My family and I are all Diamond and Emerald members of the Crown and Anchor society. We have been on more Royal Caribbean cruises than we can count, and have also been on Celebrity, Holland America, Azamara, Norwegian and more. Our cruise on the Anthem of the Seas is only halfway done right now and it is by far the worst cruise experience of our lives. Please bear in mind that I am not a ...
This was our first cruise from the very first moments of mass confusion once we boarded the ship set the tone for want was to follow for the next 10 days. There is very little, if any customer service available. The lines at the service desk were very long nearly every single day.
The ship is in need of some attention. Some of the seats in the pizza parlor were taped together with duct ...
I’ve sailed with Princess on different ships many times. I enjoyed every cruise on Princess. Thought I would give Royal Caribbean a try for a change. I sailed on it once years ago on a short trip on their Radiance of The Seas. Was not very impressed with that one, but thought it was a short cruise and the ship was smaller. This Canada and New England cruise is on Liberty of The Seas for 9 days, ...
My first inside cabin had bugs at night from the first night I was on the cruise. Linens soiled, towels stained, pillow had yellow stains form saliva. I got nothing unless I tipped. Like soap, shampoo, lotion, shower cap, pen, pad. I had taken 40 cruises, this was the worse one. Service good cause I constantly tipped. Shows very good. Food a step up from hospital cuisine.
I liked going ...
Royal Caribbean Is a big ripoff. Just did a New England/Canada cruise and the cruise line canceled one of the ports for a trumped up reason, which I found out later. Then, they did not find another port in its place, there was at least one other available. Then, although they told me, and my travel agent, that the port fees and taxes would be added to our on-board account, that did not happen. ...
My husband and I have cruised many times on Royal, on many different ships, and have always been pleased for the most part. Because of the frequency of our sailing on Royal, we are Diamond--almost Diamond Plus members.
This was the first time we boarded at the Bayonne port, and we found that the check in was very slow. There should be more people working at the check-in. Because we are ...
After three cruises with disney, and our son almost 12, we decided to branch out to royal caribbean. what a mistake!
It was only an hour to the port from our home. port parking was easy, but the checkin was maddening. we had a "priority checkin" pass, and the person i showed it to looked at me like i was scum and told me they weren't using it. i then heard her say to another person trying ...
After taking many cruises with other ship lines, I was so disappointed and dissatisfied with this ship. It was a beautiful ship but the food, entertainment and excursions were terrible.
Being a diabetic I ask for wheat products ( like bread & pasta) but they said that it was not in demand so they did not have any. The sugar free cookies were so hard I almost broke my teeth. They took out bake ...
We had a very disappointing five days on this ship sailing from New Jersey, US to Bermuda. This was our first cruise, and I will never cruise with Royal Caribbean again. While the staff was always helpful and hard working (especially in the main dining room), the ship was overcrowded.
We waited on line for two hours to board the ship at the terminal in New Jersey. And, once we were on the ...
Food was horrible. Meats were constantly overcooked and too salty. The welcome aboard lunch was worst than kids cafeteria food. The food is more or less the same everyday. Every breakfast lunch and dinner....Basically the same food. Carnival and Norwegian's food was much better than this.
The rooms were outdated. The exhaust above the shower was filled with dust. The shows weren't that ...