party had 2 food allergies, and we were so impressed and relieved that they were all over that in the dining room, and had the situation completely under control. We like NCL because of the membership you can get to the Mandara Spa for the week, and that always is something we enjoy, and we did! Only complaint is that when my 20-year old daughter had a massage, the massage therapist was rude and too heavy on the cross-sell, which detracted from the experienced. We will definitely consider NCL again when we decide to book another cruise. They redeemed themselves and won us back! Read Less
Sail Date: August 2018
Overall, my experience on this ship was fantastic. I like the smaller NCL ship, as it is not nearly as crowded as the larger NCL ships. The staff is friendly and on top of their game. The biggest drawback on this ship is the lack of ... Read More
Overall, my experience on this ship was fantastic. I like the smaller NCL ship, as it is not nearly as crowded as the larger NCL ships. The staff is friendly and on top of their game. The biggest drawback on this ship is the lack of quality entertainment options of the larger ships such as the Epic and Getaway. With this said, don't miss the Elements performance in the Stardust Theater. It is very good. Bands around the ship were all very good, but the music by the pool was far too loud. This isn't uncommon, but it really isn't necessary to have it so loud, as it can be heard very well in the far reaches of the pool area and beyond. There were many trivia games, which I enjoyed, but most took place in Gatsby's lounge, which has a very smoky environment with proximity to the casino and cigar smoking room. Even when people aren't smoking, the stale smell of smoke permeates the area. It is also too small to accommodate the number of people who like to play most of the time. NCL has a free ferry that goes to the island of St. George two of the three days while docked in Bermuda. We spent the day doing this and walking all over St. George from the dock and it was a fantastic time visiting the Unfinished Church, Tobacco Bay, and other areas. Read Less
2 Helpful Votes
Sail Date: August 2018
Embarkation was a breeze, special area for Haven guests, and escort up to the Haven lounge. We seemed to lose our escort at some point, but no issues, I had studied the deck plans, and knew how to get to the lounge. We started off the ... Read More
Embarkation was a breeze, special area for Haven guests, and escort up to the Haven lounge. We seemed to lose our escort at some point, but no issues, I had studied the deck plans, and knew how to get to the lounge. We started off the cruise in style with a few excellent cocktails, expertly made by Branco, the Haven lounge bartender. We met our butler, Jefferson, who managed to learn our names immediately. Hung out for a bit in the lounge and then we were given the option of going to Margaretville for lunch, its free for Haven guests on embarkation day. At Margaretville I learned that there would be tax on my cocktails ordered as we were in port, this is waived in the Haven lounge. Not a big deal, but a bit annoying to see NCL live up to their nickel and dime reputation for Haven guests. Lunch was OK. Haven restaurant was fantastic, never had to wait for a table. Great service, Great food, one of the best restaurants I have been to. I think perhaps the best service I had ever had in a restaurant. The chef set aside carrot cake from the lunch menu, so I could have it for supper as well. In hind sight we should have eaten lunch here the first day, saved on the tax for our cocktails, and had a much better experience. The attentive and unrushed service was a high point for the cruise. All the wait staff new our names and dietary restrictions (nut allergy for my wife). The Haven pool area was very nice, although the actual pool was a bit small, and really only useful for a few kids to play about. Guests with younger kids tended to hang out in the lower pool area with their kids, on sea days. There was also sauna and hot tubs that were not crowded. Adults without kids tended to hang out in the upper level of the pool area, or outside on the deck. Lots of lounge chairs, and the staff was very helpful setting up umbrellas, getting drinks, and food, etc. We did make use of the retractable roof, for the pool area, it rained for a bit on the way back, no problem, close the roof. We did try one of the specialty restaurants for supper, food was good, but the service was a bit rushed and not the same level we received in the Haven. My main complaint with Escape is the smoking, while waiting for our specialty restaurant you are in the haze from the casino smoke. And while I am on my smoking rant, there was too much deck area set aside for smokers; they should really be at the back somewhere, so the smoke does not affect other people. We had a spa day on the way to Bermuda, a bit pricey, but good, seaweed wrap and massage. Bermuda was beautiful, very safe, and friendly people. We went to horseshoe bay one day and elbow beach another. Horseshoe is a better beach, but gets crowded as the day goes on. Elbow beach is off the radar for cruise ships, had to take a taxi back, as there were no shuttle busses to pick us up. It was not crowded at all. On the last day we tried the beach close to the naval dock, the beach itself it not that good, but the fish and coral was better than expected. Right at the naval dock is the Bermuda national museum, very interesting to learn about the history of the Island, at one point was a penal colony! Worth the price of admission. The shows were OK, the brat pack was good, after midnight not so good. Perk of the Haven is getting reserved seating, and an escort to the theater. Disembarking while in Bermuda was easy, an escort from the one of the Haven staff, down a service elevator, and out a dedicated gang plank. Took a few minutes, no queue. Read Less
Sail Date: August 2018
Never cruised Norweign after going on a number of different lines before. Not a fan of fresstyle dining at all. My wife and I love meeting new people and sitting with the same people every night on other cruises to get to know more about ... Read More
Never cruised Norweign after going on a number of different lines before. Not a fan of fresstyle dining at all. My wife and I love meeting new people and sitting with the same people every night on other cruises to get to know more about them - we've even made life-long freinds from other states who have come to visit us at the Jersey Shore now.. Freestyle cruising was just about putting us two at a table alone every night. And why have different restaurants serving the same menu every night. If you spend all this time bragging about all the different places to eat, should you really be serving the same food (at the no extra cost restaurants) at every place. And Norweign has way too many pay-to-eat restaurants - both Jummy Buffet offerings were extra charge for foood, and neither place had people at them every time we walked by during the entire 7 days. Such a waste of space. So many more people would go there if the food was complimentary - such as Carnival's Guy's (Fieri) Burger Joint. That being said, the entertainment was good and having the cruise ship "park" in Bermuda for a few days was outstanding - hate the watch-watching when you get off a ship in the morning and have to rush back in the afternoon. This was also out first cruise out of NYC, great views leaving and coming back, but parking fees are ridiculous at the pier - cheaper to fly to Miami or drive to Baltimore to get a cruise out of those places, cause the cruise itself is way more expensive out of NYC.... And one other thing about this cruise, people didn't understand English. Everytime I asked a question, I had to repeat myself. Every other cruise we've been on, the staff was from all over the world, but most understood every word I said. This cruise, I constantly had to repeat myself. For instance, the Escape has a Starbucks and I had to ask like five different people where it was cause no-one understood the word Starbucks - really? Cruise Director, Alvin, and the 80s party night were awesome... Read Less
Sail Date: August 2018
The Norwegian Escape is a family centered ship that is geared for young families. So many children on this boat. Adult only areas are hard to find eg. Spice H2O which is in the aft of the ship on the 17th floor. We found this area toward ... Read More
The Norwegian Escape is a family centered ship that is geared for young families. So many children on this boat. Adult only areas are hard to find eg. Spice H2O which is in the aft of the ship on the 17th floor. We found this area toward the end of our cruise and it is a little gem if you want to get away from noise and children. 18 and over only during the day. Main pool area is crowded with a pool that is too small for 4000+ guests. If you dont like a lot of noise and kids running around avoid this area. It was very difficult to find a lounge chair and find space in the hot tub, Our cabin was on the small size but it was comfortable with a great shower. A big plus for us! The steward was wonderful and available whenever we need something. The dining and food was the best part of the cruise. Really enjoyed the meals and O Sheehans for a late night snack. Drinks were very accessable and flowing. Best Malibu Bay Breezes that I've ever had.We wanted to relax so we didn't take advantage of all the activities just the shows in the theatre and music.Entertainment was spectacular. Howling at the Moon were amazing and so talented. The musicians played 3 instruments each. very entertaining.The staff were very accommodating. I have a sleep apnea machine and we called guest services for distilled water and it was delivered to our room witin an hour. We also did not used the ships excursions but we grabbed a minibus outside to take us to the beach. this worked out well and was an inexpensive way to travel on the island. Read Less
Sail Date: August 2018
Cruised from Pier 88 NYC 48th Street and 12 th Avenue. Private car dropped us right at the pier at 11:20 AM and luggage was quickly taken by a porter. We were thru customs and processed by Norwegian desk and on the ship by noon. Very ... Read More
Cruised from Pier 88 NYC 48th Street and 12 th Avenue. Private car dropped us right at the pier at 11:20 AM and luggage was quickly taken by a porter. We were thru customs and processed by Norwegian desk and on the ship by noon. Very easy. Previous reviews stated that O Sheehans pub/restaurant would be a good first stop. Excellent choice, decent food, good service and a nice first meal. Now we were off to our cabin, Deck 11 aft. Our luggage hadn't arrived but we were able to change into pool deck clothing and drop off our carry on bags and secure passports in the cabin safe. Cabin and bathroom and balcony definetly appear larger than similar cabin assignments on other ships. Pool area on embarkation day is crazy, wild, normal stuff with children overtaking the over adults only hot tubs and pool. This was corrected by staff security by the 2nd day. No big deal as the pool is not that important for me on embarkation day. Had several drinks with our large group at the pool as there were many waiters and waitresses. Of course some surly customers but the bartenders controlled the large groups very well. Had the unlimited drink plan and 4 dinner package. Drink plan excellent, dinner package was average. Specialty restaurants food quality are only slightly above the complimentary restaurants. Japanese Teppyaniki was decent with Asian food. Typical theater with chef cooking all the food in front of everyone.Disappointed in Cagneys as rib eye was tough but Shrimp Cocktail was excellent. Manhattan, Savor and Taste Restaursants are complementary and they are nearly comparable in food and Only ate at garden buffet for a quick snack or small lunch. Average quality. The Manhattan room is easily the best complimentary restaurant.Excellent service and above average food. Le Bistro ( French Restaurant) was just ok. Good service but menu was limited Buffet was above average with Plenty of choices, Wifi stinks on the vessel. Don't get it unless it's a must. Read Less
Sail Date: August 2018
No flight to worry about or how much your suitcase weight or having to pack 3 oz sunscreen and toiletries!!! Just go to the pier and welcome aboard !! Try to get there early if possible so you can get in and book restaurants and ... Read More
No flight to worry about or how much your suitcase weight or having to pack 3 oz sunscreen and toiletries!!! Just go to the pier and welcome aboard !! Try to get there early if possible so you can get in and book restaurants and entertainment. Is a HUGE cruise over 4000 passangers so hard to find chairs by the pool area but pleanty of chairs all over ( just NOT by the pool), Has a private pool but all sold out by the time we go in ( 12 PM). They have an amazing water park for adults and children. They also have a small children pool area separate from the adult only pool area. Lots of bars and restaurants - the longest wait was 10 minutes. Great entreatments and crew was super friently !!! Has a large gym with all modern equipment - very clean and not as crowded. Read Less
Sail Date: August 2018
This was my birthday cruise chosen because it went to Bermuda, one of my favorite places. Also the itinerary included 2 nights and almost 3 full days in Bermuda, the longest of any cruise I have taken to Bermuda. We drove to the port ... Read More
This was my birthday cruise chosen because it went to Bermuda, one of my favorite places. Also the itinerary included 2 nights and almost 3 full days in Bermuda, the longest of any cruise I have taken to Bermuda. We drove to the port from NC and stayed at the Town and Country Suites using the sleep, park, and ride option. Shuttle to and from the ship by the contracted shuttle company was smooth and efficient. Embarkation and disembarkation at Cape Liberty was the smoothest I have ever had. Crowd control was excellent and we moved on and off the ship with ease. Our cabin was 3064 and was adequate in size and storage. It was forward of center on the starboard side and was very quiet. I liked the night light in the bathroom which most of the newer ships have. This allows one to visit the facility in the middle of the night without turning on the bathroom light and waking your spouse up. Enforcement of the dress code in the main dining room is inconsistent. Most people in shorts were walked straight to their table. I only saw one person turned away for wearing a tank top. Either enforce the dress code or do away with it! We could not get our preferred traditional early dining seating arrangement this cruise so we decided to try out select dining. It was a disaster and we won't do that again. The first two nights were memorable for the very long lines waiting outside the dining room for seating--and we had reservations! Our reservation those two nights were for 5:30, but it was after 6pm before we were seated both nights. No reservations were available any night between 5:30 and 8pm so we usually opted for 8pm. The sign outside the entrance clearly stated those with reservations to one side and those without to the other side, but the staff consistently told people either side was ok causing further confusion. Aside from the long lines, the service and food was very good. We ate on night at the Tuscan Grill and the experience was very good, much like it used to be in the main dining room. Our food was excellent and the service was excellent! Entertainment in the main theater was outstanding. The Celebrity singers and dancers are very talented and gave 3 top notch performances plus two additional short productions in the Revelations Bar. Since we had been to Bermuda 3 times before, we did not take any shore excursions but did everything on our own using the 2-day ferry/bus pass. We spent the first day at the beach (Horseshoe Bay) and at Hamilton. The 2nd day at St Georges, the crystal caves, and Swizzle Inn. The 3rd day at the Kings Wharf and snorkel beach. Read Less
1 Helpful Vote
Sail Date: August 2018
We chose this cruise to celebrate our 40th anniversary and to just relax. We did both. It was such a wonderful time. We went to see a bunch of shows Element which which was great. A comedian who was very funny. A juggling comedian who was ... Read More
We chose this cruise to celebrate our 40th anniversary and to just relax. We did both. It was such a wonderful time. We went to see a bunch of shows Element which which was great. A comedian who was very funny. A juggling comedian who was also great. We ate at Cagney’s steakhouse twice . which is a must . Moderno And the main dining rooms are great too. Did not care for the Buffet .The bands playing at the pool were great to listen to. Embarkation was easy just go where they tell you the lines move pretty quick. Disembarkation don’t keep your luggage. Pick a color it is much better than waiting in the line that goes all over the ship. We did one excursion and that was the glass bottom boat. Worth the 69 dollars . A lot of interesting tips about the island from the captain. Read Less

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