BEWARE!!!!
My Wife and I went on the Vesteralen I'm not sure if spelling correct but it doesn't matter
it was the worst holiday we have had in our lives and couldn't wait to get of the boat
The officers on board were rude and not customer focused
The accommodation was two bunk beds in a room that could hardly fit two people in it
I had to sleep on the floor as the top bunk made me ...
Classic ship on iconic route - what could be better? A lot, as it turns out: The route does not offer much fjord experience, mostly you trundle coast-wise behind the outlying islands. Most places the time in port is too short for sightseeing. Once in open seas, this little ships rocks. And rolls. Keep your seasickness pills handy. The company has a museum at its place of origin. Don't expect to ...
The MS Lofoten crew were brilliantly friendly and helpful and several passengers were so fond of the ship and crew that they were on a repeat voyage. Unfortunately, I was not to become so endeared to the ship.
MS Lofoten is a 55 year old Ferry. It was designed as a Ferry. It was built as a Ferry. It is operated as a Ferry. Many people (and cargo) use it as a Ferry. It is not a “cruise” ship. ...
I travelled to see the Northern Lights.
In the 12 days aboard the ship our room was never vacuumed, the bed’s were made once and the sheets on the bed never changed.
The food was always lukewarm to cold.
Food leftovers from the previous night were put out for lunch next day and reheated.
No water was available at breakfast.
No coffee or tea was available for dinner.
One slice of ...
Went on this voyage to see the Northern Lights. NO Northern Lights. Hurtigruten advertise a free trip if you do not see them, but you have to have an inside cabin, pay through the nose for your food. A real advertising gimmick and not to be trusted. The ship is ok, but you have to buy everything except for the air you breath. Meals are included and so is the ghastly coffee out of a massive tank. ...
My wife and I chose this cruise (Bergen to Kirkenes, Sept 2018) as there really isn't any other total Coastal cruise. It was suppose to be her dream cruise, as she is of Norwegian heritage. First, the best fjords are in the Bergen area, and do not require a Hurtigruten cruise. You can take a nice fjord day cruise (Sognefjord) as part of the Norway-in-a Nutshell (Oslo to Bergen, Flam train and ...
The travel timings were precise and everything went smoothly.
However all the meals in the restaurant were lukewarm and often ran out without being replenished. The restaurant service was slow and the prices for the wine, beer etc were overpriced. The cheapest bottle of house wine was NOK 500. We priced in local supermarkets at NOK 124. Considering that Hurtigruten would purchase this at a ...
This cruise was booked by friends, thus I would not have chosen it. Staff was rude, cabin was changed three times, food was the same for 12 days and nights, and hot, congested public spaces were horrendous. No entertainment or stimulation, so it felt like a prison sentence. Highly disappointed, plus received no feedback from the cruise line after contacting management. Don’t waste your ...
Always wanted to visit the fjords in Norway and go up to Kirkenes. I paid almost $5000USD and I informed them I was a vegetarian when I booked the trip. Despite having paid a huge amount of money and having paid for a full board, as a vegetarian I pretty much starved on this cruise. They didn't even bother to make any attempt to cook anything remotely decent as vegetarian food for a res. E roved ...
We actually didn't sail on that date as we didn't sail at all and I wanted to share my experience of the customer service you should expect when your cruise gets cancelled by Hurtigruten.
My mother was informed of the cancellation when she was about to board the plane to Norway. Not only she spent the whole time crying and worrying, but no alternative was provided. The refund didn't come ...