Loved the destinations but the ship and amenities were terrible. The only great things onboard were the dancers and singer shows. What’s the good thing about using food clips to pickup your food when most people are coughing in their hands? There has to be a better way of serving. The wines were the cheapest I ever had. The package they sell is worthless. NCL has skimped on all their services even ...
I chose this cruise because of the itinerary however I was very disappointed with the ship and its crew.
The solo cabin was not clean. Guest Services did not listen and only changed the time of the cleaning Fortunately I came across a Supervisor of housekeeping and she cleaned the cabin herself. The message is to identify all supervisors and complain early and often.
The food frequently was ...
Question: Would I ever cruise with Norwegian Cruise Lines again?
I gave my son a cruise to Iceland, Norway, Belgium and Amsterdam as a graduation gift. I booked with NCL because I thought that some of the fellow passengers would be younger (30 to 45). I was wrong.
The deal that was offered to us included free drinks, including liquor priced at under $13. I really do not drink that much, ...
Picked this cruise because we wanted to go to Iceland.
First given a dirty room made to wait inside for 3 hours to find a replacement
Trips were expensive if the boat decided To stop somewhere
First port was tender badly organised took 5 hours to get off the boat
Then they started altering the ports ended up only half a day in Reykjavík and cancelling Guernsey.
Food wasn’t great ...
We chose this cruise because it visited the western part of Greenland which was new to us. We are Elite and took a veranda room on 10. This was cruise number 110. It was the worst cruise we’ve ever been on. The ship was full to capacity which meant it was very crowded. Design of ship just is not meant for 3500 people. It was difficult to simply find a place to sit and have a drink at anytime. ...
Silver Wind sailing Iceland to Vancouver August 11th--October 2nd, 2023
We had booked a cabin with a balcony on the starboard side of deck 7 and paid $49,700 USD for this 52 day cruise not including any air travel. This was for the cruise only......
We boarded the ship at 3pm and began our sailing from Reykjavik Iceland as scheduled at 7pm. We sailed 3 miles or so, dropped anchor ...
I chose this cruise due to the itinerary, including Greenland, The Lofoten Islands of Norway, and The Shetlands. Before the cruise even began, Greenland and the Lofoten ports were dropped with no explanation, and the Shetland stop was canceled after we had literally arrived. There were supposed to be no sea days, but we ended up spending 20% of the cruise on sea days. Absolutely nothing to do on ...
We chose this new cruise ship for a trip around Iceland
The Programs, senior tournament guides and lectures where all in Russian
We asked why and told by the crew there were 14 English speakers and more than 90 Russians out of the 140 passengers.
Kids running everywhere and dress code not being followed at dinner. Guest showing up in sweatpants and spa slipper did not meet my ...
Thank you for choosing Swan Hellenic to explore Iceland. We are delighted you were pleased with the ship’s facilities, cuisine and service.
At the same time, we are truly very sorry that you...
I booked 2 cruises back to back for $27055. What was to be a memorable experience turned into a expensive, huge disappointment.
Silversea cancelled 14 of the 25 destinations and highly modified 2 additional destinations to where there was no enjoyment. SO DISAPPOINTING! They cancelled due to ice, swells, fog and polar bears. This is the Arctic right. They advertise "Our expedition ships sail ...
Without doubt, following on from this experience we will never sail with ncl again. The problems started before we set sail with cancelled port stops and shore excursions. This definitely had an adverse effect on our whole experience. Paying a high price for reduced itinerary seems common practice. If the on board entertainment had been adequate this may have suppressed the boredom.The continued ...