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19 Disney Transatlantic Cruise Reviews

This was our 22nd Disney Cruise. We have been on all the ships but the Magic is still the most magical. We were on the transatlantic cruise that left Dover on Sept 9 and arrived in NY on Sept 20. We had four days at sea to cross the ... Read More
This was our 22nd Disney Cruise. We have been on all the ships but the Magic is still the most magical. We were on the transatlantic cruise that left Dover on Sept 9 and arrived in NY on Sept 20. We had four days at sea to cross the Atlantic. The staff, entertainment, food was all top notch. There was lots to do during the day when at sea. Cooking class, cocktail tasting, movies, workshops with a Disney executive, q and a session with Broadway stars, character breakfast, frozen character meets, princess gathering, characters everywhere, the lists go on and on. We had the second seating which means dinner was st 830. Fine with us. Our servers were Bianca from South Africa and MerthA from Indonesia. Lovely hardworking. We were very pleased. We had dinner In the main dining room every night except for one dinner at Palo. We always love Palo! I could eat nothing but their antipasto and be fine. The new Rapunzel dining experience was terrific. Great singing and music and character interaction. We stopped in Portland England and took excursion to Salisbury cathedral. It was excellent. And in Cork Ireland to see Blarney Castle. When we got across to Canada we had two stops in Nova Scotia snd one in New Brunswick. Tours we took were good and the weather wAs perfect. In fact the entire crossing was very good. Mainly sunny although chilly. But there were lots of swimmers because the adult pool was quite warm. We brought our disabled adult daughter and her best friend. And they had the usual great time tracking characters and watching movies. We came into NY about 5 am. We like hundreds others got up to see the statute of liberty. Another magical moment. . We were in an ocean view on 6, 6010. Perfect for us. Close to elevator. Read Less
Sail Date September 2018
I realy enjoyed the cruise We had a problem with the information on the visa and we were forced to desembark in azores and rembark in amsterdam We were a party oh 5 and that cost us a lot of extra money But everything else was ... Read More
I realy enjoyed the cruise We had a problem with the information on the visa and we were forced to desembark in azores and rembark in amsterdam We were a party oh 5 and that cost us a lot of extra money But everything else was realy great Excelent food Great entertinment for the kids Loved thr attention of our waiters aaron he was so special Ask for him if you can The pirate night is very amazing m i would encourage not to eat much becouse the buffet at 11 pm looked amazing but i was full amd could not eat Movies were great, we had the premiere of pirates of the caribean and that was very nice. Also amazing were all the movies in 3d Finally my son was happy , my wife was happy and i alao had a great time , i will surely go back again . Read Less
Sail Date May 2017
We expected a lot from Disney and were not disappointed. Staff are excellent, and go out of their way to make sure everyone is having the best experience possible. The food was very good, and having the servers join us in the different ... Read More
We expected a lot from Disney and were not disappointed. Staff are excellent, and go out of their way to make sure everyone is having the best experience possible. The food was very good, and having the servers join us in the different restaurants meant that we never needed to explain our preferences again after the first night. Breakfast and lunch were okay, but not in the same league as dinner. The adult to child ratio on the transatlantic is definitely not typical of most Disney cruises. I was told we had just over 2000 guests, of which 300 were children. The kids clubs and pools were never crowded… But the adult pool area was packed! It also meant short lines to meet characters or ride the water slides. I had been concerned that we would be bored with nine days at sea, but that was not the case! There were lots of things to do, but with having the luxury of time, the pressure to fill our day in order to try it all was eliminated. We were blessed with amazing weather and calm seas. Every port was safe and completely doable on your own. All, in all, it was a fantastic vacation and I highly recommend it to all. The kids had a great time, the adults had a great time, we enjoyed doing things together, and we enjoyed doing things on our own. Yes, Disney costs more, but we felt like we got what we paid for. Read Less
Sail Date May 2017
Disney World is known by creating magic and by providing customer service that is by far the best in the world, thinking of exceeding that, it is impossible but there is one place that tops it by 1000 times. On September 28th we (my hubby, ... Read More
Disney World is known by creating magic and by providing customer service that is by far the best in the world, thinking of exceeding that, it is impossible but there is one place that tops it by 1000 times. On September 28th we (my hubby, 7 year old and me) came back from the most magical vacation ever, the Disney Magic Transatlantic cruise. The accommodations are fabulous, the ship is gorgeous, the food splendid, the only down side this time around was the itinerary as it was very cold through almost the entire voyage BUT what makes this cruise so special it’s the people that work there… We have done this itinerary for the 3rd time ONLY to see a very special friend, Jasna Raicevic (Our Assistant Server). Some might wonder why but she is that special, she has more pixie dust than anyone we have ever met. She not only has the highest level of customer service but she is genuine, kind and simply amazing, once we met her 4 years ago, all of our Disney cruise vacations have been scheduled around her schedule, we love to get her wonderful & positive energy even if it is only for 10-11 days. Although Jasna always makes our vacation unforgettable and yes we will continue to book vacations so we get a chance to see her again, this time there were a lot of other individuals that made this trip more magical than it has ever been. Raphael Khumalo (Our Server) & Wira Wirajaya (Our Head Server) & of course Jasna!, wonderful team always kind, thoughtful and eager to make sure that all of our dining experiences were fabulous, every so often we got special surprised meal in addition to what we were ordering, specialties that were very authentic and delicious, we couldn’t ask for a better team! Just be careful because they do make all your wishes come true, so make sure you are not just hungry but super hungry. Mila (Guest Services) - is a beautiful person inside and out, she is the most perfect Guest Service individual that we have ever encounter, when we had an issue with our Disney Visa (we were supposed to get a credit for paying our cruise with our Disney Visa but apparently doesn’t apply if you book your next cruise on board), she managed to deliver this message kindly and apologetic as if it was her fault, which obviously it wasn’t. Every time we saw her she remembered us and was always kind and sweet to, she even delivered generous treat for us which made our voyage even more special. Paulina, Jade, Etson, Liz and Sol (Kids Club) – Not sure how we can categorize this group but they are a blessing to every parent cruising, cruising wouldn’t be magical without them. We have encounter many kids counsellors and kids care takers but there are none that come close to the level of greatness these individuals have. I wish I could clone them, Jaden still remembers them all with love and kindness. Alberto (Hotel Director- Officer) surprisingly he always remembers us and makes us feel welcome, we are grateful for his kindness and the outstanding job that he does but I do blame him for all the weight we gained during this voyage. Nor sure how Disney recruits these individual but they are all stars and we are so grateful because they not only made our vacation unforgettable & magical but they are the reason, we will never cruise with anyone else than the Disney Cruise. Read Less
Sail Date September 2016
OK, this was my 18th Cruise with Disney, I have tried others, but really prefer the family atmosphere on disney ships. I had low expectations of the ports of call (Boston, Sydney - Canada - Dublin and Liverpool) but I love a long ... Read More
OK, this was my 18th Cruise with Disney, I have tried others, but really prefer the family atmosphere on disney ships. I had low expectations of the ports of call (Boston, Sydney - Canada - Dublin and Liverpool) but I love a long cruise and have done two previous transatlantic cruises with Disney, and looked forward to the entertainment and service. This route took us north, but not north enough to hit anything interesting (like an ice burg) just north enough to be cold and boring... the highlight of the cruise was the fabulously bad seas we encountered, it must have cost Disney a fortune in fuel oil, battling northern seas, just to make so many passengers that bored, cold and sea-sick.(Whoever planned this one needs a severe talking to.) Briefly on the ports of call - Boston: loved the city, would like an extended visit. Sydney: as far away from Sydney Australia as it is possible to get both physically and emotionally. What a sad dreary place, why on earth did Disney choose to stop here ??? Is the fuel oil cheap? Dublin: Well unless your expecting some kind of euphoric moment of bliss from visiting an ancestral home town, it is not at the top of my list of British Isles' towns to re-visit. We did take a walking tour, but left thankful that the English do not rant about the Germans and WW2 as much as the Irish appeared to be fanatically obsessed about their hatred of the English. Liverpool: Just for the Beetles fanatics - But the town's people make a huge effort as we departed. Quite magical. The ship was generally in fine shape for a 15 year old ship. The state rooms were also in very good condition. (We moved half-way through the first night from the 2nd floor to the 5th floor due to engine noise - unless you can sleep in an engine room, never book below deck 5.) Food : The three main restaurant's food was better than usual, which was a real surprise - “usual” being acceptable. Carioca's in particular, (a restaurant we usually avoid) was the best on this trip - the steaks were truly superb. Animators Palate - the shows are wonderful, and took your mind off the cold mains, and mind numbingly boring desserts - all that attention to detail, and no flavour. I would love Disney to put calorie counts on their menus, like all cruise lines they appear to be determined to rely on copious amounts of sugar, salt and fat in every dish. The 'Healthy Options' are quite simply cooked with no flavour at all... Boring beyond belief. Are herbs and spices barred in cruise line kitchens ? Palos : The service was loverly as usual, and there are finally some changes to the menu - unfortunately not enough changes for regular customers to be guaranteed a new dish to enjoy, just more chance of missing an old one that has being removed. The pool deck ‘fast food’ outlets. Beyond unimaginative & boring… Avoid the Pizza’s at all costs, they are dreadful. It is so odd to see that much effort put into making something so bad, when with the same effort they could actually be good. (Topsiders) Cabanas - Some sincerely brilliant roast joints, carved to order every day. Occasionally fresh veg as well, but not always potatoes. Potatoes always had to have something added to them, like processed ‘orange' cheese. Never saw roast potatoes, or steamed new potatoes, they could have been there but the organisation of the stations can be confusing. The rest of the warm buffet for lunch was generally ’try it once’ - its amazing how much food is wasted by passengers in their restaurant. The waste alone should be telling Disney something. BREAKFAST at Cabanas - we stuck to the plentiful buffet of cold offerings, as the hot food would have been sent back at Dennies - FAT, FAT, SALT, FAT & more SALT. Bacon, sausages, potatoes, eggs, all soaking in cold fat. I know I am ‘going on’ bit I have complained about the ‘hot’ breakfast food for over 10 years, but I think someone somewhere must like it - or they just do not give a damn. All the staff were as wonderful as you come to expect on a Disney Ship. With two weeks on board, it gave us time to really get to know the staff and make friends. The shop staff were such good fun on this cruise. The entertainment : Summary : from boring & repetitive, to fabulous. The entertainment takes three forms, Musical shows, visiting artists, cruise staff tours and quizzes, and ‘live’ singers / musicians. To put the entertainment on this trip into perspective - Disney prides itself on the level of repeat customers, and most people on this cruise were just that - this was a 14 day cruise with 8/9 days at sea - bad weather was probably expected given the route and time of year. So, here is what Disney provided for daytime activities - quizzes, LOTS of quizzes, one after another, same questions as on previous cruises, previous days and sometimes, the same questions as in the previous quiz, in a another room, just 1 hour earlier. We occasionally took part just make up the numbers to 4 people entering and saving the cruise staff from embarrassment. As for decorating paper hats… Paper folding… The ship was full of adults, not 10 year olds. Talks ‘art of the theme park’ ’10 innovations of the theme park’ the 'art on the ship' etc.. etc.. etc… great for first time visitors, but the same talks as on previous 6 /7 /8 years … ? and repeated 3-4 times a week ? This was a 14 day cruise not a 3-4 day cruise. O’Gills Pub - served up the the same act - a somber woeful Irish traditional music band EVERY NIGHT for over a week ! ARGH ! They were fabulous the first hour… But night after night…. after night…. The visiting acts went from superb (disney Broadway stars) to poor, well possibly rubbish - or is it ‘Trash’ - the Beatles band 'were a little tragic’, and I am quoting a beetles fan on a pilgrimage to Liverpool. (I have only seen P&O stoop so low as to go for lookalikes, but their ’Tom jones’ tribute was actually good.) - none of the visiting acts were allowed to do an extended show in the theatre, as it ‘wasn’t available’ and only did the 30-40 minutes in the night club, which on a transatlantic cruise of mainly adults, it was just not big enough for the passengers who wanted some late night entertainment, after another boring day of quizzes and bad seas. The musical shows in The Walt Disney Theatre (I never want to here 'Broadway Style show' again...) were very good - especially the re-vamped ‘Twice Charmed’. ‘Dreams' was re-vamped a while ago, and I have seen it performed superbly, this cast were simply terrible, the appeared to be petrified. There were no back stage tours, or anything interesting relating to the ship or its workings, something regular customers are very interested in. All in all, some glimpses of Disney excellence - swamped by repetitive mediocrity - reminded me of the food offerings. The cinema : has superb sound & picture, and unlike other cruise lines its purpose built - I love it - but it was oversubscribed for the most popular screenings, there was a total lack of flexibility on changing planned screenings due to demand. It was almost as it the cinema was seen as an un-important part of the entertainment offering that no-one felt with. We only attended one movie screening in the Walt Disney Theatre, which appeared to have a rip right in the middle of the screen, which is really distracting when watching a 3D movie. . Fathoms (the night club) was rescued from the possible dreariness of quizzes / quiz shows- by one of the most entertaining Hostess I have ever seen on a disney ship. Well done & thank you. Shore excursions - nothing interesting - expensive waling tours, or hours on a coach... But with this itinerary, it was to be expected. I have one more cruise booked with Disney from Barcelona, but after that I will be taking a break and spending my money elsewhere. PS Disney have introduced a limited alcohol policy on board, (2 bottles of wind at each port of call per passenger) I don't take alcohol on board, but was treated like a criminal every time I boarded- If disney want to be a 'first class' cruise line, in-line with their ever increasing prices, they should go all-inclusive' and not treat passengers like Carnival customers. They can not have it both ways. Read Less
Sail Date May 2016
To start, I have cruised DCL before and it was excellent. I have been to WDW yearly since I could afford it and I will continue to do so, I have never experienced any issues at WDW and the service and experience has always been faultless. ... Read More
To start, I have cruised DCL before and it was excellent. I have been to WDW yearly since I could afford it and I will continue to do so, I have never experienced any issues at WDW and the service and experience has always been faultless. It is with regret when I say the same cannot be afforded to DCL. It is even more so, in the response to my complaints that I felt even more let down and disregarded as a customer, to the point that I will never sail DCL again. To summarise, we had a rough crossing - no fault of staff whatsoever. There is nothing that can be done to help this, I understand that. The concern I had above all else was the lack of communication of this weather from the bridge, to staff, and finally to guests. There was a point in our crossing, a particularly rough night, a lot of passengers were sick and scared - not a single member of staff crew had had any communication from the bridge. They would literally say 'I don't know, they aren't telling us anything'. They did not know what was happening nor could they tell us what to expect. Weather is unpredictable, I get that but this to me was a real concern - it made me feel like there was something being kept from guests, as well as staff about the safety of the crossing. This may not have been the case but communication was incredibly poor and in turn made me lose faith in DCL as a safe vacation option. In reporting this back I have had zero explanation from DCL, not even an understanding of my concern I have simply been told 'We can't help the weather' -completely misunderstanding my complaint entirely and basically told to go away, we aren't going to do anything further about this. Safety of my family is my main concern when travelling and for this reason alone I will never sail DCL again. This cruise was a stark contrast to the quality of service experienced in both WDW and our previous DCL cruise, including food quality, staff competence and attentiveness. Of course, there were exceptions and we did meet some excellent staff, but this was greatly overshadowed by the disappointing service in other areas - again a concern which was never addressed. This was our honeymoon cruise with a 1 year old baby - understandably this type of gesture is never guaranteed but our honeymoon was never recognised by any staff and we did not receive any of the Disney 'magic' I had experienced so much of in WDW such as badges, congratulations etc. We got married at WDW just prior to the cruise and the contrast was such a bump back down to earth, we had hoped for the opposite after getting married! As I said there were positives, but the safety of my family cannot be something I ignore and the response I received from DCL to my concerns was quite frankly shocking and a customer service response I have never, ever encountered before - my concerns were literally ignored, or changed into something I had not actually said, misunderstood and trivialised - not that I have had to complain often!! So sorry DCL, I will be choosing RCL next time. Read Less
Sail Date May 2016
In a nutshell: It was awesome. On a scale of 1-100, I'd give it a 97. The cruise had high expectations -- we were dipping into savings and pulling the kids (7 and 5 years old) out of school as we felt this kind of length of cruise ... Read More
In a nutshell: It was awesome. On a scale of 1-100, I'd give it a 97. The cruise had high expectations -- we were dipping into savings and pulling the kids (7 and 5 years old) out of school as we felt this kind of length of cruise and ports it was visiting was probably a once-in-a-blue-moon opportunity on Disney (and it appears to be so. The 2016 EBTA isn't as great as itinerary, IMO) . We've cruised a little before -- this was our 13th cruise in the last 10 years and third Disney Cruise (Wonder and Fantasy) so we knew kind of what to expect and were thus VERY eager to do this. They didn't disappoint. Embarkation in Port Canaveral was a breeze -- we were a bit later getting there so it wasn't crowded in the port and we were on the ship in moments after registering the kids at the kids club. One tip here -- we took a private shuttle service to the port from a Disney World hotel (ExecutiveVIPLimo Service -- 2nd time we've used them; they're awesome! And same price as Disney) and they allowed us to stop at a grocery store near the port to stock up on booze/water -- you can buy a case of bottled water, and then just stick a luggage cabin tag on it and it'll be delivered to your room with your luggage and you don't have to lug it onto the ship! FOOD: Simply put, the dining experience was perfect. Our wait staff was off the charts amazing and the best pair we've ever had on any of our cruises, even the prior Disney cruises. Some days the kids were a bit sleepy but the staff could always perk them up. Our youngest is super picky and relegates herself to plain spaghetti or cheese pizza - and she wasn't a fan of the pizza on board (yes our daughter was the first person in nautical history to go hungry on a cruise ship). But she did like the pasta and by Day 3, the staff would have the special-order spaghetti there as soon as we arrived. My wife is a big fan of escargot, and when she ordered 2 on Day 3 in Lumiere's, the wait staff took note. And then on about 5-6 more nights through the cruise, they would surprise her with a special escargot order. With 15 dinners, they were trying out new menu items and there was a spicy pasta/shrimp dish that was actually my second-favorite dinner on the entire cruise! No 1?..... The main event for me on any cruise is lobster. This cruise had *2* lobster nights, and we're not talking tiny lobsters. These are big 'uns. Awesome. We love the rotating restaurants, especially when you get each one for 5 nights. We got the Sorcerer Mickey Show and the "draw your own character" night in Animator's Palate. I loved the food up top on the pool deck. Cabanas could use a little more variety for lunch -- yes, it's a buffet so there was a lot there but sometimes it was a lot of food in the similar realm, like one lunch will feature maybe Asian theme; the next day would be Middle Eastern theme, etc. , instead of spreading across food types. But minor stuff here. No complaints. We ate at Pete's Boiler Bites quite often as we spend a lot of time near the pool and that was great. And the all you can drink soda/coffee is *so* useful. Room service was great too. POOL/DECK: The kids loved the pool deck and spent equal times on the water slide, the kiddie pool/water spray area and the main pool and hot tubs. I LOVE the movies they play on the Funnel Vision and for me, this is my favorite thing to do on the cruise -- sit in/by/around the pool with a soft serve ice cream watching movies as the kids swim. We did that for hours on some of the at sea days. Perfection for vacation. Our 7 year old was the only one to brave the Aqua Dunk and she only did it once, but we all went on the big yellow slide multiple times. Youngest kid went on it like 60 times. *Bonus*-- Disney now has full time lifeguards in all pools when the pool is open -- even the kiddie pool. Sometimes they're quite lonely, especially when we got into the far northern reaches of our trip and it's 50 degrees and raining and no one's on deck except the lifeguards, but they were super friendly. But it was great peace of mind to have them there. Also cool: Disney now supplies dozens of life vests for the kids -- a huge help for my 5yo daughter who can sorta swim but can't touch in the 4 ft big pool. This gave her the freedom to swim around and not be so tied to the side. Also cool -- they gradually warmed the pools as the weather got colder. So the pool was refreshingly cool in the first few days when it's in the 80s/90s off the East Coast, and then warmed the water temps into the 80s when the outside temp dropped into the 50s and 60s. So the pool was useable in the chilly north, especially for us hearty northernerns who are used to swimming in chilly weather in the summer (we're from Seattle.) ENTERTAINMENT: We don't do the main shows that much -- we're second seating and not usually ready to be done with our day by 6:45. But we did see about 4 of the shows, including the biggies, and they were well worth the time, especially the Disney Dreams one. Having first run movies is great too -- got to see the new Avengers movie and as per Disney tradition, if a Disney movie premiers on your cruise, you'll get to see it on the ship. We got to see Tomorrowland the day it debuted even though we were 2 days from Halifax. We were also lucky that we got both Pirate night AND the Frozen "Freeze the Night Away" deck party. That wasn't supposed to debut until the cruise after ours (the first cruise from Copenhagen) BUT! We had an edited itinerary -- days before we left, they decided there was too much sea ice off Newfoundland. So gone were the ports of St. John and Iceland (aaah!) but was replaced with Halifax (better than St John IMO) and Stavanger, Norway. We've been to Iceland before and it was a short port anyway (7:30-1:45) limiting our options, but had never been to Norway so I was actually excited to get the second Norway port, but a lot of people were super bummed for missing Iceland. So I think they moved up the Frozen stuff to make up for it, especially since we were now going to 2 Norway ports. So they were rehearsing the show several nights on deck around midnight (They let you watch as long as you didn't take pics), then we actually got the show on Stavanger night!! Plus they brought out all the Frozen merchandise in the stores, so it was a big hit and we were so excited we got to do the Frozen experiences that we were originally bummed we were going to be one cruise too early. They had the Elsa/Anna/Olaf characters and Marvel characters on board (Capt America, Thor, Spiderman) but you had to get free tickets to get a set time/date to do so -- sorta kinda like a Fast Pass at Disneyland/World (So be sure to check the Navigator on Day 1 and get these tickets early at Guest Services to be able to choose the time/date you want. If you miss it, they'll still have tickets, just more limited choices on times) but it was nice that this way they could crowd control and limit the number of people there at any given time because if Anna and Elsa were just out in the atrium, there would be 1,000 kids there and the line would be an hour. The character breakfast also needed a free reservation ticket. And of course, the traditional Disney characters are there along with 3 princesses (Belle, Tiana, and Cinderella on this cruise). No Snow White/Aurora but guessing they only had so many royal cabins on board for them to all live J KIDS CLUB: As always, Disney does the kids club right, and is the way to take kids on the cruise and then have enough alone time as well. This is where DCL totally blows away the other cruise lines, as you'd expect. Our oldest would come back beaming with the characters she got to have time with in the club and the activities they had for them were fantastic. We needed to find a folder to bring home all the amazing art stuff both kids did. And oldest was always watching the clock at dinner rushing to be done by 9:30 so she could do the Dine and Play option where the kids club staff come pick up your kids from dinner. PORTS: We do ports ourselves and don’t use the Di$ney Port Adventure$ because… good grief they're spendy! New York was amazing. We docked right next to the Intrepid museum around 49th and 12th -- about a mile walk to Times Square. That's what we did, and then took the subway as needed from there. Went all over, and great experience for the kids. Halifax: we walked along the waterfront, there's a little playground in town, and then we went to the Children's Discovery Museum and… Starbucks and Menchies (Kids needed some connection to home) Stavanger: Just walked around town, did some shopping. Their Starbucks had their grand opening that day, so exciting to be among the first there! (I see that eyeroll… Remember- Seattle family!) Oslo: We did an Oslo fjord tour via Costco instead of through Disney and paid 25% the price. Disney wanted $400 for 4 for a 3 hour Fjord tour. We spent about $110 for a 2 hour tour. And, the weather was pretty crummy this day with steady rains/fog in the upper 40s so it wasn't the best day to be on the water. Copenhagen: Our favorite port. Such an amazing city. The cruise schedule was great in that Disney gave us a full day here and didn't kick us off the ship till the next morning, so we had the luxury of visiting Copenhagen with no time worries. We took one of the hop on-hop off buses that also included the harbor/canal tour. It takes about 1 hr 20 mins for the bus loop and the canal tour with no stops is an hour. Also, book this in town -- don't buy on the pier or ahead of time, you might be able to get a deal as there's a few competing companies. The free cruise shuttle dropped us off right across from the train station next to Tivoli and our bus sales guy gave us our kids free when it should have been about $30 each. There is TONS to explore in this town. If you are going to a Europe cruise that starts or ends here, be sure to book an extra day or two to explore. Just remember: Food is SUPER expensive (relative to U.S.) in Norway and Copenhagen. Hamburger in Stavanger restaurant was about $31 US; personal pizza was over $20. A Big Mac Value meal (no we didn't order one, but I went into a McDonalds for price research) was about $12 US; a medium coke was just over $5. (On the Olso fjord tour, a *can* of coke was $5.90). Starbucks latte in Stavanger? Just under $7. Fill up on breakfast before going ashore! DEBARK: Only complaint here is it took a looooong while to get a Disney bus to Copenhagen Airport. We were off the ship toward the later time -- about 9:10, but they only had like 2-3 buses that were driving the 20-25 mins to Copenhagen Airport, then back. So long wait between buses -- the clock said 10:18 when we finally got on the bus, and some of the waiting was outdoors on a very cold, windy Copenhagen day. They need more. We heard horror stories of past cruises from staff members at the port of taxi wait times stretching well over an hour. Bottom line: Don't try to have an early flight on debark day. Luckily our flight wasn't until 2:30 so we were fine. (Copenhagen's Airport is extremely busy, but surprisingly efficient. Despite the packed house, security check line was like 3 minutes) TIME CHANGES: UGH! One thing if you ever do a transatlantic cruise, especially Eastbound, the time changes are a significant factor. We had to go forward 5 hours in 6 days between Halifax and Stavanger, so each night (save 1) we had to move the clocks ahead one hour. It's like Groundhog Day met Daylight Savings Day. And it really does mess you up. Because you eat dinner at 8:30, done around 10, go meet some characters, get kids ready for bed, and it's 11pm. Only now it's midnight. Repeat night 2, and now it's 11pm, only it feels like 10 pm, but wait, now it's midnight. Repeat Night 3 and now it's 11pm only it feels like 9 pm, but wait, it's now midnight! Night 4: It's 11pm, but feels like 8 pm, no wait, now… it's midnight! Some of the nights we weren't going to bed until 1:30-2am because it only *felt* like 10-11 pm. On the other hand, we're sleeping in until 10-11am the next day. Get up, get kids up, shower and… it's noon! Half the day is gone. At least they kept breakfast going with extended hours on the clock-change days. Far and away the hardest part of the cruise. In that sense, going westbound transatlantic is better -- there you're gaining an extra hour each day! But I'd do eastbound again in a heartbeat on Disney. Thanks for making the trip so memorable! Can't wait for our next adventure! Read Less
Sail Date May 2015
Our transatlantic cruise was the trip of a lifetime. I did not expect to enjoy every minute so much because I had anticipated a tedious, boring voyage. So happy to be proved wrong! If there is a lecturer on board advising what to see and ... Read More
Our transatlantic cruise was the trip of a lifetime. I did not expect to enjoy every minute so much because I had anticipated a tedious, boring voyage. So happy to be proved wrong! If there is a lecturer on board advising what to see and do in each port and giving information about the science of the sea - GO! Professor Chuck was absolutely fascinating on our cruise. We learned about the depths of the sea and the fun of the shore. Great combination. Skip the lecture on where to shop - you will be guided to very expensive shopping. Just enjoy your time on shore and buy where the locals shop. Some tips for the cruise: Go to the dollar store and buy: * some light up necklaces - the kids will love them on pirate night. * night lights for the rooms.Beats leaving the bathroom light AND the fan on all night * autograph books for the little girls - characters were everywhere and they gladly signed * beverage mugs with handles for carrying drinks around (the one I bought at Castaway Cay cost me $19.95) * foam rubber swords - they were fun on Pirate Night and I left them with our room steward when we left; I didn't mind leaving a $1 sword behind. Security will not let the hard plastic swords on board but the foam ones went right through packed in my suitcase * pirate bandanas. They are enough for a costume but you might want to add eye patches and earrings and make-up. The tiny triangle bandanas they gave us on the ship were so tiny they would only fit a child or my wrist. * BIG magnets for your door. You can personalize your doors and it helps your family find your room. Our blank door looked very lonely among the many colorfully decorated doors You can take your own bottled water on board (which I did, just dropped the 24 bottles off with my luggage). On board, the cost is $7.19 for 12 bottles. You can take your own liquor and wine on board (which I did). Your room attendant will provide ice and glasses if you ask. We even carried our drinks to dinner. The waiters removed the glasses when they were empty but our cabin attendant brought us more. All non-alcoholic beverages are free on board 24-7. Take your own pillow if you are picky; the pillows were just OK. There is a refrigerator in your room that is roomy; we stored fresh fruit and juice for a morning snack before we headed off for breakfast. The kids on board LOVED the kids activities and the parents raved about them. sign the kids up and drop them off from the very first minute. Ask your room attendant for extra post cards and have them all written and addressed so you can mail them from Castaway Cay. It's a nice memory when they arrive home in the mail. Stop in at the post office as soon as you get off the ship. The post office closes long before you're ready to leave and you'll want the Bahamas post mark. If you miss the post office, you can go to Guest Services but they won't mail them until the next time the ship stops at Castaway Cay which could be another week. Go to Target and buy inexpensive snorkeling equipment. I bought mine for $19.99 (the "junior" set) and it worked as well as the high priced stuff. To rent the equipment costs about $50+. The older kids will definitely want to snorkel at castaway cay and see all the hidden disney stuff under water. They don't need a guide, just swim on out there and look. And now I have snorkeling equipment to use far into the future. Formal night was almost barely formal night. Lots of women showed up in pants and silk blouses. Some men did not wear a suit let alone a tux. Sign up at Guest Services to tour the galley. It's a great tour and fills almost immediately. Also sign up for the ship tour. Fascinating. Both are not advertised but if you ask at Guest Services, they are available. If there is more than one adult in your room, ask your cabin attendant for multiple copies of each day's schedule. We liked to keep our schedule with us and circle what we wanted to attend which was almost never the same thing as the other roomie. Separate schedules were a must. the wave phones provided in each room were a big disappointment. they were all set to vibrate so you had to have them with you at all times on your body. The clip was broken on ours and we could not attach it to our pocket. I did not see anyone using them. Download the Disney navigator for your trip before you leave. All the events of the day will show up on your smart phone. There is a washer and dryer on board with a load of wash costing just $1.00 and dry $1.00. Inexpensive detergent and softener is available in a machine. There was also an offer to wash and dry everything that would fit in a huge bag for $30. Hard to pass that up! The laundry room had a campground atmosphere with people jostling for machines and dragging your stuff out of the washer or dryer if you weren't there; they left it in piles on a laundry table. All friendly but they meant business! One of the highlights of the trip was watching the harbor pilot jump on and off the ship from the pilot boat. It's worth getting up early to see it. Speaking of which, we could not for the life of us figure out the alarm clock in our cabin. take your own alarm clock or use your smart phone. Read Less
Sail Date May 2014
Things started to go wrong from the minute we boarded. Greeted in the Centrum and directed to the Caballeros dining room for lunch. We were shown to a table with a view and were served by a very pleasant young man. The buffet style lunch ... Read More
Things started to go wrong from the minute we boarded. Greeted in the Centrum and directed to the Caballeros dining room for lunch. We were shown to a table with a view and were served by a very pleasant young man. The buffet style lunch was excellent plenty of choice and nicely prepared. We decided that we would save some time and asked our server to arrange a wine package for us, which he promptly did and we signed and paid. The rotational dining was the first downside. We arrived at the designated time and restaurant, Caballeros again, and were seated in a corner, seemed like the naughty children's area. Adjacent to a group of loud Red necks. We asked to be moved immediately and were accommodated. Once settled we asked for our wine! Our server queried where we had made the purchase and immediately informed us that he would cancel the original and re order so that he could claim the commission or gratuity for the wine package? We thought this strange. But did alert us to the way Disney seem to operate their staff systems, money orientated. We were Mid ships and the elevator system and size on this ship is an absolute joke. Three broad beamed ladies and a stroller and it wait for the next one. Being four abreast meant that you had to be alert. If your standing on the Port and one of the elevators arrives on the stbd side by the time you have made it across to the elevator and providing its not fully loaded you have probably missed it. We called it the Disney dash. Being oldies 65 plus we were not really interested in the hoop de hoop that seemed to be the basis of the whole ship. Preferring to spend time in the Quiet Cove area with a book or just sunning ourselves. Unfortunately the tranquillity was spoilt on one day when somebody in charge had given permission for a Bar Crawl which was attended it seemed by loud mouthed beer swilling, people mostly it transpired were domicile in New York. We have travelled on this ship once before doing the Westbound leg and the shows and the entertainment it appeared had not changed. Except for Maleficent (which lost its sound at a crucial point of the film) Disney should try to avoid using pirate copies. LOL Customer Relations were next to useless when it came to solving any issues. We endured noises as if somebody was banging a heavy implement against the hull.WE reported this on 11 occasions. We were offered recompense but did not consider the amount offered to be enough. They even tried to temp us with a 20% discount off our next cruise. Thats 5% more than you can get for booking a cruise on board. It was also mentioned that "they", They being shore office may offer a free cruise. We told the young lady that we would not accept that either.We are old but not stupid. Overall the experience was very disappointing and we have vowed to never travel with Disney again. Read Less
Sail Date May 2014
This was my second TA on the Disney Magic. First time in 2011. The ship refurbishment was a big improvement. Pluses: Embarkation smooth, The new buffet at the back. The food at lunch: great shrimp , roasts, salads etc. The service. The ... Read More
This was my second TA on the Disney Magic. First time in 2011. The ship refurbishment was a big improvement. Pluses: Embarkation smooth, The new buffet at the back. The food at lunch: great shrimp , roasts, salads etc. The service. The maitre d in the dining room. Movies all day. the promenade deck. The entertainment. the adult pool.Castaway cay. Alcohol policy. Free sodas. Fabulous weather and seas. great cooking demonstrations. The negatives: The desserts at diner. the screaming kids (sometimes at diner) the adult entertainment after 10. Poor visibility of the star shower. Breakfast, no good brown bread or brown muffins. Spa poor. Compared to 2011. I liked the entertainers better in 2011. Less kids in 2011. Better ship in 2014. Read Less
Sail Date May 2014
About me: Frequent cruiser in my 40s, traveling with a group of 20, first time on Disney (RC and Carnival in past), love to dance. Not a Disney fan in general. Was worried about boredom on 12 day Transatlantic. Most of group in early 20s. ... Read More
About me: Frequent cruiser in my 40s, traveling with a group of 20, first time on Disney (RC and Carnival in past), love to dance. Not a Disney fan in general. Was worried about boredom on 12 day Transatlantic. Most of group in early 20s. 3 teens. Before I give a general review, let me tell you about the end of our Disney cruise. Docked in Barcelona. One in party had quick flight to US. Rest of party going on excursion to Montserrat. Collected bags. All there except one giant bag belonging to person with flight out now. Searched with Disney help for about half an hour. Finally, excursion to Montserrat cannot wait any longer. Disney staff reassuring. We will take care of your friend. Go. Lost bag person and one companion stay to continue search. Rest of party leaves for excursion. Disney arranging cab for lost bag person to airport. At last minute, an older male passenger pulls up to debarkation area with bag. He thought it was his mother's and took it by mistake. Lost bag person whisked to airport at no charge by Disney. Makes flight. But Disney goes that extra mile. Friend who chose to stay and help is now not with the excursion to Montserrat. Disney hires a cab who drives up the mountain, radioing to tour bus, to get traveler back with group. Cab ride almost 45 minutes one way. Charge on meter over 100 Euros one way - paid by Disney. So now here is the review. Best embarkation ever. Large group, so a couple of minor issues, but handled well and quickly. Port Canaveral Disney facility very nice. Cabins: Use patch for seasickness so had oceanview midship in the bowels. Deck 2. Cabin lovely, plenty of room for four of us, noticeably larger than Carnival or Royal Caribbean, separate shower and bathroom great. Service from steward perfect. Bags arrived before we had completed tasty lunch in buffet topside. Not a buffet fan in general, but Disney does it well. Rest of party on Decks 6 (oceanview) and 7 (balcony). They also had no complaints over the 12 days about cabins or service. Ship is gorgeous. Food: Dining rooms were visually pleasing. Food always good - new menu daily. Be sure to try the sole on the brunch menu. Generally ate in the dining room with large group assigned to two large tables for dinners. Brunch with small group, open seating. No singing or distractions during meals, except on last day. Free sodas were appreciated. One dinner in Palo's - worth the extra. Palo's was splurge. Wasn't necessary as food was always delicious in regular dining rooms. Had two party members with special dietary restrictions (no chocolate or meat for one; other gluten-free). Dining staff super-attentive to needs. Brought the menu for next day at end of each dinner to guests with restrictions to assure that guest had adequate choices. Wasn't necessary but nice touch. Generally had beverages there toot-sweet after seating. Rarely ate at buffet. Others in group used it for all breakfasts and lunches. No complaints, except that fish was better at dining rooms. Huge buffet, tons of choices. Activities: Plenty of activities for all three of our age groups (40s, 20s, and teens). Teens actually wanted to go to teen program. Rarely saw them except at dinner and excursions. Great dance instruction from Beverly and Curtis - multiple sessions daily. Movies and entertainments in evening more than sufficient for early 20s. Galley tour interesting. Plenty of Disney activities but easy to avoid if one lacked interest. Outside decks quiet after 11 or so. No casino. Less cigarette smell on ship than others. Port excursions: East Madiera tour was incredible, as was Barcelona Montserrat. Highly recommend. Easy Malaga excursion was not up to expectations. Great place, but tour guide not interesting and seemed almost hungover. Complained to Disney and received reasonable partial refund. Castaway Cay was self-guided for us. Summary: If this cruise was offered next year, I would go again and bring a large group. It was incredible. But ship going to Norway and we have no interest. Hope Disney does the same or similar route in future. We will be there.   Read Less
Sail Date May 2014
My wife and I took the Westbound Transatlantic on the Disney Magic. We were in stateroom 8058, a veranda (balcony) room. We have only done one other cruise before, a Princess cruise in 2009, and the Disney Magic Transatlantic cruise was ... Read More
My wife and I took the Westbound Transatlantic on the Disney Magic. We were in stateroom 8058, a veranda (balcony) room. We have only done one other cruise before, a Princess cruise in 2009, and the Disney Magic Transatlantic cruise was superior in almost every respect to the Princess cruise. Disney does this cruising thing very well! Our Magic balcony stateroom was much larger than our Princess balcony stateroom (Disney claims the Magic stateroom was 260 sq ft including the balcony). The Magic cabin was well laid out, with a comfy queen bed, plenty of storage, and plenty of seating. The toilet area was separate from the bathing area, and both had sinks -- a very nice arrangement. I had read some other complaints on this site about noise in other reviews of the Magic, but we had no external noise problems as long as we we kept our balcony doors closed. In fact, we had a German couple in the stateroom next to ours with a child who had a piercing scream (which he sometimes let loose on the balcony), but we could not hear anything from the child -- or any external noise -- once the doors were closed. Our room steward , Ariah, was great, and he kept our room very clean. My wife enjoyed the different towel animal creations left every night in our room at turn-down time. The food was generally excellent. The evening sit-down meals were pretty much always fresh, innovative, and tasty. In fact, I was sort of wondering if they could keep the evening meal quality up over the five straight sea days between our last European island and our first Caribbean island, and they almost did it -- it was not until day nine of the cruise (and consecutive sea day number four) that my wife got a fish entry that was less than stellar. Also, our dinner servers, Pedro and Jason, were top-notch -- quick, and both with an excellent sense of humor. We ate breakfast each morning at the Topsiders buffet. It was pretty much the same stuff there every morning but it was good. We sometimes also ate lunch in the Topsider's buffet, and it was also very good. At other times we had a sit-down a la carte lunch in the Lumiere's Restaurant, and this was also generally good, although we did have some starters (e.g. an onion soup once and a crab claw appetizer on another occasion) that were not up to par. Also, by the last couple of days we had decided to avoid any food that we knew was difficult to keep fresh (like certain kinds of fish and shellfish). Palo, the specialty restaurant, was also quite good. In hindsight, though, maybe I would not have eaten here, since the regular dining room food was so good. The live entertainment on the Magic was of extremely high quality. I don't recall all the live entertainment on our previous Princess cruise, but from what I do recall the Disney stuff was better than the Princess stuff, both in quality and quantity. Of course, the Magic had a couple of house bands and a couple of house pianists that were very good. And every day of our 14-day Transatlantic sail there was something brand new and very well done, such as a new production show; or new dancers (e.g., flamenco); or a new comedian, ventriloquist, magician, singer, etc.. Of particular note was John Charles --wow!! What a performer! And We even had Charo perform for us one night (yes, the ancient Charo!! Cuchi! Cuchi!). I did not go see Charo, but other passengers who did said she played flamenco guitar beautifully. I wonder how Disney keeps the live entertainment quality so high, maybe because they can attract entertainers who are interested in making a name within the bigger Disney entertainment conglomerate. My wife and I also took some dance lessons with Willem and Kate. Willem is an outstanding teacher, full of energy and little "stories" that help one master the various dance steps. If there was an entertainment weakness on the Magic, it was on the educational side. The only lecturer on the historical and cultural aspects of our trip was a Dr. Dohlberg. His lectures were enthusiastic and contained bits of interesting info, but he was clearly not an expert in all the various subjects on which he was called up to present. So if you are looking for any sort of lecturing depth on history or culture, you won't find it on the Magic. Another word of warning -- there are multiple activities every day aboard the ship that are based on Disney themes (such as Disney character appearances, Disney trivia, Disney movies, Disney production shows, and Disney animation and music discussions). And there are also a lot of cruisers on the ship who are really into Disney and seem to live and breathe it (and may think you do too). You have to either enjoy these Disney activities and people or, at a minimum, be able to tolerate them. We were pretty much in the latter category. Luckily, our assigned table mates were very subdued Disneyites, and we got along with them quite well! The ship crew and staff are very friendly and helpful. Everywhere you go the crew greets you, and they are constantly cleaning the ship, which sparkles given its age. I was also pleased at how seriously Disney takes sanitation. Every place you go on board that you might be touching a public place there are antiseptic towelettes available. When you enter a food service area, Disney staff are there handing out the towelettes to everyone and encouraging their use. The buffet areas are also set up so as to keep small hands away from the food. And in the public use restrooms Disney has placed signs encouraging guests not only to wash their hands but also, upon exit, to open the door with the paper towel, and they have placed an extra trash receptacle by the exit. Nicely done. Disney allows you to bring liquor on board from your port calls. My wife and I brought wine and liquor on board the Magic with no problem (other cruise lines, like Princess, do not allow you to do this). Also, the Magic had a large 24-hour self-serve beverage station that included free coffee, tea, and soft drinks (we had to pay extra for soft drinks on our Princess cruise). Internet was not free on the Magic. We paid $55 for 100 minutes, although you can pay more and get additional minutes at a lesser cost-per-minute. The ship's Internet connection was slow and occasionally unavailable (but I understand this is an issue on all cruise ships). The Magic has self-service laundry rooms on decks 2, 6, and 7. We used the laundry room on Deck 7, and it had seven washers and seven dryers, a great improvement over the Princess laundry room, which only had two washers and two dryers. Unlike the Princess cruise, we could always find an empty washer in the Magic if we planned to use the facility at off-peak times. Of course, I understand that some cruise ships don't have any self service laundry facilities at all (a horrible thought, according to my wife). Given the time of year (mid September) and the length of the cruise, there were not a lot of children on board the Magic. The ship and its programs seemed designed to handle large numbers of children, but those designs were not tested on our cruise. Also, in fairness, I should note that our Transatlantic cruise on the Magic was only about two-thirds of the Magic's passenger capacity, whereas our previous Princess cruise was probably entirely full and thus there was a greater use of, and strain on, all the Princess ship's facilities. During our trip the Magic seemed pretty stable and did not roll much. But we had nice weather our entire cruise -- the swell was rarely above six feet -- so we did not really experience how the ship would handle in rough weather. Embarkation was relatively smooth, and so was debarkation. OK, debarkation was something of a madhouse, but by staggering the breakfast times, the disorder was kept to a minimum -- and once the lines started moving, the Disney staff kept them moving. Overall, Disney gets very high marks for the Magic. I understand, however, that Disney will not, for the foreseeable future, go back to European cruising, and hence there will be no more Disney Transatlantic cruises (with the exception of the shakedown cruise for the Fantasy in the spring of 2012). Read Less
Sail Date September 2011
My wife and I were on the Disney Magic Westbound Transatlantic cruise in stateroom 7634. This was our eighth cruise and the second with Disney (the other being on the Disney Dream). In most respects the cruise was superb. Our cabin was ... Read More
My wife and I were on the Disney Magic Westbound Transatlantic cruise in stateroom 7634. This was our eighth cruise and the second with Disney (the other being on the Disney Dream). In most respects the cruise was superb. Our cabin was much bigger than on the other non-Disney cruises we've taken. It was well appointed and the bed was very comfortable (a real concern for me because of some back issues). Our steward, Marvin, did an excellent job at keeping the cabin clean and the towel origami animals were so much fun we took a picture of each one. The food was the one area we were disappointed with. In short it was mediocre - compared with the other lines we've sailed with (Celebrity, NCL and Princess) I would rate it last. I loved the rotational dining between the 3 main dining rooms but the soups and sauces were bland, the salads were bitter and the meat sometimes overcooked. On the night we had lobster (all six at our table ordered it) the lobster was so overcooked it was actually tough. It truly seemed to be convention quality food, not restaurant quality. That said, the service we received from Marcellito and Sandor was very good. Sandor's magic tricks were a lot of fun. The food at Topsiders buffet was ok - which is pretty much what you expect from a buffet. We enjoyed lunches at Lumiere's more than at the buffet. The food at Palo's (the specialty restaurant) however, was exceptional. Everything was prepared perfectly and the quality was superb. I need to point out that the food on the Disney Dream was uniformly excellent. Maybe the kitchens on the Magic were in transition or there were problems with the purveyor in Barcelona, in any event it fell far short of what we expected. The entertainment on the Magic was, well, magic. A lot of cruise lines like to talk about Broadway quality stage shows but Disney actually delivered. The "Twice Charmed" and "Dreams" shows were particularly spectacular. The staff did a great job of putting together 14 nights of top notch entertainment - some stage shows, some cabaret acts. Most nights my wife and I went to both the family show and the later adults only shows. We also enjoyed the spa facilities. My wife and I purchased a 7 day pass to the "Tropical Rainforest" relaxation room and enjoyed every minute we spent there. The Spa staff were always helpful and friendly. Embarkation was relatively smooth and debarkation was easy until we waited in line 45 minutes to get the car rental shuttle. All in all the ship was lovely and well maintained, the crew and staff were always friendly and smiling, the weather was beautiful most of the time and the seas were generally calm. Overall our experience on the Magic was terrific. Read Less
Sail Date September 2011
We started our trip with a couple of days pre-cruise in Barcelona, staying at the Renaissance. We've stayed there before and use it for its convenience for cruise transfers, even though it is a little out of the way for the centre of ... Read More
We started our trip with a couple of days pre-cruise in Barcelona, staying at the Renaissance. We've stayed there before and use it for its convenience for cruise transfers, even though it is a little out of the way for the centre of Barcelona. We'd previously cruised on the Magic on a European cruise in 2010 and were pleased to see how much the embarkation process had improved since then. We checked in pretty quickly and then waited in a hold area to board the ship. Although the wait was longer than on other cruise lines, it's worth it for the personalised greeting as you board the ship. After a brief lunch on deck we went to our stateroom, which was extremely spacious, clean and comfortable. We had very little noise in our stateroom. Occasionally you would hear the loungers stacked on the deck above, but little beyond that and it wasn't done in anti-social hours. Our stateroom attendant, Falcon was wonderful and never ceased to thrill us with his attentiveness and caring attitude. The ship was not at capacity this voyage due to the small number of children cruising. As a result the dining rooms were quite empty at mealtimes and it was always easy to get a lounger on sea days. Our dining servers could not have been more fantastic. Big thanks to Inyo and Kristi, as well as Luis Emmanuel our head server who really looked after us, as did the Maitre d' Wira. I have a food allergy and my husband has an illness that means he cannot eat properly and the care and attention our team took in dealing with this was second to none. As is procedure with Disney, we ordered our meals from the menu the night before and they were prepared in a separate area. On the many occasions that we were unable to eat from the menu due to our issues, a fresh and original substitute was proposed and arrived. We've never, ever, received as good dining attention. As this was a less port-intensive cruise than usual, Disney upped the ante in terms of cruise entertainment. In addition to the usual Broadway-style shows with a Disney twist, there were plenty of guest artistes including a flamenco troupe; magician; comedians Albert and Seymour, a hypnotist and vocal group Viva Voce. There was also someone called Charro. Being European I've managed to get through 40+ years without Charro and there were part of her performance that will leave me mentally scarred for the next 40! She was good when she played the guitar though. Additionally there were plenty of rounds of trivia, games, bingo and other entertainment for all ages as well as for different ages. One of our favourite activities was learning about Disney and how to draw from talented Disney artist and historian, Stacia Martin. In terms of retail opportunities on-board, there were fewer sales and less choice than on other, larger lines. Disney has however re-introduced its art auctions that are now run by the company and entirely feature Disney pieces. These are held as silent auctions. DH bought a couple of lovely pieces, however the time was brought forward and some people missed out on pieces that they were after. This was fine where there were no alternative bids as they could buy after the sale, but those in a competitive situation lost out. We had a remarkably calm crossing. We've previously done the EBTA on a different cruise-line and had force 9s for a significant part of the journey. This was so wonderful in comparison. You barely knew the ship was moving. At the mid-point of the Atlantic there was a crossing ceremony by the Goofy pool. Participants had green jelly rubbed into their hair, and then had to swim a length of the pool, get out and touch the Mickey as Neptune/Triton ice statue. At the end, the cruise director Peter, who was an incredibly good sport, tipped a bowl of jelly over his head and went in, uniform whites, shoes and all. Later that day I took a photo of the sea, even the little wavelets had disappeared an all that remained was a very slight swell. Within the ports of call we did a mix of ship's tours and DIY. In Gibraltar we went Dolphin watching (DIY) which was fantastic as we were out as the Ventura left and saw dolphins surfing the bow wave. In Madeira we went on a Disney catamaran trip along the coast and saw pilot whales. In St Maarten we went our separate ways, I went on the Under Two Flags tour and DH went on the RIB boat, we both thoroughly enjoyed ourselves. We've been to Tortola before and went on a trip that was fun. Though with hindsight we should have gone to Virgin Gorda and seen somewhere we've not been to. Castaway Cay involved bike rental, though I've never ridden an American style bike and didn't like the fact it didn't have brakes on the handlebars. All in all the ships tours were fun and good value for money compared to other lines. The final part of our trip was disembarkation. Immigration checks happen on board and were laborious, involving a 40-minute wait. I am hoping that this is purely down to the cruise being Transatlantic and having so many Europeans on board to clear customs. However the worst part was that some vacationers decided not to visit immigration, meaning that nobody could leave the ship. The lines were horrendous and tailed back into the restaurant where we were due to have breakfast. It was near impossible to get into and tempers were frayed. All because of a few people holding up the many. Such a shame. Finally we took the transfer to the airport, which was straightforward. The lines for car hire and taxis were considerably longer. Overall this was a wonderful cruise and great value for money. Initially we were worried about the sea-days and having enough to do, but towards the end we looked forward to land in order to get off the ship for a rest! We would do it again in a heartbeat. Read Less
Sail Date September 2011
This was our 2nd Disney Cruise Line (DCL) cruise and it was great. We were a little anxious at potential rough seas in the middle of the Atlantic, but we had great weather and it was like a millpond all the way. Disney Magic is a ... Read More
This was our 2nd Disney Cruise Line (DCL) cruise and it was great. We were a little anxious at potential rough seas in the middle of the Atlantic, but we had great weather and it was like a millpond all the way. Disney Magic is a beautiful ship with great facilities, decor and atmosphere. The staff are all great and nothing is too much trouble (I think Norwegian Cruise Line should let DCL train their staff !!!!). One thing we really like is the free room service with such great choices and the drinks area open 24 hours a day which is also free (inc. as much soda as you can drink). FOOD - food was really good and the only restaurant we didn't really enjoy was Parrot Cay. They did really well to keep much a varied good quality menu for 14 days. ACTIVITIES/SHOWS - these catered well for most people. The daytime activities were good and the shows were great. These included cast production shows, a hypnotist, magician and comedians etc. well worth planning to see the shows into your schedule. One evening I joined the adult flubbed making activity - it was great fun and hilarious. STATEROOM - we were in an inside stateroom which was well equipped, comfortable and adequate. It was kept really clean by our excellent stateroom attendant. Our cruise previous to this on DCL in 2000 was in a balcony cabin. It is well worth the extra money for a balcony to get fresh air and natural light. On any cruise line where we've had an inside cabin we've become ill in some way. We're sure this is because of breathing in recirculated air constantly. SERVICE - fantastic all the time !!! SUMMARY - this was a great 'start' to our vacation. The main aim of he voyage was to travel to Florida, Walt Disney World to stay 2 weeks in our DIsney Vacation Club ownership with our extended family (Animal Kingdom Lodge). MAY 2013 - Disney Magic is sailing transatlantic from Galveston Texas to Barcelona. If we can get over from the UK to Galveston ecomonically we will definitely be on that sailing. We're so excited !! If you'd like to ask me anything more please feel free to e mail me on MarksDCL@gmail.com Read Less
Sail Date September 2011
We travelled from Dayton to Orlando by plane and took the shuttle to the port. At the port, we were greeted with massive swarms of "love bugs", so the outside decks of the ship were closed. The beginning of the cruise was humid, ... Read More
We travelled from Dayton to Orlando by plane and took the shuttle to the port. At the port, we were greeted with massive swarms of "love bugs", so the outside decks of the ship were closed. The beginning of the cruise was humid, stuffy and uncomfortable. By the second day of the cruise, the decks had finally been cleared of insect debris and it was "safe" to come outside. The "outside" mainly consisted of pools - the adult side was great, but far from the fast food. Food on the ship was plentiful and I was pleased to see healthy choices. It was not always convenient to get non- buffet food as the hours were short and the time zone changes came pretty fast. The food and service were good throughout with excellent service. Except for the 2 hour meal periods, the variety was limited however. Entertainment consisted of photo-ops with characters and the requisite ships photographers, old Disney movies in a variety of venues, dance classes and a couple of shows per day. The ships cast was excellent but I found the others mediocre. Specifically, the comedians spent way too much time "bullying" individuals in the audience. Why can't Disney combat bullying instead of glorifying it? The ports were very good and I enjoyed time off the boat. For me, the cruise would have been better if there was a library on board, some good comfortable chairs for reading and a variety of food options during the times when the restaurants were closed. Read Less
Sail Date May 2011
Flying from the UK to Florida and staying in the airport hotel meant we were off to a relaxing start. The Disney Cruise Line Shuttle was a great way to transfer from airport to port. We checked in by 12, had a low number (2) to board and ... Read More
Flying from the UK to Florida and staying in the airport hotel meant we were off to a relaxing start. The Disney Cruise Line Shuttle was a great way to transfer from airport to port. We checked in by 12, had a low number (2) to board and were soon announced on the ship. The preliminary look around included scoping the areas we have previously visited on our Baltic cruise. Not only did the children remember the counselors, the counselors remembered the children from 11 months previously. This was a great start and made the children feel wanted and welcome. Lunch, the buffet was delicious, eaten inside due to the swarm of 'love bugs' but this was fine. Before we knew it, after the lifeboat drill, we were sailing away. The 9 year old boy thought the Lab was the best part of the ship, the games were good and there were computers. Playing dodge ball and making chocolate chip cookies were highlights for him. Our 14 year old loved Vibe because right from the start, there was a cast member who lived three hours away from us, which was good. The intmacy felt between the young adults and counselors was evident from the word go. Not only were there English counselors who knew their home towns, there were American ones who broadened their minds. Not once did these relationships step over the mark. As for the adults, the time spent on deck 4 watching the sea, the birds and wildlife was fabulous. The calmness of the sea was spooky. The food was delicious and there were more than enough activities to entertain everyone for 2 weeks, without getting off in the ports. Castaway Cay was a highlight. Our 14 year old did the 'wild side' excursion. A teen experience comprising of snorkeling, cycling and kayaking, with lunch together enhanced the bonding of the group. Our 9 year old did the dig in the children's area facilitated by counselors wearing safari outfits. The meal at Cookies, a bbq self service restaurant was great. That evening, we had the proper sail away party outside to compensate for the indoor one the afternoon before. it was fun and full of energy. Dinner was in one of the rotation menus and as before all food was great. The next 5 days crossing the Atlantic was smooth and calm, a real chance to unwind and relax. By the time we reached Madeira, we were happy but not desperate to see land. In each port we repeated our ritual from the Baltic cruise; find an expensive place for coffee or beer and walk around to feel the ambiance. After Madeira it was Gibraltar, then Cadiz followed by Barcelona over night. in each port we felt the spirit of the place and made a few memories, not least was the port adventure in Cadiz, a trip to Jerez to Gonzales byez to see Sherry being made. After a fortnight we were still sad to leave and glad we have booked again. The Disney Cruise Line suits our family needs and as a family we have enjoyed all 26 nights onboard. We hope to have another 26 nights in the next couple of years................... Read Less
Sail Date May 2011
We found that this experience was both more and less than expected. Good stuff--Crew were fabulous!! Best ever Soda free- but not mixed correctly in fountains. Big shows were fabulous. Cold refridgerators in stateroom-no minibar stuff in ... Read More
We found that this experience was both more and less than expected. Good stuff--Crew were fabulous!! Best ever Soda free- but not mixed correctly in fountains. Big shows were fabulous. Cold refridgerators in stateroom-no minibar stuff in the way. Not so Good--- VERY noisy ship. Everything creeks and groans more than any ship we have been on. The officers do not seem to consider the comfort of the passengers when it sets it policies for maintenance. Every night loud banging and water spray noises from pressure washing etc. We were told they would not stop even though we could not sleep. We were moved to another part of the ship but there were other sounds there so we ended up with a separate inside sleeping room...Not the ship for those with sensitive hearing!!!Also, twice they had a loud get together in the central atrium area which you could hear all the way up the lift shaft at 11pm . We use a scooter and for the tour we couldnot take it so I asked for an electric cart to take my husband down the long pier to the snorkel boat in St. Maarteen. The shore staff person told me there was no help and that we were on our own. After we got to the boat we were told that there is a service by the port for $1.00! She should have known that, it is her job after all. That walk was a struggle and very exhausting for my spine damaged husband. We also found out that we could have borrowed a wheelchair so that I could push him! Food---The gourmet menu in the rotation dinning was basically the same stuff but with slightly different seasonings etc over and over. Also the waiters fuss over you way too much so we ate at the buffet most nights. Problem is it is not a buffet for dinner! It is also only open for two hours and if you want to see the early show and not eat late you have no choice but hot dogs or room service! At least that was good, though limited in choices. Deck 3 and 4 have narrow bottlenecks where there are bars and photo shops in the walkway. Daytime adult fun was limited. We had trivia and game shows but only a few days...TV in the room showed the same movies and comedies both weeks. A change on the second week would have been nice....   Read Less
Sail Date September 2010
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