1. Home
  2. Cruise Reviews
  3. Regal Princess
We choose this cruise for the destinations. We had never been on Princess before and will not be returning to Princess any time soon. Customer service was not only lacking, they simply did not care about the passengers. Don't be sold on the specialty dining either. During our experience in the Crown Grill we requested additional sides and the our waiter said they needed to check with management for approval. We requested bread sticks instead of rolls and they indicated that those are only available in the regular dining room. Ports where a drive from the cities they purported to be, with little time left in the city to experience the port and local culture and flavor. Our cabin was a bit worn. The ceiling trim was scrapped down to bare wood in several places, the seems of the walls had plastic wrap coming out of them and the shower head was not working when we arrived. The ships layout was very disjointed. Somewhat of a maze to get to the main dining room.

Regal Princess - 11 Night Scandinavia and Russia

Regal Princess Cruise Review by John CC

2 people found this helpful
Trip Details
  • Sail Date: June 2017
  • Destination: Baltic Sea
  • Cabin Type: Premium Deluxe Balcony
We choose this cruise for the destinations. We had never been on Princess before and will not be returning to Princess any time soon. Customer service was not only lacking, they simply did not care about the passengers.

Don't be sold on the specialty dining either. During our experience in the Crown Grill we requested additional sides and the our waiter said they needed to check with management for approval. We requested bread sticks instead of rolls and they indicated that those are only available in the regular dining room.

Ports where a drive from the cities they purported to be, with little time left in the city to experience the port and local culture and flavor.

Our cabin was a bit worn. The ceiling trim was scrapped down to bare wood in several places, the seems of the walls had plastic wrap coming out of them and the shower head was not working when we arrived.

The ships layout was very disjointed. Somewhat of a maze to get to the main dining room.
John CC’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Regal Princess price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

Port & Shore Excursion Reviews