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Cruise Ratings
Sail Date: July 2018
We selected Disney as they have always provided the best service, food variety, entertainment and shore excursions. This was our second Disney Alaska cruise. This was a 9 day adventure and it took us to places we did not experience ... Read More
We selected Disney as they have always provided the best service, food variety, entertainment and shore excursions. This was our second Disney Alaska cruise. This was a 9 day adventure and it took us to places we did not experience before. People ask us, "what about the kids?" Well, Disney has play & pool areas and entertainment set aside specifically for kids. Also, they have clubs and an area called the Quiet Cove, that are restricted to Adults. Kids that venture into those areas, with or without parents, are requested to immediately leave. When we went on shore excursions, just the mention that we were with Disney always seemed to get the guides, drivers etc attention. The entire crew, from the maintenance people to the ship's Captain, are all alert to their guests needs and requests. The was never a problem with the food offered, whether is was at a buffet, dining room or specialty restaurant. There are activities planned from 8:00 am until 1:00 am the next day.Disney is more expensive than some other cruise lines, But, here is where the old saying "you get what you pay for" comes into play. Read Less
2 Helpful Votes
Sail Date: August 2012
My family and I (3 cabins consisting of my parents, sister/brother in law/3 children, and my wife)decided to give Disney cruise line a try after going on 7 excellent Royal Caribbean Cruises. We flew in from NY to depart from Seattle on the ... Read More
My family and I (3 cabins consisting of my parents, sister/brother in law/3 children, and my wife)decided to give Disney cruise line a try after going on 7 excellent Royal Caribbean Cruises. We flew in from NY to depart from Seattle on the Disney Wonder for a 1 week alaska cruise. I had never experienced a single problem nor have I ever complained once with any other cruise or cruise line but the trip was a disaster. I cannot put into words how disappointed my family and I were with the ship and cruise-line. HEIGHT ISSUE ----I am a 6 foot 3 inch male and if anyone tall is reading this post and is contemplating going on this ship, do not go. The accommodations are not made for taller persons nor does disney care when it is addressed. The ceilings in the shower were too low for me to take a shower standing up. I had to bend down just to make it in there and had to avoid hitting my head on the surface mounted lights in the shower (which i was able to do most of the time). Furthermore, I love to workout and one of my favorite things to do is to workout when on a cruise and look out into the open ocean. However the ceilings were too low for me to use any of the elliptical or treadmill machines by the windows. I had to use an older machine in the back of the gym in the weights area with no view whatsoever. I really felt like i was handicapped due to my height on this ship. I complained to the manager who was very nice but stated he was unable to do anything for me. He said he has heard the complaint before and I told him that did not provide me solace. FOOD ISSUE --- My family has dietary restrictions which do not allow us to consume meat or shellfish. As stated previously, we have been on many cruises (mostly with RCCL) and have never had an issue. However, on the Wonder options were tough to come by. The most frustrating part was that they had a vegetarian menu at the main dining rooms which listed options that weren't vegetarian!! An example was a dish with oyster sauce (clearly not vegetarian and contains shellfish!) Moreover, there was no way to tell in the buffet areas what was vegetarian. Labels for the foods would list things such as potato salad or mac and cheese but the potato salad had shrimp and the mac and cheese had ham. This was only to be discovered after placing fork to food and not via any of the labels which were incorrect much of the time. We complained multiple times. Only on the last night we were given an apology and were told that disney would attend to this problem. UNSAFE CONDITIONS-- My wife, mother, and I were doing laundry on the ship in one of their laundry rooms. While waiting for the laundry (most of the machines were broken), we were sitting on a bench inside the room. Above my wifes head was an iron that was sitting inside a bracketed holder which housed the iron. A few minutes after we sat, the iron fell on my wifes head. We heard a loud bump and did not know what it was. Then i found my wife holding the top of her head in pain. I quickly ran into the hallway and requested ice from a room attendant. When i came back with ice, i saw the bracket did not properly hold the iron in place. Any small movement in the ship would cause the iron to fall out of its holder. I called guest services to immediately report the problem. A few minutes later, an officer and a security crewman came up to take down an incident report. They were more concerned about liability then they were my wife. They started asking questions (there were multiple witnesses who could not believe what happened ) and were asking how it happened. They did not once ask how she was feeling. I had to interrupt them to request medical attention for my wife. We proceeded to see the doctor on call as she was experiencing nausea and had a nice bump on her head. The doctor was very nice and professional. She was attended to, given ice and medicine and went to the room to rest (where she did not leave for the rest of the day). The officer and attendant acknowledged that the bracket was unsafe but did not really care for my wife and her health. We received a follow up call from guest relations a few hours later to see how she was with an apology to go with a $100 credit. What a joke.. I paid thousands for my family to go on a cruise to Alaska and receive an 100 credit off one room for all our troubles. Nightmare of a cruise and horrible customer service. I expected more from Disney. Read Less
Sail Date: August 2012
My wife and I joined family members for a planned three generation cruise. We have both sailed to Alaska from our hometown of Seattle before on Holland America, but this was our first experience on a Disney ship. Staterooms - Well ... Read More
My wife and I joined family members for a planned three generation cruise. We have both sailed to Alaska from our hometown of Seattle before on Holland America, but this was our first experience on a Disney ship. Staterooms - Well designed for families, certainly ample space in our 4A room for two people. Wave phones make communication easy on ship but we didn't really use them. TV shows the same movies over and over, but at least in the Alaska voyage carried more cable channels than we were used to on other lines. Room stewards were great, left towel animals every night along with chocolate. Biggest complaint was that our suitcases didn't fit under the bed. Entertainment - The Dreams show was great, and I also would recommend seeing Toy Story. Others had mixed appeal since the audience was geared toward families. The ship band was quite good, the assistant cruise director did a wonderful job running trivia games. Adult entertainment after 10pm was readily available and surprisingly well attended. Food - The weakest part of the cruise, in my opinion. We have sailed on Holland, Princess, Norwegian and Disney and that is the order I would place the food at least in the main dining room. If you like good food, make as many reservations in Palo (brunch or dinner) - the $20 is well worth it. Plus the extraordinary setting (and absence of kids) gives parents and non-parents alike a great break. Facilities - The adult areas of the ship were quite vacant. The gym was a bit busy on sea days in the morning, but otherwise equipment was readily available. Do not forget the Outlook Lounge - a very scenic reading/resting area for adults. Also the forward Quiet Cove area was another great area although the cold weather limited its appeal. I wouldn't let the abundance of families discourage cruising as adults can find plenty of things to do as well as quiet places to relax. Families - Disney charges more than most lines for their cruises, and I believe the extensive children's programs are a big reason. Everything from character opportunities, Princess events, to Kids' Clubs will make your kids forgot about parents. Parents will also have a great time enjoying the complementary babysitting, but non-parents will be stuck paying part of the bill. We enjoyed sailing with Disney but without being part of a multigenerational family vacation, would probably not sail again. Read Less
Sail Date: August 2012
Embarkation The port at Seattle is nice and spacious. The lines were pretty quick and boarding was fast. We got to the port at around 11:15 and quickly got through check-in within about 10 minutes. There was a mix up because they had my ... Read More
Embarkation The port at Seattle is nice and spacious. The lines were pretty quick and boarding was fast. We got to the port at around 11:15 and quickly got through check-in within about 10 minutes. There was a mix up because they had my mother in law as a first timer so they wouldn't give her the silver lanyard, etc. They did note it though and later when I was on the ship, I checked with guest services and they did have it updated (and gave her a silver lanyard). I stood in the long line to get my son's wrist band. Minor annoyance here was that the forms to fill out for your child were on a table but there were only 2 pens because everyone stole the pens. I was waiting for this lady to finish up so that I can use the pen after her but of course...she ended up just walking off with the pen! Some people... They always seem to call my boarding number around the time that I get to the front of this long line and sure enough it happened again. I was boarding group 7 and they called 7 when I was about 2 people from the front so I just kept waiting in line. By the time my son got his wrist band, they were at group 12. They called groups quickly (every 3 minutes or so). Getting on the ship was nice as they continued with the traditional welcoming of each family. First meal We headed straight to Parrot Cay. I usually like eating at Parrot Cay instead of Beach Blanket because they will assign a table to you rather than force you to walk around looking for an empty table. I enjoyed the first meal as I was pretty hungry. Palo Reservations I made 2 palo reservations online. I wanted to see if I could change the times of my reservations as well as add some more people to my reservation. We were traveling with my son, MIL, sister in law, and SIL's husband but when I booked online, I was only able to book tables for 3, not 5. They tried to book online but by the time they got online it was full. So we walked over to Wave Bands and made reservations. It was simple and fast. They had lots of availability, etc. Meals Our meals were all excellent. Of course this is a cruise ship, not a 5 star restaurant so expectations need to be aligned. They aren't cooking your food to order so customizations, etc. should be kept at a minimum. Our servers were both great and friendly and took the time to chat and be personable. Our assistant waiter was good but didn't do some of the things that previous assistants did such as play games, give little puzzles / brain teasers, etc. But he did get us drinks and stayed friendly the entire trip. Our waiter also had no problems hooking us up with extra lobster tails, etc. Those lobster tails were huge! Ship The ship is in great condition. They are keeping up the ship pretty well. I did see a few cracks and discolorations, etc. here and there but overall, the ship is still a beauty. They did paint the black on the ship during the ports, etc. Our room smelled of heavy paint fumes but oh well...once the paint dried and we were moving it was fine. Shows / Entertainment We didn't watch all of the shows this time since this was our 3rd Disney cruise (all on the wonder). But I did watch the Golden Mickeys and the first show (forgot what it was). Both shows were pretty good. They had a funny physical comedy guy named Max Winfrey and he was great. He was really funny for both the kids and the adults. I went to his adult show as well as the family show and both were excellent. The bucket boys were also good. All of the entertainment on the ship was great for a cruise ship. Rooms Our room was 6134. This is one of the rear plexiglass balcony rooms with a slightly obstructed balcony so you basically pay for a cat 7 room but get a cat 6 quality room so it's a good deal. The room was nice but a little cramped (i.e., if I wanted to walk from the bathroom to the sofa, the bed was in the way so only one person could walk through at a time). The sofa cushions were worn so it was a bit uncomfortable sitting on the sofa. The bed was nice though. One of our wave phones weren't working so I took it to guest services and they were able to fix it. They just pulled off the battery and re-seated it. I tried to do that but didn't want to force open the battery cover in the back but it turns out you can just force it open. Our room steward was great as well. He was always working. If he wasn't cleaning rooms, he was cleaning the doors, rails, hallways, etc. We had Arturo from the Philippines. He made towel animals every night. Kids Entertainment My son spent all of his time at the Oceaneer Lab. He spent a few hours in the Oceaneer Club when the Lab was closed (or had open house). He really enjoyed the video games and arts and crafts in there. He wanted to stay there all day long but we pulled him out for dinners, sightseeing at the ports, etc. We went swimming on the first morning (day 2) when most people didn't realize that the pool was heated. Everyone was walking by giving us a look like we're 2 crazy people since the 2 of us were the only ones in the pool at 9am. But a few people did walk over and put their hands on the water to check the temperature and by 10am, there were some more kids, etc. Ports The ports were nice. Like most cruise lines, they do push pretty hard on shopping at the ports for stuff like diamonds, jewelry, watches, etc. I'm not really a big shopper so I didn't go to any of the shopping talks or step foot in any of the jewelry places. I did go to some souvenir shops though and the prices seemed ok (t-shirts for $10-$15, etc.). Tracy Arm was cold but it was interesting seeing the glacier and all of the ice around us. I mostly hung around the secret deck at 7 aft and our room balcony. Deck 10 was nice though and not nearly as crowded as I thought it would be. Maybe it's because it was rainy so people stayed in their rooms a lot more. They did have hot chocolate and cookies out for everyone and there was a covered section. They also had bbq at the rear of deck 10. Skagway was fun. We rented a car and drove through the Yukon to Carcross and Emerald Lake. I used Murray's guide and it was great. The actual town of Skagway is pretty small and there really isn't much to do there. Juneau seemed like it had a lot to do but we were only there from 7-2pm and we got to town at around 10am after breakfast. We went on a tour to the Mendenhall glacier and the city for 2.5 hours and it was ok. We just booked it in the city when we got there. The price was $30 but they guy gave us a $5 discount to $25. There were some bald eagles as well. Ketchikan was pretty fun and we saw lots of salmon trying to get upstream. The little town area was also nice with lots of small shops, etc. Creek street was an interesting little street and we also took the funicular up to the lodge. Victoria was a nice Canadian city but we were only there from 6-10pm so we really spent about an hour or so walking around the city. We didn't do any of the Disney port adventures so I can't comment on those but these ports were pretty fun with lots of good nature to look at, etc. Palo We had brunch at Palo. It was awesome. There is a great assortment of anti-pastas, crab, king crab legs, caviar, sticky buns, vegetables, shrimp, priscutto, etc. We had a nice server named Alex who took the time to explain everything to us. They also have hot dishes that we can order through him so we got some pasta, pizzas, and main dishes (veal, chicken parmesan, etc.). It also comes with a mimosa or sparkling wine. And don't forget the dessert...nice assortment there too. Brunch was great and is well worth the additional fee. We also gave him a decent tip ($15/person). We had dinner at Palo as well on the next evening and as soon as Alex saw us, he ran over to us and bent over backwards to welcome us. He brought us over to a table and couldn't wait to serve us again. There was some confusion because our server was supposed to be Salvatore from Italy (Naples / Napoli) and he came by to introduce himself to us but Alex stepped in and got rid of him. I guess there was a minor turf war or something but anyway, Alex served us again. He did very well and got us plenty of food and variety. He also got us a good variety of desserts (chocolate souffle, etc.). He really took care of us that night. He was missing his family a lot since he was at the end of his 6 month contract and would be heading back to Russia on Monday for 2 months. The head of the restaurant Dragan (from Croatia) also came by to ask if there was anything he could do for us and we discussed heading over to Palo one more time. We discussed it at the table and decided to do another brunch on the last day. It was pretty booked but he was able to fit us in for a late seating (noon) on the last day. So we had 3 meals at Palo this trip and all of the meals were excellent. Our server was great (I'm sure the tip helped) and I highly recommend it. Final breakfast and disembarking We had our final breakfast at Parrot Cay. It was nice but after all of this food overload I was sad and ready to get off the ship. We finished breakfast at 8 (started at 7:15) and they called our group as we were walking out so we just walked off the ship. Disembarking was fast and our bags were waiting for us at the terminal. We walked outside and grabbed and taxi and went home. Quick and painless. Random Stuff We booked a cruise onboard for 11/2013 on the Fantasy. I don't know if we'll actually take that cruise but I do want to check out one of their newer ships on a 7 day cruise. It looks like the only option for 2013 is to go to Florida. I would have preferred a west coast sailing or a Europe sailing but oh well. The ship was a bit crowded with around 2400 passengers. The Wonder is rated for 1700 passengers based on double occupancy but with all of the kids, I think it's always much higher than 1700. I think around 2000 passengers would work well. The elevators were pretty crowded, food lines were crowded, Beach Blanket Buffet didn't have a lot of open tables, Walt Disney theatre was pretty full, etc. Of course there is no saving seats at the Walt Disney theatre but that didn't stop people from doing it anyway. I did get a bit annoyed one night as we were there 15 minutes early but still couldn't find seating. I only needed 3 seats but people were saving 5+ seats, etc. I finally got so fed up with this one guy who gave the old excuse "my wife and 3 kids are in the bathroom" that I just told my wife really loudly "should I just call over the staff to tell this guy that he can't save seats?" but she didn't want to cause a scene. Hopefully he'll just tell his wife and kids to come with him next time rather than "I'll get there early and save you all seats"...but who knows. The other days were were ok but I also didn't go there as often as previous cruises. Read Less
8 Helpful Votes
Sail Date: August 2012
Most reviews you read are about what that person thought and I never find those very informative as we all have different likes and dislikes. I enjoy the reviews where I get inside info and tips about the cruise that I may not have ... Read More
Most reviews you read are about what that person thought and I never find those very informative as we all have different likes and dislikes. I enjoy the reviews where I get inside info and tips about the cruise that I may not have known/discovered otherwise, so my review I intend to give some tips and advice that may or may not help you out if planning a Disney Cruise on the Wonder, rather than my personal opinions on everything. First thing we dealt with on doing the cruise was a car seat with our 4 year old son. To use one for the taxis/transportation or not? To check it both ways on the airline would have cost us $50. We decided not to take one and none of the taxis we used required us to use one when we used their services. We just sat him in the back next to one of us using the seat belt in the vehicle. Again, personal choice, but letting you know that nobody we used was enforcing the use of one while in their vehicle. If you are flying into your cruise destination, you will need transportation from the airport to the terminal. Disney offered bus service for the 5 of us at $150. We took our chances and just found a taxi (van style) and were charged $50 for the ride (Seattle airport to dock). Plenty of taxis when you leave the dock back to the airport also. Check in at terminal was fast and efficient. Please note there is no food or beverages available at the terminal (Seattle) so bring your own unless you can wait to get on the ship. We arrived around 11am and they let us in. What took the longest was signing both our kids (age 11 and 4) up for the Oceaneers Club/Lab and The Edge. It took maybe 20 minutes (including in line). They were issued wristband (trackers) that must stay on their arms the entire cruise. About as big as a watch and waterproof of course. My 4 year old didn't like it at first but soon forgot about it that same day. The line did get longer as more and more people arrived so plan on probably 30 min to an hour if you want to check your kids in before getting on the ship. I don't think you have to do this in the terminal, as I think you can check them in once on board also, but I would ask one of them. It may be easier and less line to do it on the ship at some point when you are onboard. PICTURES: Once inside the terminal, you can take pictures with a couple of the characters - they take professional pics and allow you to use your camera. Just so you know, they take a lot of professional pics of you and your family on this cruise and many of them come out very nice. You can buy the pics individual prints at "Shutters" on the ship or you can purchase a CD with the pics on them. The CD can be purchased with 10 pics for $150, 20 pics for $250 or ALL of them for $350. I know the 350 sounds like a lot but you can really take advantage of this as they do professional pics with all the characters, at formal night, at pirate night, with captain, with picture of ship behind you, outside on deck with glacier in background, at palo (fancy restaurant adults only), and even did family/individual pics in front of plain white background if you wanted. The photographers are always willing to take pics of you and your family so I actually recommend buying the 350 package with all pics for great memories - you can preview all your pics in advance before choosing a package to purchase also. Just budget this in ahead of time so you don't get "sticker shock" like the rest of us did who didn't know. There is no obligation to buy any photos. PAYING/TIPPING: You will probably put a credit card on your room so your room key actually becomes your on ship credit card to use for all purchases. THEY DO NOT TAKE CASH FOR ANYTHING ON THE SHIP! Be aware that every time you pay for something with your card, an AUTOMATIC 15% TIP is added to the bill - there is a space for "additional tip". I didn't realize this until half way through, so now I know why everyone was so happy every time I added additional tip to the bill - oh well, it was great service the entire cruise! Also note that your tips for your server, asst server, head waiter and cabin steward are automatically charged ($84 total per person on 7 day cruise) to your credit card at the end of the cruise - you will get a receipt along with envelopes in case you want to give them additional tips. WATER: There is NO FREE bottled water on the ship, you have to pay for it at $2 a bottle plus automatic tip. The first day, they have stations set up offering 24 bottles of water for 40 bucks that they drop off at your room for you. We bought it then and stocked our refrigerator in our room for the week which worked well. All soda, tea, hot chocolate are free on upper decks of course. BREAKFAST ROOM SERVICE: Check your desk drawer for Breakfast Room Service menus you can fill out and hang on your door the night before you want breakfast room service. We didn't discover these until the 5th day into the cruise. We thought they didn't have breakfast room service because it isn't listed in the book they leave on top of the desk when you look up the room service menu in that book - it only lists lunch/dinner items. Don't know why they don't have breakfast listed but they do offer it. SIT DOWN MEALS: The sit down meals they serve you are not really that big which was great for me because I don't like that overstuffed feeling. But, be aware that if you want an extra appetizer or main meal portion or dessert, just ask your water for it and you shall receive!! Some of us were giving our appetizers away to others at the table and our waiter was like, um if you guys want more, just tell me and I'll get it for you. FOR THE KIDS: They have plenty of extra selections (chicken fingers, pizza, mac and cheese, burgers) every night. My 4 year old is picky but he wanted strawberries one night but it wasn't on the menu. We simply asked our waiter (Tumi) and he showed up with a bowl of strawberries for us! Every night after there was always a bowl of strawberries waiting for him at dinner. Don't be afraid to ask for anything, we never heard the word "no" from any staff member for our requests! ONE MORE NOTE: The dinners can run long (1 to 2 hours) so we allowed our 4 year old to play on his Nintendo DS game which we never allow at meals but made an exception in this case to keep him patient through the long dinner service - just an idea for you and your little ones. TV: Every room has TV and great selection in room 24 hours day. Kids cartoons, Disney movies and some adult type movies playing constantly. We brought portable DVD player and movies for our 4 year old but never needed it as he was happy with selection on ship tv. All in all, there was plenty to do on the cruise for the kids and adults. Some people have said not enough for the adults but we didn't experience that as we tried many things that were offered and had fun with most of them. Just be willing to try something new! Make sure you take in the shows every night - they are fantastic and our 4 year old sat through most of them but did use his game a couple times at a couple of the shows. MORNING OF EXITING THE SHIP: If you have early dinner service on the ship, you will have early breakfast service at 7:15 am! If late dinner service, you will have 8:30 breakfast on the day you leave the ship. Yes, you will pack the night before and leave suitcases in hallway by 10pm. All you will have morning of departure is carry on stuff that you must take with you to breakfast. After your breakfast service, you will leave the ship immediately - you cannot go back to your room or other areas on the ship. They usher you off, into the terminal where you will find your luggage and then through customs and out the door. Again, there is nothing to do at the terminal and they want you to get in a taxi and leave so they can be ready for the next wave of guests on the next cruise. It is very efficient and fast and had we known this, we would have had an earlier flight out of Seattle. We left the ship at 8:15 am after breakfast and were at the airport a little after 9am!! So don't worry about booking an 11am or noon flight depending on your breakfast time that morning. Wow, this was a really long "review/tips" I wrote. I could go on even more but hopefully some of the stuff helps you out on your cruise on the Disney Wonder. It was really a great family vacation! 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Sail Date: July 2012
We just returned from a 7 night cruise to Alaska from Seattle, WA. Since we live in WA, it was nice to not have to worry about plane fare. We had Shuttle Express pick our party up from our house and drive us right to the Pier. We have ... Read More
We just returned from a 7 night cruise to Alaska from Seattle, WA. Since we live in WA, it was nice to not have to worry about plane fare. We had Shuttle Express pick our party up from our house and drive us right to the Pier. We have never had such easy boarding before. You wheeled your luggage in, then went to the counter to turn in your cruise documents. What was nice was they had Mickey and Minnie come out for pictures, so this took up the time that you had before boarding. Once you get on, they immediately direct you to the buffet in Parrot Cay or Beach Blanket. Parrot Cay is much nicer and is one of the restaurants you eat in during the cruise. Our check in card said that rooms wouldn't be ready until after 2:00 p.m. This was correct. We went up earlier only to find a red strap across the cabin corridors saying that rooms weren't ready. Have your swimsuit handy so you can swim if you are waiting to get to your room. Each night you eat in one of three different restaurants. We must say, we had the BEST SERVICE on this cruise. Our server, Vishal Seth and his assistant, Gigi, were top notch. They were efficient, funny, and really seemed to be enjoying their jobs. Vishal did riddles and tricks for us each evening and also made our group different hats made out of the dinner napkins. We usually don't tip above the rate already assigned to you each day, but for these two, we did. We noticed that on days you could eat lunch in Triton's, that not all the waiters were as friendly, so we were really happy to sit at Vishal and Gigi's table (table 66). What we were most disappointed about with this cruise was the FOOD. Very bland and just average. Each night a different steak was listed, but they all tasted the same---no seasoning, overcooked, lukewarm, and with brown gravy underneath. We love a good steak, but after three nights of trying them, we moved on to other entrees. We asked the waiter about the seasonings and were told that because it is Disney and they cater to kids, the food is pretty much "standard" and nothing fancy. The only great meal we had was the lobster dinner on the 6th night (Pirate Night). We were actually surprised by the large size of the lobster. One nice thing about Disney cruises is your soft drinks are included. On Carnival we have had to buy the soft drink card/glass. Our stateroom was really nice considering we went with an inside room. The bed was very comfortable, and it was very nice to have two bathrooms (one with sink/toilet and the other with sink/shower). We were in room 7505 which was a short hallway with only 10 rooms at the front of the ship. There were no kids (or adults) running up and down the hallway. We never heard any noise. If you are wanting to see Disney characters, this is the cruise for you! In your nightly bulletin, you would get a time line of which character would be at while spot and what time. The lines were short (except for the princesses when they combined all the princesses into one line). What I liked was Disney would take 2-3 professional shots with their camera, but then let you take one with your own. This saved a TON of money as we could print our own pictures of the same pose. The kids clubs were really great and had a lot for kids to do. Not so much for grown-ups, though, especially during the daytime. Most activities started at 10:30 p.m. By then, you are too tired to go out because you have been up all day with your kids. And who wants to put them into a kids club at 10:30 pm when they should be in bed? We found ourselves being on our kids time schedule. Disappointing is there were just 2 silent art auctions of pieces picked by the cruise. Other pieces of art that were on the wall could be purchased at the set price. Of course, what we wanted wasn't ever up for auction and was more expensive than we wanted to pay. Having cruised with Carnival 4 times, and Norwegian one time, we found that Disney really is a cruise geared towards kids. If you want finer dining and more to do, don't go on a Disney cruise. There is no casino, and the Disney Wonder ship was pretty small compared to other ships we have been on. We are glad that we did the Disney cruise, but we probably will go with another cruise line in the future. Read Less
Sail Date: July 2012
We have been on five previous cruises, all with Princess. Perhaps, if this was our first cruise, this review would be more favorable. After saying that, I have to admit that we did not cruise with children before. We cruised this time ... Read More
We have been on five previous cruises, all with Princess. Perhaps, if this was our first cruise, this review would be more favorable. After saying that, I have to admit that we did not cruise with children before. We cruised this time with our daughter and son in law, our two grand children, 5 and 9, and another couple with their two children of the same age. The children loved the cruise and they loved the Oceaneers Club and Lab. When we were out on an excursion, they wanted to go back to the ship and join the Club. All the Characters were friendly and cuddly. The Princesses were always smiling and caring. They really enjoyed the pool and water slide regardless of the outside temperature. The little wristbands they put on the kids and the mobile wave phones were a big plus. We always knew where the kids were and when they wanted to be picked up. We felt the children were completely safe on board. The entertainment was superb, only as Disney could do it. Very magical and delightful. Always family oriented. Now, for the negatives, and this is speaking from the adult point of view. There is very little for adults to do on board. There is the Spa, which is costly, the pool, and the gym. Of course there were a few lounges on board, and we did enjoy a nightly drink in The Cadillac Lounge. Our daughter and son in law felt the same way. Even though the kids were busy in the Clubs, there wasn't much for the adults to do. Our daughter did take in a movie at one time, and we went to a Naturalists lecture a couple of times, but that's about it. Even the so called adult entertainment was very tame. The food was okay. The lobster that was served one night was so dry, I couldn't finish, and that's a first for me. Everything was edible, just not great. The desserts were not bad. We did go to the restaurant Palo one night, and that was superb. The most annoying thing was the sound system. It was so loud that I shuddered every time an announcement would come on. Every evening at dinner, the Cruise Director would come on and I would want to cover my ears. Even in the theater, during live performances, the sound was so incredibly loud. Perhaps so we could hear over the screaming of the hundreds of kids. If I ever do a cruise like this again, I will definitely bring ear plugs. Compared to Princess, the ship was not nearly as elegant, but then it's more designed for kids. The decks were narrower so when walking around Deck 4, there was little room for passing passengers. If you're jogging, you really had to be careful. Our stateroom was fine, and I did like the double bathroom. Everyone on board was very friendly and helpful. We had a few problems, but they were promptly taken care of. Bottom line, we thought this was wonderful for the children, but we would choose another cruise line for adult relaxation. Read Less
Sail Date: July 2012
Having been on five different cruise on Carnival and NCL my expectation of Disney were very high. I am happy to say - I was NOT let down. After day three my wife and I looked at each other and agreed this was one of the best cruises we had ... Read More
Having been on five different cruise on Carnival and NCL my expectation of Disney were very high. I am happy to say - I was NOT let down. After day three my wife and I looked at each other and agreed this was one of the best cruises we had been on. On previous cruises we could find something to complain about - not on the DISNEY WONDER. We traveled with 17 family members, ages 4 - 75. And everyone without exception said how much they enjoyed the ship, the food, the port of call and of course the amazing staff. TRANSPORTATION - We flew into Seattle from Southern CA. We used the transportation company that the hotel recommended and it worked out great. Since their were 17 of us, we had a large group, we reserved two of their vans. They took us from the airport to the hotel. Then on the day of the cruise we had two vans pick us up at the hotel and take us to the Pier. Then following the curise we had the same company send two vans to the Pier and take us back to SeaTac. Everything worked out great with the transportation. HOTEL - We began our adventure to Alaska, and this was our second cruise there (first on Disney), by arriving a couple of days early to look around Seattle. We stayed at the Hampton Inn-Downtown Seattle. It is in a great location. We walked to the Space Needle. Took the monorail to downtown area and walked around PIKE PLACE. You have to visit TELLOW LEAF CUPCAKES if you ever find yourself in the area. The breakfast at the Hotel was very good and the rooms were clean and comfortable. SHIP INFO - We were booked on the DISNEY WONDER. It is not their newest ship, nor is it their biggest ship. But having said that, we found it very clean and well maintained. We did a ART OF THE THEME tour and found it very informative. They told you about the different art work, different carpeting and all the different DISNEY artifacts on the ship. Again this was very INFORMATIVE and well worth the time. ACTIVITIES - Since DISNEY owns a major motion picture company they have a theater on board that shows first run films. BRAVE had just been released shortly before the cruise and we were able to watch it for FREE on board the ship. As well as CARS 2, AVENGERS, JOHN CARTER..etc. KIDS CLUB (Oceaneers Club) - The kids club was open from 7:00am - 12:00midnight daily. Our 4 year old LOVED it. There were lots of activities going on through out the day for them. As well as the pool. We were in Alaska in July so it was not to warm, but put children around a pool and they will definitely want to jump in. Especially with a slide! The kids were kept busy, we did not see any children running the halls or playing elevator tag, something we experienced on Carnival. ROOM STEWARD - Our room steward was excellent and very attentive to whatever we needed. DINING ROOM STAFF - The dining room staff was on top of every detail. They learned our names and what we liked to drink. After the first day, every time we entered the dining room our four year old had his favorite drink waiting for him. They knew to feed the children first and keep them entertained so not to bother the other passengers. DISNEY has a policy where you eat in a different restaurant each night and your wait staff rotates with you. This is a great idea. It was fun to see our same servers each night. ENTERTAINMENT - Whether it was the live stage show, movies or entertainment in the lobby/bars there was something for everyone in our group. PHONES - Each stateroom on DISNEY comes with 2 wave phones. These are cordless phones that work anywhere on the ship. They even work on the dock at some of the ports, BUT keep in mind if you lose it - THEY CHARGE YOU. No, we did not lose it, but we were very careful with it. The phone not only call, but also have the ability to text - YEAH!! SUMMARY - Hands down if you can afford the cost, and they do tend to run on the high end, I would not hesitate to re-book another cruise on DISNEY. With or without children it was a very enjoyable cruise and Alaska is beyond BEAUTIFUL! We are consdiering another trip there next summer. Read Less
Sail Date: July 2012
This was my son (age 13) and my 4th time sailing Disney and let me tell you they did not disappoint. Flying into Seattle was a little different then we are used to. Usually we say good-bye to our bags when we leave our home airport and ... Read More
This was my son (age 13) and my 4th time sailing Disney and let me tell you they did not disappoint. Flying into Seattle was a little different then we are used to. Usually we say good-bye to our bags when we leave our home airport and dont see them again until they arrive at our room on board. This time we did have to claim them, walk through the airport with them, and then leave them with the porters. It was a nice ride through Seattle to the port. Embarkation was fine, not as nice as Port Canaveral but good. I did not like the fact that we had to walk about 6 flights up the gangway to board the ship but if that was the only thing wrong... then I'll live with it. We boarded the ship on the upper deck (deck 5) to the usual welcome (I really like they way Disney does that!) and off the to restaurant we went. We chose to eat in Parrot Cay as I had my 82 year old mother with us and thought a nice sit down lunch would be better then having to fight for a seat at the buffet - let me tell you - good choice! Read Less
Sail Date: June 2012
As you can tell from my username, I'm not a cruiser. However, this is my second cruise that I have gone on for the sake of the others I cruised with. I also have no children so I would normally never go on a Disney cruise, but for ... Read More
As you can tell from my username, I'm not a cruiser. However, this is my second cruise that I have gone on for the sake of the others I cruised with. I also have no children so I would normally never go on a Disney cruise, but for the sake of family, we went. We were told before going that our 3, 4 and 10 year old family members would love the kids' clubs so much that they wouldn't want to leave - that was part of the draw of going on a Disney cruise. However, none of them liked the clubs, and we had to bribe them to go there when we wanted any "adult time." Huge disappointment. We were told the counselors didn't give them much attention and that the computers weren't working well in the Oceaneer Lab. The food, as other reviews have pointed out, was also not so great. It wasn't terrible or inedible, but I definitely was not in any danger of overindulging. The service, on the other hand, was very good. We had incredible service from everyone on board - especially our servers and our room host. The cabin was also very nice and relatively spacious. I would definitely splurge on a verandah - especially if you're traveling to Alaska. We didn't have to brave the crowds to see Tracy Arm; we just leisurely stood on our balcony. I also liked the split bathroom, making it convenience for sharing a small bathroom. The fitness center was great too. Lots of equipment and floor to ceiling windows facing the front of the ship so you can see where we're headed. The spa is also at the front with windows, and I got to see Tracy Arm while I was getting my treatment. Read Less
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