There were some good and some bad aspects to the cruise experience, overall P&O are providing a service and product reflective of their expected or anticipated guests and not aiming at 5 star levels for any of their services and price point.
The SHIP - overall liked the ship and the facilities generally provided onboard, much better and more cosy than the Allure of the Seas - mega ship, the ...
We chose this trip Because we love country music and it was a country cruise experience. Acts that were supposed to appear did not. I had been on 9 cruises prior to this and I had never experienced such a ruder and unaccommodating crew. The cabin was filthy from the prior guests and the cabin door did not close properly. Two mornings in a row we had strangers walk in our room and drawers full of ...
Wifi that we paid $20/ day for wasn’t working until the second day as the “wifi specialist wasn’t there.” On the second day we went to get the wifi details and apparently browsing the internet wasn’t included in what I paid (despite the package stating it was) and I had to upgrade my wifi by paying another $27 - making my total wifi bill $107 even tho I couldn’t stream movies etc AND I only had ...
This was our 5th cruise, the second with P&O and it will be our last with them.
Embarkation - quick, we were in the "NOT VeriFly" lane and the difference was nothing, we had to prove we had been vaccinated but no proof of being test Covid free, you just had to state it. (same question in the VeriFly lane according to our friends.) Other than that a smooth boarding.
Disembarkation - late but ...
We are a couple in our early 60s, having just recently retired. We embrace everything about cruising – meeting like-minded people, the drinks, the food, live music/shows, sightseeing on and off the ship, activities on offer etc etc, all from the convenience of a short walk from your cabin. This was our first cruise since lockdowns, and easing back with a short 4 night voyage between Melbourne ...
Wanted to get away to PNG as we did on P&O Eden a few years ago. . . and loved it.
This trip on Encounter shattered our expectations. Must do this, must do that for Covid. OK. ... we did it all . . nothing got checked. Then a 40 minute wait on the gangplank with hundreds of others - no masks. Then internet not working ~ 2 queues of 25 minutes and another of 10 minutes to be told my ...
This was our first P&O cruise. The photos of the newly refurbished ship were impressive but once on board, it looked very different to the photos.
The refurbished carpets & bars were beautiful however they should have at the very least recarpeted the whole ship.
Mismatched dagggy old carpets throughout hallways, foyers and staterooms joined onto the new carpet which made the refurbishment ...
As we had not cruised for some years because of Covid, we desired to revist Noumea and Port Vila.
The ship whilst old was in good shape, apart from some blocked toilets and non-functioning elevators.
The food was average, and the menus weren't changed daily as has been the case on every other cruise line with which we have sailed.
The drinks prices were exhorbitant and P&O should follow ...
This is my first review, though I have done four trips with two cruise lines.
I rate this cruise the best of the best. It was comfortable, relaxed, priced right and food generally good. The entertainment generally excellent. The Marque is top shelf with shows like Musicology.
Also tipping is included which is a big plus because you know the full price before you sail. Of course you are free ...
Was hesitant in booking with P&O but thought since all the problems with Covid they would be on the front foot so to speak in attracting customers to their cruise line. Having been on 10+ cruises with other cruise lines…Carnival, Royal Caribbean etc, etc I don’t expect 5 star accommodation or dining. I would be totally happy with a 3 star experience. I must say this cruise was 1 star at ...