Getting away on what we thought would be a restful and peaceful cruise across the Atlantic was anything but that, and we will never sail with Cunard again. Entering the terminal and boarding the ship was about the only positive part, although as we masked up from that first minute we wondered about Covid on the ship. Turns out we should have wondered as the ship was ripe with Covid ...
Chose this ship since it was going through the panama canal, across the atlantic and on to the mediterranean.
Worst staff ever! most staff were incompetent at their jobs, especially reception and pursers office.
Many staff were outright rude! we have never seen such widespread rudeness on a cruise ship.
Room steward LOCKED ME OUT on my patio and then blamed the door (said it locked ...
We went on the worldwide cruise with Cunard in Jan 2019 and have vowed never to cruise with this company again. The ship was tatty and the furnishing were mediocre. Air con was cold throughout the ship and you could not turn this off in your stateroom. It would have been nice to have been able to open our balcony door but if we did this the air con went into ‘overdrive’ and dripped. I am sure ...
We are easy to please - pleasing surroundings and public areas, excellent food, quality entertainment, good service, and comfortable cabin. Whilst cabin service could not be faulted and the cabin was great, everything else fell far short of expectation. In no particular order. The cheap plastic seats in the Britannia dining room make your legs sweat profusely and a horrible feeling when you stand ...