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453 Asia River Cruise Reviews

We have just returned from a holiday of a life time thanks to AmaWaterways. We travelled on the AmaDara a beautiful ship. We sailed the Mekong through Vietnam and Cambodia, a most beautiful part of the world with such friendly people. This ... Read More
We have just returned from a holiday of a life time thanks to AmaWaterways. We travelled on the AmaDara a beautiful ship. We sailed the Mekong through Vietnam and Cambodia, a most beautiful part of the world with such friendly people. This was our first river cruise so we were not sure what to expect, but we were made to feel special throughout. The welcome we had at Saigon airport when we first landed was amazing. Tuan, one of the brilliant guides met us and taught us our first words of Vietnamese. This friendliness was to continue throughout the holiday. We had a land tour either end of the cruise, 2 days in Saigon pre cruise and 2 days in Siem Reap post cruise. The level of service was top notch throughout. The hotels were amazing nothing was too much trouble. AK our tour manager met us at our hotel in Saigon and was with us right through the holiday until our last day in Siem Reap. He briefed us every day on the upcoming excursions and was very professional in all aspects of his job. The excursions were well planned, and pitched at levels that all could enjoy. The guides were local and very knowledgeable and even showed us where to get the best photographs. Every need was provided for from water to drink to rainproof ponchos to wear. What we really enjoyed about the excursions was getting a feel of how local people lived and worked along the Mekong. We did also see the well known land marks such as Angkor Wat which was amazing, but it was places like Evergreen Island and Sa Dec Market that will stay with us. The Amadara and her crew made our cruise unforgettable. Thuy,in the Spa provided a wonderful pedicure, Vy provided great support and encouragement to help me make the 500 steps to the Stupa at Oudong. I am so grateful because the views at the top were spectacular. Clarice on reception always greeted us with a smile and was always interested in our day. Phallin in the restaurant made us feel so welcome with her friendly manner. The food on board was delicious with so much choice of both western and Asian cuisines. They even baked a birthday cake for my husband on his birthday! The waiters and waitresses in the restaurant were so friendly but professional. After dinner it was nice to have a drink in the Saigon lounge where there would be game shows which were fun. We particularly enjoyed the traditional dancers in Cambodia. We cannot recommend AmaWaterways and this cruise in particular enough. We were called “Family” throughout the cruise and that is exactly how we felt, like part of a lovely family. Read Less
Sail Date September 2019
Abercrombie and Kent trip. So outstanding and first class in every way We loved every minute. The crew were so wonderful and expertly trained. The two per day shore excursions were small group with outstanding guides and the dining with ... Read More
Abercrombie and Kent trip. So outstanding and first class in every way We loved every minute. The crew were so wonderful and expertly trained. The two per day shore excursions were small group with outstanding guides and the dining with wonderful Cambodian lunch and French inspired dinners was superb. The chef would also prepare specialty items that we purchased in local markets and even our shoes were taken and cleaned and returned after each excursion. Don’t expect TV tho because the joy of the cruise is being away from all of that. Eating at long beautifully set tables or tables for two if you prefer. The guides were all locals that spoke excellent English and shared their stories of their families survival during the war in Vietnam and the horrible genocide in Cambodia. Many excursions included lunch in gorgeous restaurants with specialty food requests if guests had dietary restrictions such as gluten salt and nuts and vegetarian meals were superb. Read Less
Sail Date September 2019
We have just returned from the most amazing holiday on the Amawaterways AmaDara, Charms of the Mekong river cruise. We have been lucky and have been on many cruise ships to all parts of the world but have never really fancied a river ... Read More
We have just returned from the most amazing holiday on the Amawaterways AmaDara, Charms of the Mekong river cruise. We have been lucky and have been on many cruise ships to all parts of the world but have never really fancied a river cruise. However we were due to go on an Indian tour which regrettably was cancelled and booked this as an alternative and we were certainly not disappointed. We had 2 days in Ho Chi Ming in a first class hotel prior to embarkation and had booked an on/off bus tour not realising that Amawaterways had arranged a couple of tours so did not utilise the bus and instead did their tour around the city in the morning and the chu chu tunnels in the afternoon. Both excellent with English speaking guides. Our first impression of the AmaDara was wow, what a delightful boat with wood panelling everywhere. Our cabin was beautiful with a Juliet balcony and another balcony with table and chairs to watch the fascinating scenery of Vietnam and Cambodia float past. The bed was huge and the bathroom was big with a lovely large shower cubicle. The whole experience was exceptional, the food was delicious with both western and Vietnamese, plenty of free wine and beers with lunch and dinner and the waiters and all the staff could not do enough to ensure the whole holiday came up our expectations knowing all names and likes and dislikes. The excursions which were all included were very interesting and the guides both in Vietnam and Cambodia were very knowledgeable and made every tour enjoyable and educational. Evening entertainment was varied some good, some not quite so good. On the whole one of the best holidays we have ever undertaken and although we loved the river cruise, we tend to go on long haul holidays and so will therefore not take another river cruise.but can certainly recommend this one. Read Less
Sail Date September 2019
While this trip also includes multiple land transfers and exploration of several cities, I'll focus on the cruise portion. Most importantly, it is deceptive call the Emerald a Viking ship because apparently they don't own it - ... Read More
While this trip also includes multiple land transfers and exploration of several cities, I'll focus on the cruise portion. Most importantly, it is deceptive call the Emerald a Viking ship because apparently they don't own it - they most certainly didn't build it. The moment you step on board you will know it is not up to Viking standards. The ship is tired and shabby, at best. While the Viking staff does everything possible to enhance your experience, the boat is not what we were looking forward to especially after some hard land travel for a week before. Immediately upon entering our stateroom we saw something brown all over one of the walls and a great deal of mold on one of the bedside lampshades...the room was so awful I just started to cry. The housekeeping staff were there right away and were incredibly gracious and brought a new lampshade and cleaned the wall, but the mood was set. The bathrooms are dark, poorly ventilated and have yucky plastic showers. The rooms are never quite dry given the high humidity along the river so your sheets and towels always feel a bit damp. There is definitely an air quality issue and I couldn't help but lie in bed and imagine the mold that is probably in the ventilation system. We did ask for an additional air unit which was cheerfully provided and that helped a bit, but I can't imagine the dampness in rooms without it - it was a comment we heard very often while onboard. All of that said, once we settled in the boat was comfortable enough. As always, the Viking staff are amazing and really do try to make up for what is lacking in the ship itself. The food was quite good and the dining service was fine. They have a number of excellent bartenders and we never had trouble finding a quiet space or room to hang out with others from our group. The Yangtze experience itself is ok. Some of the scenery through the gorges is obviously amazing, but the river is VERY polluted and for a good deal of the trip you can hear all the rubbish hitting the ship. The excursions are not the best, but I don't know that there are any better options for Viking to choose from. All in all it would have been fine if this was a lower end company, but it was not acceptable from Viking. Given that the rest of the tour includes much air travel and many hours on buses, it was everyone's goal to get to the ship and enjoy a bit of luxury...unfortunately that just wasn't our experience. Read Less
Sail Date September 2019
We did not choose this river cruise boat. It was part of a Cruise.co.uk bucket list tour. Three days on the Yangtze. The boat was boarded in Chongquin. A city that I would have liked to spend more time in. It was boarded via ... Read More
We did not choose this river cruise boat. It was part of a Cruise.co.uk bucket list tour. Three days on the Yangtze. The boat was boarded in Chongquin. A city that I would have liked to spend more time in. It was boarded via hundreds of steps. On reaching our cabin, over several metal floors that were seriously buckled and flipped you up as you walked over them, we were not at all pleased. There was a pervading smell of damp, the bathroom had black mound around extremely ageing bathroom fittings. They needed a deep clean and bleaching. Our single beds were falling apart, rust breaking off them. They were wet with damp. Our clothes began to smell and some hand washing done on board stayed wet for three days. Some from our party had mould growing on their washing. Cleanliness was not a priority. Bins were emptied and beds made. I dare not lift the covers to see what the mattress was like!! Our cabin was never hoovered. Cups were dirty. The room thermos of hot water was filled by the room attendant, from the same tap they used for their mops and buckets!! Our cabin floor was buckled and dangerous, especially on night time trips!! Drawers were falling apart and the wardrobe stank. Food was strange. Two hour buffet sitting resulted in food being taken away after just over an hour on two nights. Several items ran out early. The last night Gala Dinner was largely inedible. I resorted to biscuits in my cabin, but the damp had got to them. They were soft. In fact books and passports became wrinkled with the damp, my tin of mints became soft and crumbly and we all ended up with chesty coughs as a result of damp spores. I had previously spoken with Victoria at the World Travel Market and their literature dies not give a true image of their service. Our tour guide said this was their o,desk and cheapest ship and she should be retired! A really nasty experience, saved only by cheap drinks, which may have been reduced to placate us, and the young bar and entertainment team. One star rating, as lowest I could give!!! Read Less
Sail Date August 2019
Thirteen nights, 7 land, 6 cruising. A little background. My husband and I have cruised on Celebrity, Royal Caribbean, and Oceania but never on a river cruise. We did do Galapagos but I don't count that as a river cruise. China was on ... Read More
Thirteen nights, 7 land, 6 cruising. A little background. My husband and I have cruised on Celebrity, Royal Caribbean, and Oceania but never on a river cruise. We did do Galapagos but I don't count that as a river cruise. China was on our bucket list. I was a little hesitant because I am hearing impaired. I can hear but conversation is tough in a noisy environment. Also, I can't use the earpiece/transmitter apparatus because it just sounds garbled. So I knew I had to rely on my husband to fill me in on what was being said. Now that you know that, you realize why my review may be a little skewed. We flew in a day early to try and adjust a little to the 12 hour time difference from the U.S. east coast to China time. Not easy. You can read my hotel reviews on tripadvisor. They were all 5 star hotels and each had its pluses and minuses. Please be forewarned. There is lots of walking. There are lots of stairs and ramps. If you have any mobility problems, I don't think this is for you. On the actual day 1, which is supposed to be arrival day, you check into your hotel. You are given information as to what you will do the next day and what time. The majority of the time, excursions started early, 7:30 or 8am. There were 3 groups staying at our hotel and 3 groups at another. There were also 2 groups who did Tibet and we did not see them until we boarded the ship. Our group had 34 people and everyone was very friendly. Our tour escort, Anthony, was terrific. I wish I could have understood everything he was saying but my husband filled me in on a lot of it. The remaining 2 days in Beijing were busy, Tianamen Square, Forbidden City, Great Wall, and more. You can read the itinerary on the Viking site. The tour bus was comfortable and the air conditioning worked well because it was hot outside. One big problem, kids were not in school yet so every site in Beijing was ridiculously crowded with locals pushing and shoving. Many women had umbrellas to shield the sun and they carried them low so you had to watch out to make sure you didn't get stuck in the eye. Had we known this about the kids, we would have gone a week or two later. After Beijing, we flew to Xian. Checked bags are put outside of your door the night before or early the morning of the flight and you don't see them again until they're in your hotel room or in your cabin. Carry on bags are put in the belly of the bus. We had 3 intra-China flights, Beijing to Xian, Xian to Chongqing, Wuhan to Shanghai. You will be patted down, just accept it. The first two flights I did not sit with my husband but no problem. The last flight we had to leave the hotel at 6am to catch an 8:20am flight (which was delayed). People were not happy about that. No one looked forward to spending time in the airports for the 1 1/2 hour flights. For two of the flights, there was no jetway. Everyone lines up at the gate to get on a bus to take you to the plane. Then, lugging your carry on, you climb the many steps to board the plane. The same thing happened on our trip home from Shanghai and we were on a big Delta 777. In Xian, we all marveled at the Terra Cotta Warriors. But, again, very crowded and hot. One more surprise, the toilets. Many toilets in restaurants, shops, and malls, are squat toilets. Nowhere to sit. At the airport, the stalls are marked as to which type of toilet is inside. From Xian, we flew to Chongqing to board our ship. Stairs, ramp, but once inside, it was really nice. There are 2 elevators but we only used them once. We were led to our cabin on deck 3 and it was fine. Actually better than expected. Comfy bed, Blackout drapes that actually closed all the way. Small bathroom but plenty of vanity and shelf space. Plenty of closet and storage space. Small balcony with 2 chairs. And it was quiet. The service was outstanding. Everyone smiled and made sure that you were happy. The food, buffet for breakfast and lunch, menu for dinner could rival some of the best restaurants. Please note that all of the tables are round tables for 8 people. You are always eating with others. I thought, with my hearing problem, that would bother me but it didn't. We met and talked with so many people from all over the world and made many new friends. Excursions every morning and then, usually, cruising in the afternoon. There were talks about ports or China life. I didn't attend so there were many times I was bored. Some shows in the evening put on by the staff and they were fun. After 6 nights, we flew to Shanghai. Since our flight was delayed and it was raining when we arrived, Anthony decided we should just go to the hotel. We were all very happy. Busy last day. Then, the next morning, we boarded our bus to airport. We were exhausted and we're now trying to get our internal time clock back to Eastern time. So, to summarize: Be prepared for the time difference. Think about when you want to go. Check school schedules and big events. If you have mobility issues, think twice about this trip. Make sure you're up for it because you will miss a lot if you can't climb the stairs or the ramps. In the bathrooms, look for the signs on the stalls as to what time of toilet is inside. Understand that you will always be eating at a table of 8. If you still decide to go, you will be rewarded. There is so much to see and everyone is there to make sure you are happy. The tour escorts are the best. The food and accommodations are top notch. Don't miss the opportunity to visit the school kids. They are charming and they all looked forward to meeting us. Read Less
Sail Date August 2019
We wanted to go to Vietnam for a long time and we had traveled with Amawaterways before. We knew the quality of the product. After a few days on our own in Hanoi we joined a group of 19 for the pre-cruise, cruise and post-cruise with ... Read More
We wanted to go to Vietnam for a long time and we had traveled with Amawaterways before. We knew the quality of the product. After a few days on our own in Hanoi we joined a group of 19 for the pre-cruise, cruise and post-cruise with wonderful cruise manager Mr Thoai. From the minute we met him, he was totally dedicated and on top of everything because of his continuous hard work. The 3 Sofitel hôtels (Hanoi, Angor Wat,Saigon were 5 stars all the way. The cities were overwelming and we were glad to be with a group, no respect for pedestrians, tourists or not but they were worth visiting . We also had an overnight cruise on Halong Bay and did not expect so many excursions. We especially enjoyed the visit of the caverns. On that ship the food was ok but the room and venues were fabulous. Finally we got to the Amadara : what a beautiful ship ! Hotel manager Markus is in a class of his own. Everything runs smoothly, the food is fabulous (asian or standard), improvement is needed in the dessert section in my opinion. We had free drinks of the day at cocktail time and the free specialty restaurant, la table du chef, is not to be missed ( no complaint about desset there !) Every guide we met spoke English very well and represented Amawaterways with pride. A word of warning : the excursions are not for older people, they are quite active and demand a level of fitness exiting and entering the ship although there is plenty of help. It is a cruise not to be missed and should be on everyone's list! Read Less
Sail Date August 2019
I have looked at this cruise line previously and when the travel agent suggested it we were very enthusiastic. Our cabin was beautifully appointed and the cabin staff were excellent at attending to our needs. Dining was ... Read More
I have looked at this cruise line previously and when the travel agent suggested it we were very enthusiastic. Our cabin was beautifully appointed and the cabin staff were excellent at attending to our needs. Dining was spectacular, every meal was a delight and the staff were professional and helpful while maintaining a real sense of humour. The onboard activities were very good and informative and the ashore activities gave us a real understanding of the Cambodian/Vietnam people and their culture. We were greatly moved by the past and modern history of both countries. The staff were excellent and attended to everything in a professional manner. I would like to mention staff individually by everyone was noteworthy. We were given a DVD of our time onboard at the end of the cruise that we will treasure and will share with family and friends. I would thoroughly recommend Heritage Line and The Jahan to anyone looking at cruising the Mekong River. Read Less
Sail Date August 2019
Our travel agent recommended this cruise to us which traveled down the Mekong river from Cambodia to Vietnam. It was the highlight of a fantastic 21 days in Vietnam and Cambodia. The staff are absolutely fantastic with an amazing service ... Read More
Our travel agent recommended this cruise to us which traveled down the Mekong river from Cambodia to Vietnam. It was the highlight of a fantastic 21 days in Vietnam and Cambodia. The staff are absolutely fantastic with an amazing service ethic and extremely friendly. The cabins and other amenities are beautiful. The pool and bar area is a lovely place to relax and watch the world go by from.The food was beautiful and a good mix of cuisines. The service from the staff at meal times was impeccable. The highlight though was the shore excursions. Two each day, each and every one of them was unique and fascinating. We really got away from touristy places and cities and saw how the local, rural people really live. We saw schools, villages, temples, markets, fish farms etc and met and interacted with the locals and with the students at the schools that we visited. Each excursion was incredibly authentic and a real learning experience. I also really loved the fact that the Heritage Line actually supports the schools that we visited and it was good to be able to make a contribution to them also. I would thoroughly recommend this cruise to anyone who is interested in this part of the world. Read Less
Sail Date August 2019
Having been on many of the European rivers with Emerald Waterways, we wanted to try somewhere a little different but keep to the brand we love and trust. Flights We flew with BA in premium economy, which was well worth it as we ... Read More
Having been on many of the European rivers with Emerald Waterways, we wanted to try somewhere a little different but keep to the brand we love and trust. Flights We flew with BA in premium economy, which was well worth it as we managed to sleep most of the night flight. Ho Chi Minh We stayed two nights in the Grand Hotel prior to the cruise, which was a great way of seeing the city. The street food excursion was the highlight of our stay. But just getting out and seeing the city was great. The ship The brand new ship was only on its third cruise but the crew felt like they had being doing it for years, they were so friendly and nothing was too much trouble. The ship has similar features to the European ships such as the Horizon bar, the restaurant and the sun deck games area. But it feels like less people and less cabins which make the ship very spacious. We think the cabins are bigger too. Emerald know how to look after their guests and they get it right each time. Cabins Our cabin was bigger than we expected, obviously very new and we had a lovely stewardess who even wanted to pack for us when we left. Dining The restaurant had a buffet style centre like the European ships but each evening there was a la carte menu. For lunch, this ship also had a Burger lab at lunch time, where we could create our own burger, we had it once but with so much choice of local food on the buffet and a la carte menu, we only got round to doing it once. Excursions Daily excursions, like we had in Europe, are included. The ship anchors in the middle of the Mekong and small boats took us ashore. But in big cities we docked and walked off. HIghlights included the sailing through Ho Chi Minh City as we set sail. We also enjoyed the Phnom Penh tuk tuk ride. Entertainment Entertainment was early evening, before dinner. Which is great for us as we are not big late night drinkers. A lion dance came on one night and local dancers another. All good stuff. A third night we took a tuk tuk ride for an hour. After a day of excursions, we were happy to head to our cabin. Siem Reap At the end of the cruise we choice to take the 3 night Siem Reap excursion. Be warned, there is a 4 hour coach journey but we got to see a bit more of Cambodia. Well worth the trip as we got to see the Angkor temples over a couple of days. The hotel we stayed in was very nice, and it was central so we could get out and walk on our own. Summary Overall this has possibly been the best cruise we have done. Emerald seem to get it right everytime. Read Less
Sail Date August 2019
I always had a fascination for Vietnam and Cambodia and wanted to cruise the Mekong river,as I have been very ill my husband treated me for our anniversary. From the minute we left home the whole holiday experience was amazing,the ... Read More
I always had a fascination for Vietnam and Cambodia and wanted to cruise the Mekong river,as I have been very ill my husband treated me for our anniversary. From the minute we left home the whole holiday experience was amazing,the boat,food and the best cabin we have ever had. The excursions were very different from what we normally do and I enjoyed every one,I loved going around Evergreen village and meeting the locals who were very welcoming. The ox cart ride was very different,and the tut tut ride a little scary with all the traffic. I have a special diet and they always made sure I was well catered for. They have an alternative restaurant called The Captains Table for no extra cost, we had a beautiful meal there for our anniversary,and they made it very special. All the staff treated you like family and couldn’t do enough for you. The tour guides were very knowledgeable with a great sense of humour. I love Tai Chi and even that was available. I vote this cruise the best I have ever had. Read Less
Sail Date August 2019
Second time we did this cruise and we wanted to show our son's family what it was like. The staff must be handpicked, everyone was like a friend. The food was to die for. My French daughter-in-law kept saying: "I have never ... Read More
Second time we did this cruise and we wanted to show our son's family what it was like. The staff must be handpicked, everyone was like a friend. The food was to die for. My French daughter-in-law kept saying: "I have never had this dish made to such perfection before!" Hope they can keep that chef. Entertainment pleasant and sometimes unusual; like the blessings performed by Buddhist priests. The excursions into the local villages were interesting, humorous and low key. School visits were especially appreciated - both by the children and the visitors. The little pool on deck was particularly nice to use in the heat. Don't be afraid to cruise during the summer months. We had one rain shower! You avoid the crowds everywhere and the ship was full of nice Australians and New Zealanders. We would probably not do this particular cruise again, but Heritage Line has more interesting cruises. Read Less
Sail Date August 2019
As a past Scenic traveller this was on my bucket list. This lived up to my expectations, I was part of a land/cruise tour of Vietnam & Cambodia over 22 Nights, Hanoi, Halong Bay, Hoi An, Hue, Ho Chi Minh City (Saigon) & Siem ... Read More
As a past Scenic traveller this was on my bucket list. This lived up to my expectations, I was part of a land/cruise tour of Vietnam & Cambodia over 22 Nights, Hanoi, Halong Bay, Hoi An, Hue, Ho Chi Minh City (Saigon) & Siem Reap. This included the 7N cruise. We were a land content group of only 11 (9 aussie,2 Kiwis) due to early tour, 33 on the cruise. Low numbers meant that we were treated as celebrities by the enthusiastic staff who could not do enough for us. We all became friends early on the tour. Beautiful food & open bar made waistlines expand but there was no complaints Special thanks to Cruise Director Sven (he was always there to welcome us back from shore excursions) & all the crew & staff for making it a memorable experience. My recommendation...easy...Do it if you never get to do another one. Read Less
Sail Date July 2019
Two thumbs up. Five stars. Off-the-chart in customer service from the time we landed in Ho Chin Min City to the time we were dropped off at the Seam Reap Airport by the Scenic staff. This was my first time in Asia so I was in culture ... Read More
Two thumbs up. Five stars. Off-the-chart in customer service from the time we landed in Ho Chin Min City to the time we were dropped off at the Seam Reap Airport by the Scenic staff. This was my first time in Asia so I was in culture shock. The Mekong River cruise was a combination of cultural immersion during excursions to being treated like royalty aboard the five star vessel. The staff could not be any more accommodating. I was a single traveler in room 208. I was upgraded to this level because the ship was not completely full. The rooms are huge compared to other ocean and river cruise lines. There is a walk-in closet with drawers, a shoe storage area, a safe, ample space for your hanging clothes, and a minibar that is restocked daily with whatever you want. That's right. Drinks are all inclusive and my drink of choice is Pinot Grigio. There was never a time after my person found that out that my mini bar was without a bottle. There is a sitting area with a sofa, chair, and small round table. There is a balcony that only becomes your balcony when you open the electric balcony window. On the balcony breakfast type table was a live iris that was so beautiful it didn't appear to be real. Next to the bedroom area. There is plenty of space to walk around each side of the king-sized bed. There is a built-in night stand on each side also. The bed can be adjusted to your needs. I could raise the head or elevate my feet as needed. The bed was amazing! Usually, nothing feels as nice as your own bed but this was not the case on the Scenic Spirit. To the right of the bed was the bathroom. It was perfectly laid out. There was a make-up light mounted near the main mirror. The water was always hot with good water pressure. The glass shower had plenty of room. Each room comes with what is referred to as your butler. Honestly, they anticipate your needs and fall over themselves to accommodate you. I have never been treated like such queen in all my life. One of the greatest things about Scenic Spirit is that there are 24 hour washing machines and dryers available, WITH DETERGENT! I only washed three small loads throughout the cruise but how nice not to have to drag dirty laundry home. There is a spa with very reasonably priced services. I had a deep tissue massage on board and it costs about half of what I would pay at home. There is a daily early-morning (light) exercise class that was held in the top deck. They provide fruit infused water after each session. The excursions are so culturally immersive. The excursions were moving, humbling, and educational. Scenic does an awesome job with five star transfer service to and from the airport. Also, the hotels before and after the cruise are high end. Scenic Spirit, with Toby's supervision, ran like a well-oiled machine! Our guides, Duc and Dara, were class acts. Scenic is very blessed to have them. I will forever cherish the memories of my Mekong River Cruise with Scenic. I will never forget Duc or Dara. I will never forget Seyla. I will never forget the children in the villages and so much more. Thank you, Scenic for showing me the Mekong Delta in such a way that had me in tears as I boarded the bus for Seap Reap. The only negative I can offer was with the Scenic USA booking process, namely the flights. There was only one person in this office dealing with flights and she did not respond to emails well, or at all. She also booked an impossible schedule for our return flight which made us miss one of our flights (of 3) on the way home. Just make sure you review your flight situation well before accepting the itinerary. The cruise experience was so great that I won't hold a grudge against Scenic for the flights being poorly planned but the customer service from that area is something they could work on. Read Less
Sail Date July 2019
This was a small boat cruise maximum 52 cabins. The cabins were beautiful with own balcony and bathroom , We traveled up the Mekong river from Vietnam to Cambodia. We had twice daily on shore excursions and got to explore and experience ... Read More
This was a small boat cruise maximum 52 cabins. The cabins were beautiful with own balcony and bathroom , We traveled up the Mekong river from Vietnam to Cambodia. We had twice daily on shore excursions and got to explore and experience the real river village life. The guides were brilliant and knowledgeable about their country . The crew and services on board were amazing. All our needs were more than taken care of. Tia Chi every morning on the deck was magical .. Scenery beautiful and neat to watch and enjoy the daily lives of the local people on the river. The food was amazing.offering both local and international dishes. The cooking demonstrations were fun, Spa offered a full range of services . The massages were so relaxing. wonderful. The pool and decks and lounges had beautiful comfortable furniture. We had a magical brilliant week Would definitely do it again. i Read Less
Sail Date July 2019
Talked in short. We have group of 20 people including 4 elderly 1) Minimize trip period from 3 nights to 2 nights with short notification 2) Bad arrangement on room distribution (we have total 7 rooms original in 2 different ... Read More
Talked in short. We have group of 20 people including 4 elderly 1) Minimize trip period from 3 nights to 2 nights with short notification 2) Bad arrangement on room distribution (we have total 7 rooms original in 2 different floors even we requested to be on same floor)....due to trip period was being changed. They relocated all 7 rooms into 4 different floors & the worst things was 2 rooms on each floor - either in the front of cruise ship or in the back of cruise ship 3) Need to line up for almost 2 hours to get on-board & told to get wheelchair after onboard (actually wheelchair can be collected when check-in) - we requested wheelchair from the beginning. 4) Room #11292 - whole night with engine running sound loudly and was told this couldn't be fixed....shouldn't inform to guest in advance ????? 5) Cruise set a party on 16/F until mid-light at 1:30am....from 13/F to 15/F we could hear clearly...such a bad time setting for party ?? 6) Buffet breakfast/Lunch/Dinner - always crowded & have to go early to get table...otherwise you have to wait long time......because everybody is having their meal at the same time... Never, ever go to Dream Cruise !!! High recommend NOT GOING ... Read Less
Sail Date June 2019
We wished to visit China and this was river cruise was 6 days out of 15 days total. The river cruise was o.k., the dining and meals on the Viking Emerald were surprisingly good and service was good. Our standard room and bathroom were ... Read More
We wished to visit China and this was river cruise was 6 days out of 15 days total. The river cruise was o.k., the dining and meals on the Viking Emerald were surprisingly good and service was good. Our standard room and bathroom were very tight, I recommend upgrading the room. The Yangtze River is not very scenic, much of the cruise time was rather bland and the facilities at several of the cities we docked at were very ramshackle. The land portion of the tour was very good, we were taken to the Great Wall and to the Terra Cotta Warriors and other important sights. It was unfortunate that the tour had to include three airline flights within China, although flight time for each was only a couple of hours the trips to and from the airports, and going through security, etc. effectively killed the entire day, so 3 days out of 15 were sacrificed to the airline travel. But if you do not do that you will fail to see important sights in this very large country. Read Less
Sail Date June 2019
Unfortunately we did not have have a choice of ships. The tour company used both Century and Victory cruise ships. We were on a 3 night 4 day cruise down the Yangtze River. As we left our bus we walked a long distance from parking ... Read More
Unfortunately we did not have have a choice of ships. The tour company used both Century and Victory cruise ships. We were on a 3 night 4 day cruise down the Yangtze River. As we left our bus we walked a long distance from parking lot to pier which we were told was shared by dinner boat cruises. We stared down at approximately 200 steps with no hand rails to pier. As we approached boat the pier was a floating mass of small metal platforms held together with chain hand rails. Luckily we did not have to handle our luggage instead we watched men carry 4 pieces of luggage on their shoulders on bamboo poles down steps to boat. Embarkation was slow at best our tour leader did all the arrangements as we patiently waited in the ships dining room. Arriving on ship ... surprisingly was quite modern and our cabin which we upgraded was clean with a walk out balcony with 2 chairs on promenade deck. Dining was in a private dining room which we shared with groups from Smithsonian and Globus. Chinese tourists had their own dining room and menu. Our tours were interesting but we unfortunately did not go on the evening tour which we heard was spectacular. Instead we enjoyed the city/ countryside light show w/ fireworks on the top deck of ship. Leaving ship was much better the port had a lift which transported our group to the bus. The only major complaint was the dirty curtains in our room they were suppose to be white but instead gray. Other than that room was quite clean! Read Less
Sail Date May 2019
After spending 3 days exploring Siem Reap, the second larges city in Cambodia, we joint the Scenic Spirit for what I can only describe as a wonderful experience. Our first time on a river cruise did not disappoint. The choice of ... Read More
After spending 3 days exploring Siem Reap, the second larges city in Cambodia, we joint the Scenic Spirit for what I can only describe as a wonderful experience. Our first time on a river cruise did not disappoint. The choice of excursions was wide and there was one to suit everyone. As we sailed down the Mekong river from Cambodia to Vietnam we experience 5-star service on the ship. The food was excellent, you had your own private butler who looked after you every need. We met wonderful new friends and the ship was truly luxurious. The trip finished with 2 days in Saigon, Vietnam, again with many excursion options. The highlight for was was the Vespa foodie ride through the mad streets of Saigon as well as a Gala Dinner at a beautiful temple ruins in Cambodia. We recommend anyone who is looking for adventure combined with luxury to take this trip. Read Less
Sail Date April 2019
First l should say, I am not a cruiser. However, In April I had the pleasure of boarding the MV Mahabaahu for an expeditionary adventure cruise down the Brahmaputra River and I loved every moment. The Mahabaahu has cruises available ... Read More
First l should say, I am not a cruiser. However, In April I had the pleasure of boarding the MV Mahabaahu for an expeditionary adventure cruise down the Brahmaputra River and I loved every moment. The Mahabaahu has cruises available up or downstream; My choice was 8 days downstream from Jorhat to Guwahati and I discovered the necessity for the cruise vessel to be accompanied by a pilot boat which navigates safe passage on the fast-flowing Bramhaputra River with its ever changing landscapes and shifting sands. It is fascinating to watch this progress with the Captain from the wheelhouse. Onboard a resident naturalist provides informative talks to guests prior to on-shore excursions and of an evening there is a slide show. These varied experiences ranged from colourful cultural dances, visits to building remnants of the Ahom Dynasty as well as several villages which specialise in weaving, fishing or farming. A visit to Assam would not be complete without a wander through the famous Assamese tea estates or an extensive safari within the World Heritage Kaziranga National Park. The Mahabaahu crew members are super friendly, helpful and attentive. Nothing is too much trouble. Creative chefs produced a selection of delectable daily menus for breakfast, lunch and dinner and I loved the blended fruit drinks offered after excursions not to mention the evening cocktails which always kept my tastebuds guessing. This may have been my first luxury river cruise however, Neena our cruise director, together with the wonderful Mahabaahu crew members, have ensured I will return for another. Highly recommended Read Less
Sail Date April 2019
This was our second Scenic cruise and we wanted to try something different from the European experience. We were blown away by the diverse, friendly, adaptable culture and scenery we had encountered. As usual, Scenic checked all the boxes ... Read More
This was our second Scenic cruise and we wanted to try something different from the European experience. We were blown away by the diverse, friendly, adaptable culture and scenery we had encountered. As usual, Scenic checked all the boxes and then some. Every excursion was planned to the minute detail and excellently executed. From the tuk tuk rides to the oxen cart excursion, Scenic had all the i's dotted and t's crossed. We were even able to hear and talk to a Cambodian school teacher, a Buddhist monk and nun, a Vietnamese war vet/rural farmer and a prisoner of the Khmer Rouge. The various guides we had were extremely knowledgable and friendly. during our final evening in Cambodia we were treated to the most spectacular private gala dinner and entertainment at one of the Siem Reap ancient temples. The ship experience was outstanding with a Cambodian crew that could never do enough to make us happy and make us laugh. The Scenic Spirit was a smaller ship with 63 passengers on our cruise, but much more roomy, with tall ceilings and very spacious rooms, most with a separate seating areas. A nice plunge pool, complete with bar was nice to gather at after a day of excursions. The food and drinks were to die for, with local cuisine always highlighted, but other options available. Mr. G, our cruise director was especially attentive and informative, as were his staff. Mr. Duc (pronounce "Duke") was our main tour guide and could not have been more informative, friendly, and funny! We were a little disappointed with our cabin stewart, as he was rarely seen and misfired on a few requests. I believe he may have been new to the job. Overall, we highly recommend this cruise and we classify it as an experience of a lifetime! Read Less
Sail Date April 2019
This was the trip of a lifetime for us. Viking staff made all of the difference in the success of this trip. We began in Beijing. We flew on United from Tampa via Washington Dulles. IAD to PEK was a whopping 14+ hours. Customs ... Read More
This was the trip of a lifetime for us. Viking staff made all of the difference in the success of this trip. We began in Beijing. We flew on United from Tampa via Washington Dulles. IAD to PEK was a whopping 14+ hours. Customs clearance in Beijing was fairly painless. We were met by Viking guide Peter, who would be our guide for the next two days. We were taken to the Kerry hotel, where we spend 5 nights. Lovely hotel with small but well equipped room. The hotel has an outstanding health club and indoor pool. Their restaurants are all quite good. Kerry's Kitchen serves buffet for B,L & D. Nice array of Chinese and Western fare. Kerry's Pantry was sort of a take-out restaurant with some seating. Great salads, sandwiches and desserts. Centro is a 24 hour bar and restaurant. The bar was a good hiding place....with an excellent cheeseburger, btw!! We bought the Beijing extension, which gave us a tour of the Temple of Heaven and Summer Palace. Weather was a bit cool - 40's to 50's, but nice and sunny. We had our first lunch at a very large Chinese restaurant. It was pretty good. We had the second day free. We stayed close to the hotel, shopping in the two astonishing adjacent malls. Our actual tour then began. Our guide for the remainder of the journey was Roy. He made the trip for us. Expertly knowledgable and responded to every request and problem. We toured the Great Wall in perfect weather - 50's and piercing bright sun. Roy brought us to a location on the Wall which had almost no other people! Fabulous vantage points and lots of time to shoot photos and just marvel at this wonder of the world. The next day was Tiananmen Square and the Forbidden City. Again perfect weather and great commentary from Roy. Next day we flew to Xi'an. Great flight on China Eastern Airlines. Comfortable seating and on-time flight. Getting through security in all of the Chinese airports is arduous....Full pat downs every time. We stayed at the Wyndham South. This was one of the nicest hotels we've stayed in. It is adjacent to a wonderful ourdoor mall with an engaging walk down to a pogoda. The Terra Cotta Warriors exceeded our expectations. Too much to try to describe here. Next, we flew to Chongqing on Hainan Airlines. It's the largest city in the world. We believed it when we rode through it. It was late in the day, so the building lights were coming on. Breathtaking! It was the first day of a holiday, so traffic was at a standstill. We finally got to the ship's boarding area at around 9pm. We had to descend a large, dangerous set of stairs which had no railing. Points off for Viking on this. We had a suite, # 508. It, along with every other aspect of the ship was just average. The ship is only 8 years old, but is quite worn. The service on the ship was excellent. The food was hit or miss. Everything needed salt, and I normally never salt my food. We had bought the Silver Spirits drink package and found that to be a waste, as we drank mostly the free-flow wine in the restaurant. The noise level in the restaurant was very high, probably due in part to the low ceiings on the ship. Very small fitness room with 2 treadmills, 2 bikes and 2 ellipticals....nothing else. The 6 day cruise was the most scenic cruise we've ever taken. Again, too much to try to describe here. Next, we flew on China Eastern to Shanghai. Exciting drive through this metropolis to the Westin Bund Center. Great hotel with good restaurants. Strange room setup, trying to be funky modern, but was rather dysfunctional. We toured the Yu Gardens and the Shanghai Museum. I'm not a museum person, but this one really appealed to me. It was very spacious and easy to get around.....and it was overwhelming! Finally we flew home on United, connecting in Chicago.....with less than two hours to clear customs and get to our connecting flight. Folks, don't let anyone do this to you. You need a minimum of 4 hours to do this. We barely made it, using the Mobile Passport app. In all, we highly recommend this trip, even though the actual ship is less than Viking's standards. Read Less
Sail Date April 2019
This was a most unique experience, sailing up a river whose geography keeps changing as sandbanks and the mainland coast are continually eroded by the fast-flowing Brahmaputra. The cruise contained a great deal of variety, from visiting ... Read More
This was a most unique experience, sailing up a river whose geography keeps changing as sandbanks and the mainland coast are continually eroded by the fast-flowing Brahmaputra. The cruise contained a great deal of variety, from visiting Assamese villages which carry on a subsistence lifestyle, to taking a wildlife safari to look for tigers. The service from Mahabaahu's crew and cruise directors was excellent and friendly. They were very careful to look after us during the onshore excursions. They also gave us some background on what we were going to see, so that we actually learned something about the area and its history and culture. The boat normally has capacity for about 45 passengers, so it is possible to get to know most people during the week-long trip. It also has more of a family/community feel than cruising with 100 or more people. I would thoroughly recommend this trip, as being quite a different experience to anything else that might be available. Read Less
Sail Date March 2019
This was a wonderful trip. Rather than repeating everything I'll just say I agree with everything the main cruise critic review said. Terrific food. Comfortable cabin. Really interesting trips off the boat with very knowledgeable ... Read More
This was a wonderful trip. Rather than repeating everything I'll just say I agree with everything the main cruise critic review said. Terrific food. Comfortable cabin. Really interesting trips off the boat with very knowledgeable guides. The only reason I didn't give it the extra star is because of how hard it was to get any information from the cruise line. When you call their number you talk to someone who sounds like they are just reading the same information from the website that you are. We booked the cruise only. I asked where and when we would meet the boat. They told us to be at a hotel at 9:30am. We got there at 9:30 and sat around in the lobby for 2 hours waiting to leave. I called to see if they could arrange a flight to our next stop in Siem Reap. They said sure and sent me information about a package with hotel and tour. I asked again about just the flight and they said "No we don't arrange flights" Fine we'll get to Siem Reap on our own. Can you tell us where and when we dock in Phnom Penh? "No clue" They made a point about Visas. They said that although you could easily get a Cambodian visa when you got to Cambodia the one place you couldn't get an instant visa was at the river crossing from Vietnam to Cambodia. So we spent $250 on a visa agency since we had no Cambodian embassy here. Sure enough, every other person on the boat gave the cruise director $40 and got one. Once again, My only problems were communication with Avalon. Once we were aboard we couldn't have been happier. Read Less
Sail Date March 2019
A 4 night cruise on the Yangtze was part of our package tour. I have given this ship a 1 star rating only because there is no option for a lower one. Absolutely appalling in every respect - the cabin, dining, no entertainment as ... Read More
A 4 night cruise on the Yangtze was part of our package tour. I have given this ship a 1 star rating only because there is no option for a lower one. Absolutely appalling in every respect - the cabin, dining, no entertainment as such. We had some locals attending dinner wearing singlets. The meals were self serve of a very basic standard. There is no option to upgrade dining not that I'd recommend paying for it. The floors on the cabin decks are "rippled" ie not flat, and they buckle when you walk on them. It was a standing joke amongst the western guests. Service - there was none. Dirty coffee cups, wine glasses were never collected from our cabin for the duration. Passengers had to ask at reception for toilet paper or soap as cabin stewards dont replenish supplies. We enjoyed our Yangtze trip despite this barge, not because of it. Avoid at all costs! Read Less
Sail Date March 2019

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